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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Stay-at-home policy for staff with symptoms
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Updated 08/03/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Pullman Paris La Defense
Updated 08/03/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#1 of 46 hotels in La Defense
Location
4.2
Cleanliness
4.5
Service
4.4
Value
3.9
Travelers' Choice
GreenLeaders Silver level
In the heart of the La Defense business district, opposite the CNIT (Center for New Industries and Technologies) and 10 minutes from the Champs-Elysees, the fully renovated Pullman Paris La Defense is intimate, pure and bright. This upscale hotel offers stylish and spacious rooms, a fitness center, Le Quinte&Sens restaurant with an open kitchen and a terrace, a bar, free WIFI with fiber optic and a private car park. The meeting spaces offer optimum facilities to ensure the success of your seminars and events.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Kids stay free
Highchairs available
Taxi service
Business Center with Internet Access
Paid private parking on-site
Wifi
Fitness / spa locker rooms
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Happy hour
Snack bar
Special diet menus
Conference facilities
Banquet room
Meeting rooms
Hammam
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Housekeeping
Minibar
Flatscreen TV
Bath / shower
Bathrobes
Interconnected rooms available
Room service
Safe
Telephone
VIP room facilities
Wardrobe / closet
Clothes rack
Iron
Laptop safe
Wake-up service / alarm clock
Refrigerator
Complimentary toiletries
Hair dryer
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Room types
City view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Quiet
Languages Spoken
English, French, Spanish, Arabic and 1 more
Location
Full view
99Great for walkers
Grade: 99 out of 100
63Restaurantswithin 0.3 miles
21Attractionswithin 0.3 miles
Contact
11 Avenue De l'Arche, 92400, La Defense France
Name/address in local language
Getting there
La DéfenseParis RER4 min
La DéfenseParis RER4 min
Rental CarsSee all La Defense rental cars
2948Reviews30Q+A100Room tips
Reviews
Traveler rating
- 1,766
- 776
- 280
- 70
- 56
Time of year
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Popular mentions
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Most Recent
I like the hotel so much, the room was very clean. I like olse the breakfast, the stuff was very good and helpful Especial ms Rasheda she helped me In the breakfast and she translation for me because I don't speak French.
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Date of stay: September 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Hotel's Favorite
Not the first time at the Pullman. As always very good quality. Very good experience, friendly people and good service. Thanks to Riaz. For sure will come back here. I recommend this venue for business overnights as well as other ocvasions.
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Date of stay: February 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Louise Courtial, Guest Services / Front Office at Pullman Paris La Defense
Responded Feb 23, 2022
Dear Jan M, Thank you so much for sharing your nice feedback with us! All the team is truly glad to read that you always spend good time at Pullman Paris La Défense, especially thanks to our great staff! We are looking forward to welcome you back very soon! Sincerely, Louise Courtial Guest Experience Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I have stayed at the Pulmann La Defense for several business trips since years. It is a very comfortable and clean hotel well situated in the heart of La Defense and with the city in near reach by RER/METRO. The hotel infrastructure and ammenities fullfill a four star standard but the service is outstanding. A big applause to Magdalena and the front desk team for delivering an exceptional ciustomer service in preparation and during our last stay.
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Review collected in partnership with Accorhotels.com
Date of stay: September 2022Trip type: Traveled as a couple
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Louise Courtial, Guest Services / Front Office at Pullman Paris La Defense
Responded 2 weeks ago
Dear Olivier D, Thank you so much for sharing this amazing feedback with us ! We are so glad that you enjoyed your experience at Pullman Paris La Défense, especially thanks to the cleanliness of our hotel, the comfort of our rooms, and to our very own Magdalena ! We hope to see you back soon ! Sincerely, Louise Courtial Guest Experience Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
1. We were given rooms already occupied! Guest were inside. My kids were really terrified by this experience. It took very long time to fix this. 2. We were not given connected rooms although that was requested at reservation time.
