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Garni Pension Appartements Hochgruber

Seilbahnstrasse 5 | 39031 Bruneck, 39031, Brunico, Italy
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39 Reviews from our TripAdvisor Community

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Showing 2: English reviews
Ivanic Grad, Croatia
2 reviews
1 of 5 stars Reviewed January 4, 2016 via mobile

Fourth year we spend winter hollidays in hotel and every year during check out we made reservation right for particular days for booking next year. They didn't accept any advance for bookin confirmation. Previously years I checking by e-mail in September/October is everything OK with our reservation and every time they reply we don't have to worry. This year we didn't check, but made booking during check out in January 2015 and when we arrive in Saturday (02.01.) evening they told us we don't have reservation!!! They cancel our reservation without any contacting us in mentime.
The worst of the worst and unprofessional!
I don't recomended these hotel because of the worst experience which I never had before, Although I travel a lot all around Europe.
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Helpful?
Thank Matac S
Roland T, Public Relations Manager at Garni Pension Appartements Hochgruber, responded to this review

Dear guest, We want to clarify that we do not accept any verbal booking request or confirmation. We only accept written booking reservations and we also confirm every booking by email, so everyone has a written confirmation, which is a contract between us and the guest. When someone of our regular guests tell us at his departure that he wants... More 

Zagreb, Croatia
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed October 7, 2011

Clean, god value for money 50 meter away from the Lifts of Kronplatz skiressort....this is the recap of this nice garni. Its very close to the lifts wich brings you to the Kronplatz top ski area. Clean rooms, familiar atmosphere and no frills. The ideal place if you need a basic place to sleep. It has a big parking place, elevator and its built in alpine style.Like in all hotels you have the entry card included valid for free access to the big pool and spa area 2 Km away. More 

Helpful?
2 Thank Georg L
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Ski-In / Ski-Out
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Multilingual Staff
Official Description (provided by the hotel)
We put hospitality and our guest's pleasure first. To make your stay in our house as comfortable as possible our dining-room, bar and lounges are at your disposal. Added to which there is a sunny terrace in the garden as well as a children's playground. Our house has a lift, garage and parking space. ... more   less 

Additional Information about Garni Pension Appartements Hochgruber

Address: Seilbahnstrasse 5 | 39031 Bruneck, 39031, Brunico, Italy
Location: Italy > Trentino-Alto Adige > Province of South Tyrol > Brunico
Price Range: $101 - $202 (Based on Average Rates for a Standard Room)
Number of rooms: 16
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