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Adagio La Defense Esplanade

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Adagio La Defense Esplanade
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172 Reviews from our TripAdvisor Community

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Showing 63: English reviews
1 review
1 of 5 stars Reviewed 2 weeks ago via mobile

This is without doubt the worst hotel experience of I have ever had. I paid a very high price for a room that was described as having 2 double beds and got two single beds. The decor of the room and the hotel in general was run-down, dark and dingy. The cistern dripped in my toilet and the entrance to... More 

Helpful?
Thank Pearse M
Alexandra R, Directeur général at Adagio La Defense Esplanade, responded to this review

Dear Customer, Thank you for taking the time to send us your comments. First of all, I would like to apologise for the inconvenience you experienced during your stay. We attach a great deal of importance to correcting any errors that occur, with a view to enhancing our quality standards and customer satisfaction levels, and your remarks have therefore been... More 

Kansas City, Missouri
Level Contributor
42 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

We stopped in Paris for one night on a business trip. All we had was the address in an email. We got to the area with the address but even after bothering many local folks took over an hour to find it and we were ever more than 100 meters from it. Take the hint from others use map locations... More 

Helpful?
Thank Bretteasley
Alexandra R, Directeur général at Adagio La Defense Esplanade, responded to this review

Dear Customer, The entire Adagio staff team would like to join me in thanking you for your comments. We do make sure we choose the best locations for our aparthotels and we hope to have the pleasure of welcoming you again at one of our Adagio aparthotels in Europe. We attach a great deal of importance to correcting any errors... More 

1 review
1 of 5 stars Reviewed 5 weeks ago via mobile

First, there was the fact that the rooms are cleaned once weekly... They don't remove the trash they don't wash the dishes..! Second, some of the staff are terrible they have communication issues they never respond in time they don't even give u a wake up call in the time u request them.. Third, the housekeeping took my baby's towel... More 

Helpful?
Thank Omar N
Alexandra R, Directeur général at Adagio La Defense Esplanade, responded to this review

Dear Customer, Thank you for taking the time to send us your comments. First of all, I would like to apologise for the inconvenience you experienced during your stay. We attach a great deal of importance to correcting any errors that occur, with a view to enhancing our quality standards and customer satisfaction levels, and your remarks have therefore been... More 

Travelers are raving about these La Defense hotels

Randolph, United States
Level Contributor
5 reviews
4 hotel reviews
5 of 5 stars Reviewed July 25, 2016 via mobile

We stayed at this hotel where are friends are staying. We had a great experience. The staff was warm and friendly. The director and most everyone spoke English, so my American friends will be very comfortable here. Close to the Metro and shopping too. Zora out was so helpful and you could tell it was her pleasure to serve. Would... More 

Helpful?
Thank Roger H
Alexandra R, Directeur général at Adagio La Defense Esplanade, responded to this review

Dear Customer, Thank you for taking the time to leave your comments My team and I are delighted your stay lived up to your expectations, and we hope to have the pleasure of welcoming you again. Kind regards, Alexandra Reynaud, General Manager More 

Level Contributor
15 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed July 7, 2016 via mobile

Stayed for 3 days at this property and enjoyed its location and comfortable accomodation. Its a short walk from metro line 1 which will take you to arc De triomphe, champs Elysée, Louvre etc in a few minutes. There is a big shopping centre 4 temps nearby with a big hypermarket and lots of shops. The 1 bedroom apartments are... More 

Helpful?
2 Thank paulhos
Alexandra R, Directeur général at Adagio La Defense Esplanade, responded to this review

Dear Customer, My team and I would sincerely like to thank you for taking the time to leave your comments. We are delighted to hear that you appreciated the quality of services. Indeed, it is one of the key advantages of Adagio and Adagio Access apartments Your comments encourage us to maintain and continually improve our quality of service. We... More 

2 reviews
3 of 5 stars Reviewed June 14, 2016 via mobile

My first impression of this hotel was that it was a nice clean looking place. The room itself was well furnished allowing you the option of cooking yourself a meal in the room rather than going out. I was dissapointed in the lack of restaurant or bar in the hotel and was pointed to a cafe across the street as... More 

