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Pullman Paris La Defense

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1,279 Reviews from our TripAdvisor Community

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Showing 639: English reviews
Cary, NC
Reviewed November 15, 2013 via mobile

Nice hotel in a good location. The bed is great. The bathroom sink is scratched up. Internet is good and fast but why make you renew the line every 6 hours? I went to the restaurant and asked for takeout food. The waiter refused. I only have the choice is eating in the restaurant or order room service, which has...

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Helpful?
Thank viperflt
PullmanLaDefense, Directeur général at Pullman Paris La Defense, responded to this review

Dear Guest, I would like to thank you for your message following your stay with us. The Food and Beverage manager as well as his team has been advised about your comments. They have been reminded that maintaining a high standard of hospitality and service is an essential part of their daily work. Every measure has been taken to ensure...

Antwerp, Belgium
Reviewed November 1, 2013

After having stayed at a few Pullman hotels (Eindhoven, Cologne, ...) the Pullman La Défense did not meet our expectations. We were assigned to a "Classic" room while we booked a "Superior" room. This was solved correctly without any excuses. The room itself was clean and the best thing about this hotel is the bed! There was, however, some hair...

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Helpful?
Thank Stoffel1982
HotelPullman, Directeur général at Pullman Paris La Defense, responded to this review

Dear Guest, Thank you very much for having taken the time to share your feedback following your recent stay at the Pullman Paris La Défense. After checking in the booking system you were indeed booked in a Superior room. Could you please liaise with me at H3013-QM@accor.com in order to confirm your contact details? I would be happy to investigate...

New York City, New York
Reviewed November 1, 2013

Good hotel. Although little far from city center was easily accessible to all locations with trains (Metro or RER). Free wifi did let me post some pictures as well after days trip visiting Paris :). Since we visited city all day and came to hotel just to relax & sleep, didn't get time to see other facilities at the hotel.

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Helpful?
Thank mdhungel
HotelPullman, Directeur général at Pullman Paris La Defense, responded to this review

Dear guest, Thank you for sharing your feedback following your recent stay at Pullman Paris La Défense. I am delighted to read that you had a pleasant experience with us. Indeed, our location at the heart of La Défense is very convenient and it is nice to know you found it easy to get around. We look forward to welcoming...

Sutton Coldfield, England, United Kingdom
Reviewed October 27, 2013

Room was excellent. Bed was so big and comfortable, and the TV was large, guess at 50in+. Breakfast was lovely, dinner was not so nice as I tried something new which I did not like so much. Basic gym but better than most I've been too in hotels.

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Helpful?
Thank maquinn98
HotelPullman, Directeur général at Pullman Paris La Defense, responded to this review

Thank you for taking the time to share your comments on TripAdvisor. I am very delighted to read that you appreciated our new room. The comfort of our client is our priority. I will be pleased to share your appreciations with our team as they are a great source of motivation. I hope to have the pleasure of welcoming you...

High Wycombe, United Kingdom
Reviewed October 16, 2013

Good business hotel - not cheap (just because it is in La Defance it is more expensive than the city!) Easy check in , good rooms , very comfortable and spacious. Good nights sleep and a quiet room. Only dissapointmet is the breakfast - a bizarre system making people wait to be seated where they try to seat people according...

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Helpful?
Thank Richard G
HotelPullman, Directeur général at Pullman Paris La Defense, responded to this review

Dear Guest, First of all I would like to thank you for your comments shared with the TripAdvisor community. I am pleased to read that you appreciated our room and its comfort. I am however concerned about your constructive remarks regarding the quality of service at the breakfast. I sincerely apologize and I would like to assure you that we...

Cartagena, Colombia
Reviewed October 10, 2013

A large modern hotel with the latest technology but also touches of luxury details and very personalized. The rooms are very comfortable, the bedding is perfect and the cleanliness of the hotel is spectacular. Employees are smiling and professional. A good point for the renovation of the restaurant, so trendy and very nice especially for the breakfast.

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Helpful?
Thank gcbond
HotelPullman, Directeur général at Pullman Paris La Defense, responded to this review

Thank you for choosing to stay with us at Pullman Paris La Défense and for taking the time to write about your experience. I am very pleased to read that you appreciated your stay and that we met your expectations. I will share your comment with the team. I am sure that this feedback will serve as an encouragement to...

haarlemmermeer
Reviewed October 4, 2013

The hotel was booked by the company and at a discount so I'm not going to comment on the room rate. Location is convenient if you have business in the area. Take the Metro or RER to La Defense. Get out towards the Grand Arche and you will see the hotel on the right. Not very handicapped friendly since you...

