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Brook Mollington Banastre Hotel & Spa

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Parkgate Road, Mollington, Chester CH1 6NN England
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Traveler (658)
Room & Suite (275)
Dining (33)

About

#2 of 2 hotels in Mollington
Location
Cleanliness
Service
Value
This 3-star country-house hotel is in beautiful grounds, a short drive from Chester city centre, Cheshire Oaks and Ellesmere Port. For leisure, it has an indoor swimming pool, a sauna, gym, jacuzzi and squash courts. The beauty spa offers a range of relaxing treatments. Brook Mollington Banastre also has free car parking.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Squash
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Parking
Wifi
Hot tub
Indoor pool
Heated pool
Fitness / spa locker rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kids' meals
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Massage
Salon
Baggage storage
Newspaper
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
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Room features
Room service
Safe
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Languages Spoken
English
2350Reviews25Q+A100Room tips
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Popular mentions
FKK wrote a review Jul 25
Northwich, United Kingdom64 contributions64 helpful votes
My husband and I booked a package deal on Spa Seekers for afternoon tea and a hot stone massage for £35 each and what a lovely day we had. Such good value for money I would expect to pay that just for a treatment. The afternoon tea was delicious it included scones with jam and cream and a selection a sandwiches and cakes. It was served in a large room which we had to ourselves with a view of the gardens. Before our treatments we went for a swim - the jacuzzi, sauna and steam room were closed due to Covid but we didn’t need to book a swimming slot and again we had the pool to ourselves. Everything was very clean. Our treatments were amazing and the therapist was very polite and professional. I would definitely recommend this hotel and would love to return again!
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Date of stay: June 2021Trip type: Traveled as a couple
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Holly C wrote a review Jul 25
1 contribution
Just got back from this lovely hotel as me & my friends went to celebrate my 40th! The staff are so nice & friendly in the hotel & Spa would definitely go back again :) we had the £59 pamper package at the spa & was able to use the pool, sauna etc whilst giving us lovely robes & towels & providing us with a nice light lunch. The rooms are big & spacious & clean. Thank you to the hotel staff who dealt with our problem quickly & effectively with one person unable to attend they are all conscience & really helpful :)
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Date of stay: July 2021Trip type: Traveled with friends
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Jasmine J wrote a review Jul 24
1 contribution
We had a lovely couple of nights staying in a comfortable double room, good breakfast, friendly staff and nice pool. Room was hot but this was expected during current heatwave. Nice to be able to cool down in pool
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Date of stay: July 2021Trip type: Traveled with family
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Aidy M wrote a review Jul 17
1 contribution
Had a lovely stay this week in Chester at the hotel. Came for the location and found this place to be just what we needed. After all that has been going on we needed a break. The hotel is lovely. Clean, nice food and big pool. All the covid measure and restrictions as you can imagine, but no biggie. Thats to be expected. We read lots of review sites and take everything with a pinch of salt. For the money we paid this as great! Will be back on our next family trip. Cheers
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Date of stay: July 2021
Rooms
Service
Sleep Quality
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Response from Denise Ummat, Owner at Brook Mollington Banastre Hotel & Spa
Responded 1 week ago
Dear 541aidym Thank you for choosing to stay with us over the last week. We are delighted to read that all the team looked after you so well and that you were happy with both the housekeeping standards and covid measures in place to ensure your safety. We really appreciate your kind words of encouragement and the time you have taken to share your positive experience and of course , we look forward to welcoming you back the next time you are in Chester. Kind regards Denise Ummat Director.
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Cyril Faulkner wrote a review Jul 10
Ferndown, United Kingdom11 contributions
We had booked a twin room with garden view. We were given a twin split level room, down 4 uneven steps between levels. The room overlooked the car park. There were only 2 coat hangers, no beakers in the bathroom and several large cobwebs. On request these matters were resolved. When we asked to be moved to a better room with the garden view that we had booked, we were told they were fully booked that night, but they would move us tomorrow. We agreed to this and the new accommodation was better but the view was a flat roof above the dining room and should not be described as 'the garden'. The hotel seemed very short staffed but those who were available were very pleasant and helpful. The dinner menu was limited and the same every evening, but the food was good. There was no breakfast menu and only a very limited choice of cereal eventually offered on the second day. The basic full English breakfast was well cooked but very average. Hot drink making facilities in the room were very limited. I asked for directions to the swimming pool, but due to Covid restrictions, customers had to book a time slot days hense, but there was no prior notice of this. If I had known when we arrived I may have been able to enjoy a dip, which was one of the reasons for booking this hotel. The Hotel is in a very good location, a short distance from Chester and good for trips to the Wirral and North Wales. The hotel has excellent potential but is lacking in so many basic hospitality expectations.
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Date of stay: June 2021
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Response from Denise Ummat, Owner at Brook Mollington Banastre Hotel & Spa
Responded 2 weeks ago
Dear Birchbankgarden We appreciate the feedback you have left for us following your recent visit to the hotel and sincerely apologise that the specific room type booked was not available on the first night. Thank you for you patience whilst the housekeeping staff replaced the items in your room. It is always useful to know this, so that the housekeeping supervisor can remind her team and ensure consistency for future guests. We thank you for your understanding on this occasion. All websites do explain that some of the facilities may be limited. Due to the covid restrictions in place at the moment the pool has limited capacity which is essential to maintain social distancing. The lanes must be pre booked and we are sorry if this information was not passed on to you prior to arrival . It is usually in the confirmation of stay. Kind regards Denise Ummat Director
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PRICE RANGE
$64 - $145 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
brook mollington banastre hotel mollington, brook mollington banastre hotel and spa, best western chester, chester best western
LOCATION
United KingdomEnglandCheshireChesterMollington
NUMBER OF ROOMS
63
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Frequently Asked Questions about Brook Mollington Banastre Hotel & Spa
Which popular attractions are close to Brook Mollington Banastre Hotel & Spa?
Nearby attractions include Chester Zoo (1.4 miles), Escapism Chester (1.9 miles), and Breakout Chester (2.2 miles).
What are some of the property amenities at Brook Mollington Banastre Hotel & Spa?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
What food & drink options are available at Brook Mollington Banastre Hotel & Spa?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Brook Mollington Banastre Hotel & Spa?
Yes, free parking is available to guests.
What are some restaurants close to Brook Mollington Banastre Hotel & Spa?
Conveniently located restaurants include Meltdown Chester, Pierogi, and Las Iguanas - Cheshire Oaks.
Are there opportunities to exercise at Brook Mollington Banastre Hotel & Spa?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Is Brook Mollington Banastre Hotel & Spa located near the city center?
Yes, it is 0.4 miles away from the center of Mollington.
Are any cleaning services offered at Brook Mollington Banastre Hotel & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Brook Mollington Banastre Hotel & Spa?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Brook Mollington Banastre Hotel & Spa offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Brook Mollington Banastre Hotel & Spa?
Many travelers enjoy visiting Chester Cathedral (2.1 miles), Chester City Walls (1.8 miles), and Eastgate & Eastgate Clock (2.2 miles).