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Review collected in partnership with Accorhotels.com
Date of stay: July 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Louise Courtial, Guest Services / Front Office at Pullman Paris La Defense
Responded Jul 29, 2022
Dear Ashrafqunaibi, The whole team joins me to thank you for taking the time to tell us about your recent stay. We are glad you enjoyed the quality of our service and the size of our rooms. We are terribly sorry we made a mistake during your check-in and that it was a bad experience for you and your children, you can count on me to check again our process with our Front Office Manager so that it does not happen again. We also regret you wanted your third room to be connecting, unfortunately it is impossible as you already had two connecting rooms and the third one on the same floor. It would be a pleasure to regain your trust for a future stay at Pullman Paris La Défense. Sincerely, Louise Courtial Guest Experience Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel looks great in the photos...however I would say it's not so much in person. I wish I read the other TripAdvisor reviews before going here. First of all, my room was not ready when I got to the property. I had to wait almost two hours. No worries. Secondly, the rooms are very dated. We had connecting rooms, and in one of the rooms AC was working, in the other it wasnt working at all. My key cards stopped working 2x during my stay (it was annoying having to get them reprogrammed). This is really a four star hotel at best......you'll step into the early 2000s when you go here though. Plus point is they have onsite parking.
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Date of stay: July 2022
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Louise Courtial, Guest Services / Front Office at Pullman Paris La Defense
Responded Jul 29, 2022
Dear S N, Thank you for taking the time to tell us about your experience at Pullman Paris La Défense. We are truly sorry that your stay did not fully satisfy you. Please know that I already shared your comment with our housekeeping Manager so we can take the necessary measures to make sure that it does not happen again. We hope to see you coming back so we can make you live a real Pullman experience ! Sincerely, Louise Courtial Guest Experience Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We arrived at this hotel on a Tuesday afternoon after a long wait for a taxi at Gare du Nord. Reception was not busy but had to wait another two hours for rooms. Rooms are a decent size for Paris, clean but definitely showing their age. Overall it was an ok stay and perhaps better suited for business travelers on a short stay. I will review the restaurant Quite & Sens separately, but beware service is slow and it’s expensive for what you get.
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Date of stay: July 2022Trip type: Traveled with family
Room Tip: To get a taxi, your best bet is to walk to the La Defense Esplanade
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Louise Courtial, Guest Services / Front Office at Pullman Paris La Defense
Responded Jul 29, 2022
Dear Mary O, Thank you for taking the time to tell us about your experience. We are glad that you enjoyed the size of our rooms and we would like to apologize for the time you had to wait for your room. Please know that I already shared your concern with our housekeeping Manager so we can take all the necessary measures and that it does not happen again. We hope that you will give us another chance in the near future to fully satisfy you ! Sincerely, Louise Courtial Guest Experience Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Worst ever experience, the hotel seems to be good online.. But, we are staying here and current experience we can share. Worst ever, Room service line is always busy for the last 3 days straight. No one can get help whatsoever.. Only front desk line is open and no one can help. Even when asked about Manager, no one called back. We have been traveling to Paris for a while and choose this hotel as got good price and big room for family, Family Suite we booked. but the service is really really bad and no one is ready to help.. We are staying one more night as already paid.. but will ensure not to depend upon them for anything..
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Date of stay: July 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Louise Courtial, Guest Services / Front Office at Pullman Paris La Defense
Responded Jul 19, 2022
Dear Sushant Jawa, Thank you for taking the time to tell us about your stay. We are so sorry that you were not satisfied with your experience. Please be assured that this situation does not conform to our standards in terms of service and that I already informed the housekeeping and the restaurant Managers about these issues so that we can react immediately. Again, we are truly sorry and we hope you will give us another chance in the near future to fully satisfy you ! Sincerely, Louise Courtial Guest Experience Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I have been in hotel few days ago,the room was very small ,with very ugly decor ,and uncomfortable bed, the room were very clean ,breakfast also very bad ,reception staff was very rude and nt helpful at all specially the girl maria was very rude.i wouder how they rank this hotel 5 stars.
