Pullman Paris La Defense
11 Avenue De l'Arche, 92400, La Defense France
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About
#4 of 66 hotels in La Defense
Location
4.2
Cleanliness
4.5
Service
4.4
Value
3.9
Travelers' Choice
GreenLeaders Silver level
In the heart of the La Defense business district, opposite the CNIT (Center for New Industries and Technologies) and 10 minutes from the Champs-Elysees, the fully renovated Pullman Paris La Defense is intimate, pure and bright. This upscale hotel offers stylish and spacious rooms, a fitness center, Le Quinte&Sens restaurant with an open kitchen and a terrace, a bar, free WIFI with fiber optic and a private car park. The meeting spaces offer optimum facilities to ensure the success of your seminars and events.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Kids stay free
Highchairs available
Taxi service
Business Center with Internet Access
Paid private parking on-site
Wifi
Fitness / spa locker rooms
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Happy hour
Snack bar
Special diet menus
Conference facilities
Banquet room
Meeting rooms
Hammam
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Housekeeping
Minibar
Flatscreen TV
Bath / shower
Bathrobes
Interconnected rooms available
Room service
Safe
Telephone
VIP room facilities
Wardrobe / closet
Clothes rack
Iron
Laptop safe
Wake-up service / alarm clock
Refrigerator
Complimentary toiletries
Hair dryer
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Room types
City view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Languages Spoken
English, French, Spanish, Arabic
Location
Getting there
Great for walkers
Grade: 92 out of 100
92
Charles De Gaulle Airport
16.2 mi•
See all flights
Orly Field
12.9 mi•
See all flights
La Défense
4 min•Paris RER
Rental Cars
60 Restaurants
within 0.3 miles
3020Reviews30Q+A100Room tips
Reviews
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Detailed Reviews
Hotel's Favorite
Not the first time at the Pullman. As always very good quality.
Very good experience, friendly people and good service. Thanks to Riaz.
For sure will come back here.
I recommend this venue for business overnights as well as other ocvasions.
Very good experience, friendly people and good service. Thanks to Riaz.
For sure will come back here.
I recommend this venue for business overnights as well as other ocvasions.
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Date of stay: February 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Louise Courtial, Guest Services / Front Office at Pullman Paris La Defense
Responded Feb 23, 2022
Dear Jan M, Thank you so much for sharing your nice feedback with us! All the team is truly glad to read that you always spend good time at Pullman Paris La Défense, especially thanks to our great staff! We are looking forward to welcome you back very soon! Sincerely, Louise Courtial Guest Experience Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great location for exploring Paris and the service we experienced was very attentive and welcoming.
At breakfast we were served by Rasheeda who is a credit to your hotel - she went the extra mile to make breakfast fun for our children while we feasted on various French fancies.
The personal, hospitable service was truly a highlight - I’ve stayed in various upmarket hotel chains such as Kempinski where service is sometimes indifferent, but not here - what a great team!
My only minor criticism would be to renovate some areas of the room where wear and tear is beginning to show. Merci!
At breakfast we were served by Rasheeda who is a credit to your hotel - she went the extra mile to make breakfast fun for our children while we feasted on various French fancies.
The personal, hospitable service was truly a highlight - I’ve stayed in various upmarket hotel chains such as Kempinski where service is sometimes indifferent, but not here - what a great team!
My only minor criticism would be to renovate some areas of the room where wear and tear is beginning to show. Merci!
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Date of stay: November 2021Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Louise Courtial, Guest Services / Front Office at Pullman Paris La Defense
Responded Nov 25, 2021
Dear Prabha G, What a wonderful comment! Thank you so much for your kind review concerning our hotel and in particular concerning our staff! We are so glad you had an amazing experience with your children in our property thanks to our team and especially Rachida. We also thank you for your remark which will surely help us improve again our service quality. We all hope to see you soon at Pullman Paris La Défense! Sincerely, Louise Courtial Guest Experience Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nice stay in Pullman. Booked a deluxe room on top floor for the saturday night.
Got a free upgrade to a junior suite. Nice big room with plenty of space.
However some remarks: the Bose music station is not really useable; it has a very outdated big/broad iPhone plug. And the showerfloor is raised to the bathroom floor, which let the water very easy stream under the door downwards...
Breakfast is good: fresh juices and coffee brougt to the table.
Parking in the garage is convenient, but costs 26€/24h.
Got a free upgrade to a junior suite. Nice big room with plenty of space.
However some remarks: the Bose music station is not really useable; it has a very outdated big/broad iPhone plug. And the showerfloor is raised to the bathroom floor, which let the water very easy stream under the door downwards...
Breakfast is good: fresh juices and coffee brougt to the table.
Parking in the garage is convenient, but costs 26€/24h.
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Review collected in partnership with Accorhotels.com
Date of stay: September 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The staff all through the hotel have been attentive and welcoming throughout my stay. I arrived very early on a flight from Dubai but it wasn't a problem to check in and get some rest.
Room service from Hakim has been outstanding and he can never do enough to look after you even if you ask about things beyond room service.
The team in the breakfast room are bright happy and smile as you enter the room. A good start to the day.
A hotel worth staying at.
