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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Stay-at-home policy for staff with symptoms
- Staff required to regularly wash hands
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Updated 02/20/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from InterContinental Muscat, an IHG Hotel
Updated 02/20/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#8 of 127 in Muscat
Location
4.4
Cleanliness
4.1
Service
4.3
Value
3.6
Travelers' Choice
Located on beachfront and with a view of the Hajjar Mountains, this five-star resort is located in the heart of the city's residential, government and diplomatic quarter. The hotel's Palm Beach Club offers two floodlit tennis courts, a 25-meter Olympic size pool, a leisure pool, a fully-equipped fitness center, sauna, Jacuzzi, and easy access to the beach. Local sites of interest include the Grand Mosque and Amouage Perfume Factory.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Tennis court
Kids stay free
Valet parking
Wifi
Hot tub
Pool / beach towels
Outdoor pool
Heated pool
Shallow end in pool
Fitness / spa locker rooms
Fitness classes
Personal trainer
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Happy hour
Outdoor dining area
Poolside bar
Darts
Evening entertainment
Table tennis
Babysitting
Children's playground
Kids club
Kids pool
Highchairs available
Airport transportation
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Facial treatments
Full body massage
Manicure
Massage
Pedicure
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Executive lounge access
Gift shop
Shops
Sun loungers / beach chairs
ATM on site
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Housekeeping
Minibar
Cable / satellite TV
Walk-in shower
Interconnected rooms available
Private balcony
Room service
Safe
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Electric kettle
Flatscreen TV
On-demand movies
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Ocean view
City view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Pool view
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Good to know
HOTEL CLASS
HOTEL STYLE
Ocean View
Family
Languages Spoken
English, Spanish, Arabic, Filipino and 2 more
Hotel links
Location
Full view
87Good for walkers
Grade: 87 out of 100
50Restaurantswithin 0.75 miles
3Attractionswithin 0.75 miles
Contact
Al Kharjiya Street Al Shati Area, Muscat 113 Oman
Getting there
Rental CarsSee rental cars from $30/day
2130Reviews40Q+A100Room tips
Reviews
Traveler rating
- 1,091
- 604
- 273
- 102
- 62
Time of year
Traveler type
Language
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Popular mentions
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Most Recent
Great atmosphere at the hotel, very clean rooms and great offer for the breakfast, the direct access to the beach is a dream! Staff is really friendly and authentical. Hospitality is something you can feel at this hotel. Will come back with pleasure!
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Date of stay: May 2022Trip type: Traveled
Rooms
Location
Service
Room Tip: The higher the better...
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Helpful
Hotel's Favorite
It was one of the best stays , amazing staff , the rooms are clean , it was really value for money ,we were treated in a very professional way . We are planning for another visit to indulge our self more and more . Thank you so much intercontinental muscat . Dr Khalid & family
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Date of stay: May 2021Trip type: Traveled
1 Helpful vote
Helpful
Response from Christine Zoughaib, General Manager at InterContinental Muscat, an IHG Hotel
Responded May 15, 2021
Dear KhalidWY, Thank you for your excellent review and we are glad that you have enjoyed our services. We hope to see you again very soon at the Intercontinental Muscat. Best, Sama Al Taie Cluster Marketing Executive
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As always IHG maintain their standards in every department from cleanliness to customer service. All staff are very friendly and helpful. The property is beautiful and location is great. There may be many hotels but for me only Intercontinal is the option because they know what is a five star hotel with a 10 star service.
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Date of stay: May 2022Trip type: Traveled
Room Tip: Just enjoy this beatiful hotel.
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Helpful
Response from Hotel Manager, General Manager at InterContinental Muscat, an IHG Hotel
Responded yesterday
Dear Fuadnaim, Thank you very much for sharing your review of InterContinental Muscat. We are delighted to hear that you enjoyed your stay with us and that you appreciated our overall facilities & services. Your overall compliments about our team members and location are extremely rewarding. We at InterContinental Muscat work towards a simple objective of providing seamless service to all our guests and are glad that we achieve this consistently. We do look forward to the opportunity of once again welcoming you back to our beautiful hotel. Many thanks, Yousuf Al Rahbi Hotel Manager
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Exceptional experience that most be shared with every body, The staff are very welcoming and helpful and management are always between the staff and ready to solve any concern for the guests. Yasin and Ahmed during the check in was very professional on the same time very supportive. lovely lounge in terms of view, drinks and staff especially Zhanar.
