The fitness equipment is poorly maintained, or not maintained at all and barely functional. Aside from that, it's a very nice hotel but don't stay there if you plan to use the fitness equipment. The rooms are nice, clean and all except the gym equipment was very good. I…
This Hampton is the NW area of Grand Rapids, stayed there during the storm beginning the polar plunge of 2019. Great staff, great upgrade, breakfast and fitness room. Warm cookies at reception on a cold night! Thanks Hampton!
Did the pre-check in from the app and the room was still not ready at 9:30 pm. The clerk took care of it right away but nothing offered to ease my frustration. The hotel was very average. The parking was tight and the coffee was not plentiful. Asked for refills and never got…
Great property. The staff is really helpful and super nice. Love the location. This is my 4 time here. The rooms are always very clean. Pool area very clean. The breakfast area is clean and food is always fresh and tasty.
This hotel was a total surprise! I’ve rarely had such a large, clean, or comfortable room as this, even at nearly triple the price. I have no suggestions for improvement and nothing but praise for this perfect hotel.
"rooms with a higher number (i.e. 322 instead of 301) are further away from the elevator so keep this in mind if walking is an issue."
"Request 2nd floor room away from ice machine and elevator for less noise."
"Rm 303 and 305 were good King rooms. quiet backside of building"
"Higher floors had wonderful views."
"South side is best. Northside overlooks parking lot and backside of adjoining shopping complex."