My husband and I enjoyed a wonderful four night stay at The Chedi Muscat. It is a truly special place. I travel regularly for work and stay at 5* stars hotels around the world and this really is up with the best of them. From the moment we were greeted at the airport by our hotel chauffeur to the welcoming smiles at the entrance, we knew we had picked well. Our bag was delayed in arriving from London and the hotel went above and beyond to assist, offering to express laundry clothes, sent a little amenity bag of shaving kit, toothbrush, comb, etc. etc. to help my husband be more comfortable. They continued to help track down, liaising with the airport and airline. We booked a club deluxe room and the hotel very kindly treated us to an upgrade so we enjoyed the Chedi Club Suite. It was magnificent. The extra space in the lounge was great for getting some work down. The room was beautiful, and the most amazing shower amenities by Amouage, I am still dreaming of that scent! The benefits of the Club are definitely worth it - the afternoon tea meant we only had lunch on one day and that's because we wanted to try it! the cocktails and canapés in the evening were delicious and the staff in the lounge so accommodating and friendly, a theme. The room also included complimentary laundry, so nice not to go home with a suitcase full of washing! the airport transfer in a lovely BMW 7 series was also included. The mini-bar is also included and replenished daily including spirits. It is a lovely property, low rise white building, three lovely pools (one was being refurbished whilst we were there but didn't matter as the hotel was very quiet), great restaurants but it is the staff that really what it the special place that it is. They are sooooo wonderful, friendly yet professional, delivering an incredibly high level of service, from everyone in the restaurants (special mention to Anton, Richard, Milet and Shwe who looked after us soooo well), the housekeeping staff who are just on it, the grounds and maintenance that work tirelessly to keep it spotless, the spa and gym - I have a lovely yoga session, our chauffeurs to / from the airport, just everyone. The food in the restaurants is of a high standard, their menu interesting with different dishes to accommodate different tastes and diets. The brunch on Friday was great, so delicious sushi. Breakfast is a mixture of buffet and a la carte with an extensive selection of fruits, cereals, pastries, etc. complimented by eggs and other hot dishes. The BEST hash browns! We would highly recommend, and hope to go for longer next time to really enjoy the hotel but also visit the surrounding areas. It is only c. 20 minutes from the airport and close to the city so easy enough to enjoy some culture as well. Arrived just at the end of August (31st) and the weather was perfect - hot but there was a lovely sea breeze.…
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.