Urban Valley Resort & Spa

Urban Valley Resort & Spa

Triq Wied Ghollieqa Kappara, San Gwann, Island of Malta SGN 4437 Malta
Traveler (838)
Room & Suite (173)
Pool & Beach (97)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

View prices for your travel dates

Contact accommodation for availability.
There are similar hotels available.
View all

About

4.5
#1 of 1 resort in San Gwann
Location
4.0
Cleanliness
4.4
Service
4.5
Value
4.4
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Urban Valley Resort and Spa with its new design of modern urban luxury, radiates a welcoming look and feel atmosphere. Urban Valley Resort and Spa is housed in seven separate buildings, set in a prime location overlooking the natural reserve of Ghollieqa Valley in Kappara, right in the centre of the island making local attractions easily accessible.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Archery
Tennis court
Babysitting
Parking
Wifi
Pool / beach towels
Outdoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Outdoor dining area
Snack bar
Special diet menus
Poolside bar
Children's playground
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Steam room
24-hour security
Baggage storage
Outdoor furniture
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Flatscreen TV
Bath / shower
Private balcony
Room service
Safe
Wardrobe / closet
Laptop safe
Private bathrooms
Tile / marble floor
Kitchenette
Oven
Refrigerator
Electric kettle
Complimentary toiletries
Hair dryer
Room types
City view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL STYLE
Residential Neighborhood
Languages Spoken
English, French, Filipino, Italian and 4 more

Location

Triq Wied Ghollieqa Kappara, San Gwann, Island of Malta SGN 4437 Malta
4.5
4.5 of 5 bubbles835 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
Powered by AI

The Urban Valley Resort & Spa garners compliments for its spotless rooms and serene atmosphere, with many guests praising the tasteful design and relaxing vibe. Cleanliness throughout the resort is consistently highlighted, yet some travelers have encountered issues with room size and occasional power outages. While the resort's remote setting is a draw for those seeking tranquility, others find the location too secluded from urban conveniences. The amenities are generally appreciated, though the pool's overcrowding and the shuttle service have room for improvement. Opinions on value are divided, with some guests finding services reasonably priced, whereas others consider the costs high relative to room quality. The staff's friendliness and diligence are well-regarded, despite a few criticisms directed at management.
Location
Remote
Atmosphere
Tranquil
Rooms
Spacious
Value
Expensive
Cleanliness
Spotless
Service
Friendly
Amenities
Underwhelming

Was this helpful?
Tripadvisor is not responsible for this summary or any opinions in it. Please read full traveler reviews for more details and information.
835Reviews46Q+A88Room tips
Traveler rating
  • 550
  • 179
  • 66
  • 26
  • 14
Time of year
Traveler type
Language
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Detailed Reviews
The Small Traveller wrote a review Jan 2020
Worldwide98 contributions54 helpful votes
+1
4.0 of 5 bubbles
Location very quite. Room was perfect. Soft pillows and mattress. Warm and quiet area of room with balcony. Huge bathroom with bathtube and shower also. Bathrobes were soft. Towels okay, they could have a fresh aroma. Huge wardrobe, 2 armchairs and coffee table. Big dressing table and mirrors. Led TV with many channel options.
Check in was fast and easy, the receptionist Rosella was awesome and informative!! Room was ready earlier than 15:00.
At the bar we met barman Georgie - George from Serbia that was so kind and friendly to us. Even he made my husband's favorite coffee.
Food was tasty at bar. Breakfast was very good, many many options for English breakfast etc and cappuccino tasted nice.
Manager on breakfast hosting, really familiar with customers and smily every day!!!
Pet friendly, smoking area available out of lobby, very big pools.

