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All reviewswafflesfront deskgrand rapidscanadian baconclean and quiet placepull out sofa bedkids enjoyed the poolnice sofathe staff were extremely friendlyshopping storesgreat hotel experienceside notefresh fruithealthy choicescoffee makernice hotelfantastic stay
Horrible stay. No housekeeping, rude interactions with "assistant manager." Due to weather, all of my flights were canceled, and I had to reschedule. Good luck getting any understanding from this hotel staff. I explained upon check in (at 2:00 am after a full day of...More
We visited with our daughter and three grandchildren. The rooms are large and comfortable. They no longer have adjoining rooms but we had rooms next to each other.. The children had fun in the small warm pool. They do not have a hot tub. Breakfast...More
We attended this hotel for my son's 3-day hockey tournament. The suites we're well-kept, clean, and perfect for a family. Our family of four slept comfortably, husband and I each having our own double bed and the kids sleeping on a very nice sofa that...More
It was ok, but compared to other suites it wouldn't be my first choice. Like the swivel stand for the T.V only turns so far without hitting the wall, and the foot stool is like dead center for the walk thru. The kitchnette area (eh,...More
The entire staff here was great!, Jacole & Sharyl were very friendly in helping us. The hotel had some outdoor construction going on and the hotel was still clean and quiet place to stay, close to shopping stores and restaurants.
Response from Ryan C, Front Office Manager at SpringHill Suites Grand Rapids NorthResponded October 14, 2017
Thank you so much for telling us about your experience! I am very pleased that you had such a pleasant interaction with our staff and that they were able to assist you during your visit! We hope to see you in Grand Rapids again soon!