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The Pier House Hotel

Traveler (238)
360
Panoramas (8)
Dining (45)
Certificate of Excellence
About
Location
Cleanliness
Service
Value
Certificate of Excellence
The Pier House Hotel and Restaurant in St Austell Cornwall is situated on the picturesque harbour of Charlestown with stunning views of the port and coastline of St Austell bay. It has been a hotel since 1920 and now incorporates the Harbourside Inn Public House since 2004.
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Property amenities
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Room Service
Bar/Lounge
Breakfast included
Breakfast Available
Non-Smoking Hotel
Public Wifi
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Room features
Family Rooms
Non-Smoking Rooms
Good to know
HOTEL STYLE
Great View
HOTEL CLASS
Location
Full view
66Somewhat walkable
Grade: 66 out of 100
14Restaurantswithin 0.25 miles
8Attractionswithin 0.25 miles
631Reviews
387Photos
4Q+A
100Room tips
Traveler rating
  • 360
  • 163
  • 57
  • 24
  • 28
Time of year
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Language
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  • English
Popular mentions
We decided to take a trip to Lanhydrock with the children to do some cycling. We know the area and decided Charlestown would be a great place to stop for the night. We booked through st Austell brewery’s booking telephone line, reserving a room for 2 adults and 2 children. On
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I visited the Pier House 4 times during the festive period for lunch and coffee after a dog walk. It's the perfect place to enjoy food and a drink with your four legged friend. The staff are well trained, friendly and efficient. I ate there on one occasion and had the veggie
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Response from StAustellManagement, Manager at The Pier House Hotel
Responded 2 weeks ago
Thank you Amy for your 5* review and for visiting so much over the Christmas/New Year period. We are so pleased you enjoyed your experiences with us and that the cheesy chips did the job! We hope to see you again soon.
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We stayed on new yes night and couldn't have been happier. We were charmed by the pretty cove with pirate ships and welcomed by a lovely lady at reception. Our room was clean warm and had everything we needed. We had drinks putside on the gorgeous terrace,ate lighter meals in
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Response from StAustellManagement, Manager at The Pier House Hotel
Responded 2 weeks ago
Many thanks for the 5* review! Charlestown is beautiful, we are so lucky with our location. We are so pleased you enjoyed your stay and hope you pop back in and visit us again soon.
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+2
Decided not to cook this year so my son and I booked in for Christmas lunch at the Pier House Hotel. At £70.00 for a four-course meal it wasn't cheap, but not extortionate either. It was worth it. After a scallops and prawn starter, I then had a traditional turkey dinner
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Response from StAustellManagement, Manager at The Pier House Hotel
Responded 2 weeks ago
Thank you so much Fliss for taking the time to leave us a review and for choosing to join us for your Christmas Lunch this year. We are absolutely delighted that you enjoyed your meal and will pass on your kind words to the rest of the staff. We hope to see you again soon and wish you a Happy New Year.
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Cracking little bar a stones throw from the harbour. I’ve stayed here before and was lucky enough to bag the front room overlooking the harbour, that would be my preference , the rear rims are cozy but can be affected by the kitchen fans Lovely meals here, nothing too fact ,
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Response from StAustellManagement, Manager at The Pier House Hotel
Responded 4 weeks ago
Thank you for the lovely review. We are very lucky to have the harbour right on our doorstep! We hope to see you again soon.
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Album Categories
All photosTravelerRoom & SuiteDining Pool & Beach
Professional photo exclusively commissioned by TripAdvisorThe Pier House Hotel
The Standard Double Room at The Pier House Hotel
Photo provided by managementThe Pier House Hotel
Photo provided by managementThe Pier House Hotel
Picturesque Views
View from front window
View from side window
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12345623
Hi, do the rooms have smart TVs? Thanks x
I don’t know as I have not stayed here, we have only ate here.
1 vote
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Yes --Nearly all rooms have walk-in showers
1 vote
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Is the bar area dog friendly ?
I did see a couple with a dog not sure if that helps but loverly place to stay and the food is very good
0 votes
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Is smoking allowed on the terrace?
The short answer is yes
0 votes
"Only went for Christmas lunch, not a hotel stay"
"All rooms share the noise of late drinkers having a good time!"
"The sleep quality is not a real measure as we did not stay here."
"Sea frontage"
"Book direct with the hotel to make sure you get a sea view room on the upper floors."
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12345620
PRICE RANGE
$101 - $209 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
pier hotel st austellthe pier hotel
LOCATION
United KingdomEnglandSt AustellCharlestown
NUMBER OF ROOMS
27
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