Room Service very slow and late to get the order.
The reception gave the order to them, but after 40 minutes they called us from room service, to ask what we need to order. And then it took an other 25 minutes to receive a cappuccino and a water.
We arrived on Sunday and we wanted to go for Sunday buffet but they refused us because it was already fully booked, so we only had choice for sandwiches and pasta.
In the room, we didn't have slippers (I asked on the Facebook page if they do provide slippers and they replied that yes, but finally we did not have). No vanity set is provided also. The light on balcony was not working, they promised to fix it next day, but still nothing.
On Sunday, we tried to rest and sleep around afternoon 16:00, but unfortunately the maid was cleaning the nearest room and it was everything really noisy, Even her mobile was ringing on Messenger and we could hear her so loudly. Because of my experience with Housekeeping, maid should have the volume of mobile lower, even not using during cleaning service.
Also on the service of Monday morning, the maid didn't put hand towels, extra toilet paper and nothing like shampoo or shower gel. The reception sent someone to bring us in the night who was very friendly and helpful.
My husband tried to arrange something for my birthday, and they said that they would bring for him something in the room, that he didn't find. After calling at the reception, they said that they sent already something to us, but maybe they confused the room. The surprise from my husband was destroyed, but finally they have sent drinks and piece of cake later complimentary.
The coffee service at breakfast very slow that we finished eating, waiting for a cup of coffee.
Read more
Date of stay: January 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sarah Marie G, Sales & Events Manager at Urban Valley Resort & Spa
Responded Jan 9, 2020
Dear travellersmall, Thank you for your review. It is a great satisfaction to note you have found our team members Roselle and George to be helpful and kind. We have noted your feedback and will certainly look into this with the respective department. We look forward to welcoming you again in the near future. Yours Hospitably, Sarah Marie Grech Sales & Events Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Daniel Ghent wrote a review Feb 2020
2 contributions1 helpful vote
5.0 of 5 bubbles
It was my first visit at Malta and I must be honest, Urban Valley Resort & Spa**** exceeded far my expectations and ranks for me among the best hotels, for not saying “the best hotel in its category" I visited till today. In their “Welcome letter” they hope you have an “enjoyable and memorable stay”, it is an understatement. From my arrival till my leaving (one week later) I enjoyed every minute of my stay. The excellent breakfast ( cold and warm buffet) is the perfect start of the day ( or maybe the hot swim at the spa, followed by the breakfast ?). Being welcomed by a super friendly and motivated staff, under the approve of the “all-seeing eye” of Mister Zvonko a great “day at Malta” can start. Even the breakfast can be crowdy sometimes, the buffet is perfectly filled up and the tables are cleaned and available for new guests in no time. Coffee and tea are served at the table what is giving the staff the opportunity of a personal approach of the guest. The staff is doing everything possible to turn every minute of your holiday in to a unforgettable experience. A free bus service is organised by the Hotel Urban Valley Resort & Spa**** but when you get familiar with the location of the hotel, a bus stop is just round the corner and the centrum of San Gwann is (with a super high bus frequency to Valetta) in walking distance. When you stay for a week like I did, a “Tallinja Card” ( 21 € ) is highly recommended as it gives unlimited access to the public bus transport of Malta.
Read more
Date of stay: February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jovita Gendvile, Guest Services / Front Office at Urban Valley Resort & Spa
Responded Mar 7, 2020
Dear DanielGent1, Thank you such a detailed, super positive and glowing review. Our team is indeed our greatest asset and everyone goes out of the way to make to ensure best possible experience for our guests. Thank you for mentioning Zvonko and Adrian (Mr Delia), they are the stars of our team. We look forward to welcome you back in the near future and we will try to make the new experience even better one. Yours Hospitably, Jovita Gendvile Duty Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveler reviews.
El A wrote a review Jun 2020
8 contributions4 helpful votes
5.0 of 5 bubbles
We stumbled on a very good deal for one night b&b and we decided to have a go at this lovely resort. What a treat this was.

We arrived on Sunday and the pool area was rather busy with day by the pool as expected. At 6 pm everything went quite with an ambient chill-out music in the background and super choice of cocktails that are so worth the price.

After a couple of drink we went to get some food at the tri bistro, right by the pools edge, and what a surprise this was. Literally, finger licking good! Would recommend to any foodie out there to try! The flat bread starts that it’s not the normal pizza and my my, they couldn’t be more right! I must also mention how friendly And helpful the staff here is.

Post-covid, breakfast is a la carte. Menu had a vast selection and we went for the breakfast bun and it came with some crispy potato hash browns. The bun was also branded with the resorts initial. Little attention to detail that makes it so worth waking up for.

