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Crowne Plaza Muscat

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#5 of 50 Hotels in Muscat
Certificate of Excellence
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Crowne Plaza Muscat
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1,318 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Muscat
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Showing 1,071: English reviews
Istanbul
Reviewed February 17, 2015

The hotel is conveniently situated with a beautiful view of Muscat, close to all major attractions. At the reception, Carolina was the star as she was very sincere with her positive approach while some others were not as much, tired and not that much smiling... We stayed in a room with terrace (I do recommend as it is a big...

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Helpful?
1Thank Murat-Rudy
Zaid M, Director of Sales at Crowne Plaza Muscat, responded to this review

Thank you for choosing to stay with us at Crowne Plaza during your short stay in Muscat. We are extremely pleased that you found Caroline to be a star and I will be sure to pass on your glowing compliments. We are also very happy you enjoyed our food and beverage offerings and glad you got to experience beautiful Muscat....

Nottingham, United Kingdom
Reviewed February 17, 2015

What can be said about perfection? From arriving to leaving this hotel we could not fault it, except the drinks' prices my husband said, but I expect this is the same all over Oman. We had a seaview room on the 3rd floor and whilst the bed was a normal-sized double i.e. not queen or king, it was very comfortable...

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Helpful?
Thank Fernfield
Zaid M, Director of Sales at Crowne Plaza Muscat, responded to this review

Many thanks for your complimentary and thorough review. I am particularly pleased to note your comment “what can be said about perfection”. It was a pleasure to read your feedback. We at Crowne Plaza Muscat work diligently to provide the best memorable experience to all our guests and I am happy to see that reflect in your stay. It was...

Manama, Bahrain
Reviewed February 15, 2015

This Hotel has great outdoor areas overlooking a beautiful scenery. I rated average for the following reasons: The great natural position of the hotel could be complemented by an upgrade of some outlets, Bar, Lobby, and some other areas of the hotel. I like to stay at the this hotel but I feel it needs a bit of upgrading. what...

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Helpful?
Thank WahidHalabi
Zaid M, Director of Sales at Crowne Plaza Muscat, responded to this review

Thank you for taking the time to share your feedback on Trip advisor. I am happy to note your positive comments regarding our location and friendly staff. We sincerely appreciate you sharing your experience as we take all reviews as a chance to improve. I have passed your comment onto management for review. Please do not hesitate to contact me...

Dubai, United Arab Emirates
Reviewed February 15, 2015

This hotel is lovely. Has a great little private beach which had fantastic wild life. As the tide goes out the beach & rock pools has a host of crabs and shells we've never seen before. Water was warm & the sun set was fantastic. The hotel also runs a shuttle to the Grand Mosque, Grand Mall (in the morning)...

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Helpful?
Thank Mark G
Zaid M, Director of Sales at Crowne Plaza Muscat, responded to this review

Many thanks for taking the time to post your review about your recent stay with us at Crowne Plaza Muscat. I am extremely delighted to read your heading “Fantastic Hotel – one of the best I’ve stayed at”. It’s always a pleasure to read of guest’s satisfaction and I am glad you had a good stay. We certainly look forward...

Melbourne, Australia
Reviewed February 12, 2015

WOW, what can I say about this great Hotel. I was here attending a conference and staying on the Club level. Upon arrival I was greeted by a staff member who recognised me as a member of their loyalty program. My room was not available but we were given access to the Club while to room was being prepared. After...

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Helpful?
Thank Grant T
Zaid M, Director of Sales at Crowne Plaza Muscat, responded to this review

Thank you for taking the time to share your experience and feedback. I am particularly delighted to know that our staff took quick action in reappointing a new room and making sure everything went smoothly. This is the kind of customer service we work continuously to provide to all our guests and we are happy you experienced it. I am...

Abu Dhabi, United Arab Emirates
Reviewed February 11, 2015

What an absolute pleasure to stay at this hotel! From the moment you walk in the front door you know you're getting quality service. The staff are fast, efficient and very friendly and your every whim is catered for. The rooms are very well appointed and comfortable and are a welcome respite from a hard day's work. Bonus if you...

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Helpful?
Thank Steve O
Zaid M, Director of Sales at Crowne Plaza Muscat, responded to this review

Many thanks for taking the time to post your review about your recent stay. We are delighted to read your complimentary remarks regarding our service and very pleased you enjoyed the stunning view from your room. We sincerely appreciate your feedback and certainly look forward to your next visit.

Birmingham, United Kingdom
Reviewed February 9, 2015

Really enjoyed the menu at this restaurant - beer is available too. The ex-pat pub quiz next door sounded jolly and the sunset was picturesque. Not too expensive but very good food and excellent service. We were not staying at this hotel but it was worth travelling to find this place. Walked along the coast afterwards in the warm evening.

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Helpful?
Thank Stecer
Zaid M, Director of Sales at Crowne Plaza Muscat, responded to this review

Thank you for dining with us and for taking the time to post your review. I am very pleased to read that you enjoyed our food and beverage offerings with the compliments of “picturesque sunset” and “excellent service”. It was a pleasure having you and we hope to welcome you back in the future

London, United Kingdom
Reviewed February 9, 2015

The Crowne Plaza is set on one of the hills of Muscat. With its position, it dominates the whole of Qurum beach, giving its guests access to a private beach set in a cove at the very beginning of Qurum. This is really an advantage compared to any other hotel on this side of Muscat, and this would be enough...

