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Best Western Premier Muscat

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Best Western Premier Muscat
Best Western Premier Muscat
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216 Reviews from our TripAdvisor Community

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Showing 161: English reviews
france
Level Contributor
47 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 1 week ago

- Room was a a good size and clean - amenities were basic -location was also fine -staff was nice upon checking - staff at the breakfast area was non-existent: i dont even know what they were doing. our table was filled with plates but they dont clean up after you are done. Instead they stand by their small counter... More 

Helpful?
Thank Bedugul
BWPremierMuscat, Manager at Best Western Premier Muscat, responded to this review

Dear Bedugul, We sincerely apologize if we were unable to meet your expectations during your most recent stay. Please be assured that we take your comments very seriously, and have shared it with our team to thoroughly investigate and address. We hope that this isolated incident has not affected your overall perception of our hotel and that you consider staying... More 

Level Contributor
15 reviews
4 hotel reviews
Reviewed 3 weeks ago via mobile

The Best hotel experience I ever had.. truely amazing.. The staffs are very friendly and provide good service..Facilities like pool, gym, etc are also available... Mini bar is available in the bedroom for light refreshment...

Helpful?
Thank AllanSunesh
BWPremierMuscat, Manager at Best Western Premier Muscat, responded to this review

Dear AllanSunesh, We are thankful for your kind words regarding your most recent stay. Please be assured that we have shared your comments with our team, to help continuously inspire us in providing all of our guests with the same brand of service and hospitality that you have come to expect. We look forward to your next visit. Sincerely, The... More 

Cairo, Egypt
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed October 17, 2016

The hotel is nice, clean and looks new, rooms are big enough, well furnished and clean. staff are nice and friendly, location is good however access was a bit difficult for me due to some street work at the time of visit. we visited this summer so i think prices are reduced like most hotels in the city however it's... More 

Helpful?
Thank Mohmmed_Elrawy
BWPremierMuscat, Manager at Best Western Premier Muscat, responded to this review

Dear Dr_Mohammed, We are delighted to receive your kind review of our property and services, and that you found everything to your liking. Regarding the street work, please be assured that we are continuously working with local authorities to ensure that the improvements being made are of no inconvenience to our guests. We hope to welcome you again on your... More 

Malaysia
Level Contributor
23 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed October 17, 2016 via mobile

After a week of trekking and camping in Oman it was a wonderful respite in the BW in Muscat. The hotel looked clean and shiny and the service was impeccable. Got upgraded to a superior room without even asking. Lovely spacious room with 42 inch TV and all the mod cons. Buffet lunch was yummy too. All in all a... More 

Helpful?
Thank KimMeng
BWPremierMuscat, Manager at Best Western Premier Muscat, responded to this review

Dear KimMeng, We are very appreciative of your kind review, and have shared it with our team to help continue inspire us all. We look forward to welcoming you again. Sincerely, The Management More 

Cambridge New Zealand
Level Contributor
42 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed October 12, 2016

We have just had two nights in this hotel. We were very pleasantly surprised. It is a newly built hotel (last 4 years) - very clean, very comfortable. The staff were friendly and provided excellent service. The meals at the restaurant were very tasty and well priced. The chef even went out of his way to prepare a special dish... More 

Helpful?
Thank Ilonca and Ken F
BWPremierMuscat, Manager at Best Western Premier Muscat, responded to this review

Dear Ilonca and Ken F, We are truly humbled by your kind words regarding your most recent stay. Please be assured that we have shared your feedback with our staff, to help inspire us to continue in providing all of our guests the Best Western Premier level of service that you have come to know and expect. We look forward... More 

London, United Kingdom
Level Contributor
69 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed October 11, 2016 via mobile

A mixed review: A pristine new hotel with terrific reception staff who efficiently arranged all my transportation needs, communicating well with me by email before my stay. The buffet meals were of a good standard for this class of hotel in Oman. However, housekeeping forgot to clean my room on my second day. And for whatever bizarre reason, I was... More 

Helpful?
Thank wanderlustfulJL
BWPremierMuscat, Manager at Best Western Premier Muscat, responded to this review

Dear wanderlustfulJL, We are pleased to receive your kind words and learn that you have enjoyed your most recent stay with us. Regarding your concern, please accept our sincerest apologies for the miscommunication. As per our investigation, the room DND sign was present so cleaning was not done as to not be of any inconvenience. However, since it was kept... More 

Saham
Level Contributor
61 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed October 5, 2016 via mobile

Stayed in for one quick night. There were many options in Alkhwair area but found this one of the cheapest in that good categary. It was for 43 OMR. The check in was very fast, I booked a normal superior room but due to high occupany I have been upgraded to a " priemer" one, good gesture from their side.... More 

Helpful?
Thank Ahmed A
BWPremierMuscat, Manager at Best Western Premier Muscat, responded to this review

