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Grand Hotel Nuove Terme

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826 Reviews from our TripAdvisor Community

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Showing 37: English reviews
Hua Hin, Thailand
Level Contributor
355 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 143 helpful votes
2 of 5 stars Reviewed June 6, 2016

Lucky we only stayed one night. Room was hot but lucky there was windows we could open and that the night was cool. Bed was as old as the hotel and gave me back ache. Pillows hard as rock. No internet Connection in the room. Breakfast very average. A/c did heat the room instead of cool it. Wanted to go... More 

Helpful?
Thank JankanHH
Grand Hotel Nuo... G, Direttore at Grand Hotel Nuove Terme, responded to this review

Dear Guest, thanks for sharing your opinion about your stay at Grand Hotel Nuove Terme, My apologies for all the inconvient situations you faced. However, it is not clear for me if A/C was not working at all or it was not working because of windows opened. In this last case I can say that A/C is not working if... More 

Hultsfred, Sweden
Level Contributor
37 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed May 29, 2016 via mobile

A hotel with a very good location but impossible to park close to the hotel. Typical italian breakfast with sweet cakes and white dry bread and sweet cereals. Big rooms that where vell equipped. Hard beds and good bathroom.

Helpful?
Thank Perni7
Grand Hotel Nuo... G, Direttore at Grand Hotel Nuove Terme, responded to this review

Dear guest, my heartfelt thanks for your nice review, my apologies for finding problems in parking your car due to a big event (Flowers and Food) that took place here in Acqui Terme during the week-end of your stay Thanks for choosing Grand Hotel Nuove Terme for you relax, we will be waiting for you for your next stay! My... More 

Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 24, 2016

This beatiful old hotel has lots of things going for it! Spa, Baths, Beautiful spacious rooms, great views either over the courtyard or the street, walking distance to everything in this wonderful ancient city! Parking is a little dodgy but the hotel staff is kind, thoughtful and attentive. I did not eat in the restaurant for dinner but for breakfast,... More 

Helpful?
Thank Michelle D
Grand Hotel Nuo... G, Direttore at Grand Hotel Nuove Terme, responded to this review

Dear Michelle, my heartfelt thanks for your nice review. We will be happy to welcome you for your next stay here at Grand Hotel Nuove Terme, my best regards, Valerio Modola More 

Antibes, France
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed March 17, 2016

Luxury hotel in the best location in Acqui Terme, which needs modernization and renovation. The style of the hotel is old, heavy and has to be revisited. The potential is huge with a proper and intelligent renovation, respecting the historical charm but adding comfort elements. The comfort in this hotel is 2-3 stars maximum, except the SPA which is really... More 

Helpful?
1 Thank Aline-06-11
Grand Hotel Nuo... G, Direttore at Grand Hotel Nuove Terme, responded to this review

Dear Guest, thanks a lot for sharing your review with us. It is our first aim to improve comfort of the hotel in order to increase satisfaction of all our guests. Your suggestions are highly appreciated indeed. My best regards, Valerio Modola More 

Lucerne, Switzerland
Level Contributor
30 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed February 2, 2016 via mobile

We use to come here to enjoy long weekends and relax. This hotel has a Wellness center with thermal baths at 45 degrees C included in the price. Excellent value for money in a clean and characteristic town. Worth trying for couples.

Helpful?
Thank Bruno2124
Grand Hotel Nuo... G, Direttore at Grand Hotel Nuove Terme, responded to this review

Dear Guest, my heartfelt thanks for sharing your review with us. You are always welcome for your next stay in Acqui Terme at Grand Hotel Nuove Terme, Sincerely More 

new york city
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed January 29, 2016

Obviously a grand structure once upon a time, my room here was on the basic side. The bed was comfortable enough but everything spoke of the typical 3 star Italian hotel experience of 20 years ago. Breakfast was good, the shower was a bit weak. Obviously pros and cons to staying here but for ore than a perfunctory night I... More 

Helpful?
Thank rittercros
Grand Hotel Nuo... G, Direttore at Grand Hotel Nuove Terme, responded to this review

Dear Sir, Thank you for taking the time to share your comment. We believe that our hotel cannot be defined as a typical 3 star Italian hotel, as Grand Hotel Nuove Terme operates as it is since '800 and everything speaks about its history of a typical Belle Epoque Hotel that till today keeps its charm. I am looking forward... More 

Munich, Germany
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed January 1, 2016 via mobile

Surely a charming building but definitely not a 4-star hotel: outdated and damaged forniture, unconfy bed, poor food and terrible spa. The personel is kind and helpful but the whole experience is definitely not worthy the price. Not reccommended

Helpful?
Thank ccolleoni
Grand Hotel Nuo... G, Direttore at Grand Hotel Nuove Terme, responded to this review

Dear Valued Guest, Thank you for taking the time to share your comment. My personal apologies for unconfortable stay you have experienced. We are always available to welcome you again and provide you our best in term of service and also facilities, I remain at your full disposal if you may have the wish to contact me directly, My best... More 

Travelers are raving about these Acqui Terme hotels

1 review
5 of 5 stars Reviewed December 30, 2015 via mobile

The hotel is extremely well located,in the very center of the town.I enjoyed my 5 nights stay there, the caring and professional staff made my trip wonderful. The rooms were spacious, spottless and very, very comfortable! I am very attentive to bedding, which was really clean and soft. Breakfast was great with big variety of food, every day there was... More 

Helpful?
Thank Mariam S
Grand Hotel Nuo... G, Direttore at Grand Hotel Nuove Terme, responded to this review

Dear Mariam, Thank you for taking the time to share your comment. We very much appreciate your positive comments regarding your stay! We can't wait to welcome you again at Grand Hotel Nuove Terme, My best regards, Valerio Modola More 

Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed October 19, 2015

The hotel has definitely seen it's better days. The furnishings and finishes here are tired and a bit tattered. The breakfast, compared to others in the price range, is only marginal. As a location goes, it is terrific and was able to handle our relatively large group. So, for that it was a good choice.

Helpful?
Thank runnerhahn
London
Level Contributor
136 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
3 of 5 stars Reviewed September 25, 2015

We had a slightly bizarre stay here. The not bottom of the range room that we had booked was absolutely bottom of the range, with low ceiling, squeezed between two banged up staff only doors on the third floor. Horrible. My wife went straight back down to complain and we were given a nice suite in the same floor. MUCH... More 

Helpful?
Thank Christian K
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
Official Description (provided by the hotel)
The Grand Hotel Nuove Terme is located in the center of Acqui Terme, in an elegant Art Nouveau building of 1891. After deep and careful restructuring combined with a clever modernization of its facilities, the Grand Hotel Nuove Terme reopens offering a personal and attentive service, in a quiet and cozy. The hotel stands as the perfect place for a relaxing holiday and health, both for businessmen and for tourists, thanks to the high quality services it offers. Professionalism and courtesy, impeccable service and outstanding conference facilities, make this hotel a new benchmark for your meetings in Acqui Terme. ... more   less 

Additional Information about Grand Hotel Nuove Terme

Address: Piazza Italia 1, 15011 Acqui Terme, Italy
Location: Italy > Piedmont > Province of Alessandria > Acqui Terme
Price Range: $78 - $157 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Hotel Nuove Terme 4*
Number of rooms: 144
Reservation Options:
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Also Known As:
Grand Hotel Alessandria
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