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1 Pilmore Mews, Hurworth-on-Tees, Darlington DL2 2DU England
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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
- Staff required to regularly wash hands
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Updated 09/23/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Rockliffe Hall
Updated 09/23/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
Location
4.7
Cleanliness
4.9
Service
4.7
Value
4.4
Travelers' Choice
Rockliffe Hall is the only five red star hotel in the North of England. Set on a magnificent 18th century estate on the banks of the River Tees, Rockliffe Hall is a destination in itself. Rockliffe Hall's world-class spa and golf course, well-equipped meeting rooms, three restaurants and sublime service ensure it is the perfect place to escape and relax, to do business, and to create memories that will linger on.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Bicycles available
Children's playground
Electric vehicle charging station
Parking
Wifi
Hot tub
Pool with view
Indoor pool
Outdoor pool
Heated pool
Fitness / spa locker rooms
Fitness classes
Personal trainer
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Special diet menus
Wine / champagne
Golf course
Patio
Kids' outdoor play equipment
Highchairs available
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Manicure
Massage
Neck massage
Pedicure
Salon
Waxing services
Baggage storage
Concierge
Gift shop
Newspaper
Non-smoking hotel
Picnic area
Butler service
First aid kit
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Bathrobes
Air conditioning
Housekeeping
Private balcony
Room service
Minibar
Flatscreen TV
Bath / shower
Safe
Seating area
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English
Hotel links
Location
Full view
Contact
1 Pilmore Mews, Hurworth-on-Tees, Darlington DL2 2DU England
Getting there
Rental CarsSee all Hurworth-on-Tees rental cars
3551Reviews29Q+A100Room tips
Reviews
Traveler rating
- 2,766
- 444
- 208
- 78
- 56
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Popular mentions
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Most Recent
Me and my husband used to absolutely adore this resort before covid, I don’t know what happened! We recently decided after my husbands recent surgery to visit Rockliffe for a small getaway. The reception staff as previously were amazing, Alison in particular couldn’t have done enough. The spa facilities were as always amazing, and we thoroughly enjoyed our time using them. We decided to dine in the clubhouse as the orangery menu is not to our liking, not an issue though. We did however choose to visit the cocktail bar after our meal. We were greeted by a blonde woman who was absolutely fabulous, she had us in stitches, unfortunately we could not recall her name. The cocktails however were overpriced for what we were served. We could see staff regularly reading notes on how to make a cocktail which my husband felt was very unprofessional, we have never seen that done at Rockliffe before. The staff were friendly however which made up for the lack of knowledge. The room was as beautiful as we had remembered and could not find a fault with it! As for breakfast in the Orangery, Samantha is an absolute credit to the hotel, and she definitely deserves a raise! This was unfortunately not the attitude matches by other staff however, one young girl in particular with dark hair could be heard expressing how tired she was and she very clearly did not want to be there. Very disappointing. overall we would stay again, but there are definitely areas for improvement…
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Date of stay: April 2022Trip type: Traveled
Helpful
It’s been a while since our last visit to Rockliffe Hall , and it has just got better and better . We stayed in a newly re fitted Room, which I couldn’t fault . The staff are all wonderful and can’t do enough to help . Great Breakfast , and again great service . We will definitely return and shall bring Friends with us. Might even fit in a game of Golf . Five star all the way 👍
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Date of stay: May 2022Trip type: Traveled
Helpful
Response from Jason Adams, Other at Rockliffe Hall
Responded 3 days ago
Dear jan r Thank you for your wonderful review and delighted you enjoyed our newly refurbished bedroom. The team are a credit to Rockliffe Hall and will always strive to offer the very best service and hospitality to all our guests and members. We very much look forward to seeing you again and bringing friends and enjoying happy memories back at Rockliffe Kind Regards Jason Adams MANAGING DIRECTOR
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My friend and I returned here for afternoon tea following a previous visit when things did not go quite to plan. Our second visit was perfect and Rockliffe Hall delivered the service you would expect. Thank you Rockliffe Hall the afternoon tea, the setting and the service were fabulous.
