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Arriving on time to the hotel our room wasn't ready. We were offered alternatives to be (a) upgraded, (we rejected, why should we pay more, when it the hotels fault?) or (b) we could come back in two hours and the room would be ready....More
Response from SOFITELDEFENSE, Responsable relations clients at Sofitel Paris La DefenseResponded 3 days ago
First and foremost please accept our sincere apologies as I am most concerned to read your feedback.
As Trip Advisor is totally anonymous I would be grateful if you could contact me at your earliest convenience at firstname.lastname@example.org so I can gain more...More
I stayed here for a friend's birthday weekend. From the moment we entered we received amazing service. The front desk staff who were there from the Thursday to Sunday: Cecile, Alexander and another lady whose name I have forgotten (Asian lady with dark hair) were...More
Thank Nicole H
Response from SOFITELDEFENSE, Responsable relations clients at Sofitel Paris La DefenseResponded September 7, 2017
I am absolutely thrilled to read such a great comment! On the behalf of our Ambassadors we were all very glad to have you at the hotel for your friend's birthday week-end.
I have shared your beautiful feedback within the team and we...More
A mid-size business hotel in Paris' CBD, it's location may be good for business trip but not quite ideal for touring the usual Paris attractions.
If not for the all-in package arranged by our travel agency, we would not have chosen this hotel for our...More
Response from SOFITELDEFENSE, Responsable relations clients at Sofitel Paris La DefenseResponded 1 week ago
We thank you for taking the time to share your impressions following your recent stay with us.
I am most concerned to read that your stay at the Sofitel Paris La Défense did not entirely meet your expectations, especially in regards to the...More
The hotel is very good....great service. The room was a bit small for my preference however, it was clean, no carpet damage or any damage to the room at all, water closet was immaculate and everything worked perfectly. The bar and restaurant was always clean,...More
Response from SOFITELDEFENSE, Responsable relations clients at Sofitel Paris La DefenseResponded 2 weeks ago
We thank you very much for taking the time to share your impressions with the Trip Advisor community.
Your compliments in regards to the quality of our facilities are very much appreciated and we have already shared your appreciations within the teams.
There were a time when Sofitel was not at the level it is today. This Sofitel reflects those times, unfortunately.
When finally the driver found the entry (La Défense is an underground maze where GPS hardly work), I was sent to the reception, on the...More
Response from SOFITELDEFENSE, Responsable relations clients at Sofitel Paris La DefenseResponded 3 weeks ago
Thank you for sharing your review of our hotel following your recent stay.
I am disappointed to read the details of your review in regards to your room and the quality of our facilities. I am certain that had your discomfort been brought...More
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Fitness Center with Gym / Workout Room
Free High Speed Internet ( WiFi )
Business Center with Internet Access
Things to do
Fitness Center with Gym / Workout Room
$149 - $301 (Based on Average Rates for a Standard Room)
Star rating provided by Accor.
#1 Family Hotel in La Defense
#1 Green Hotel in La Defense
#2 Romantic Hotel in La Defense
#2 Luxury Hotel in La Defense
#3 Business Hotel in La Defense
Non-Smoking Rooms ,
Number of rooms
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