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1 Pilmore Mews, Hurworth-on-Tees, Darlington DL2 2DU England
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COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
$292
Free cancellation until 12/03/21
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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
- Staff required to regularly wash hands
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Updated 09/23/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Rockliffe Hall
Updated 09/23/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
Location
Cleanliness
Service
Value
Travelers' Choice
Rockliffe Hall is the only five red star hotel in the North of England. Set on a magnificent 18th century estate on the banks of the River Tees, Rockliffe Hall is a destination in itself. Rockliffe Hall's world-class spa and golf course, well-equipped meeting rooms, three restaurants and sublime service ensure it is the perfect place to escape and relax, to do business, and to create memories that will linger on.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Bicycles available
Children's playground
Electric vehicle charging station
Parking
Wifi
Hot tub
Pool with view
Indoor pool
Outdoor pool
Heated pool
Fitness / spa locker rooms
Fitness classes
Personal trainer
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Kids' meals
Special diet menus
Wine / champagne
Golf course
Hiking
Patio
Kids' outdoor play equipment
Highchairs available
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Manicure
Massage
Neck massage
Pedicure
Salon
Waxing services
Baggage storage
Concierge
Gift shop
Newspaper
Non-smoking hotel
Picnic area
Butler service
First aid kit
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Bathrobes
Air conditioning
Housekeeping
Private balcony
Room service
Minibar
Flatscreen TV
Bath / shower
Safe
Seating area
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Languages Spoken
English
Hotel links
Location
Full view
Contact
1 Pilmore Mews, Hurworth-on-Tees, Darlington DL2 2DU England
Getting there
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3453Reviews27Q+A100Room tips
Reviews
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Popular mentions
We booked a 2 nights stay in this hotel 1. I have attempted to call reception several times in 24 h to finally go through and enquire about treatment booking. 2. Only when speaking to someone I was informed that you would only get 2h access to the SPA facilities per stay and that they took the liberty to book a slot in for me with no consideration to our schedules. 3 The mattress in the Armstrong apt 4 that we stayed in was terrible, and the double bed was actually 2 single mattresses joined together. 4 the sink in the en-suite was damaged/cracked 5 I've had better breakfast in a no-star B&B. 6 We have requested that no one enters our room during our stay and that was disregarded. 7 The staff got our breakfast wrong on both days. 8 Due to the Scotland football team being there the place was crawling with security, when we initially arrived, looking for the hotel reception in order to check-in we had 2 of them screaming at us from a balcony pointing us to the SPA reception ...another 2 came rushing towards us on the 2nd day saying we shouldn’t walk on the sidewalk but rather go on the street... when we asked why one of then just said "its the rules" To sum it up, I do not recommend staying in the hotel, for us it was a total waste of money, the SPA facilities are nice but you can/should book those separately.…
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Date of stay: June 2021
Value
Location
Service
Room Tip: Book just the SPA
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Helpful
Stayed in tiplady lodge for my girlfriends 21st birthday. Arrived just after check in time, lady at the desk was fabulous and offered us a ride up to our room on a buggy by a really outgoing polite man. Loved everything here apart from the clubhouse which was really slow service considering there were only 5 tables with people on them. The food came out fast however the muscles had no real taste and I had a few closed shells. I ordered 2 cocktails that arrived 20 minutes late which I sent back as they tasted of water. However great hotel minus the clubhouse. Thanks rock cliff
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Date of stay: June 2021Trip type: Traveled as a couple
Helpful
I visited the spa at lRockcliff having recently moved locally and was keen to experience it. It was a fantastic day with my friend. Treatments were well executed and we enjoyed the upgrade to the spa garden, well Worth it and we had a sunny day too! All staff polite, discreet and covid secure and we enjoyed our lunch at the club house, will definitely be back!
