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8/6/2017 8/7/2017
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    The Pier House Hotel

    Charlestown Road | Harbour Front, Charlestown, St Austell PL25 3NJ, England
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    Best prices for your stay
    8/6/2017 8/7/2017
    $141
    $142
    $141
    Traveler (166)
    Room & Suite (97)
    Dining (35)
    The Carlyon Bay
    1,548 reviews
    #1 of 9 hotels in St Austell
     
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    Overview
    • Excellent59%
    • Very good26%
    • Average9%
    • Poor3%
    • Terrible3%
    Travelers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Beachfront
    Non-Smoking Hotel
    Restaurant
    Room Service
    Family Rooms
    Bar/Lounge
    Laundry Service
    3.0 Star Hotel
    All hotel details
    The Carlyon Bay
    1,548 reviews
    #1 of 9 hotels in St Austell
     
    Premier Inn St. Austell Hotel
    949 reviews
    #2 of 9 hotels in St Austell
     
    The Cornwall Hotel, Spa & Estate
    2,030 reviews
    #4 of 9 hotels in St Austell
     
    The White Hart
    367 reviews
    #5 of 9 hotels in St Austell
     
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    Rooms
    Aug 6Aug 7
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (489)
    Traveler rating
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    Time of year
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    1 - 5 of 484 reviews

    Reviewed yesterday

    Visiting Cornwall with no notice, for a family health emergency, the staff at this hotel could not have been more helpful or supportive. Arriving mid afternoon and leaving immediately for a hospital 15 miles away we were given the practical and emotional support needed. On...More

    Thank WiltshireEngland
    Response from StAustellManagement, Manager at The Pier House HotelResponded today

    Thank you for your 5* review following your recent stay, although your circumstances were not the best we are so pleased you enjoyed your stay and we look forward to welcoming you back in the future.

    Reviewed 3 days ago via mobile

    Pier Hotel staff especially Kim in reception were so friendly & helpful. The room was large & comfortable. The options of a la cate or bistro dining on the deck overlooking the port was so great after a day travelling,very relaxing. Food is great &...More

    Thank d0ssies
    Response from StAustellManagement, Manager at The Pier House HotelResponded 2 days ago

    Many thanks for the feedback provided following recent visit. It is always pleasing to receive positive comments regarding the customer service. We look forward to seeing you again soon.

    Reviewed 3 days ago

    a stay after visiting eden project, a great quaint hotel/pub in Charlestown, St austell, beautiful setting, hotel was very clean and comfortable, no lift but was ok and parking was 100m away but no issues, food and breakfast was great and good quality would recommend...More

    Thank Ian A
    Response from StAustellManagement, Manager at The Pier House HotelResponded 2 days ago

    Thank you for you 5* review, it is always pleasing to read such positive feedback regarding all aspects of your stay. We are really glad you enjoyed you time with us and look forward to welcoming you back in the future

    Reviewed 6 days ago via mobile

    Stayed as in the area to visit the Eden Project. It has been 15+ years since I stayed here and it has been updated a lot but still has its charm. Unfortunately the weather was bad so not able to sit outside but enjoyed the...More

    Thank MaureenMackay
    Response from StAustellManagement, Manager at The Pier House HotelResponded 5 days ago

    Many thanks for your review - we really appreciate the time you've taken to share your experiences. We are glad you enjoyed your holiday and hope to see you down here very soon

    Reviewed 1 week ago

    Stayed here overnight on the 15th July 2017. Couldn't fault anything about this little boutique harbour overlooking the Harbour. Food was excellent and plentiful. We ate in the restaurant overlooking the harbour and the lamb rump just melted in the mouth. There was so much...More

    Thank Stephanie B
    Response from StAustellManagement, Manager at The Pier House HotelResponded 1 week ago

    Many thanks for your review following recent stay with us. It is always pleasing to receive positive feedback regarding the customer service provided. we look forward to seeing you in the near future.

    The Carlyon Bay
    1,548 reviews
    #1 of 9 hotels in St Austell
     
    Premier Inn St. Austell Hotel
    949 reviews
    #2 of 9 hotels in St Austell
     
    The Cornwall Hotel, Spa & Estate
    2,030 reviews
    #4 of 9 hotels in St Austell
     
    The White Hart
    367 reviews
    #5 of 9 hotels in St Austell
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free Parking
    • Restaurant
    • Beachfront
    • Room Service
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Breakfast included
    • Laundry Service
    • Things to do
    • Restaurant
    • Bar/Lounge
    Details
    • Price range
    • $157 - $240 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 27
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, TripOnline SA, Orbitz, Priceline, Agoda and Travelocity so you can book your The Pier House Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • Cornwall >
    • St Austell >
    • Charlestown
    • Also Known As
    • Pier Hotel St Austell ,
    • The Pier Hotel
    Add Photo Photos
    Traveler (166)
    Room & Suite (97)
    Dining (35)
    Pool & Beach (5)
    Hotel & Grounds (159)
    Bathroom (4)
    Nearby
    Sponsored by:
    The Cornwall Hotel, Spa & Estate
    2,030 reviews
    1.78 miles away
     
    Premier Inn St. Austell Hotel
    949 reviews
    2.11 miles away
     
    The White Hart
    367 reviews
    1.61 miles away
     
    The Carlyon Bay
    1,548 reviews
    .84 miles away
     
    Nearby Restaurants
    Charlie's Coffee House
    252 reviews
    .19 miles away
    Old Kerrow Farm Park
    5 reviews
    .63 miles away
    The Longstore Steaks & Seafood
    172 reviews
    .06 miles away
    The Pier House Restaurant
    595 reviews
    .01 miles away
    Nearby Attractions
    Charlestown
    1,217 reviews
    .01 miles away
    Roche Rock & Hermitage
    25 reviews
    .63 miles away
    The Harbourside Inn
    56 reviews
    .02 miles away
    Atishoo Gallery
    15 reviews
    .16 miles away
    Ask a question
    Questions & Answers
    david c
    February 24, 2017|
    AnswerShow all 11 answers
    Response from DENNIS S | Reviewed this property |
    Yes --Nearly all rooms have walk-in showers
    1
    Vote
    Mrsbeckiboo
    December 7, 2016|
    AnswerShow all 7 answers
    Response from Bob H | Reviewed this property |
    I did see a couple with a dog not sure if that helps but loverly place to stay and the food is very good
    0
    Votes
    Harriet271
    May 6, 2015|
    Answer
    Response from PierHouseHotel | Property representative |
    The short answer is yes
    0
    Votes
    Room Tips
    "Our family suite was well appointed and even roof views seemed to have floral troughs on the tiles to add..."
    Read review
    "sea view is the best and worth the extra 35 gbp"
    Read review
    "Ask for a top floor sea facing room to get the best"
    Read review
    "Choose one with a sea view!"
    Read review
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