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The Pier House Hotel

Charlestown Road Harbour Front, Charlestown, St Austell PL25 3NJ England
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Guests1 room, 2 adults, 0 children
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (265)
Panoramas (8)
Room & Suite (97)
Certificate of Excellence


Certificate of Excellence
The Pier House Hotel and Restaurant in St Austell Cornwall is situated on the picturesque harbour of Charlestown with stunning views of the port and coastline of St Austell bay. It has been a hotel since 1920 and now incorporates the Harbourside Inn Public House since 2004.
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Property amenities
Free parking
Free public parking nearby
Free High Speed Internet (WiFi)
Free internet
Free breakfast
Non-smoking hotel
Public wifi
Bar / lounge
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
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Room features
Ocean view
Non-smoking rooms
Family rooms
Room service
Flatscreen TV
Good to know
Great View
Languages Spoken
699Reviews5Q+A100Room tips
Traveler rating
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  • 24
  • 30
Time of year
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  • English
Popular mentions
Good stay. welcoming. Car parking is awkward. The rooms are clean, but the single room I booked was very small and the shower not great. Loved the welcome at the desk and the bar is good on an evening. Breakfast was good, but service varied with the staff who served.
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This place is such a great find. Lots of outdoor seating with fantastic views for those sunny days. The food was brilliant, generous portion sizes and good value. Staff were very friendly and helpful. Well worth booking a table in advance as it’s a popular place.
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Response from StAustellManagement, Manager at The Pier House Hotel
Responded 1 week ago
Thank you for this great review, we are pleased you enjoyed your stay and we do hope to see you back again very soon!
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What a great find!! Celebrating our son's wedding before & after the ceremony with family and friends; what a perfect place! Fab food, such friendly accommodating staff and beautiful atmosphere & views. Thank you!!
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Response from StAustellManagement, Manager at The Pier House Hotel
Responded 1 week ago
Thank you Sarah for this great review, we are delighted you enjoyed your time with us and we look forward to your return
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After being let down by our AirbnB accommodation we were delighted to find there was a room available for three nights. The welcome by both Ann in reception and the ladies in the restaurant serving us both breakfast and dinner was second to none. The room was overlooking the sea (rm 28) and was light, clean and everything you needed including iron and ironing board. Our meals, as always, were lovely too. Highly recommend and so nice to see a professional establishment that looks after its guests.
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Response from StAustellManagement, Manager at The Pier House Hotel
Responded 2 weeks ago
Thank you for taking the time to leave such a lovely review. We are so pleased that you enjoyed your stay with us and hope you will back again for a future visit!
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We were transferred to the Pier House as we were unhappy about the noise of the regatta in Fowey and the close proximity of the sister hotel where we were due to stay. All in all we were delighted with the way the issue was handled and the Pier House was an excellent alternative. Charlestown is a quaint and tranquil spot. Ann on reception was helpful and couldn't have done more to accommodate our needs. Our room overlooking the harbour was comfortable and spacious. Fresh milk in the room was an added example of great hospitality.
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Response from StAustellManagement, Manager at The Pier House Hotel
Responded 3 weeks ago
Thank you for your visit! We are delighted to read that you have enjoyed your time with us and we hope that we can welcome you back soon!
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$132 - $225 (Based on Average Rates for a Standard Room)
pier hotel st austell, the pier hotel
United KingdomEnglandSt AustellCharlestown
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