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Macdonald Craxton Wood Hotel & Spa

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Macdonald Craxton Wood Hotel & Spa
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1,709 Reviews from our TripAdvisor Community

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Showing 1,706: English reviews
Wetherby
Reviewed 2 days ago NEW

A superb overnight stay, We received a very friendly welcome from the Reception Staff which was echoed by all the staff we encountered. A relaxing afternoon by the pool was followed by an excellent meal - one of the best we have had this year. To cap it all, we were given a marvellous upgrade to Room 201 in the...

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Helpful?
Thank Alistair C
Shropshire
Reviewed 1 week ago via mobile

During my working life I have spent hundreds of nights in hotels in the uk and have been lucky enough to stay in a lot of high class hotels worldwide. Never have I been so impressed by the friendliness and helpfulness of staff as I was during my brief stay at Craxton Hall. Nothing seemed to be too much trouble...

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Thank RonwShropshire
Mark K, General Manager at Macdonald Craxton Wood Hotel & Spa, responded to this review

Dear RonwShropshire Thank you for taking the time to leave such a fantastic 5 star review after your recent stay. We value greatly such encouraging and complimentary comments, which allow us to focus on the important issues of service and personal attention. I am pleased we were able to help create a memorable stay I look forward to welcoming you...

Buckinghamshire
Reviewed 1 week ago

We chose this hotel for our 4 night stay as it was in a lovely rural setting, but still close enough for us to travel into Liverpool to explore the city. Check in at Reception was very easy and we got a very warm and friendly greeting, which is always a good start. Our room was on the first floor...

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Thank Telthearna
Mark K, General Manager at Macdonald Craxton Wood Hotel & Spa, responded to this review

Dear Telthearna Thank you for taking the time to leave such a fabulous 5 star review of your recent stay at Macdonald Craxton Wood. I am pleased to read you had such a fantastic stay and enjoyed all the facilities and services of the hotel. We value greatly such encouraging and complimentary comments, which allow us to focus on the...

Reviewed 1 week ago via mobile

Lovely hotel in a nice setting 😃 The staff were very welcoming and very friendly! We used the spa facilities,sauna,steam room and pool all lovely and clean and quite quiet which was nice! We had the package which included evening meal and a ten pounds drinks voucher, the meal was lovely you could choose 2 courses from a smaller menu...

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Thank Premadonna12
Mark K, General Manager at Macdonald Craxton Wood Hotel & Spa, responded to this review

Dear Premadonna12 Thank you for taking the time to leave a review after your recent stay at Macdonald Craxton Wood . I'm pleased you enjoyed your stay with us and your positive feedback in relation to the food quality, team and facilities are much appreciated. I look forward to welcoming you back for another Romantic getaway. Kind regards Mark King

wirral
Reviewed 1 week ago

I was lucky to spend a relaxing day with friends at the spar. Afternoon tea delicious followed by a massage and facial, a really great price made it all the better, will definitely be going a gain, highly recommended.

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Thank susanandderek
Mark K, General Manager at Macdonald Craxton Wood Hotel & Spa, responded to this review

Dear susanandderek Thank you for giving such wonderful feed back after enjoying a luxurious Spa day at Macdonald Craxton Wood. Your comments about the treatments received and the delicious afternoon tea are greatly appreciated. Thank you again. Kind regards Mark King

Reviewed 1 week ago via mobile

Very friendly staff throughout the hotel, and made to feel very welcome on arrival. Room was a good size, and had a nice view of the woods and stream outside. Didn't use the dining facilities, but the food looked amazing. Thoroughly recommend having the cosmopolitan cocktails 😜 Cocktail maker was also very friendly and had good banter!! Didn't have breakfast...

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Thank Matthew B
Mark K, General Manager at Macdonald Craxton Wood Hotel & Spa, responded to this review

Dear Matthew B Thank you for taking the time to give a review of your recent stay. It is great to hear you enjoyed your cocktails whilst relaxing in the bar..and the banter with our friendly barman ! The price for the traditional Macdonald breakfast, for guest who are staying on a non inclusive rate, is reflective of all the...

Reviewed 2 weeks ago via mobile

Overall the hotel, gym and pool were satisfactory for the price paid. The gym and pool are not of lawsuits club quality but for the price I paid I would not expect them to be and found them useful for passing time on a business trip. I was happy about most parts of the stay but the food and drink...

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Thank Huffton
Mark K, General Manager at Macdonald Craxton Wood Hotel & Spa, responded to this review

Dear Huffton Thank you for taking the time to leave your feedback after staying with us. I am sorry you felt the lager price was over inflatated. St Mungo is a specialist lager and we offer a competative price which is displayed in our drinks menu. It is great to read that the confusion with your food ordered was swiftly...

Reviewed 2 weeks ago

I stayed at this hotel (for the second time) alone on business. Overall, this was a very pleasant stay. Although my visit was very short (arrived late and left early), the staff were efficient, friendly, and very professional. My room was large, clean, and felt (relatively) modern and breakfast was very speedily delivered. The gym is spacious and well equipped...

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Thank Paul C
Mark K, General Manager at Macdonald Craxton Wood Hotel & Spa, responded to this review

Dear Paul C Thank you for taking the time to give a review of recent stay. It is great to read you were able to take advantage of the gym facilities during your brief stay with us. As you quite rightly state, we are conveniently situated near to the M53, M56 and adjoining M6. Close to Liverpool, Chester and North...

Belper, Derbyshire
Reviewed 3 weeks ago via mobile

Myself and two friends stayed here recently on a "fabulous Friday" spa break. We arrived at noon on the Friday and the receptionist informed us our room was ready despite it being three hours before official check in time. She advised us to get our luggage deposited and get on over to the spa to get the most from our...

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Thank Donna B
Mark K, General Manager at Macdonald Craxton Wood Hotel & Spa, responded to this review

Dear Donna B Thank you for giving such a fantastic and detailed review of your stay at Macdonald Craxton Wood. It is great to read you enjoyed all aspects of your stay. Arriving early at the hotel is never a problem. If we have a room ready for you we will always get you checked in so you can enjoy...

Whitchurch, United Kingdom
Reviewed 3 weeks ago

Have stayed at lots of this groups Hotels . This Hotel is a little Gem . Quite different to the normal . Meet but two friendly helpful recipitions that gave us the warmest welcome ever . Didn't bring children on this time but looks like they welcome kids . We eat in the restraunt and both had Steak and was...

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Thank Stuart M
Mark K, General Manager at Macdonald Craxton Wood Hotel & Spa, responded to this review

Dear Stuart, Thank you for your great feedback, I am sure the team on reception will have read your comments and I will thank them myself for there warm welcome. I am lucky to have a great team. We are ideal for a break from the kids and some retail therapy at Cheshire Oaks or just recharge your batteries by...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Nestling in 27 acres of Cheshire woodland, you wouldn't believe how close Macdonald Craxton Wood Hotel & Spa is to the M53, connecting to the M56 and onto Manchester and the rest of the UK. A beautiful secluded hotel and picture perfect wedding venue combined with outstanding comfort and accessibility. Macdonald Craxton Wood Hotel & Spa blends the best of British tradition with comfort and style to ensure your stay is special. And we're ideally located just a short distance from the attractions of the North West, with the historic city of Chester only ten minutes away. Enjoy cocktails on the terrace before experiencing gourmet dining in the Craxton Wood Grill. Indulge at our Vital Health & Wellbeing Club and Spa - we've just undergone a sensational £1.4million transformation and there's no better place to put your feet up and let our therapists ease away your stresses. ... more   less 

Additional Information about Macdonald Craxton Wood Hotel & Spa

Address: Parkgate Road, Ledsham CH66 9PB, England
Location: United Kingdom > England > Cheshire > Ledsham
Price Range: $92 - $178 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Macdonald Craxton Wood Hotel & Spa 4*
Number of rooms: 72
Reservation Options:
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Also Known As:
Macdonald Craxton Wood Chester
Hotel Macdonald Craxton Wood
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Questions & Answers

Here's what travelers have asked, with answers from Macdonald Craxton Wood Hotel & Spa staff and other travelers.
5 questions
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Leeds, United Kingdom
5 months ago
Flintshire, United Kingdom
over a year ago

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Questions? Get answers from Macdonald Craxton Wood Hotel & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“No tips - both rooms I've had have been broadly similar.”
 of 5 bubbles paulcW3383YW, 2 weeks ago | Read review
“Tell them what you would like and leave it to them”
 of 5 bubbles Ambrosinia, 5 weeks ago | Read review
“our room was above reception with views over the front garden - pleasant”
 of 5 bubbles FfionaW, Nov 1, 2016 | Read review
“For someone who truly needs a wetroom 115 only one in the hotel so”
 of 5 bubbles 469belindak, Oct 27, 2016 | Read review
“Room 234 is quiet with views across the meadow”
 of 5 bubbles PhilnSal, Oct 21, 2016 | Read review
5 of 5
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