Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
In the heart of the La Defense business district, opposite the CNIT (Center for New Industries and Technologies) and 10 minutes from the Champs-Elysees, the fully renovated Pullman Paris La Defense is intimate, pure and bright. This upscale hotel offers stylish and spacious rooms, a fitness center, Le Quinte&Sens restaurant with an open kitchen and a terrace, a bar, free WIFI with fiber optic and a private car park. The meeting spaces offer optimum facilities to ensure the success of your seminars and events.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Accor Hotels.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
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Nestled in a prime spot close to transportation and the city's pulse, Pullman Paris La Defense is often commended for its spotless premises and modern facilities. The atmosphere exudes warmth, with cozy rooms that have received accolades for their comfort, though opinions on room quality and size vary, with some suggesting updates are needed.
Service at the hotel is generally celebrated for its attentive and friendly staff, despite occasional lapses. While the hotel's amenities and value for money receive mixed reviews, its convenient location consistently earns praise from guests.
Location
Convenient
Atmosphere
Welcoming
Rooms
Dated
Value
Expensive
Cleanliness
Meticulous
Service
Attentive
Amenities
Satisfactory
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As a loyal regular guest of Pullman La Défense, each stay is an experience that is both familiar and extraordinary. As soon as I step through the doors of the hotel, I am greeted with warmth and friendliness by a team that knows me almost as well as I know them. Whether it's my first night or my hundredth, I am always treated like a VIP, which makes me feel at home away from home.
The team at Pullman La Défense is truly a family of enthusiasts, always willing to go above and beyond my expectations to make my stay exceptional. The loyalty I have developed towards the hotel is largely due to their dedication and commitment to customer satisfaction. Whether it's welcoming me late at night with a smile or ensuring that every detail of my room is perfect, their professionalism and attention to detail are constant and appreciated.
What makes my experience at Pullman La Défense so special is the exceptionally personalized customer experience I receive with each visit. From small touches in my room to thoughtful messages, every gesture is designed to make my stay even more memorable.
Located in the heart of La Défense business district, the hotel's location is ideal for my business trips. Additionally, its proximity to local attractions also makes it a perfect choice for my weekend getaways.
In summary, Pullman La Défense is much more than just a hotel to me - it's a home away from home, where I am always greeted with warmth, comfort, and exceptional service. Each stay is an experience I look forward to, and I am grateful to be able to call Pullman La Défense my second home. A special thank you to Alexia and Clara for their special attentions and professionalism that have made each of my stays unforgettable.
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Clara Sigogne, Service clients/Réception at Pullman Paris La Défense
Responded Jan 4, 2025
Dear Nabil, Thank you for this wonderful and heartfelt review of your experiences at Pullman La Défense! We are truly touched by your kind words describing our hotel as your second home. It brings us immense joy to know that our team, especially Alexia and Clara, has succeeded in creating such memorable and personalized moments during each of your stays. We take great pride in cultivating lasting relationships with our regular guests, and your loyalty means the world to us. Your appreciation of our location and service excellence motivates us to maintain and even exceed these high standards. We eagerly look forward to welcoming you back to your "home away from home" on your next visit to La Défense. PPLD Team
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Thank u for ms.Rachida for her hospitality and very professional service She is very nice and always smile thank you so much it was great breakfast First time see ms rachida speak 3 languages arabic English and french
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Date of stay: January 2024Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Clara Sigogne, Service clients/Réception at Pullman Paris La Défense
Responded Jan 27, 2024
Dear MahmoudmL9356GO, First of all, thank you very much for your kind feedback. I am pleased to read your beautiful compliments and especially about Rachida. She will be so happy to read your nice words. We hope to see you again soon, Best regards, Clara SIGOGNE / Guest Relations Manager
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Very satisfied with the location as it is within walking distance to the train station and yet the price is much affordable than staying near all the attractions.
I arrived around midnight and was greeted warmly by a gentleman who came from Philippine. While helping me to check in, I could see that he was guiding, I assumed a new staff. In order not to make me felt neglected, he chatted with me, recognised me as ALL member and arranged a room upgrade which was greatly appreciated.
The room was of a good size, very comfortable bed and the wonderful housekeeping team kept the room clean and tidy everyday. Definitely would recommend this hotel.
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Date of stay: May 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We stayed here for three nights with our child in August. We asked for a quiet room due to our child’s special needs. Our request was more than accommodated and we were given a fabulous room on the 19th floor. We really appreciated this as it meant we had a lovely quiet stay with everything we needed. The room was beautiful and very well appointed. Our child loved the room and the view! The staff went out of their way to check that we were happy with our stay, which we really appreciated. A very special thanks to Alexia and Yoann, and also to Clarisse and all the staff at breakfast. Housekeeping was excellent and consistent throughout our stay. Location was very good, about a five to ten minute walk from the metro/RER station and also very close to the CNIT and 4 Temps Westfield malls. Parking was very convenient - the car park is directly under the hotel with a lift straight up to reception. We look forward to staying again in the future! Thank you so much again for the outstanding stay!