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Date of stay: May 2021Trip type: Traveled with friends
Helpful
Linda D wrote a review Jun 14
North York Moors National Park, United Kingdom37 contributions11 helpful votes
Just had to thank everyone at Rockliffe for a great short break to celebrate our Ruby Wedding. The only thing to put a damper on things was the security men due to the Scotland Football team being there. To go up the stairs for our Massage to find a security chap sat at the top gawping at ladies passing in their gowns was not on. Especially as my daughter has visual impairment and I had to make sure she was fully covered to get past him. I am surprised management at Rockliffe allowed it. Sorry to moan. Besides that, we did enjoy our stay and it was nice to see you all again. Linda and Emma
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Date of stay: June 2021
Location
Service
Sleep Quality
Helpful
Response from Chris Cooper, Other at Rockliffe Hall
Responded 1 week ago
Dear 'Linda D', It was a pleasure to speak to you on the phone tonight and thank you for taking the time to go through your feedback with me. Firstly, thank you for choosing to stay with us for such a special occasion and for taking the time to post a review. It was wonderful to read that you had a ‘great short stay’ and I have shared your kind words with the team. I was concerned to read your comment relating to the security guard in the Spa which is why I called you this evening to discuss it further. As mentioned, please be assured I have dealt with this matter. I am delighted that you enjoyed another stay with us and please do contact me once you book again at chris.cooper@rockliffehall.com as I would love to personally welcome you and the family back in the near future. I look forward to hearing from you soon Kind regards Chris Cooper Director of Operations
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Planned this for over a year so was really looking forward to visiting for a spa break. First impressions count and to be met with a surly security guard who assumed we were not meant to be guests put us off in a big way. Highly unprofessional and I would have expected more. Once ‘allowed’ inside (it felt more like an military camp than a hotel) we were greeted by some fantastic staff, Anton and his team. We were informed that the security was part of the Scottish Football teams support who were also staying at the hotel. Some lovely grounds to explore and we did but a lot was out of bounds by patrolling security. This really did not add to our enjoyment (They also appeared to be short staffed in the clubhouse for Breakfast). We really wish we had been informed of the external security presence prior to coming. It’s a pity because when you indulge in an experience such as this, it’s the sum of the parts that make up the whole, so while the hotels own staff were professional, the rooms great and the spa very good, it was ultimately spoilt by the security presence that I’m pretty sure don’t match Rockliffe’s brand values.…
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Date of stay: May 2021Trip type: Traveled as a couple
Helpful
Response from Chris Cooper, Other at Rockliffe Hall
Responded 1 week ago
Dear David, Thank you for taking the time to write a review follow your recent stay with us. I am pleased that you enjoyed most aspects of your stay, but I am of course very disappointed to learn that your encounters with the security team tarnished your experience. Although the security team are not Rockliffe Hall team members, it is still imperative that they conduct themselves in a friendly, approachable and professional manner. I can assure you that I have taken your feedback very seriously and have addressed the points you raised in your comments with the security team. Providing exceptional, unrivalled and lasting memories for our guests is at the very heart of what we do and I am delighted that Anton and the Front of House team managed to demonstrate that. I do hope to welcome you back to Rockliffe Hall in the near future. Kind regards Chris Cooper Director of Operations
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PRICE RANGE
$260 - $405 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
rockliffe hall hotel hurworth-on-tees
LOCATION
United KingdomEnglandCounty DurhamDarlingtonHurworth-on-Tees
NUMBER OF ROOMS
77
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Claim Your Listing Frequently Asked Questions about Rockliffe Hall
What are some of the property amenities at Rockliffe Hall?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Rockliffe Hall?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Rockliffe Hall?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
What are some restaurants close to Rockliffe Hall?
Conveniently located restaurants include The Orangery, The Brasserie, and The Clubhouse Kitchen & Bar.
Are there opportunities to exercise at Rockliffe Hall?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Is Rockliffe Hall located near the city center?
Yes, it is 0.7 miles away from the center of Hurworth-on-Tees.
Are any cleaning services offered at Rockliffe Hall?
Yes, dry cleaning and laundry service are offered to guests.
Does Rockliffe Hall offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Rockliffe Hall?
Many travelers enjoy visiting David Mach's Train sculpture, Darlington (3.3 miles), Durham Town Hall (3.1 miles), and Tees Cottage Pumping Station (3.6 miles).
Does Rockliffe Hall have any great views?
Yes, guests often enjoy the park view available here.