Rooms and common areas are very clean and make you feel comfortable as if you are home. Contemporary well decorated and Big rooms with big bathrooms, will defiantly not make you feel like you are trapped in a small city apartment.

Thank you for a wonderful stay, it has been a pleasure and will most certainly visit again.
Read more
Date of stay: June 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sarah Marie Grech, Marketing at Urban Valley Resort & Spa
Responded Jul 31, 2020
Dear El A, Thank you for a wonderful review. We are glad you had a fantastic stay with us and look forward to welcoming you again in the near future. Yours Hospitably, Sarah Marie Grech Sales & Events Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Chatterbox wrote a review Nov 2021
Bristol, United Kingdom286 contributions122 helpful votes
+1
3.0 of 5 bubbles
We booked here based on it offering Half Board and Apartment style rooms.
Firstly this hotel is in a quiet location surrounding residential streets the local harbour Gzira is a 10 minute walk and Silema 20 minutes away where you can get the ferry to Valletta.

Our overall stay has been disappointing, these are the reasons why;

Spa;
We had 3 treatments, 2 massages and a manicure. These were great and cheap based on hotel prices.
The spa itself is nice, but the jacuzzi is not hot, it's the same temperature as the pool.

Reception;
No one seems to know what they are doing. We asked to book tennis and Archary and they didn't know how to book it.

Room;
When we entered the overall cleanliness of the room was poor, sides had marks on, fridge / drains stunk and the bathroom was mouldy and damp. We kept the door open all the time we were inside.
There were ants on the floor and the floor itself was disgusting (see photos).
The shower dripped for the first 3 days until maintance came to fix it.
We had to go to Lidl to buy our own cleaning products and didn't allow house keeping to clean the room as we had seen the disgusting cloths they were using.

Food;
We booked on half board on the basis it was a la carte menu, when we got there it was a buffet style (costing €25, if not half board) the variety didn't change, same salad, pasta and meat / veg of different variety. There were no Desserts and only salad as a vegatarian option, we spoke to reception on day 3 and the chef agreed to make something each day for me. There was no personalisation with the waitors they didn't interact with you apart from asking if you want a drink. Each night we were done within 30 minutes and didn't find the experience very nice as we felt rushed.

Outdoor Pool;
They looked nice however we didn't use them as they consistently had leaves/ dirt in them. We only seen 2 people use them in the whole week. There wasn't anyone cleaning the pools.