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Date of stay: August 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from PullmanLaDefense, Responsable relations clients at Pullman Paris La Défense
Responded Oct 31, 2023
Dear Sagodo, Hello! Thank you so much for taking the time to share your outstanding experience with us. We are thrilled that you and your family had a lovely and quiet stay in our fabulous room on the 19th floor. It brings us great joy to know that our staff, especially Alexia, Yoann, Clarisse, and the breakfast team, went above and beyond to ensure your happiness throughout your stay. We are glad that our location and the convenience of our parking added to the overall satisfaction of your stay. Your kind words about the beauty and excellent housekeeping of our room are truly appreciated. We can't wait to welcome you back in the future and provide you with another outstanding experience. Thank you once again for choosing our hotel. Best regards, PPLD Team
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Visited the hotel with my friends for the first time. We had a suite in the 12 floor. The room was spacious and very clean with all needed toiletries, coffee and tea bags. The breakfast was very good with a big selection, especially Ahmed he was very helpful, always smiling and so professional The only thing that i DO NOT recommend the is the exit from the hotel and the bigggg stairs with a problem in the escalator ( always one of them is not working) The hotel could be serving the guests easily by granting access on the second floor (from the restaurant) and avoid the high stairs
Otherwise the hotel was good and i enjoyed my stay
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Date of stay: March 2024Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Great location for exploring Paris and the service we experienced was very attentive and welcoming.
At breakfast we were served by Rasheeda who is a credit to your hotel - she went the extra mile to make breakfast fun for our children while we feasted on various French fancies.
The personal, hospitable service was truly a highlight - I’ve stayed in various upmarket hotel chains such as Kempinski where service is sometimes indifferent, but not here - what a great team!
My only minor criticism would be to renovate some areas of the room where wear and tear is beginning to show. Merci!
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Date of stay: November 2021Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Louise Courtial, Guest Services / Front Office at Pullman Paris La Défense
Responded Nov 25, 2021
Dear Prabha G, What a wonderful comment! Thank you so much for your kind review concerning our hotel and in particular concerning our staff! We are so glad you had an amazing experience with your children in our property thanks to our team and especially Rachida. We also thank you for your remark which will surely help us improve again our service quality. We all hope to see you soon at Pullman Paris La Défense! Sincerely, Louise Courtial Guest Experience Manager
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It's been a long time since I had such a disappointing experience. The reservation process (for a group of 9) was particularly laborious and difficult, the rooms have clearly not been renovated for more than 15 years (date of my last stay), and all the ancillary services are approximate (the bar , cleaning, check-in, etc.). With the exception of a few rare individuals, the service is non-existent, even in the follow-up of the resolution of problems after the stay. The quality/price ratio is very bad and this hotel has (more) nothing going for it.
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Date of stay: November 2023
Value
Location
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Not sure how this hotel has a 5 star designation. It’s a mediocre hotel near La Défense arena. The convenience to the arena is great and the staff is friendly. Rooms are very outdated with dingy carpet and cracked tiles, but clean. The rooms were noisy and windows don’t open so there’s no fresh air. The AC works marginally so the rooms are warm. You receive 2 bottles of water upon arrival but there is nowhere on the premises to buy water or snacks. Overall, I was extremely disappointed in this hotel expecting a five star property and getting a three. I stayed the next nights at a 4 star property in Belgium that was an enormous upgrade from this one.
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Date of stay: May 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with friends
Room Tip:Ask for a room away from the elevators
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Average hotel but at the prices they charge, you would expect to be able to get international TV such as BBC World. Apparently, they can afford the satellite licence. The price they charged me last night for two burgers and a bottle of wine, they could afford the license for the whole year.
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Date of stay: December 2023
Value
Location
Service
Trip type: Traveled as a couple
Room Tip:No BBC World expensive meals.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nice stay in Pullman. Booked a deluxe room on top floor for the saturday night. Got a free upgrade to a junior suite. Nice big room with plenty of space. However some remarks: the Bose music station is not really useable; it has a very outdated big/broad iPhone plug. And the showerfloor is raised to the bathroom floor, which let the water very easy stream under the door downwards... Breakfast is good: fresh juices and coffee brougt to the table. Parking in the garage is convenient, but costs 26€/24h.
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Review collected in partnership with Accorhotels.com
Date of stay: September 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Bristol, United Kingdom1,052 contribution620 helpful votes
Yes there is a kettle. But no milk, you can order a glass of milk on room service at six euros a time, but is does keep well in the fridge. We had an iron and ironing board in room. They ran out of black tea during our stay, so offered Earl Grey instead.
There are more places to choose from in the La Defense area.
PRICE RANGE
$183 - $264 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
pullman paris la defense hotel la defense, accor paris la defense
LOCATION
FranceIle-de-FranceHauts-de-SeineLa Defense
NUMBER OF ROOMS
382
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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