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Date of stay: June 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from Louise Courtial, Guest Services / Front Office at Pullman Paris La Defense
Responded Jun 16, 2022
Dear Tishko F, Thank you for taking the time to tell us about your stay at Pullman Paris La Défense. We are deeply sorry that your experience did not meet your expectations. Please be assured that this situation does not conform to our standards in terms of service and that I already shared your remarks with all our departments so that we can take the necessary measures. All the team is looking forward to welcoming you again and this time make you live a more than perfect stay ! Sincerely, Louise Courtial Guest Experience Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I stayed at Pullman La Defense for 3 nights. On day 2, I sauntered into the bar and was attended to by one Mr. Koray. And what a delightful experience that was!!! He was beyond extraordinary!!! A consummate gentleman, a thorough professional, a thoughtful human being, and most importantly, a skilled bar tender. Wow, he blew my mind. I wish there were more such people on this planet. His energy and passion was quite simply infectious! Bravo Koray !! Here’s wishing you a long innings at Pullman!!!
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Date of stay: June 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Louise Courtial, Guest Services / Front Office at Pullman Paris La Defense
Responded Jun 16, 2022
Dear Prasad S, Thank you so much for your kind words after your stay at Pullman Paris La Défense ! What a pleasure for us to learn that you truly enjoyed your journey with us and in particular the quality of service provided by our barman. We hope we will have the chance to welcome you again soon at Pullman Paris La Défense for another extraordinary experience ! Sincerely, Louise Courtial Guest Experience Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Wraxall_Travellers wrote a review Apr 2022
Bristol, United Kingdom1040 contributions465 helpful votes
The hotel is close to the Grande Arche. Some of the rooms have a view towards the Arche too. It is modern, comfortable and clean. The room was quiet. The bathroom was large, with a shower over the bath. The WiFi had a good signal. All the staff were helpful. It has a good room service menu too which we tried out.
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Date of stay: April 2022
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Louise Courtial, Guest Services / Front Office at Pullman Paris La Defense
Responded Apr 26, 2022
Dear Wraxall_Travellers, We all thank you very much for sharing your nice feedback after staying with us! We are truly pleased you enjoyed your stay thanks to the great location of our hotel, the comfort and cleanliness of our rooms and bathrooms, the quality of our room service and the friendliness of our staff. It would be a pleasure for us to welcome you back soon to Pullman Paris La Défense! Sincerely, Louise Courtial Guest Expérience Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$146 - $241 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
pullman paris la defense hotel la defense, accor paris la defense
LOCATION
FranceIle-de-FranceHauts-de-SeineLa Defense
NUMBER OF ROOMS
382
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Claim Your Listing Frequently Asked Questions about Pullman Paris La Defense
Which popular attractions are close to Pullman Paris La Defense?
Nearby attractions include La Defense (0.2 miles), La Grande Arche de La Defense (0.2 miles), and Westfield Les 4 Temps (0.3 miles).
What are some of the property amenities at Pullman Paris La Defense?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Pullman Paris La Defense?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Pullman Paris La Defense?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Pullman Paris La Defense?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to Pullman Paris La Defense?
Conveniently located restaurants include Quinte & Sens, Friends & Fries, and Chipotle Mexican Grill.
Are there opportunities to exercise at Pullman Paris La Defense?
Yes, guests have access to a fitness center and locker rooms available in the fitness center during their stay.
Is Pullman Paris La Defense located near the city center?
Yes, it is 0.4 miles away from the center of La Defense.
Are any cleaning services offered at Pullman Paris La Defense?
Yes, dry cleaning and laundry service are offered to guests.
Does Pullman Paris La Defense offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Pullman Paris La Defense?
The staff speaks multiple languages, including English, Spanish, French, German, and Arabic.