Dear Ahmed A, We are delighted to have been your preferred hotel during your most recent stay in Muscat, Oman. Pleased be assured that we have shared your kind feedback with our team, and have taken note of your areas of concern to investigate and address. We hope to welcome you again on your next visit. Sincerely, The Management More 

1 review
Reviewed October 2, 2016 via mobile

Among all hotels I visited in my life .. I never faced a hotel with bad service like this one .. The service is really terrible and the receptionist is rude .. I strongly advice to stay away from this hotel .. If I can cancel my booking I would definitely do it right now There is construction near the... More 

Helpful?
Thank Ayman E
BWPremierMuscat, Manager at Best Western Premier Muscat, responded to this review

Dear Ayman E, We sincerely apologize if we were unable to meet your expectations during your stay. Kindly be assured that we take your comments very seriously, and have shared it with our team to immediately resolve. We hope that this isolated incident has not affected your overall perception of our Hotel, and that you consider staying with us again... More 

Dubai, United Arab Emirates
Level Contributor
38 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed September 19, 2016

Clean nice rooms with all the add ons you would expect from a branded hotel. Our room had no view to speak of and the hotel is a bit away from attractions so a cab is a must. Check in was efficient and all staff we encountered were polite and friendly. he pool was adequate but would not class it... More 

Helpful?
Thank Denis T
BWPremierMuscat, Manager at Best Western Premier Muscat, responded to this review

Dear Denis T, We are thankful for your kind feedback regarding your most recent stay. Please be assured that we have shared this with our team to help inspire them and for us to better ourselves. We look forward to your next stay when on business in Muscat, Oman. Sincerely, The Management More 

Builth Wells, United Kingdom
Level Contributor
33 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed August 22, 2016 via mobile

Unfortunately visited whilst they are building a new office block right next door, so forget any sleep from about 7am on. All in all hotel is adequate, for all your needs. I was there on business and everything I needed was taken care of from friendly efficient staff to clean and comfortable rooms. Had room service, which was tasty, but... More 

Helpful?
Thank Alistair G
BWPremierMuscat, Manager at Best Western Premier Muscat, responded to this review

Dear Alistair G, We are thankful for your kind words on your most recent stay with us. Regarding your concerns, please be assured that the Hotel is doing the needful and is in coordination with the local authorities to ensure that our guests are not inconvenienced by the outside construction. We look forward to welcoming you again soon. Sincerely, The... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Pool
  • Restaurant
  • Free Parking
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Free Breakfast
  • Business Center with Internet Access
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the premier life. Ideally located in the heart of Muscat, Oman, Best Western Premier Muscat indulges guests with stylish guest rooms, suites and facilities, complemented by its staff's genuinely warm hospitality known the world over. The four-star luxury business and leisure hotel offers 203 well-appointed guest rooms and suites, three spacious and well-equipped function rooms, The Atrium, a vibrant all-day dining restaurant, indoor swimming pool, fitness center and complimentary high speed Internet WiFi connection. Best Western Premier Muscat is a dry hotel (no alcoholic beverages served) situated near diplomatic embassies, ministries and some of Muscat's must-see leisure and shopping destinations. The hotel continues to be a pioneer in the growing local hospitality industry, with a specialty restaurant serving Omani-fusion cuisine at Moza wa Khamis and a We Proudly Serve Starbucks coffee shop. ... more   less 

Additional Information about Best Western Premier Muscat

Address: Way 3341 Off Dowhat Al Adab Street, Al Khuwair, Muscat 115, Oman
Location: Oman > Muscat Governorate > Muscat
Price Range: $90 - $136 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Best Western Premier Muscat 4*
Number of rooms: 203
Reservation Options:
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Hotel Style:
#9 Business Hotel in Muscat
#14 Luxury Hotel in Muscat
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Questions & Answers

Here's what travelers have asked, with answers from Best Western Premier Muscat staff and other travelers.
4 questions
Ask a question
11 days ago
Derry, United Kingdom
over a year ago
Derry, United Kingdom
over a year ago

See all questions (4)

Questions? Get answers from Best Western Premier Muscat staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“They have a basement car park with security”
 of 5 bubbles OlivierCho, Jun 6, 2016 | Read review
“A very good compact & comfort hotel. Any room instead of corner room is best...”
 of 5 bubbles 769abdulr, May 10, 2016 | Read review
“Rooms facing the main street have best sunlight during the day”
 of 5 bubbles hussainm2015, May 6, 2016 | Read review
“outside facing rooms with view of hillock”
 of 5 bubbles RamsPR, Apr 28, 2016 | Read review
“The 7th Floor - rear wing rooms”
  • Comfortable Bed
 of 5 bubbles 888brs, Apr 27, 2016 | Read review
5 of 5
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