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Best Western Premier Muscat

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244 Reviews from our TripAdvisor Community

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Showing 179: English reviews
Reviewed April 1, 2016 via mobile

We had a fabulous room, the hotel was very modern with a glass lift which was impressive! Breakfast was nice with a decent selection, although the chocolate pastries we not worth bringing out. The car park was a little tight! But overall we had a very comfortable stay!

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Helpful?
Thank Stephanie A
BestWesternPreMuscat, Manager at Best Western Premier Muscat, responded to this review

Dear Stephanie A, We are very appreciative of your kind words, and that you found our full-glass lifts and breakfast selection to your liking. Regarding your concerns about the chocolate pastries, please be assured that we have shared it with our F&B team to act upon. We hope you consider staying with us again on your next visit to Muscat,...

London, United Kingdom
Reviewed March 25, 2016 via mobile

Wasnt expecting much based on stays in other best westerns however this hotel was fantastic. Modern, clean, and well maintained. All the staff were extremely helpful and friendly. Room was stylish and had plenty of space. Really enjoyed my stay here and will return on next visit to Muscat.

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Helpful?
Thank JTronc
BestWesternPreMuscat, Manager at Best Western Premier Muscat, responded to this review

Dear JTronc, We are delighted to receive your kind review and to know that you thoroughly enjoyed your most recent stay with us. Please be assured that we have shared your thoughts with our team, and look forward to your next visit when in Muscat, Oman. Sincerely, The Management

London, United Kingdom
Reviewed March 20, 2016

It's an ok hotel, but a bit expensive for what you receive. I found the internet spotty, and the breakfast was stale and underwhelming. The staff service overall though is quite good, and people go out of their way to be helpful

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Helpful?
Thank R0llingSt0ne2011
BestWesternPreMuscat, Public Relations Manager at Best Western Premier Muscat, responded to this review

Dear R0llingSt0ne2011, We sincerely apologize if we were unable to meet your expectations during your most recent stay. Please be assured that we take your comments regarding our Internet speed and breakfast selection very seriously, and have shared it with our team to investigate and address. We hope that this isolated incident has not changed your overall perception of the...

Manila, Philippines
Reviewed March 16, 2016

The hotel is located in Al Khuwair were there is nothing much to roam around. It is far from the malls and only accessible thru expensive taxi if you want to venture to Qurum beach and etc. The concierge service was impeccable however room service was so so. Food was just great. The rooms were comfortable and offered a good...

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Helpful?
1Thank Jcgmd H
BestWesternPreMuscat, Public Relations Manager at Best Western Premier Muscat, responded to this review

Dear Jcgmd H, Thank you for providing us with your kind feedback regarding your most recent stay. We are pleased to share that our Front Desk staff are more than willing to assist guests with their transfer requests, and that we have taken note of your comments regarding our room service. We hope to welcome you again on your next...

Kolkata (Calcutta), India
Reviewed March 10, 2016

First the good points: Helpful staff. Convenient parking. Walking distance to a few outside restaurants. Free WiFi. Breakfast had quite a lot of variety (for non-vegetarians). HDMI cable provided with TV. Rooms are spacious with comfortable beds. Now the Negatives: Fan blower speed cannot be controlled on the A/C (it kept on changing speed automatically). Water temperature kept on suddenly...

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Helpful?
Thank siddd
BestWesternPreMuscat, Public Relations Manager at Best Western Premier Muscat, responded to this review

Dear siddd, Please accept our sincerest apologies if we were unable to meet your kind expectations during your most recent stay with us. Kindly be assured that we take your comments very seriously, and that we have shared it with our team to investigate thoroughly and address. We hope that this isolated incident has not affected or changed your overall...

Perth, United Kingdom
Reviewed March 9, 2016

A good city centre hotel but very much centered on business clients. Rooms are adequately sized, staff are well above average and rooms are clean. Only ate breakfast as we were going on to Sohar but food is tasty and served as a buffet

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Helpful?
Thank Ian S
BestWesternPreMuscat, Public Relations Manager at Best Western Premier Muscat, responded to this review

Dear Ian S, We are greatly delighted by your kind words and for finding our rooms to your preference, we hope that you enjoyed your stay and had a safe trip to Sohar. We look forward to being of service to you on your next visit to Muscat, Oman. Sincerely, Angel Velasco Communications Manager

Sydney
Reviewed February 29, 2016

Located a short stroll away from popular restaurants and cafes this hotel is a great base for sightseeing in Muscat. Taxi from the airport is 8 OMR. The Royal Opera House Grand Mosque, and local attractions are easily accessible by taxis. (Muscat is not very pedestrian friendly and there did not appear to be public transport.) Breakfast is very satisfying...

