Great atmosphere at the hotel, very clean rooms and great offer for the breakfast, the direct access to the beach is a dream! Staff is really friendly and authentical. Hospitality is something you can feel at this hotel. Will come back with pleasure!
It was one of the best stays , amazing staff , the rooms are clean , it was really value for money ,we were treated in a very professional way . We are planning for another visit to indulge our self more and more . Thank you so much intercontinental muscat . Dr Khalid & family
As always IHG maintain their standards in every department from cleanliness to customer service. All staff are very friendly and helpful. The property is beautiful and location is great. There may be many hotels but for me only Intercontinal is the option because they know what is a five star hotel with a 10 star service.
Exceptional experience that most be shared with every body, The staff are very welcoming and helpful and management are always between the staff and ready to solve any concern for the guests. Yasin and Ahmed during the check in was very professional on the same time very supportive. lovely lounge in terms of view, drinks and staff especially Zhanar.
My experience from a hotel I have been stay in from the time I was a child and this was my first bad experience. My son on the night ended up since from the food and water, he was hospitalised for a few days we had to check out early in the morning as he started throwing up. It was very sad to have experienced this and to have my son suffer like this I have not had anyone officially follow up since the incident as i was in the hospital with my son. It is really sad
I am a regulsr customer now for this well-located hotel. The staff is very welcoming, the interior design is luxurious and the rooms are well maintained. Their breakfast is great too. Give it 8 out of 10!
Your club floor staff where brilliant and professional. I requested many things and there was never a time of negativity... the valet guys were great as well as the gym staff. I am always stating at IHG resorts but the Muscat IHG hotel is far most the best one !!
Overall, it was excellent. It’s just that I am dismayed of the service from Tr.eat. Yeah, staff are super friendly and do the best they can but really lack of manpower. Especially at night I waited a long time to get my drinks and be served.
Moderately priced 5-star resort hotel. Nice location; good breakfast; and friendly staff. Several restaurants in the premises. Room was adequate but with no tub (mine was a standard room). Overall, was a pleasant experience.
Staff at InterContinental Muscat are friendly and helpful that's way it's one of my favorite hotel. They always keen to help and support any request. Restaurant Staff are friendly and cheerful especially Maher. Finally my thanks to all hotel staff
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