Room service from Hakim has been outstanding and he can never do enough to look after you even if you ask about things beyond room service.
The team in the breakfast room are bright happy and smile as you enter the room. A good start to the day.
A hotel worth staying at.
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Date of stay: January 2020Trip type: Traveled on business
Value
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from PullmanLaDefense, Responsable relations clients at Pullman Paris La Defense
Responded Jan 21, 2020
Dear Guest, We very much appreciate your comments regarding your stay at Pullman Paris La Défense. Thank you for this beautiful note and your lovely comment concerning our staff! A big thank you for your kind words about Hakim ! :-D It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Audrey Foutrel Guest Experience Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Breakfast area staff and restaurant staff morale is poor (two people), rushing to clear people, there is a obvious push to open the main restaurant area and close breakfast section by 8:30am onwards.. It seems there is no clear sections for breakfast and main restaurant area, the staff who told us to move to a blurred area between areas was rude as well, one to two people cannot represent all the staff there to be fair.
There is no breakfast scrambled eggs and in comparison not up to 4 star standard hotels.
Interestingly the basin in the room 1708 makes a cackling noise each time you turn on water.. it is very poor, I have taken a video of it. This shows the maintenance staff do not report improvements required while they service rooms ( another sign of poor morale )
There is no breakfast scrambled eggs and in comparison not up to 4 star standard hotels.
Interestingly the basin in the room 1708 makes a cackling noise each time you turn on water.. it is very poor, I have taken a video of it. This shows the maintenance staff do not report improvements required while they service rooms ( another sign of poor morale )
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Date of stay: February 2020
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from PullmanLaDefense, Responsable relations clients at Pullman Paris La Defense
Responded Feb 25, 2020
Dear Thomas, Thank you for taking the time to tell us about your experience at Pullman Paris La Défense. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We are sincerely sorry to read your comment about the bathroom and the breakfast. I will share your comment with the housekeeping manager and the maintenance staff. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Audrey Foutrel Guest Experience Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Thus is a great hotel at La Defense with very fast link to central Paris on the RER (1 stop to Étoile) and supported by the strike-proof Metro Line 2.
The rooms are spacious (the decor is a little strange, a combination of grey, red and white) with a functional desk.
The bathrooms are great.
Staff is generally friendly with the breakfast team being outstanding.
The breakfast is very nice with great fresh produce. Unusual is the juice extractor allowing you to prepare your own detox juice in addition to the ready available ones.
Finally, the best person at this hotel is David. He runs the open kitchen at breakfast. He prepared some vegan magic every morning for me (and I did stay 16 nights or so here during January). Thank you David!
The rooms are spacious (the decor is a little strange, a combination of grey, red and white) with a functional desk.
The bathrooms are great.
Staff is generally friendly with the breakfast team being outstanding.
The breakfast is very nice with great fresh produce. Unusual is the juice extractor allowing you to prepare your own detox juice in addition to the ready available ones.
Finally, the best person at this hotel is David. He runs the open kitchen at breakfast. He prepared some vegan magic every morning for me (and I did stay 16 nights or so here during January). Thank you David!
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Date of stay: January 2020Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from PullmanLaDefense, Responsable relations clients at Pullman Paris La Defense
Responded Feb 23, 2020
Dear epigon, Thank you for taking the time to share with us your experience at Pullman Paris La Défense. We are glad that you had a great time in our hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team and especially with David. I'm sure he will be very touched by your great feedback and it will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We hope to see you again very soon for your next stay in Paris ! Sincerely, Audrey Foutrel Guest Experience Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This was the third time my husband and I have stayed here and the service is always incredible.
The breakfast is delicious, fresh and the options are plenty.
It's very easily accessible and luckily for us, Metro Line 1 was one of the only lines running during the Christmas period and it brought us from the hotel to the centre of Paris and beyond.
We really enjoyed spending Christmas here and it was our first as Mr & Mrs which made it extra special.
The breakfast is delicious, fresh and the options are plenty.
It's very easily accessible and luckily for us, Metro Line 1 was one of the only lines running during the Christmas period and it brought us from the hotel to the centre of Paris and beyond.
We really enjoyed spending Christmas here and it was our first as Mr & Mrs which made it extra special.
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Date of stay: December 2019
Value
Cleanliness
Service
Room Tip: Room with view - we stayed on the 16th Floor and the views are lovely especially on a sunny day.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from PullmanLaDefense, Responsable relations clients at Pullman Paris La Defense
Responded Jan 19, 2020
Dear ChiLindsey, We very much appreciate your comments regarding your stay at Pullman Paris La Défense. We are really glad that you had another great experience in our hotel. It is always a pleasure to receive positive feedback and even more when it is from a loyal guest ! Thank you for your review concerning our nice location close to the Metro Line 1, and our delicious breakfast ! It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Audrey Foutrel Guest Experience Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I stayed at the Pullman hotel for business and found it located in a good area. Got to use the Lime electric scooters which were ‘parked’ locally
Clarissa, the breakfast host was very friendly and helpful.
Would recommend
Clarissa, the breakfast host was very friendly and helpful.