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Helpful?
Thank wijnands
PullmanLaDefense, Directeur général at Pullman Paris La Defense, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at Pullman Paris La Défense. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please...

Gold Coast, Queensland, Australia
Reviewed October 2, 2013

This was our last stop on our European tour and we were very happy with our spacious and comfortable room, it was also well equipped and clean. We were also happy with the buffet breakfast. Overall a very good choice.

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Helpful?
1Thank Nadine M
PullmanLaDefense, Directeur général at Pullman Paris La Defense, responded to this review

Dear Nadine, We are delighted to read that you had a nice time at Pullman Paris La Défense during your European holiday tour. I have shared with our Housekeeping Manager and Food and Beverage Manager your comments about your stay. Kind regards, Frédéric Clément General Manager Pullman Paris La Défense

Vienna, Austria
Reviewed October 2, 2013

Quality is always related to price. It is not standalone. When you 355 euros and have no hot water to shave and have bath, then quality is VERY VERY POOR. The only reason that I do not rate it TERRIBLE is that all other services were quite OK. Bare in mind that I did complain at the check out and...

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Helpful?
1Thank Konstantin L
PullmanLaDefense, Directeur général at Pullman Paris La Defense, responded to this review

Dear Konstantin, I am really sorry to read your comments posted on Trip Advisor following your stay with us. Could you please contact me directly on H3013-QM@accor.com in order to provide me with you contact details and I will be delighted to be in touch with you. I am looking forward to hearing from you soon. Frédéric Clément General Manager...

Ipswich, United Kingdom
Reviewed September 24, 2013

Stayed at this hotel for 2 nights as part of our European tour, rooms are spacious, well equipped and rooms spotlessly clean. Our breakfast was a good choice of hot and cold food, overall very happy with this hotel.

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Helpful?
1Thank Mickg54
PullmanLaDefense, Directeur général at Pullman Paris La Defense, responded to this review

I appreciate you providing us with your feedback following your recent stay at Pullman Paris La Défense. I did take note of the points you raised regarding staff english skills and also the price at the Bar I will address with the hotel management team. Thank you for taking the time to provide us with your feedback. Yours sincerely, Frédéric...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
In the heart of the La Defense business district, opposite the CNIT (Center for New Industries and Technologies) and 10 minutes from the Champs-Elysees, the fully renovated Pullman Paris La Defense is intimate, pure and bright. This upscale hotel offers stylish and spacious rooms, a fitness center, Le Quinte&Sens restaurant with an open kitchen, bar, free WIFI with fiber optic and a private car park. The meeting spaces offer optimum facilities to ensure the success of your seminars and events. ... more   less 

Additional Information about Pullman Paris La Defense

Address: 11 Avenue de l'Arche Courbevoie (Paris la Defense), 92081, La Defense, France
Location: France > Ile-de-France > Hauts-de-Seine > La Defense
Price Range: $131 - $249 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pullman Paris La Defense 5*
Number of rooms: 382
Reservation Options:
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Also Known As:
Pullman Paris La Defense Hotel La Defense
Accor Paris La Defense
Hotel Style:
#2 Green Hotel in La Defense
#3 Luxury Hotel in La Defense
#6 Business Hotel in La Defense
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Questions & Answers

Here's what travelers have asked, with answers from Pullman Paris La Defense staff and other travelers.
13 questions
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Singapore, Singapore
6 days ago
London, United Kingdom
2 months ago
montauk
10 months ago

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Questions? Get answers from Pullman Paris La Defense staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Choose a room in a high floor- -above 8--if you dont want to hear the metro noise.”
  • room
  • room view
 of 5 bubbles tekilaAthens, 1 week ago | Read review
“Take a room higher up to minimise the sound of trains nearby”
 of 5 bubbles rahuldhingra, 4 weeks ago | Read review
“The top floor has the best rooms. I noticed that the tours would generally be at the lower floors and slightly segregated from other guests.”
 of 5 bubbles HOK89, Nov 2, 2016 | Read review
“Rooms on top floors (10+ onwards) towards Grande arche side has decent views”
 of 5 bubbles pras3784, Oct 26, 2016 | Read review
“No specific tip. I am not sure if they have any rooms that have a unique view.”
 of 5 bubbles SureshIyer66, Oct 26, 2016 | Read review
5 of 5
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