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Date of stay: May 2022Trip type: Traveled
Helpful
Response from Hotel Manager, General Manager at InterContinental Muscat, an IHG Hotel
Responded 4 days ago
Dear alexander_a000, Thank you very much for sharing your review of InterContinental Muscat. We are delighted to hear that you enjoyed your stay with us and that you appreciated our overall facilities & services. Your overall compliments about our team members and location are extremely rewarding. We at InterContinental Muscat work towards a simple objective of providing seamless service to all our guests and are glad that we achieve this consistently. We do look forward to the opportunity of once again welcoming you back to our beautiful hotel. Many thanks, Yousuf Al Rahbi Hotel Manager
Read more
My experience from a hotel I have been stay in from the time I was a child and this was my first bad experience. My son on the night ended up since from the food and water, he was hospitalised for a few days we had to check out early in the morning as he started throwing up. It was very sad to have experienced this and to have my son suffer like this I have not had anyone officially follow up since the incident as i was in the hospital with my son. It is really sad
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Date of stay: October 2021Trip type: Traveled
Helpful
Response from Hotel Manager, General Manager at InterContinental Muscat, an IHG Hotel
Responded 3 days ago
Dear umnoah, Thank you for taking the time to share your feedback with us. We are both saddened and surprised to learn about your experience during your stay. After speaking to our Rooms Division Manager regarding the details mentioned in your review, we found that there was no contact with our team regarding your son's health worsening during your hotel stay. During your stay, we have not received any other reviews or feedback with comments similar to the one you described which raises concern about the food and water your son consumed. To further understand your experience and settle this correctly, we would be happy to speak with you directly. Please don't hesitate to contact us directly at rooms.icm@ihg.com should you be open to sharing more about your experience. Please know that your feedback is extremely valuable to us. Using feedback, such as yours, allows us to constantly improve our brand to make the guest experience better. We look forward to hearing from you soon and welcoming you and your son to InterContinental Muscat again. Many thanks, Yousuf Al Rahbi Hotel Manager
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I am a regulsr customer now for this well-located hotel. The staff is very welcoming, the interior design is luxurious and the rooms are well maintained. Their breakfast is great too. Give it 8 out of 10!
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Date of stay: May 2022Trip type: Traveled
Helpful
Response from Hotel Manager, General Manager at InterContinental Muscat, an IHG Hotel
Responded 4 days ago
Dear 122ramik, Thank you very much for sharing your review of InterContinental Muscat. We are delighted to hear that you enjoyed your stay with us and that you appreciated our overall facilities & services. Your overall compliments about our team members and location are extremely rewarding. We at InterContinental Muscat work towards a simple objective of providing seamless service to all our guests and are glad that we achieve this consistently. We do look forward to the opportunity of once again welcoming you back to our beautiful hotel. Many thanks, Yousuf Al Rahbi Hotel Manager
Read more
Your club floor staff where brilliant and professional. I requested many things and there was never a time of negativity... the valet guys were great as well as the gym staff. I am always stating at IHG resorts but the Muscat IHG hotel is far most the best one !!
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Date of stay: May 2022Trip type: Traveled
Helpful
Response from Hotel Manager, General Manager at InterContinental Muscat, an IHG Hotel
Responded 4 days ago
Dear 887bruce, Thank you very much for sharing your review of InterContinental Muscat. We are delighted to hear that you enjoyed your stay with us and that you appreciated our overall facilities & services. Your overall compliments about our team members and location are extremely rewarding. We at InterContinental Muscat work towards a simple objective of providing seamless service to all our guests and are glad that we achieve this consistently. We do look forward to the opportunity of once again welcoming you back to our beautiful hotel. Many thanks, Yousuf Al Rahbi Hotel Manager
Read more
Overall, it was excellent. It’s just that I am dismayed of the service from Tr.eat. Yeah, staff are super friendly and do the best they can but really lack of manpower. Especially at night I waited a long time to get my drinks and be served.
