We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

City Seasons Hotel Muscat

Traveler (351)
360
Panoramas (14)
Room & Suite (163)
Certificate of Excellence

About

#24 of 79 hotels in Muscat
Location
Cleanliness
Service
Value
Certificate of Excellence
City Seasons Hotel Muscat redefines the business hotel category in Muscat, combining unparalleled luxury with contemporary elegance and efficiency. Located on Al Sultan Qaboos Street, City Seasons Hotel Muscat is situated in the heart of the City's Diplomatic area and commercial business district and is a growing landmark of the region's corporate achievement. City Seasons Muscat Hotel is situated 15 minutes drive away from Muscat International Airport, and is in the heart of the city ' s thriving business district. As well as being set in amongst the Diplomatic area of Muscat, the hotel has a number of shopping and leisure facilities. City Seasons Muscat offers three diverse restaurants that ensure local diners as well as in-house guests have a choice of options for lunch and dinner.
Read more
Property amenities
Free High Speed Internet (WiFi)
Pool
Restaurant
Fitness Center with Gym / Workout Room
Room service
Free parking
Banquet Room
Breakfast Available
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Outdoor pool
Public Wifi
Wheelchair access
Show more
Room features
Air conditioning
Minibar
Family Rooms
Non-smoking rooms
Smoking rooms available
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Modern
Hotel links
Visit hotel website
687Reviews
2Q+A
100Room tips
Traveler rating
  • 206
  • 317
  • 124
  • 29
  • 11
Time of year
Traveler type
Language
  • More languages
Selected filters
  • Filter
  • English
Popular mentions
We had a stopover for 12 hours and were assigned to this hotel. The concierge was very attentive and polite. The size of the rooms is very generous. We would stay here again and certainly would recommend it.
Read more
Review collected in partnership with this hotel
Response from GMCSHM, General Manager at City Seasons Hotel Muscat
Responded 6 days ago
Dear GlobeTrotting772717, We appreciate your generous comments regarding your stay with us. We are happy to hear that our associates went the extra mile and made you feel comfortable and delivered quality service. Thank you for sharing with us your comments about your experience. I am delighted to read your feedback, and am very pleased that everything met your expectations. We always strive to offer the highest level of service and accommodation. Once again thank you very much for your patronage and your recommendation review and we are looking forward to welcoming you back to our hotel for future visits to Muscat, please do not hesitate to contact me directly for any assistance. Sincerely, Dylan Aniff General Manager
Read more
Having stayed in two alternate "brand" hotels in Muscat we found City Seasons to be the best located for shopping,restaurants,the harbour/old city.Rental Car location on site.Good restaurant plus rooftop pool with magnificent views. Every 4/5 Star amenity at a huge discount to
Read more
Response from GMCSHM, General Manager at City Seasons Hotel Muscat
Responded 2 weeks ago
Dear Peterwhitaker, Thank you for sharing with us your comments about your experience. I am delighted to read your feedback, am very pleased that everything met your expectations. We pride ourselves on delivering a memorable hotel experience during your travels. Our great location is ideal for many travelers, in the heart of the city. Also being close by to the new international airport and many tourist spots alike. We are happy to hear that our associates went the extra mile and made you feel comfortable and delivered quality service. Once again thank you very much for your patronage and your excellent review and we are looking forward to welcoming you back to our hotel for future visits to Muscat, please do not hesitate to contact me directly for any assistance. Sincerely, Dylan Aniff General Manager
Read more
Good Hotel near many shopping Malls . Checkin and checkout was very fast . Rooms very quiet and clean. Room's light not enough strong. Very nice swiming pool at top of the roof. This hotel is around 10 minutes driving from beach.
Read more
Review collected in partnership with this hotel
Response from GMCSHM, General Manager at City Seasons Hotel Muscat
Responded 3 weeks ago
Dear Sightseer55980092681, Thank you for sharing with us your comments about your experience. I am delighted to read your feedback and very pleased that everything met your expectations. Our great location is ideal for many travelers, in the heart of the city and also being close to the new airport and in the vicinity of many tourist spots. I regret to hear about the inconvenience you experienced due to the room not being sufficiently well lit. I will make sure to share your comments with the concerned team members. Once again thank you very much and we will look forward to welcoming you back to City Seasons Hotel for future visits to Muscat, please do not hesitate to contact me directly for any assistance. Sincerely, Dylan Aniff General Manager
Read more
I have attended two training courses hosted at the City Seasons. The quality of service and food that they provide is excellent. It is a lovely place to stay and the staff are courteous and very helfpul
Read more
Review collected in partnership with this hotel
Response from GMCSHM, General Manager at City Seasons Hotel Muscat
Responded 3 weeks ago
Dear Curiosity50244397252, Thank you for taking the time out and sharing your comments with us. I am thrilled to read your feedback. Our great location is ideal for many travelers as it is in the heart of the city and easily accessible to the commercial hubs. We appreciate your feedback and hope to host you again on your next training at City Seasons Hotels. We pride ourselves in delivering a memorable hotel experience for all our guests. I will personally make sure to share the review with our team and thank them on your behalf. Once again thank you very much for your patronage and your excellent review. We are looking forward to welcoming you back to our hotel for future meeting requirements. Please do not hesitate to contact me directly for any assistance. Sincerely, Dylan Aniff General Manager
Read more
Dear City Seasons, Service was nice, but maybe managers should smile more. Ruben was very friendly and deserves an applause. Broccoli gratin with cauliflower was watery, cheesecake tasted like beef. But food was not bad it just needs a bit of work such as the white pasta being
Read more
Response from GMCSHM, General Manager at City Seasons Hotel Muscat
Responded 4 weeks ago
Dear ArcaneNova18, Thank you for sharing with us your comments about your experience. I am delighted to read your feedback and thank you too for the other points raised as we are looking at them to closely improve our service. I will personally share your comments with our team and thank Mr. Robin on your behalf for providing you impeccable service and follow up your feedback with the appropriate hotel team to ensure we fine tune our operations moving forward. We are highly disappointed to hear of your dissatisfaction you faced with regards to the internet and the interiors of the hotel. I would like to further assure you that the refurbishment plan for providing the hotel with a modern outlook and upgrading the internet services are naming a few project we are currently striving to enhance. While our hotel remains a preferred choice of many families and business travelers alike, the extensive enhancement will allow us to provide the very best hotel experience to our valued clients. Upholding our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to better your experience with us whenever your travels bring you back to City Seasons Hotel. Please contact me directly and hope you will give us another opportunity to demonstrate the service we practice everyday. Sincerely, Dylan Aniff General Manager
Read more
Previous
PRICE RANGE
$18 - $136 (Based on Average Rates for a Standard Room)
LOCATION
OmanMuscat GovernorateMuscat
NUMBER OF ROOMS
269
Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing