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Brook Mollington Banastre Hotel & Spa

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Brook Mollington Banastre Hotel & Spa
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1,347 Reviews from our TripAdvisor Community

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Showing 1,340: English reviews
Buxton, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed today NEW

From the moment we stepped into this hotel, we were made to feel very welcome. Staff very accommodating and helpful without "being in your face". The breakfast and evening meal were excellent. Special about Mark, who was particularly helpful. The swimming pool, spa, sauna and steam were very clean. Even had my nails done in the spa itself and hubby... More 

Helpful?
Thank Rachel M
2 reviews
5 of 5 stars Reviewed yesterday NEW

second visit here, good service, nice breakfast, great place to get a rest after days work. Very close to main transport links/roads etc. nice relaxing drink in the evening. Has other facilities (pool/spa) which we did not use this time but which looked inviting.

Helpful?
Thank Dave H
england
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW via mobile

The hotel was undergoing a renovation, we ate breatfast in one of the large makeshift rooms. Service at reception was a bit slow. Room disappointing for the £90 we paid. Carpets were threadbare on the stairs. Didn't use spa facilities but Premier inn room seem better value for money.

Helpful?
Thank mrsgoodyear
Derby, UK
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

We recently had a complimentary one night stay at the Mollington during a 2 day visit to Chester (offer through Churchill Insurance). We have a 4 month old baby and were curious to see how our first stay away with our baby would be considering it was a free stay!   We met Mark at reception who helped find a... More 

Helpful?
Thank ksamui0808
Chester
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

at the end of May I attended the Mollington Banastre as a member of a local society for a supper following a walk with other members of the society. Within a few minutes I formed the impression I had entered Fawlty Towers and unfortunately my experiences throughout the evening did not alter my initial impression. First, although there were 30... More 

Helpful?
Thank David Loveluck H

Travelers are raving about these Mollington hotels

4 of 5 stars
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Colwyn Bay, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 4 days ago NEW

Stayed in February for valentines as we had things planned locally within chester etc arrived at around 3pm after shopping all day - plenty of bags with us, room was still not ready. they kindly upgraded us to a better room, although it had seen better days. maids had written in the steam all over the bathroom mirrors and the... More 

Helpful?
Thank montannamber
DUmmat, Director at Brook Mollington Banastre Hotel & Spa, responded to this review

Dear montannamber I am grateful to you for your comments today and although your review relates to a stay last February, at The Brook Mollington Banstre Hotel and Spa we are always pleased to receive comments that will help us to improve our standards and service levels for the future. However , I am pleased that at the time you... More 

1 review
1 of 5 stars Reviewed 6 days ago NEW via mobile

Hotel is very tired! Although they are currently in the process of refurbishing the main areas of the hotel, the bedroom we stayed in was very tired, single beds have seen better days. Breakfast is £12.95 per person and is the one of the most over priced breakfasts I have ever eaten! The manager Mark is very polite and willing... More 

Helpful?
Thank Mark R
DUmmat, Director at Brook Mollington Banastre Hotel & Spa, responded to this review

Dear Mark R It is always disappointing to read that a guest has left the Hotel disappointed with any aspect of their stay. I can only apologise that on this occasion your room did not meet with your expectations but as you have quite rightly noted the Hotel is currently undergoing a rolling programme of major redecoration and change and... More 

Birmingham, United Kingdom
Level Contributor
59 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

The hotel is generally ok, not great and not bad, but it does lack staff! During check in had to wait at least 10mins before been acknowledged, then had to wait 15mins at the bar before been acknowledged, so it went on during our stay, when even checking out we had to wait 10mins. Our stay resembled something from a... More 

Helpful?
Thank NeilMG91164
DUmmat, Director at Brook Mollington Banastre Hotel & Spa, responded to this review

Dear NeilMG91164 Thank you for reviewing your recent stay and I am pleased to read that you had a comfortable visit with us at The Brook Mollington Banastre Hotel and Spa . I can only apologise for any delays you experienced on this occasion due to some unexpected staff illnesses. However , I do hope that you will give us... More 

Morpeth, United Kingdom
Level Contributor
459 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 168 helpful votes
4 of 5 stars Reviewed 1 week ago

Two of us stayed for 1 night and had a pleasant room at the rear overlooking the gardens and terrace. The room had been refurbished and was very comfortable and clean. The decorators weere busy redoing a corridor to the well equipped leisure centre. So issues re the state of the hotel from other reviewers were not borne out by... More 

Helpful?
Thank bdon257
DUmmat, Director at Brook Mollington Banastre Hotel & Spa, responded to this review

Dear bdon257 I am delighted to read that you had such an enjoyable stay with us at The Molly B and would like to thank you for your kind comments and observations of your experience of the hotel. It was a pleasure for Mr Gavin and his team to look after you on this occasion and of course we all... More 

Lake District, United Kingdom
Level Contributor
3 reviews
3 of 5 stars Reviewed 1 week ago via mobile

Staff friendly, hotel a little tired but work being done on inside. Bedrooms ok but shocked to see state of mattress cover ( noticed when straightening sheet) hairs all over it and so dirty don't think it had been washed for months which made me check pillows, no pillow protectors on consequently pillows were so badly stained put towel over... More 

Helpful?
Thank Mojitosareus
DUmmat, Director at Brook Mollington Banastre Hotel & Spa, responded to this review

Dear Mojitosareus I am pleased to read that you enjoyed your recent stay at The Brook Mollington Banastre Hotel and Spa. Please accept my apologies for the condition of the mattress protector in your room and the lack of pillow protectors. These are cleaned and replaced regularly and I have asked the General Manager , to check this with his... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
This 4-star country-house hotel is in beautiful grounds, a short drive from Chester city centre. For leisure, it has an indoor swimming pool, a sauna, gym, jacuzzi, squash courts and spa. The beauty spa offers a range of relaxing treatments, including mud wraps and massages. Brook Mollington Banastre also has free car parking. Hotel Rooms: 63. ... more   less 

Additional Information about Brook Mollington Banastre Hotel & Spa

Address: Parkgate Road, Mollington, Chester CH1 6NN, England
Location: United Kingdom > England > Cheshire > Chester > Mollington
Price Range: $91 - $204 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Brook Mollington Banastre Hotel & Spa 4*
Number of rooms: 63
Reservation Options:
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Also Known As:
Brook Mollington Banastre Hotel Mollington
Brook Mollington Banastre Hotel And Spa
Best Western Chester
Chester Best Western
Brook Mollington Banastre Hotel & Spa Cheshire
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