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Traveler (71)
Room & Suite (49)
Dining (15)

About

#8 of 13 hotels in Alessandria
Location
Cleanliness
Service
Value
Property amenities
Free High Speed Internet (WiFi)
Restaurant
Bar/Lounge
Airport transportation
Business Center with Internet Access
Concierge
Dry Cleaning
Hot Tub
Laundry Service
Non-smoking hotel
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Room features
Air conditioning
Minibar
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Classic
141Reviews
4Q+A
4Room tips
Traveler rating
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  • 54
  • 47
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  • 5
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  • English
Good hotel with clean and good room. Good place close to the city center and the station. Good staff with smile and good welcome. The breakfast is little bit small. I think 4 stars is too much. It's a good 3 stars.
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The location of the hotel is very good being close to the city center. Public parking is very close to what is an advantage, the hotel parking is hardly accessible (even the best driver is tested here). The rooms are small, outdated, the cleanliness leaves it desirable although it is clean but not paying attention to details. Every morning we move our luggage through the room. The staff at the reception are very kind. Breakfast was good, high quality sausages and cheeses, but we do not had too many choices. I do not think we'll come back.
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Good, comfortable, clean hotel, which is centrally located and close to all shops and restaurants. Breakfast is quite varied too. We only stayed for 1 night, though would definitely consider staying there again.Staff and kind and helpful.
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Response from Famesrl, Responsabile reception at Hotel Lux
Responded Jul 4, 2016
Dear Miri, thanks a lot for Your nice words. We were very happy for Your pleasant stay and will it more when You come back again! See You soon next time!
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Very nice people, and a pleasant hotel. There was adequate hot water and water pressure, good towels, and a plug at the head of the bed. The room was clean, there were crisp white sheets and a white bedspread (I like being able to see if there are stains, etc). Breakfast was ok, with prosciutto, cheese, croissants. The coffee was good, and you could order a cappuccino. Wifi was good. It is an easy walk to the shopping and historical districts. The room was quiet, although there was some noise from people under my window even when I returned from the concert around 0200. (yes, even in the winter, I sleep with the window open) I was there for a concert, and it had been raining heavily the day of the concert. When I awoke in the morning, I checked outside to see if it was still raining. It was snowing...and there was thunder and lightening. It was such a surprise, and continued all morning. Although the hotel was within easy walking distance of the train station, they kindly offered to take us without charge.
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Response from Famesrl, Responsabile reception at Hotel Lux
Responded Mar 28, 2016
Dear Guest, thanks a lot for Your beautiful words about the hotel, but mostly for Your kindness. And a special thanks to the changeable and mad weather of this March, allowing us to be further helpful to You!
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Not a 4 stars hotel. May be 2. The bar was a joke, but the rooms where clean and we had clean towels every day. Helpfull staff. The breakfast was fresh, but it could have been larger and With eggs and bacon. Only Cold boiled eggs.
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Response from Luxalessandria, Responsabile reception at Hotel Lux
Responded Oct 15, 2015
Dear Eva T, thank You so much for Your stay and also for detecting downsides of our hotel; we will try to improve where we lack. We serve a very good Italian breakfast and we are sure that You appreciate "Italian style".
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PRICE RANGE
$64 - $101 (Based on Average Rates for a Standard Room)
LOCATION
ItalyPiedmontProvince of AlessandriaAlessandria
NUMBER OF ROOMS
45
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