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Helpful?
1Thank silviaaroundtheworld
Zaid M, Director of Sales at Crowne Plaza Muscat, responded to this review

Thank you for choosing Crowne Plaza Muscat, we appreciate you sharing your experience on Trip advisor about your stay. We do boast one of the best locations in Muscat and I am glad you enjoyed it. We work diligently to provide the best atmosphere and experience to all our guests and I am glad to see that reflect in your...

Birmingham, United Kingdom
Reviewed February 7, 2015

this hotel is in a fantastic location, however the hotel consistently manages to deliver poor customer service, it does have some fantastic staff members in its team. however it just seems to be poorly managed, over the last 12 months the service seems to feel like that of a 2 star hotel, food not cooked, room cleaned and serviced but...

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Helpful?
Thank Chris P
Zaid M, Director of Sales at Crowne Plaza Muscat, responded to this review

Thank you for taking the time to share your experience. I am very disappointed to read of your dissatisfaction during your recent stay with us regarding food and service. We sincerely apologize for the inconvenience caused. Your feedback is greatly appreciated, we at Crowne Plaza Muscat take all reviews as a chance to improve. I have passed your comments onto...

London
Reviewed February 6, 2015

Stayed here for 2 nights. Location is amazing with great views overlooking the sea and west Muscat. Very clean hotel with comfortable rooms. Good selection of food at the buffet. Persian restuarant was lovely with excellent service. I became unwell during one of the nights and the staff were extremely helpful in sorting out a taxi to take me to...

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Helpful?
Thank Racht41
Zaid M, Director of Sales at Crowne Plaza Muscat, responded to this review

We greatly appreciate your feedback about your recent stay. I am delighted that you enjoyed the location and food and beverage offerings. I am particularly pleased that our staff was very helpful in sorting things out for your medical emergency. This is the kind of service we continually strive to provide to our guests and I am glad you experienced...

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Beachfront
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Shuttle Bus Service
  • Conference Facilities
Official Description (provided by the hotel)
Check into an elegant seaside hotel in Oman's thriving capital with a private beach and easy access to local businesses. The dazzling Crowne Plaza(R) Muscat hotel looks out across the turquoise waters of the Gulf of Oman from a lush clifftop in fashionable Qurum Heights. With a panoramic terrace, pool and private beach, the hotel is just a 20-minute drive from Muscat International Airport and steps from Qurum Beach with its café-lined promenade. Oman's main business and ministerial districts are 10 minutes away. Families and couples can sunbathe on the private beach and swim in a pool set in leafy gardens alive with bougainvillea and date palms. After exploring ancient Muttrah Souq and Corniche, you can savor a cool drink in our English-style Dukes Bar as the sun dips into the Gulf. For dinner, how about Italian, Persian, or lavish buffets on the terrace of Tropicana with stunning sea views? Business travelers enjoy the hotel's relaxed vibe and convenient services such as complimentary Wi-Fi and parking, 24-hour room service and a Concierge who can pre-arrange taxi fares. After work, you can re-energize in the Cliff Club Fitness Center, challenge colleagues to a game of tennis or squash and de-stress in the sauna or steam room with our compliments. With 200 stylish rooms and a convenient, prestigious location in Oman, you'll find Crowne Plaza Muscat an ideal hotel for productive business and enjoyable leisure time. ... more   less 

Additional Information about Crowne Plaza Muscat

Address: Qurum Heights | Po. Box 1455, Muscat 112, Oman
Location: Oman > Muscat Governorate > Muscat
Price Range: $202 - $437 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Muscat 4*
Number of rooms: 200
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Travelocity, Cancelon, Odigeo, Priceline and IHG so you can book your Crowne Plaza Muscat reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Muscat Hotel Muscat
Muscat Crowne Plaza
Hotel Style:
#3 Spa Hotel in Muscat
#3 Romantic Hotel in Muscat
#3 Business Hotel in Muscat
#3 On the Beach Hotel in Muscat
#5 Luxury Hotel in Muscat
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Questions & Answers

Here's what travelers have asked, with answers from Crowne Plaza Muscat staff and other travelers.
20 questions
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liverpool
Oakham, United Kingdom
Florida
Perth, Australia
over a year ago

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Questions? Get answers from Crowne Plaza Muscat staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Go for a sea view”
 of 5 bubbles PippaTrogs, 3 days ago | Read review
“See if there are any deals for executive rooms - they are larger.”
 of 5 bubbles cprior26, 3 weeks ago | Read review
“We got upgraded to a se view room which was nice”
 of 5 bubbles rougeradish, 3 weeks ago | Read review
“Sea view is worth the extra if you are on holiday”
 of 5 bubbles subbsonic, 4 weeks ago | Read review
“Contact the hotel early if you want to check in early.”
 of 5 bubbles 24mark2016, 4 weeks ago | Read review
5 of 5
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