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Helpful?
Thank Flane
BestWesternPreMuscat, Public Relations Manager at Best Western Premier Muscat, responded to this review

Dear Flane, Thank you for taking the time to provide us with your feedback. Please be assured that we have shared your kind words with our team, to help inspire us in continuing to delight our guests. We look forward to welcoming you again soon. Sincerely, Angel Velasco Communications Manager

Rome, Italy
Reviewed February 28, 2016 via mobile

PRO. Large comfortable with room and bathroom will all amenities including flat panel TV, mini-frig, hair drier, good sized closet. Hotel and room very clean. Helpful and friendly staff. Very good buffet breakfast included in price. Good WIFI throughout hotel and in room. Good location near to ministries. CON. Not much of a view. Not so close to market or...

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Helpful?
1Thank GlobalCit59
BestWesternPreMuscat, Public Relations Manager at Best Western Premier Muscat, responded to this review

Dear GlobalCit59, We are very appreciative of your kind words and are delighted to learn that you enjoyed your stay in our room and found it 'large and comfortable.' Regarding your concern about the public taxi, please be assured that we take your comments very seriously and have discussed the matter with our team to investigate and address. We wish...

India
Reviewed February 27, 2016 via mobile

Positives : 1. Centrally located 2. Professional & courteous staff 3. Good breakfast 4. Taxi stand below the hotel 5. Parking available ( could have been better planned) 6. 30 mins from Muscat airport 7. Starbucks outlet at the lobby level 8. Omani fusion restaurant at the lobby level 9. Spacious & clean rooms Negatives: 1. No bar 2. Limited...

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Helpful?
Thank suraj_dan
BestWesternPreMuscat, Public Relations Manager at Best Western Premier Muscat, responded to this review

Dear suraj_dan, Thank you for taking the time to provide us with your kind and detailed feedback. Please be assured that we have shared your thoughts with our team, to help inspire us and push us in doing better. Regarding the concerns that you pointed out, we do not serve alcoholic beverages while we have taken note of your request...

Dubai, United Arab Emirates
Reviewed February 21, 2016 via mobile

The rooms are very clean - what you need for few nights stay if you wanna spend your day out on business day or sightseeing. I am very picky, if I say it is worth the stay here then it is. There is nothing much to see around. I been to the two most expensive hotels in Muscat. Just normal...

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Helpful?
Thank Ange411
BestWesternPreMuscat, Public Relations Manager at Best Western Premier Muscat, responded to this review

Dear Ange411, We are delighted to have been your home during your time in Muscat, Oman. Please accept our heartfelt thanks and know that we have shared your kind and inspiring words with our team, specially our concierge Abdullah. We hope to welcome you again soon. Sincerely, Angel Velasco Communications Manager

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Free Parking
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Breakfast included
  • Business Center with Internet Access
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the premier life. Ideally located in the heart of Muscat, Oman, Best Western Premier Muscat indulges guests with stylish guest rooms, suites and facilities, complemented by its staff's genuinely warm hospitality known the world over. The four-star luxury business and leisure hotel offers 203 well-appointed guest rooms and suites, three spacious and well-equipped function rooms, The Atrium, a vibrant all-day dining restaurant, indoor swimming pool, fitness center and complimentary high speed Internet WiFi connection. Best Western Premier Muscat is a dry hotel (no alcoholic beverages served) situated near diplomatic embassies, ministries and some of Muscat's must-see leisure and shopping destinations. The hotel continues to be a pioneer in the growing local hospitality industry, with a specialty restaurant serving Omani-fusion cuisine at Moza wa Khamis and a We Proudly Serve Starbucks coffee shop. ... more   less 

Additional Information about Best Western Premier Muscat

Address: Way 3341 Off Dowhat Al Adab Street, Al Khuwair, Muscat 115, Oman
Location: Oman > Muscat Governorate > Muscat
Price Range: $67 - $135 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Best Western Premier Muscat 4*
Number of rooms: 203
Reservation Options:
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Hotel Style:
#9 Business Hotel in Muscat
#18 Luxury Hotel in Muscat
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Questions & Answers

Here's what travelers have asked, with answers from Best Western Premier Muscat staff and other travelers.
6 questions
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Chicago, Illinois
5 months ago
Derry, United Kingdom
over a year ago
Derry, United Kingdom
over a year ago

See all questions (6)

Questions? Get answers from Best Western Premier Muscat staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“The high floors away from the traffic was great”
342ebrahims, Feb 15, 2017 | Read review
“Double standard room”
Vasiha, Dec 6, 2016 | Read review
“They have a basement car park with security”
OlivierCho, Jun 6, 2016 | Read review
“A very good compact & comfort hotel. Any room instead of corner room is best...”
769abdulr, May 10, 2016 | Read review
“Rooms facing the main street have best sunlight during the day”
hussainm2015, May 6, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question