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The Pier House Hotel

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The Pier House Hotel
The Pier House Hotel
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384 Reviews from our TripAdvisor Community

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Showing 380: English reviews
London, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

A fantastic hotel in a stunning location. Had a couple of problems the first night and the staff were so friendly & helpful it turned into one of the best weekends we've had away. Room 1 has amazing views and it really felt like we were on holiday! Will definitely be going back & would heartily recommend.

Helpful?
Thank katewj
St Blazey, United Kingdom
Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Took my wife to the Pier House for Sunday carvery. From the time you walk in the door to reception you were made to feel so very welcome. We were ushered into the Bistro as the restaurant was fully booked. We did not mind this as the Bistro is adjoining the restaurant and the seating and table layout was perfect.... More 

Helpful?
Thank 339skinner1234
West Calder, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

The hotel offers great food, a friendly service and a very clean comfortable room, that alone makes it a great place to stay but it also offers a beer garden that looks over the beautiful harbour of Charlestown and on a nice day nothing beats sitting out, with a cuppa or something stronger, and enjoying that view! It shares a... More 

Helpful?
Thank Coll8
Bristol, United Kingdom
Level Contributor
79 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Never stayed here before, but certainly will again. The staff are absolutely wonderful. Cheerful, efficient and nothing is to much trouble. The rooms are clean, fresh and well presented Breakfast was really good and served quickly and perfectly cooked All topped off by an amazing location As long as you remember that the car park is about 150 ms uphill... More 

Helpful?
1 Thank Arobajase
London, United Kingdom
Level Contributor
54 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

The Pier House is a charming hotel, pub and restaurant right on the harbour at Charlestown. It is worth paying the extra for one of the superior rooms to get an airy and spacious room with an uninterrupted view over the harbour and the sea. The room was extremely well-furnished and spotlessly clean. Lovely to have both a bath and... More 

Helpful?
1 Thank 186338Lynn
Woodbridge, United Kingdom
Level Contributor
52 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed 1 week ago

We spent 3 nights here and had a fantastic room overlooking the sea and the harbour (Room 1). The room was spacious with window seats, comfortably bed and good bathroom with shower. Staff are very friendly and food excellent (loved the cod with prawn thermidor sauce and rump of lamb). Breakfasts excellent. There is a beer garden to the side.... More 

Helpful?
1 Thank LorrainePer57
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Not much to say but the food here was fantastic can't fault anything about it. The guy at the bar was great and so were the waitresses. 10/10. The only thing to spoil my meal was the moany old lady that complained about everything and then apologised. Fantastic food and service

Helpful?
1 Thank Phillie P
Level Contributor
19 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Stayed here for 2 nights this July, weather was fantastic the hotel itself is nice maybe getting a little tired but still very well appointed, the staff where kind and helpful, and the food is quite good. A little on the pricey side for food and drink but this was secondary as it was a special occasion. The tall ship... More 

Helpful?
Thank Steven M
Level Contributor
3 reviews
2 of 5 stars Reviewed 3 weeks ago via mobile

We chose this hotel based on reviews. Waited 5 mins at check in for the receptionist to finish eating her bowl of lasagne and chips. Were offered no help with bags from the carpark and it is not next door. Room was clean though small and chintzy. Went down for drinks prior to dinner and overheard the "head barmaid though... More 

Helpful?
Thank Steve M
Newcastle-under-Lyme, United Kingdom
Level Contributor
33 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I chose this hotel as it looked like it had lovely views and I wasn't disappointed. I'd never heard of Charlestown before as it's only a small place but it's ideally situated to get to lots of other places around Cornwall. The hotel is spotless, and all the staff are very friendly and polite. Not one miserable face all week.... More 

Helpful?
2 Thank Jean W
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Beachfront
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Free Breakfast
About the property
  • Beachfront
  • Non-Smoking Hotel
Food & drink at the hotel
The Pier House Hotel and Restaurant
The Pier House Hotel and Restaurant
Cuisines: Bar, European, British, Gluten Free, Seafood, Pub
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Laundry Service
  • Room Service
  • Free Parking
  • Free Breakfast
Official Description (provided by the hotel)
The Pier House Hotel and Restaurant in St Austell Cornwall is situated on the picturesque harbour of Charlestown with stunning views of the port and coastline of St Austell bay. It has been a hotel since 1920 and now incorporates the Harbourside Inn Public House since 2004. ... more   less 

Additional Information about The Pier House Hotel

Address: Charlestown Road, Charlestown, St Austell PL25 3NJ, England
Location: United Kingdom > England > Cornwall > St Austell > Charlestown
Price Range: $159 - $210 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Pier House Hotel 3*
Number of rooms: 27
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Also Known As:
Pier Hotel St Austell
The Pier Hotel
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