Overall we wouldn't recommend staying here, it's far from luxury.
Read more
Date of stay: November 2021Trip type: Traveled as a couple
Room Tip: Parking is free and secure
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sarah Marie Grech, Sales at Urban Valley Resort & Spa
Responded Dec 10, 2021
Dear guest, Thank you for joining us during your recent travels. Since we genuinely love to please our valued guests, we appreciate you highlighting areas for improvement. Our team is taking a close look at your feedback to ensure that we are making the positive changes needed. We would love to learn more about your experience so we can continue to improve on the aspects that matter most to our guests. We hope that you will consider coming to see us again in the future to witness our various improvements. Many thanks, Gloria Alamango FO Executive Urban Valley Resort
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Debbie J wrote a review Sep 2021
Hertford, United Kingdom8 contributions10 helpful votes
3.0 of 5 bubbles
The worst part of our stay was our arrival late on Saturday night. We'd upgraded to a Valley View Executive Room only to be told that we had been allocated a ground floor room next to the pool. The receptionist told us that there were no other rooms available even though it was clear on our holiday voucher that we had booked an upgrade. I stood my ground and eventually the receptionist 'found' us another room on the 2nd floor overlooking the valley. Not a good start. Breakfasts were good, although guests can't help themselves and have to be served which meant waiting at times. The evening menu didn't change at all and there is nothing much to do at the hotel in the evenings - taxis are needed to get to other restaurants and bars in St Julian's. There were one of two private functions in the evening and guests were required t o stay away from the poolside, but one evening the music played until 10am which must have been awful for the guests with rooms close to the pool. The hotel also allows people to buy day passes to the pool area although we always found a lounger. The room was clean and roomy with a huge bathroom - I found the bed/mattress really uncomfortable but used one of the spare duvets as a mattress topper which helped. We made good use of the hotel's courtesy shuttle to Valetta which helped on taxi fares. All in all it was OK, but not somewhere we would want to return to,
Read more
Date of stay: September 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dellymc wrote a review Mar 2020
Gateshead, United Kingdom59 contributions6 helpful votes
+1
5.0 of 5 bubbles
Booked via hotels.com and for even the price we paid tripled the whole stay would still be outstanding! From the warm welcome and throughout our 3 nights stay. We had 2x corner suite rooms which were spacious and immaculate (balcony’s did look out into residential area but we did not use so not a problem for us)
Breakfast buffet was loaded with choice and staff were friendly.
Bar prices were very reasonable and linger decor was modern - only negative would be it’s too bright in here on an evening so would benefit from softer lighting for a more relaxed ambience.
Lovely and clean outside areas - we were lucky with weather but still too cold for a dip in either outdoor pools but we did make use of indoor pool and spa facilities all 5 of us enjoying very priced treatments.
Walking distance to Sliema - recommend catching ferry at least one way to Valletta what a view! Took advantage of both complimentary and paid shuttle services to Sliema & Valletta from hotel. Bus stop to Valletta just down from roundabout (not the 1st one you come too which we mistakenly got on at) will take you into beautiful Valletta every 1/2hr for 1.5euro!
Overall we really enjoyed our time in both the hotel and sightseeing and nightlife in Valletta.
Read more
Date of stay: March 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jovita Gendvile, Guest Services / Front Office at Urban Valley Resort & Spa
Responded Mar 7, 2020
Dear DellyMcDo, Thank you for a glowing review. It is a great satisfaction to know that you had an outstanding stay with us and enjoyed every bit of the resort. We look forward to welcoming you again in the near future. Yours Hospitably, Jovita Gendvile Duty Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
RioTheHungryCat wrote a review Aug 2020
Rabat, Malta30 contributions8 helpful votes
3.0 of 5 bubbles
If you want to spend a day by the pool with loud children all around and people (hamalli) who play their own music loudly on bluetooth speakers although there is music playing from the hotel's own speakers ... you're absolutely right in this place.

