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Grand Hyatt Muscat

Traveler (1323)
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Panoramas (37)
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Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Grand Hyatt Muscat is a 5 star hotel situated on a pristine stretch of beach in the capital of the Sultanate of Oman and is a striking illustration of Arabian architecture. Located in the heart of the diplomatic district of the city in Shatti Al Qurm, majestic surroundings and traditional Omani hospitality combine for a truly unforgettable stay. Grand Hyatt Muscat is perfect for both business and leisure pursuits, and is one of the largest and most opulent luxury hotels Muscat has to offer, with 280 stylishly appointed rooms & suites. The property has exceptional recreational facilities and numerous meeting and banquet spaces which cater to a wide range of events and business requirements. Guests can choose from a variety of award winning restaurants, bars and lounges including Grand Hyatt Muscat’s signature restaurant, Tuscany Italian restaurant, the Rooftop Grill House and Muscat’s premier night club Copacabana.
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Property amenities
Pool
Room Service
Free Parking
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Free Internet
Spa
Airport Transportation
Babysitting
Banquet Room
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Laundry Service
Meeting Rooms
Multilingual Staff
Outdoor pool
Paid Wifi
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Minibar
Non-Smoking Rooms
Refrigerator in room
Smoking rooms available
Suites
Good to know
HOTEL STYLE
Classic
Luxury
HOTEL CLASS
1,838Reviews
1,810Photos
25Q+A
100Room tips
Traveler rating
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Popular mentions
We arrived in the evening so outside the hotel was dark but the hotel itself was brightly lit and full of life. Our room was very comfortable, spacious and well equipped. The buffet dinner and breakfast we had were very good with plenty of choices. A very pleasant experience,
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Poor quality and selection for breakfast. Note also that the club breakfast is actually far lesser and more limited than standard room breakfast. Rude staff, terrible customer service. Multiple occasions had smart remarks made, staff walking away from me mid-way through
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We stayed here for two nights following a 15 day cruise down the Red Sea from Athens. We chose the hotel as it appeared from photos to be away from the city. The photos were misleading the hotel is surrounded by many other businesses and buildings. Fortunately the complex is
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The hotel has quite a grand design and located along the Qurm beach. Our room was nice and clean, with nice view of the beach. The breakfast spread was great - good selection of pastries and traditional middle eastern food. The customer service was excellent.
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Review collected in partnership with Hyatt Hotels
Response from GrandHyattMuscat, Personal Assistant to the General Manager at Grand Hyatt Muscat
Responded 4 days ago
Dear Guest Thank you for your time and interest in providing us with your feedback and comments in regards to your recent stay with us here in Muscat. We are always delighted to read that the levels of service and care provided by our team members meet with the expectations of our many local and International guests. I also appreciate your feedback on the Hotels facilities, please be assured I have passed them on to our team as we continue to work on providing the highest levels of services to all of our guests. We look forward to welcome you back on your next visit to Muscat Best regards Maryna Schielke
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+5
We really enjoyed our short stay at the grand Hyatt; the room and hotel grounds were clean and spacious. Special thanks to Gaurav the assistant GM for taking such good care of us during the stay. The staff were helpful and polite, the food was good but could be more diverse in
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Response from GrandHyattMuscat, Personal Assistant to the General Manager at Grand Hyatt Muscat
Responded 4 days ago
Greetings from Grand Hyatt Muscat and I trust this email finds you well. Thank you for taking the time to complete our guest experience survey. We always strive to deliver the best possible service for each and everyone of our guest and it is always gratifying to know that you have enjoyed your stay with us. We appreciate your very encouraging comments and your remarks drive us to keep going with our efforts as we continue to provide abundant experiences to each of our guests. I will make sure to convey your personal regards to Gaurav. I look forward to another opportunity to host you at Grand Hyatt Muscat, and once again, thank you for your positive comments. Best regards Maryna Schielke
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View from our Room Balcony
zusätzlich zum Balkonfenster ein Fenster zum Meer
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Nice roof top restaurant next door and some other places a little longer of a walk. Ironically just had dinner there tonight
1 vote
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Yes children are allowed It is one big pool with multi depth but as I felt there was a current in the pool in a circular form and it was a nice feeling
1 vote
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Yes You can find also body lotion and soap They provide you with bottled water Further you find all you need as scrubbing sponge and others
0 votes
I am sorry since I was just a Traveller last Dec/Jan I have no idea about the hotel plans
-1 votes
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"Morning sun on Seeb, Afternoon sun on Falhal side."
"PAY 5 STAR prices receive 0 star customer service. Better off at another hotel where they appreciate your custom."
"Pick a room away from the east wing - far away from the Safari club. It's worth it to pay for a beach facing the room."
"Definitely ask for a room with garden or pool views"
"if you need to sleep during the day get a room on outside away from pool"
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PRICE RANGE
$191 - $541 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
grand hyatt muscat hotel muscatmuscat grand hyatthyatt muscatmuscat hyatt
LOCATION
OmanMuscat GovernorateMuscat
NUMBER OF ROOMS
280
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