Helpful?
Thank Simon A
Alexandra R, Directeur général at Adagio La Defense Esplanade, responded to this review

Dear Customer, Thank you for your comments. We were extremely sorry to learn that you were disappointed with the quality of our establishment, and in particular the lack of quality of services during your breakfast. Please accept our sincere apologies. We would like to assure you that the necessary measures have been taken with my team in order to improve... More 

Level Contributor
17 reviews
5 hotel reviews
1 of 5 stars Reviewed April 14, 2016 via mobile

Thought having a self catering place would be like home. Upon arrival found it to be dirty and worn out. Ended up walking out to find a hotel. My advice is give this place a miss until it's been refurbished.

Helpful?
Thank Neil H
Alexandra R, Directeur général at Adagio La Defense Esplanade, responded to this review

Dear Customer, Thank you for your comments. We were extremely sorry to learn that you were disappointed with the quality of our establishment, and in particular the quality of equipment provided. Please accept our sincere apologies. We hope to have the pleasure of seeing you again at the Adagio's brand. Best regards, Alexandra Reynaud, General Manager More 

Wellington, New Zealand
1 review
5 of 5 stars Reviewed January 14, 2016

Very clean, quiet and spacious. Close to the metro and shops so ideal location. Pleasant safe area to walk around after dark and great to see the Eifel tower and Arc de Triomphe from close to the Adagio. Kitchen well equipped. Beds comfortable and bathroom perfect.

Review collected in partnership with Accorhotels.com

Helpful?
Thank ApplebyFamily
Alexandra R, Directeur général at Adagio La Defense Esplanade, responded to this review

Dear Customer, The entire staff team at the Adagio La Defense Esplanade was delighted to read your comment. Your satisfaction is great motivation for us to maintain the quality of our service. We hope to have the pleasure of welcoming you again for your next stay at La Defense area where you can reach the great places of Paris by... More 

Amstelveen, The Netherlands
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
1 of 5 stars Reviewed November 22, 2015

I frequently travel to Paris and normally stay at the Melia, La Defense which is excellent. However, last week I couldn't get a room at the Melia and out of desperation got myself an apartment at the Adagio which is next to the 5 star Sofitel. Walking down the entrance hallway to the elevator these dreary curtains greeted me, evidently... More 

Helpful?
Thank Durbz911
Alexandra R, Directeur général at Adagio La Defense Esplanade, responded to this review

Dear Customer, Thank you for your comments. We were extremely sorry to learn that you were disappointed with the quality of our establishment, please accept our sincere apologies. We would like to assure you that the necessary measures have been taken with my team in order to improve the quality of the service we provide. We have enjoyed learning that... More 

Madrid, Spain
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed October 11, 2015

Big rooms, fully equipped kitchen; comfortable bed; quiet and clean. However, I'm really unsatisfied and really surprised about the unprofessionalism of one receptionist. To give some examples: Day 1: I stayed 3 weeks and according to the conditions I had to pay the first 15 days on the day of my arrival. As I stood credit for the reservation of... More 

Helpful?
Thank KaatjeBE
Alexandra R, Directeur général at Adagio La Defense Esplanade, responded to this review

Dear Customer, Thank you for your comments. We were extremely sorry to learn that you were disappointed with the quality of our establishment, and in particular the lack of quality of our welcome and services. Please accept our sincere apologies. We would like to assure you that the necessary measures have been taken with my team in order to improve... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The 3 star Mercure Residence Defense (formerly Libertel) is located in the heart of the business district of La Defense, close to the CNIT convention centre and La Grande Arche. 96 studios and apartments, all equipped with a kitchenette. Ideal for both long stays and families. ... more   less 

Additional Information about Adagio La Defense Esplanade

Address: 35 Cours Michelet | La Defense 10, 92060, La Defense, France
Location: France > Ile-de-France > Hauts-de-Seine > La Defense
Price Range: $98 - $226 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Adagio La Defense Esplanade 3*
Number of rooms: 108
Reservation Options:
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Also Known As:
Adagio La Defense Esplanade Hotel La Defense
Adagio Hotel Paris
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