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Date of stay: May 2022
Service
Helpful
Response from Jason Adams, Other at Rockliffe Hall
Responded 1 week ago
Dear Grannieinretirement Thank you for your delightful review, and so pleased everything was how it should be, all be it, second time around. I appreciate greatly you joining us again and very much looking forward to continuing to welcoming you in 2022 and beyond. Kind Regards Jason Adams MANAGING DIRECTOR
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We just had a lovely couple of days at the hotel. The setting is beautiful. We had an accessible room (as my partner is disabled) and this ensured a comfortable stay for us both. The hotel has embraced accessibility with ramps and ensuring easy access for a mobility scooter. Unfortunately this accessibility does not extend to the pool. Getting into the spa was great. Appropriate changing area, ramp into the spa but then he was unable to access the pool. Consequently on the two occasions we used the spa he had to sit at the side and watch! I did address the matter with reception and the following day with the manager on duty who did say he would bring it up with the spa manager. I would be interested to see if this does happen and how it is resolved. I did appreciate there was nothing he could do whilst we were staying there but did feel that our issue was somewhat brushed off and may seem trivial to some but it was a real problem for us. It’s such a shame that a lot of thought has been given to equal access for disabled but it stops at the pool. With just a little extra thought this could be addressed and then the facilities would be there for all to enjoy.…
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Date of stay: May 2022Trip type: Traveled
Helpful
Response from Jason Adams, Other at Rockliffe Hall
Responded 3 days ago
Dear BeverleyAnne104 Thank your for your wonderful review and glad you enjoyed the beauty of our Resort, and pleased you found access around the hotel easy to navigate The Spa, as does the Hotel, conforms to the Disability Discrimination Act (DDA) regulations 1995 as you would of course expect in such an establishment, and as always we are looking at ways to improve our services to all our guests without discrimination. I will of course, in light of your concerns address this with the team and make changes wherever economically possible. Thank you again, and do hope you will join us in the not too distant future Kind Regards Jason Adams MANAGING DIRECTOR
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+1
We booked direct with Rockliffe on a 3 for 2 deal and decided to treat ourselves to one of the Suites in the Old Hall, whereas we’ve always booked in the New Hall. The Suite was beautiful…. there is no aircon which I found useful to know, but you can ask for a fan if you’re a bit hot and bothered on a warm night. The shower was a squeeze to get in and out of too, so took full advantage of the large bath, with a built in TV. Breakfast was also included in The Orangery each morning which was a very relaxing experience. We did use the Spa each day too and there are some lovely local walks. We shall return !
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Date of stay: May 2022Trip type: Traveled
Helpful
Response from Jason Adams, Other at Rockliffe Hall
Responded 2 weeks ago
Dear SuzyMP72 Thank you for your delightful review, and so pleased you enjoyed your stay with us. Thank you also for the constructive feedback regarding the shower and the lack of air conditioning, this will be addressed when the rooms are refurbished next year. Sounds like you had a wonderfully relaxing time, and very much looking forward to seeing you again in the not too distant future Kind Regards Jason Adams MANAGING DIRECTOR
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Stayed for one evening- Front of house very professional, hotel spotless, room was large and comfortable, food in the clubhouse very good. The staff in the clubhouse restaurant were very enthusiastic and willing to interact or not as the customer required.
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Date of stay: May 2022Trip type: Traveled
Room Tip: Great parking, small walk to the clubhouse restaurant
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Helpful
Response from Jason Adams, Other at Rockliffe Hall
Responded 2 weeks ago
Dear Louise H Delighted you had a wonderful stay with us, and every area of the hotel and resort met with your expectations. Thank you very much for your kind words and we look forward to welcoming you again very soon Kind Regards Jason Adams MANAGING DIRECTOR
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+1
Better late than never!! My wife and I had a lovely stay at this hotel in April 2022, it proved to totally relaxing experience and exactly what we needed. The suite we a lovely suite in the Old hall and was exactly how we expected, we were not disappointed as it was beautifully designed with lots of space to relax. What really made our stay was the professional service that we received throughout, the staff could not have been more helpful. Naturally there are always some members staff who stand out more than other’s and this is not saying others were any less helpful, however I would like to give special appreciation and a well earned thank you to Alison who met us when we arrived and pretty much managed our stay. Alison could not have been any more helpful, she portrayed the Rockliffe Product to the full, she was attentive, professional and had amazing customer focus ensuring that our experience was more than first class. We have stayed at Rockliffe many times and we have enjoyed our stays and during the years we have seen Rockliffe grow and develop into the hotel it is. COVID prevented us visiting but it was nice to see the new facilities and facelift that has taken place; we were pleasantly surprised. Overall this 5 star hotel is an amazing venue, with beautiful grounds, very comfortable rooms, enjoyable facilities and not forgetting a great choice of restaurants for all. We are definitely looking forward to our next visit, hopefully not after such a long break as was imposed by exceptional circumstances. We fully recommend staying at Rockliffe Hall, you won’t be disappointed. Thank you…
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Date of stay: April 2022Trip type: Traveled
Helpful
Response from Jason Adams, Other at Rockliffe Hall
Responded 3 weeks ago
Dear MarkwYorkshire Thank you for such for kind words, Covid has changed us as well, and hopefully for the better. I am delighted you enjoyed your experience of the resort so much, and delighted that after Covid you could enjoy and relax every part of the Hotel, including are many restaurant offerings. Your point about our restaurant offerings pleases me greatly, as my main aim was to give everyone on site a very different experience in any of the three restaurants. The team are amazing at what they do, and we do huge amounts of training and there dedication to look after our guest goes beyond expectation Thank you once again, and we look forward to seeing you again very soon Kind Regards Jason Adams MANAGING DIRECTOR
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From the moment we arrived to when we checked out everything was as good or better than I had hoped. The spa was lovely - could easily have spent more time in there. We were upgraded to a junior suite in the New Hall from the lodge and the room was amazing. Lovely view, great welcome tray, an area with a mirror for applying make-up (an item that is often overlooked in hotels) and even a TV in the bathroom. We paid extra to have the tasting menu in the Orangery and did not regret the decision as we enjoyed every course. Breakfast was similarly good although the wait for the cooked items was longer than it should have been. Thanks for making my birthday special.