If you're looking for a relaxing day by the pool, better choose hotels that don't offer anything below €50/person/day. Such packages will include more services such as towels, drinks and food - and a peaceful environment.
Read more
Date of stay: August 2020Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sarah Marie Grech, Marketing at Urban Valley Resort & Spa
Responded Aug 3, 2020
Dear riothehungrycat, Thank you for taking the time to review our resort. We are very disappointed to read that what was expected to be a relaxing day for you turned out to be otherwise. It is unfortunate that you encountered such an experience during your time with us, which we would like to extend our apologies for. We have noted your feedback and will certainly look into this with the respective departments. One of the actions which was immediately taken onboard was the division of the outdoor pools, one for family use and a separate pool for adults only. We trust that this measure will provide a further serene environment due to the classification of these two areas. It would be my pleasure to assist you further on this regard and offer an amicable resolution to the above. Please do not hesitate to contact me personally on events@urbanvalleyresort.com Yours Hospitably, Sarah Marie Grech Sales & Events Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Susan W wrote a review Jul 2022
1 contribution2 helpful votes
3.0 of 5 bubbles
We stayed at this hotel last week. The hotel and pool is very nice, modern and clean. Staff friendly in restaurant and pool area. The reception staff that were on duty while we were there, could do with more customer care training. Checking in and out process was slow. Also when we had any queries the wait at reception was very long.
On arrival our room was not ready even though it was past check in time. We were told it would be 5 minutes that turned in to about 1/2 hour , we were just left standing around with our cases. We booked two single beds and sofa bed. The bedroom was made up as a double. Had to contact reception for beds to be changed, which took a while to complete. Information said complimentary water provided, two small bottles for party of three people. Eventually after we got all this sorted we asked at reception where a local shop was for getting the basics we required, plus water for the room. We were given directions on our mobile phone which we followed, ended up on a nature reserve and then a motorway, no shop so returned back to our room.
Would not recommend staying here, unless you hire a car as the walk to nearest supermarket is not easy, especially for the elderly or with children. There is no supermarket on site. Shuttle bus was only very limited service and we had a long wait, the only time we used it.
Breakfast was terrible, but had to try and eat something as nowhere else nearby to purchase food. Beans were cold, bacon very fatty and under cooked, sausages tasted strange, fried eggs the whites were under cooked. Yogurts were in big bowls uncovered. The pots of coffee were often lukewarm and did not taste nice, no choice of coffees. Took my own coffee down and used the jug of hot water to make coffee. Often I would have just toast and the butter substitute spread as never any butter available. Would not recommend or return to this hotel.
Read more
Date of stay: June 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Steve M wrote a review Jul 2021
Chippenham, United Kingdom23 contributions25 helpful votes
4.0 of 5 bubbles
There are a lot of good things about this hotel, but a few items that need attention.
The hotel itself is set in a residential area overlooking a nature reserve, it is 10 - 15 minutes by car to the busier areas of St Julien, Sliema and Valetta. Taxis are readily available and there is a comprehensive bus schedule.
Hotel infrastructure is good, nice clean and bright bedrooms, good pool areas and poolside bar with plenty of appropriate furniture. . Rooms cleaned daily and generally to a high standard.
The Restaurant is bright and airy with some outside seating and comfortable furniture.
Breakfast runs on a "waited" buffet style with waiters filling your plate as you require whilst walking along the buffet presentation. The breakfast food was adequate, pastries very nice, good selection of fresh fruit and yogurts but the cooked was not to the same standard.
For dinner the food was generally pretty good with some interesting local items on the menu. I particularly liked the rabbit ravioli and the salmon. The service, however was wildly inconsistent and lacking in professionalism. Dirty main course dishes were sometimes left on the table when dessert was served, one wait of 1 hour 30 mins for our meal, staff appeared willing but untrained. When moving around a restaurant it should be fundamental that staff check tables are cleared of debris, that they look at their customers to see if anyone needs something and that the service goes beyond simply delivering a plate to a table.
Read more
Date of stay: July 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jovita Gendvile, Guest Services / Front Office at Urban Valley Resort & Spa
Responded Jul 28, 2021
Dear Steve M, Thank you for taking the time to review our resort. We are glad to note that you have found the rooms and cleaning to be of a high standard. We have noted your feedback and will certainly look into this with the respective department to identify ways of improvement. We look forward to welcoming you again in the near future. Yours Hospitably, Sarah Marie Grech Sales & Events Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
felicity1977 wrote a review Sep 2021
Tring, United Kingdom57 contributions48 helpful votes
3.0 of 5 bubbles
Clearly guests are not the hotels priority!
We stayed here for a week, booked through Jet2 Holidays and would not return. The location is OK. Its a 20 minute walk to the local town which has more than enough restaurants and bars.
