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Grand Hotel Poltu Quatu

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Localita Poltu Quatu SNC, 07021, Arzachena, Sardinia Italy
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Traveler (534)
Room & Suite (234)
Pool & Beach (100)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

About

#30 of 79 hotels in Arzachena
Location
Cleanliness
Service
Value
Travelers' Choice
If you’re looking for a family-friendly hotel in Arzachena, look no further than Grand Hotel Poltu Quatu. Free wifi is offered to guests, and rooms at Grand Hotel Poltu Quatu offer a flat screen TV, a minibar, and air conditioning. During your stay, take advantage of some of the amenities offered, including a concierge and room service. Guests of Grand Hotel Poltu Quatu are also welcome to enjoy a pool and breakfast, located on site. For travelers arriving by car, free parking is available. The staff at Grand Hotel Poltu Quatu looks forward to serving you during your upcoming visit.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Tennis court
Airport transportation
Business Center with Internet Access
Parking
Wifi
Pool / beach towels
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Swimup bar
Poolside bar
Shuttle bus service
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Massage
Baggage storage
Concierge
Non-smoking hotel
Dry cleaning
Laundry service
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Room features
Air conditioning
Private balcony
Room service
Safe
Minibar
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL STYLE
Marina View
Great View
Languages Spoken
Italian