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Date of stay: April 2022
Rooms
Service
Sleep Quality
Helpful
Response from Jason Adams, Other at Rockliffe Hall
Responded 3 weeks ago
Dear francevisitorleeds Thank you for such a wonderful review and delighted you enjoyed every aspect of your experience with us. We very much look forward to welcoming you back very soon Kind Regards Jason Adams MANAGING DIRECTOR
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We have returned home from our recent stay at Rockliffe having had the best stay. I have stayed a number of times for work, however this was my first visit with the family. My whole family were made to feel really welcome. Little extras in the bedrooms, swimming time in the spa, kids menus and most importantly how the team made us feel. Every single member of the team delivered 5 star service whist still managing to make my family feel welcome. My wife had a treatment which she said was one of the best she has had. The standout member of the team was Sam who works in the Orangery at breakfast. Sam looked after us both mornings and made a real fuss of the kids. On our last morning I left to try and get our little one to sleep, Sam made up some treat boxes for the kids for later... sometimes it just the little touches that make the difference. Thank you for a great stay…
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Date of stay: April 2022Trip type: Traveled
Helpful
Response from Jason Adams, Other at Rockliffe Hall
Responded 5 weeks ago
Dear Rich2306 Thank you very much for your kind words, the team will be delighted to read your comments, and I have already spoken with Sam about her exemplary service. having children herself does help to manage parents expectations and put their minds at rest, so really pleased that was noted. We very much look forward to seeing you again soon, and enjoy the rest of the Easter break with the family. Kind Regards Jason Adams MANAGING DIRECTOR
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Another fabulous stay at Rockliffe- from the moment we arrive to the moment we leave we are always made to feel special. Our room on the ground floor opened out onto a terrace and with the beautiful weather meant that our children could happily play on the grass while we sat and watched them. Our children (5,7) love the swimming and play park and enjoyed the Easter hunt around the hotel; not to mention watching the tele in the bath! The beds are super comfortable and the rooms are high spec. The staff always go the extra mile to ensure we have the most fantastic stay; nothing is seemingly too much effort for them. Another big thumbs up from us- we will be back again!
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Date of stay: April 2022Trip type: Traveled
Helpful
Response from Jason Adams, Other at Rockliffe Hall
Responded Apr 19, 2022
Dear georginar159 Thank you for a wonderful review and good to see you back at the resort, the boys are growing up fast and delighted you still feel Rockliffe is suitable for you all. We keep working to improve every element of the guest journey and I am thoroughly pleased you all enjoyed it once again, and look forward to welcoming you, hopefully later in the year. Kind Regards Jason Adams MANAGING DIRECTOR
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PRICE RANGE
$316 - $485 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
rockliffe hall hotel hurworth-on-tees
LOCATION
United KingdomEnglandCounty DurhamDarlingtonHurworth-on-Tees
NUMBER OF ROOMS
77
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Claim Your Listing Frequently Asked Questions about Rockliffe Hall
What are some of the property amenities at Rockliffe Hall?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Rockliffe Hall?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Rockliffe Hall?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
What are some restaurants close to Rockliffe Hall?
Conveniently located restaurants include The Orangery, The Clubhouse Kitchen & Bar, and The Comet Hotel.
Are there opportunities to exercise at Rockliffe Hall?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Is Rockliffe Hall located near the city center?
Yes, it is 0.7 miles away from the center of Hurworth-on-Tees.
Are any cleaning services offered at Rockliffe Hall?
Yes, dry cleaning and laundry service are offered to guests.
Does Rockliffe Hall offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Rockliffe Hall?
Many travelers enjoy visiting David Mach's Train Sculpture, Darlington (3.3 miles), Durham Town Hall (3.1 miles), and Tees Cottage Pumping Station (3.6 miles).
Does Rockliffe Hall have any great views?
Yes, guests often enjoy the park view available here.