We stayed in a Penthouse apartment, which had its own very large terrace, over looking the pool. The suite was very "style over substance". It looks lovely, but practically for 2 adults for 7 days it was very unpractical. No bedside storage. Hairdryer provided didn't have the right plug! We were given 6 hangers, so requested more, which took 4 phone calls and several housekeeping visits 🤦🏼‍♀️. The TV in the lounge was Tiny and many of the channels had no signal. There was a fridge in lounge area which was good.
The bathroom was useless!!! It looked nice, but water pressure in the shower was useless, despite that the bathroom flooded continuously. Clearly the hotel knew this was a problem as there was a flimsy stool next to the bath to put towels on so they didn't get drenched. The issue was despite poor water pressure, the useless over bath shower couldn't contain the water and there was no curtain or screen so water just flooded over the tiled surround of the bath. Clearly there had been many bear slips as the towel rack was hanging off the wall. On the 3rd morning we were woken at 7am by maintenance team drilling directly above us. They were removing the hotel sign - but didn't think to drop us a note to warn us. Just as we thought noise couldn't get worse the sign crashed in to side of our room wall and took a huge chunk out of the fascia! When I spoke to the manager he couldn't care less that we had been inconvenienced. Just shrugged and told us duty manager would call. Maintenance team came to our room later on to look at damaged wall and locked us out of our room on our terrace. Utterly useless!
Our room was very basically cleaned daily, clearly COVID was not a priority for them. Our terrace wasn't cleaned once during our stay. Our feet were literally black every evening!
Really, couldn't have been less stress free. Clearly management have forgotten the importance of their guests!
Read more
Date of stay: September 2021Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sarah Marie Grech, Sales at Urban Valley Resort & Spa
Responded Dec 10, 2021
Dear Ms. Felicity, Thank you for joining us during your recent travels. Since we genuinely love to please our valued guests, we appreciate you highlighting areas for improvement. Our team is taking a close look at your feedback to ensure that we are making the positive changes needed. We would love to learn more about your experience so we can continue to improve on the aspects that matter most to our guests. We hope that you will consider coming to see us again in the future to witness our various improvements. Many thanks, Gloria Alamango FO Executive Urban Valley Resort
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Seaside621573 asked a question Oct 2023
Winsford, United Kingdom14 contributions3 helpful votes
Does the shuttle bus at Urban Valley & Spa run in November?
Answer from chazdimoll
cheshire196 contributions13 helpful votes
I didn’t use it, however I believe it’s all year round. You do have to book though, at least one day before
Answer from Kevin M
1 contribution
No unfortunately they are not heated
Crazynana1959 asked a question Jul 2022
Whitstable, United Kingdom3 contributions1 helpful vote
Is this hotel wheelchair friendly
Answer from Carrie
England, United Kingdom1 contribution
I would say so. Our room was accessible by a lift and the bathroom was huge with all disabled facilities 😊
Jo_ wrote a tip Jun 7
Inverurie, United Kingdom103 contributions70 helpful votes
5.0 of 5 bubbles
"Use Bolt to get around as it’s so cheap and they always arrive within 5 minutes."
Read full review
Andrew H wrote a tip May 2024
Doncaster, United Kingdom9 contributions33 helpful votes
5.0 of 5 bubbles
"get the bolt app for rapid taxis....very reasonable and uber fast"
Read full review
LornaC wrote a tip May 2024
England41 contributions93 helpful votes
2.0 of 5 bubbles
"Bring plenty currency/card u will need it. No shops in or around hotel. if u forget/runout ur stuffed. Download Uber to get around."
Read full review
Sathya P wrote a tip Apr 2024
1 contribution1 helpful vote
5.0 of 5 bubbles
"Utilise the complimentary shuttles - it will save you a decent chunk of money and gives you access to lots of parts of the country."
Read full review
Suresh C wrote a tip Mar 2024
Charlotte, North Carolina964 contributions186 helpful votes
4.0 of 5 bubbles
"Restaurant onsite also provides take away, so definitely comfortable"
Read full review
Not the right property for you?
There are more places to choose from in the San Gwann area.
PRICE RANGE
$128 - $206 (Based on Average Rates for a Standard Room)
LOCATION
MaltaIsland of MaltaSan Gwann
NUMBER OF ROOMS
121
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

URBAN VALLEY RESORT & SPA $141 ($̶2̶4̶1̶) - Tripadvisor

Frequently Asked Questions about Urban Valley Resort & Spa
Which popular attractions are close to Urban Valley Resort & Spa?
Nearby attractions include Msida Parish Church (0.7 miles), Cork's Bar Balluta Bay (0.7 miles), and Archery in Malta (0.08 miles).
What are some of the property amenities at Urban Valley Resort & Spa?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Urban Valley Resort & Spa?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Urban Valley Resort & Spa?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Urban Valley Resort & Spa?
Yes, free parking is available to guests.
What are some restaurants close to Urban Valley Resort & Spa?
Conveniently located restaurants include Prosciutteria, Mamma Mariella - Piccola Osteria Romana , and Amami Food Bar.
Are there opportunities to exercise at Urban Valley Resort & Spa?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Urban Valley Resort & Spa have airport transportation?
Yes, Urban Valley Resort & Spa offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Urban Valley Resort & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Urban Valley Resort & Spa?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Urban Valley Resort & Spa offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Things to DoRestaurantsFlightsVacation RentalsTravel StoriesCruisesRental Cars