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Fairfield Inn & Suites Waco North

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Fairfield Inn & Suites Waco North
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236 Reviews from our TripAdvisor Community

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Showing 236: English reviews
dallas, texas
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Stayed for 2 nights and three days over the Labor Day weekend. The staff was pleasant but the general maintenance of the hotel was poor, we had to change rooms twice while there. The first room we got was on the first floor by the side door. We were told the person in the room next to ours shorted out... More 

Helpful?
Thank kgrif
Keller, Texas
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

My wife and I have stayed at this hotel frequently while we had students at Baylor University. The rate was always good, it was clean, and not far from campus. But we won't be staying there again. When we checked in recently and opened the door to our room, we were greeted with a strong mildew smell. A call to... More 

Helpful?
1 Thank millda05
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

I booked 4 rooms for 1 night. This hotel did not meet my expectations compared to other Marriott hotels I've stayed in. For starters, the air in 1 of the rooms didn't work. In another room, the shower wouldn't come on. The beds/pillows were not comfortable. On a better note, the hotel staff was great. They tried to accommodate us... More 

Helpful?
Thank D P
dennish957, General Manager at Fairfield Inn & Suites Waco North, responded to this review

D P, Please accept my sincere apologies for the issues you received during your most recent stay. Being a Marriott property, we pride ourselves in creating memorable experiences and it seems we have fallen short with you. Your feedback has been shared with the appropriate departments and we will ensure this kind of thing does not happen in the future.... More 

Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

Horrible customer service from the general manager. Not once but twice. I came with the state, the people I work for however, I was charged $600 to my personal card instead of the state. They fixed the issue but didn't apologize or offer any kind of "I'm sorry this happened." He never took the blame when it was clearly the... More 

Helpful?
1 Thank lweinzettle
Level Contributor
104 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed August 19, 2016

This is a great Marriott Hotel. Experience was pleasant. I have stayed here several times for a writers retreat and have had a great experience each time. Clean rooms, comfortable bed, friendly service. Highly recommended.

Helpful?
Thank Lisa B
Level Contributor
12 reviews
3 hotel reviews
4 of 5 stars Reviewed August 14, 2016 via mobile

I'll admit that the smell of chlorine was incredibly strong when I entered the lobby. While the staff was friendly, they did not offer up any additional information. Our room had a slight musty smell but we assumed it was because of the old style room air conditioner. The bed was not typical of Marriott hotels. It was not comfortable... More 

Helpful?
Thank Melissa R
New Smyrna Beach, Florida, United States
Level Contributor
6 reviews
3 of 5 stars Reviewed August 5, 2016

Initially, when I walked in I was overwhelmed by the smell of chlorine from the indoor pool on the same, first floor. My room was good and had a refrigerator. It was quiet. No wifi worked, so I tapped into the Hampton Inn's. Sadly, the next morning on my way to breakfast I saw the elevator floor was absolutely filthy... More 

Helpful?
Thank Gabriella D
dennish957, General Manager at Fairfield Inn & Suites Waco North, responded to this review

Gabriella D, I would like to first apologize about the issues you encountered during your most recent stay with us. Being a Marriott property, we pride ourselves in providing excellent customer service and a clean hotel. Unfortunately, we have fallen short with you. I will be bringing this issue to the attention of the appropriate departments to ensure that this... More 

Denton, Texas
Level Contributor
110 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
4 of 5 stars Reviewed July 23, 2016 via mobile

Planned on stopping an evening in Waco on our way down to San Antonio. Got a good deal on this hotel on Priceline. It's very convenient, just on frontage road of I-35. Easy check-in. Room had 2 queen beds and was comfortable and clean. The hotel was full on a Friday not but there was not a lot of noise... More 

Helpful?
Thank GoHeeterGo
San Antonio, Texas
Level Contributor
55 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed July 18, 2016

The room was uncomfortably hot, even with the curtains cold. And it smelled of chlorine, that gave my husband and I headaches. We did not complain to the Desk, since nothing was going to done, and the hotel was packed. We won't be staying here anymore.

Helpful?
Thank Bea M
dennish957, General Manager at Fairfield Inn & Suites Waco North, responded to this review

Good Afternoon Bea M, I want to first apologize for the inconvenience you experienced during your most recent stay with us. We do not pride ourselves in knowing that our guests have had an uncomfortable stay at our property. I have spoken to the appropriate departments to rectify this issue and keep it from happening again. Thank you for taking... More 

Cincinnati, Ohio
Level Contributor
82 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed July 14, 2016

The family decided we should stop and see the Magnolia Market on our journey through Texas. So, we selected this Fairfield Inn. We were late check-in and pretty early check-out, so we really didn't take advantage of the pool or fitness room. We did use the free Wi-Fi and eat the free breakfast. The check-in and check-out process was quick... More 

Helpful?
Thank sales513
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Laundry Service
Official Description (provided by the hotel)
Welcome to the Fairfield-Inn & Suites Waco-North, a newly-remodeled Waco, Texas-hotel. Whether you're visiting for business/leisure, it will be a pleasure to introduce you to our special-brand of lodging. It all begins with friendly, personal-service and continues with spacious, well-appointed guest-rooms and comforting-amenities. Enjoy a stellar-location that puts the Waco-Regional-Airport, Baylor University, great-restaurants and dozens of Texas-attractions at your fingertips. Experience a great-deal more of Waco for a great-deal-one of our value hotel-specials and packages. ... more   less 

Additional Information about Fairfield Inn & Suites Waco North

Address: 4257 North IH-35, Lacy Lakeview, TX 76705
Location: United States > Texas > Lacy Lakeview
Price Range: $105 - $200 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Waco North 2.5*
Number of rooms: 109
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Also Known As:
Fairfield Inn Waco
Fairfield Waco
Waco Fairfield Inn
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