Would recommend
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Date of stay: March 2020Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from PullmanLaDefense, Directrice Expérience Client at Pullman Paris La Defense
Responded Mar 9, 2020
Dear Y8329MWdavide, All the team joins me to thank you for your very kind review after your stay at Pullman Paris La Défense! We are very pleased to read that the location was ideal for you and that you would recommend our hotel. I already told Clarisse about your nice comment and she was very touched. :) We truly hope you will come back soon to Pullman Paris La Défense in order to provide another great experience! Sincerely, Louise Courtial Guest Experience Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
The staffs are very friendly, the location is just front of Grand Ache La Defense, the metro line 1 from hotel hotel just 3 minutes by foot. The room is big and the bed quite comfort. The restaurant of hotel is nice deco. The breakfast and dinner is delicious and good price.Moment is best season to travel Paris, because less tourists there. All museums are very attraction. I have been to Paris many times, but this time is best for me.
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Date of stay: September 2020
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Louise Courtial, Other at Pullman Paris La Defense
Responded Sep 10, 2020
Dear Gingcong S, Thank you so much for your amazing feedback! It is always so rewarding to read that our dear Clients loved their stay with us and especially when they are such frequent and expert travelers as you are! We are glad you enjoyed everything at Pullman Paris La Défense: our staff friendliness, the location of the hotel, the comfort of our rooms and the restaurant and breakfast as well. Also, thank you very much for noticing the strict safety measures we implemented in order to ensure the health and security of both our Clients and our team. We are happy that stay was your best time in Paris and we hope to see you back soon to offer you an even more memorable one! Sincerely, Louise Courtial Guest Experience Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
We stayed here for three nights with our child in August. We asked for a quiet room due to our child’s special needs. Our request was more than accommodated and we were given a fabulous room on the 19th floor. We really appreciated this as it meant we had a lovely quiet stay with everything we needed.
The room was beautiful and very well appointed. Our child loved the room and the view!
The staff went out of their way to check that we were happy with our stay, which we really appreciated. A very special thanks to Alexia and Yoann, and also to Clarisse and all the staff at breakfast.
Housekeeping was excellent and consistent throughout our stay.
Location was very good, about a five to ten minute walk from the metro/RER station and also very close to the CNIT and 4 Temps Westfield malls.
Parking was very convenient - the car park is directly under the hotel with a lift straight up to reception.
We look forward to staying again in the future! Thank you so much again for the outstanding stay!
The room was beautiful and very well appointed. Our child loved the room and the view!
The staff went out of their way to check that we were happy with our stay, which we really appreciated. A very special thanks to Alexia and Yoann, and also to Clarisse and all the staff at breakfast.
Housekeeping was excellent and consistent throughout our stay.
Location was very good, about a five to ten minute walk from the metro/RER station and also very close to the CNIT and 4 Temps Westfield malls.
Parking was very convenient - the car park is directly under the hotel with a lift straight up to reception.
We look forward to staying again in the future! Thank you so much again for the outstanding stay!
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Date of stay: August 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from PullmanLaDefense, Responsable relations clients at Pullman Paris La Defense
Responded Oct 31, 2023
Dear Sagodo, Hello! Thank you so much for taking the time to share your outstanding experience with us. We are thrilled that you and your family had a lovely and quiet stay in our fabulous room on the 19th floor. It brings us great joy to know that our staff, especially Alexia, Yoann, Clarisse, and the breakfast team, went above and beyond to ensure your happiness throughout your stay. We are glad that our location and the convenience of our parking added to the overall satisfaction of your stay. Your kind words about the beauty and excellent housekeeping of our room are truly appreciated. We can't wait to welcome you back in the future and provide you with another outstanding experience. Thank you once again for choosing our hotel. Best regards, PPLD Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Yes they have . It is huge building with 19floors
Yes there is a kettle. But no milk, you can order a glass of milk on room service at six euros a time, but is does keep well in the fridge. We had an iron and ironing board in room. They ran out of black tea during our stay, so offered Earl Grey instead.
You can take the RER from the airport till La Defense and it is 5 min walking distance when you get out of the station
Hi i don't know exactly
"Take ur safe with you and lock everything inside because staff gonna enter your room on dnd"Read full review
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PRICE RANGE
$174 - $267 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
pullman paris la defense hotel la defense, accor paris la defense
LOCATION
FranceIle-de-FranceHauts-de-SeineLa Defense
NUMBER OF ROOMS
382
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Frequently Asked Questions about Pullman Paris La Defense
What are some of the property amenities at Pullman Paris La Defense?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Pullman Paris La Defense?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Pullman Paris La Defense?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Pullman Paris La Defense?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
Are there opportunities to exercise at Pullman Paris La Defense?
Yes, guests have access to a fitness center and locker rooms available in the fitness center during their stay.
Are any cleaning services offered at Pullman Paris La Defense?
Yes, dry cleaning and laundry service are offered to guests.
Does Pullman Paris La Defense offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Pullman Paris La Defense?
The staff speaks multiple languages, including English, Spanish, French, and Arabic.
Does Pullman Paris La Defense have any great views?
Yes, guests often enjoy the city view available here.
Is Pullman Paris La Defense accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.