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The Pier House Hotel

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The Pier House Hotel
The Pier House Hotel
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446 Reviews from our TripAdvisor Community

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Showing 441: English reviews
Warrington
Reviewed May 20, 2015

Booked this hotel due to the excellent reviews on Tripadvisor and stayed for three nights on our tour of Cornwall. Had a massive double room at the back, with stairs up to the bathroom and as it was rather chilly it was very nice that the hotel had the central heating on. Ate in the bistro restaurant on the first...

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Thank scrapyardnow
Cheltenham, United Kingdom
Reviewed May 19, 2015

We have been staying at this fabulous hotel for many years, we try to stay at least once a year. The restaurant is amazing, the rooms are beautiful, from room on the corner is the best. Looking forward to a few days there in June

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1Thank Jackie H
Brighton and Hove, United Kingdom
Reviewed May 19, 2015

Beautiful setting in old port village. Staff all very friendly and helpful without being sycophantic which makes a nice change. Any question at the desk was dealt with immediately and without fuss. Really nice restaurant with a good choice. Abundant breakfast. Wifi worked everywhere. We had a room that had recently been refurbished with very clean and tidy bathroom/shower. The...

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1Thank herb999
West Sussex, United Kingdom
Reviewed May 14, 2015

We only stayed here for one night but had one of their newly refurbished rooms which, although cosy, was very nicely done with a superb bathroom and shower. We ate in their bistro which offered a good menu, reasonably priced, and was packed even on a Sunday night. The location was brilliant right on the harbour. The staff were very...

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1Thank thewebbies252
Isle of Wight, United Kingdom
Reviewed May 7, 2015

A most delightful hotel overlooking the harbour at Charlestown. Everything first class and would not hesitate to visit again. We had room 9 which had a double aspect view of the harbour and a wonderful bathroom with spa bath. Beware - there are steps up to the bathroom which could concern some people in the middle of the night. Bars...

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1Thank HJardon
England, United Kingdom
Reviewed April 29, 2015

Could only manage an overnight here, but would thoroughly recommend the Pier House Hotel. The staff were really friendly and helpful, especially with my dairy free meal. Food was very nice and local to the area. Hoping to go again, later in the year.

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4Thank tauntoncross
PLYMOUTH DEVON
Reviewed April 26, 2015 via mobile

A large group of us chose the Pier House to meet up for our Annual Dinner. The Staff were Brilliant and the welcome at Reception and in the Bar was great. All the meals were excellent and the presentation excelled as did the flavours of the dishes. There were plenty of Vegetables for us all with three different types of...

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2Thank SBFRANKFORT
London, United Kingdom
Reviewed April 25, 2015 via mobile

We liked this hotel so much we changed our plans and stayed the weekend instead of just one might. Only a couple of miles from the Eden Project, it was a perfect base for exploring the area. The hotel itself is lovely with fantastic views of the harbour and sea. We had room 1 - first floor, double aspect, perfect...

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2Thank Maria R
Nuneaton, United Kingdom
Reviewed April 25, 2015 via mobile

We last stayed at The Pierhouse Hotel some 21 years ago when it was simply wonderful. Revisiting after such a period of time has allowed it to develop into a fantastic well appointed destination hotel and restaurant. We booked Room 4 knowing it to have a spectacular harbour view. This room has grown into a split level suite with a...

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2Thank andyandkaths
Lancashire, United Kingdom
Reviewed April 14, 2015

Called in for a couple of drinks as we are staying here in Charlestown. Having been to The Rashleigh Arms a couple of times we decided to try somewhere else - BIG mistake. Customer service is not comparable at all. There were two members of staff when we walked in today - neither acknowledged us and, when we approached the...

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1Thank janelledarwen
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Beachfront
  • Room Service
  • Bar/Lounge
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Beachfront
Food & drink at the hotel
The Pier House Hotel and Restaurant
The Pier House Hotel and Restaurant
Cuisines: Bar, Seafood, European, British, Pub
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Breakfast included
  • Laundry Service
Official Description (provided by the hotel)
The Pier House Hotel and Restaurant in St Austell Cornwall is situated on the picturesque harbour of Charlestown with stunning views of the port and coastline of St Austell bay. It has been a hotel since 1920 and now incorporates the Harbourside Inn Public House since 2004. ... more   less 

Additional Information about The Pier House Hotel

Address: Charlestown Road | Harbour Front, Charlestown, St Austell PL25 3NJ, England
Location: United Kingdom > England > Cornwall > St Austell > Charlestown
Price Range: $139 - $155 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Pier House Hotel 3*
Number of rooms: 27
Reservation Options:
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Also Known As:
Pier Hotel St Austell
The Pier Hotel
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Questions & Answers

Here's what travelers have asked, with answers from The Pier House Hotel staff and other travelers.
3 questions
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Great Malvern, United Kingdom
Leicestershire, United Kingdom
3 months ago
France
over a year ago

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Questions? Get answers from The Pier House Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Phone ahead, busy all year round.”
 of 5 bubbles PYBROWNIE, Dec 30, 2016 | Read review
“Bar cosy for lunch”
 of 5 bubbles Sportforfun, Nov 13, 2016 | Read review
“rooms 4 and 9 are great but you have to climb the stairs - no lift”
 of 5 bubbles barryl642, Nov 1, 2016 | Read review
“Get one of the rooms looking out over the sea if you can!”
 of 5 bubbles MrR_11, Oct 28, 2016 | Read review
“Room 9 is large room on 2 levels. Very comfy and quiet with great views.”
 of 5 bubbles 44Paddy55, Oct 24, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question