Location

Full view
41Car recommended
Grade: 41 out of 100
10Restaurantswithin 0.75 miles
0Attractionswithin 0.75 miles
570Reviews24Q+A54Room tips
Traveler rating
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Popular mentions
Nicol E wrote a review Aug 2021
1 contribution
This has been the worst experience ever had on vacation. the hotel is supposed to provide a shuttle in order to go to the beach.. well, nobody tells you prior to checking in that it is a 40-min drive and there’s no bar or any service such as toilets . Therefore, you’re supposed to spend time at the pool in the hotel - however the capacity of sunbeds is way less than the guests accommodated by the property, so it’s almost impossible to find a spot (also, there’s lot of “VIPs” during the month of August, so there’s preference in pleasing them first and prioritizing their needs). from the first moment, we entered the room, the wifi was not accessible and we called reception several times. they lied telling us someone was on their way to assist. Long story short, the “IT guy” showed up after 1 hr and a half that we kept calling. The room is nothing special, not what you expect from a 5 star property and what they make you pay per night. Also, out of 6 nights we were there, we got waken up 3 nights by people shouting in corridors or slamming doors or drunk guests singing and chatting loudly. the property is the dirtiest you could ever find, bottles and glasses from the day are still there on bar’s tables in the evening after you come back from dinner. If you happen to walk through corridors, you’ll also find dirty plates with food still there that have never been taken away. The hotel staff is just terrible, rude and they have an excuse for anything you complain about. They’re super slow, one night we asked for a bottle of water (yes, they do not even manage to refill what it’s finished in the room!!!) and waited for 1 hour before getting it - excuse was that they were understaffed hence only one person was covering the shift. There’s just no service, no maintenance AT ALL. Things are broken or just not working properly (like the sliding door in the picture) and most likely will stay that way for the next 2 years. Another story should be made on the parking.. the parking barrier never opens/closes. You just have to call the hotel every time you need to get in or out and they’ll answer rudely claiming the cars’ plate is registered so no problem should be raised. next thing you know is you’ll have to wait 20 mins before the bar actually raises and lets you in/out. Experience to forget and the hotel should close, hope nobody will spend anymore money for absence of service, but nest of rudeness only!!!
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Date of stay: August 2021Trip type: Traveled as a couple
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Helen J wrote a review Sep 2020
2 contributions1 helpful vote
Just spent 4 days at this hotel. The location is beautiful, food amazing, the staff are truly 1st class and cannot do enough for you. I am very surprised by some of the negative reviews on here. I would definitely recommend staying at this hotel - we are already planning our trip back next year!
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Date of stay: September 2020Trip type: Traveled with friends
1 Helpful vote
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Response from Customer Care, Altro at Grand Hotel Poltu Quatu
Responded Oct 1, 2020
Dear Guest, thank you for your nice comment, we are very happy that you enjoyed your stay in Poltu Quatu and that you let us know. We look forward to welcoming you back in a very near future. We wish you all the best, regards. The Management
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helen89Lancs wrote a review Sep 2020
Lancs31 contributions58 helpful votes
This lovely hotel overlooks the beautiful marina at Poltu Quatu. After reading other reviews, we agree that the check in process took far too long. We had a nice room overlooking the far side of the pool. Due to late season and being post Covid the resort was very quiet with nothing much open. We were told at reception on check in that we didn't need to book the Tanit restaurant but on arrival at the restaurant this seemed to be a problem. They did however, manage to find us a table. The restaurant was very very expensive but the food was good. Would recommend car hire as the location is a bit remote.
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Date of stay: September 2020
Rooms
Location
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4 Helpful votes
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Response from Customer Care, Altro at Grand Hotel Poltu Quatu
Responded Oct 14, 2020
Dear Guest, thank you for your comment, the feedback of our Giests helps us to check and maintain the standard of services, therefore we surely take note of the issue at the check in, although, for the Italian regulation, we do need to take some time to register Guests on arrival. We inform yuo that we have an application where you may pre-check before arrival. Overall we are glad that you enjoyed the stay in Poltu Quatu and hope to see you back here in a near future. The management
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jc d wrote a review Sep 2020
1 contribution1 helpful vote
I stayed at the Grand Hotel Poltu Quatu and it was a pleasant discovery. Unique location of its kind, excellent service and excellent quality of food especially at breakfast. I will definitely be back !!
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Date of stay: August 2020
Rooms
Service
Sleep Quality
Room Tip: the suite with jacuzzi is gorgeus
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1 Helpful vote
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Response from Customer Care, Altro at Grand Hotel Poltu Quatu
Responded Oct 14, 2020
Dear Guest, thank you for your nice comment, we will wait for you back n Poltu Quatu. The Management
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Sou1686 wrote a review Sep 2020
65 contributions67 helpful votes
After reading the other reviews of this hotel I was very skeptical, however after staying 4 days I would definitely return. All the staff were friendly and helpful, the service was exceptional. The shuttle to the beach is a great bonus (you get sun loungers and umbrella included). We visited other beaches and parking was £7.50 plus sun lounger rental so it does add up if you want to explore. You definitely need a car if you are staying at this hotel in off season, as there are limited dining options, we stayed in September (if you are a big meat eater then definitely check out Aruana churascaria). The pool area was clean, and breakfast was lovely looking out over the marina- due to COVID it was not self serve. I do have to agree with some of the other reviews in saying that for a 5* hotel the furniture is very dated. The pool bar is also exceptionally expensive, €20 for a cocktail is too steep even for a 5*. We ended up going to the supermarket which is a 3 min drive away and having drinks on the balcony instead. Im not sure if rates were cheaper because of Covid, but for the price I feel like the hotel is worth it, it's in a gorgeous area and is a great base to explore Porto Cervo, the amazing beaches around costa Smeralda, and only 30 mins to Palau harbour if you want to go to La Maddalena.
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Date of stay: September 2020Trip type: Traveled as a couple
3 Helpful votes
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Response from Customer Care, Altro at Grand Hotel Poltu Quatu
Responded Oct 14, 2020
Dear Guest, thank you very much for your nice comment, we are truly delighted that you fully enjoed your stay in Poltu Quatu and that we met your expectation. We did take note of each of your points and shared with our Staff, surely your accurate description will also be helpful for other Guests. We will be pleased and hope to see you back in Poltu Quatu very soon.
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PRICE RANGE
$175 - $585 (Based on Average Rates for a Standard Room)
LOCATION
ItalySardiniaProvince of Olbia-TempioArzachena
NUMBER OF ROOMS
209
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Frequently Asked Questions about Grand Hotel Poltu Quatu
What are some of the property amenities at Grand Hotel Poltu Quatu?
Some of the more popular amenities offered include a swimup bar, free wifi, and a pool.
Which room amenities are available at Grand Hotel Poltu Quatu?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Grand Hotel Poltu Quatu?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Grand Hotel Poltu Quatu?
Yes, free parking is available to guests.
What are some restaurants close to Grand Hotel Poltu Quatu?
Conveniently located restaurants include Aruana Churrascaria, Tanit Fine Restaurant, and L'Alternativa by Orsetto.
Are there opportunities to exercise at Grand Hotel Poltu Quatu?
Yes, guests have access to a pool and a fitness center during their stay.
Does Grand Hotel Poltu Quatu have an airport shuttle?
Yes, Grand Hotel Poltu Quatu offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Grand Hotel Poltu Quatu?
Yes, dry cleaning and laundry service are offered to guests.
Does Grand Hotel Poltu Quatu offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Grand Hotel Poltu Quatu?
Many travelers enjoy visiting Fortezza di Monte Altura (7.7 miles), Tempio Nuragico Malchittu (5.9 miles), and Necropoli di Li Muri (7.1 miles).
Does Grand Hotel Poltu Quatu have any great views?
Yes, guests often enjoy the harbor view available here.