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Date of stay: May 2022Trip type: Traveled
Helpful
Response from Hotel Manager, General Manager at InterContinental Muscat, an IHG Hotel
Responded 4 days ago
Dear dbombnme, Thank you very much for sharing your review of InterContinental Muscat. We are delighted to hear that you enjoyed your stay with us and that you appreciated our overall facilities & services. Your overall compliments about our team members and location are extremely rewarding. We at InterContinental Muscat work towards a simple objective of providing seamless service to all our guests and are glad that we achieve this consistently. We have also noted the areas that had a negative impact on your stay. We do look forward to the opportunity of once again welcoming you back to our beautiful hotel. Many thanks, Yousuf Al Rahbi Hotel Manager
Read more
Moderately priced 5-star resort hotel. Nice location; good breakfast; and friendly staff. Several restaurants in the premises. Room was adequate but with no tub (mine was a standard room). Overall, was a pleasant experience.
Read more
Date of stay: May 2022Trip type: Traveled
Value
Rooms
Service
Helpful
Response from Hotel Manager, General Manager at InterContinental Muscat, an IHG Hotel
Responded 4 days ago
Dear MaanA_12, Thank you very much for sharing your review of InterContinental Muscat. We are delighted to hear that you enjoyed your stay with us and that you appreciated our overall facilities & services. Your overall compliments about our team members and location are extremely rewarding. We at InterContinental Muscat work towards a simple objective of providing seamless service to all our guests and are glad that we achieve this consistently. We do look forward to the opportunity of once again welcoming you back to our beautiful hotel. Many thanks, Yousuf Al Rahbi Hotel Manager
Read more
Staff at InterContinental Muscat are friendly and helpful that's way it's one of my favorite hotel. They always keen to help and support any request. Restaurant Staff are friendly and cheerful especially Maher. Finally my thanks to all hotel staff
Read more
Date of stay: May 2022Trip type: Traveled
Rooms
Service
Room Tip: Aviod pool side rooms, brids in the early morning 04:00 are noisy
See more room tips
Helpful
Response from Hotel Manager, General Manager at InterContinental Muscat, an IHG Hotel
Responded 1 week ago
Dear Hussain_shan, Thank you very much for sharing your review of InterContinental Muscat. We are delighted to hear that you enjoyed your stay with us and that you appreciated our overall facilities & services. Your overall compliments about our team members and location are extremely rewarding. We at InterContinental Muscat work towards a simple objective of providing seamless service to all our guests and are glad that we achieve this consistently. We do look forward to the opportunity of once again welcoming you back to our beautiful hotel. Many thanks, Yousuf Al Rahbi Hotel Manager
Read more
PRICE RANGE
$173 - $200 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
intercontinental muscat
LOCATION
OmanMuscat GovernorateMuscat
NUMBER OF ROOMS
252
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Claim Your Listing Frequently Asked Questions about InterContinental Muscat, an IHG Hotel
Which popular attractions are close to InterContinental Muscat, an IHG Hotel?
Nearby attractions include Royal Opera House (0.2 miles), Qurum Beach (0.6 miles), and Stal Gallery & Studio (0.6 miles).
What are some of the property amenities at InterContinental Muscat, an IHG Hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at InterContinental Muscat, an IHG Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at InterContinental Muscat, an IHG Hotel?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at InterContinental Muscat, an IHG Hotel?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to InterContinental Muscat, an IHG Hotel?
Conveniently located restaurants include WET Deck, CHAR, and Living Room.
Are there opportunities to exercise at InterContinental Muscat, an IHG Hotel?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does InterContinental Muscat, an IHG Hotel have airport transportation?
Yes, InterContinental Muscat, an IHG Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at InterContinental Muscat, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does InterContinental Muscat, an IHG Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at InterContinental Muscat, an IHG Hotel?
The staff speaks multiple languages, including English, Spanish, Hindi, Arabic, Filipino, and Urdu.