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Villa Orselina - Small Luxury Hotel

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Traveler (363)
Room & Suite (167)
Dining (69)

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About

#1 of 2 hotels in Orselina
Location
4.9
Cleanliness
4.9
Service
4.7
Value
4.5
Located in a privileged position above Locarno with breathtaking views over Lake Maggiore, the boutique hotel Villa Orselina offers unique suites and rooms with a view, a fine restaurant with Mediterranean cuisine and fantastic terrace as well as a panorama lounge and bar, and a wellness oasis “La Spa”. Peace, discretion & Mediterranean flair. Villa Orselina, the world of relaxation.
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Property amenities
Parking garage
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Bicycle rental
Mini golf
Highchairs available
Wifi
Pool / beach towels
Pool with view
Indoor pool
Outdoor pool
Heated pool
Yoga classes
Yoga room
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary tea
Complimentary welcome drink
Kids' meals
Outdoor dining area
Special diet menus
Wine / champagne
Poolside bar
Squash
Bicycle tours
Entertainment staff
Squash offsite
Tennis court offsite
Walking tours
Board games / puzzles
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Shuttle bus service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Makeup services
Manicure
Massage
Neck massage
Open-air bath
Pedicure
Steam room
Waxing services
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Sun terrace
Sun umbrellas
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Fireplace
Coffee / tea maker
Flatscreen TV
Bath / shower
Bathrobes
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Sofa
Telephone
Wardrobe / closet
Bottled water
Clothes rack
Private bathrooms
Wake-up service / alarm clock
Kitchenette
Minibar
Refrigerator
Radio
Hair dryer
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Room types
Mountain view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Business
Languages Spoken
English, French, German, Italian
313Reviews2Q+A23Room tips
Traveler rating
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Lorenzo V wrote a review Sep 2023
New York City, New York38 contributions3 helpful votes
Beautiful hotel with panoramic views of Locarno and Lake Maggiore. The staff at the hotel are absolutely amazing, kind and efficient. The rooms are spacious, very comfortable and clean. The food is spectacular!! They have a beautiful outdoor pool and garden area that offers a real tranquil atmosphere. Easily accessible from Locarno city center by funicular but you can also walk down a beautiful nature path, which we really loved to do each day. An absolutely amazing hotel that I highly recommend!!
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Date of stay: September 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Daria Zlobinski wrote a review Sep 2023
Moscow, Russia8 contributions
+1
Gorgeous hotel with a magnificent view! Your stay commenced with an aperitivo in the patio, overlooking the panorama of Lago Maggiore. The service was top notch, with an extensive tour of all the facilities. I loved the floral arrangements that were spread across the property! The rooms are spacious and clean, featuring a kitchenette! A more old time feel with the interior but it’s so nice to have vast amounts of space! There are options to request different pillows. There are plenty of chaises for one to enjoy by the pool and various levels of the property. I wish I had the chance to explore the spa! The breakfast selection is good. Seating is offered indoors and outside, with fantastic service from the staff. The club sandwich was delicious from the restaurant, even if the meals are a dash pricey (but you are in Switzerland!!). Overall, you know you are in good hands! Plus, you have this beautiful view accompanying you wherever you are in the hotel!
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Date of stay: September 2023Trip type: Traveled with friends
Room Tip: Valet parking is available
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MrsWorldly wrote a review Aug 2023
Melbourne, Australia346 contributions203 helpful votes
This hotel sits above Locarno, which is easily reached by the funicular about 100 m away. They were very nice and let us see 2 or 3 rooms to select the one we liked best. 111 was our choice, it was above the garden and private. The swimming pool at this hotel is very good, heated to just the right degrees, 28 it has full sun all day and lots of soft lounge chairs, many in secluded areas. There is a pool restaurant and it was a nice salad and sandwich we ate there. Our bathroom was very unusual with a fabulous shower with incredible water jets and pressure, but the toilet had a fan that went on every time you sat down, that was annoying. We also ate 3 times in this one other restaurant which is also the breakfast room. We were not happy with most of the meals here, except the 1st one which was the mixed fish grill. That was a generous and nice dish of 4 fish varieties. We both lost weight eating nightly meals at the hotel but as it was a heatwave it was too much trouble to go down to the town and get back so we just stayed in the hotel. We lost weight as the portions of the main course portions were SO small as to be utterly stupid..and miserable. One night we waited 1.30 hours for our mains and were so hungry can you imagine how we felt when we received a tiny bowl of spaghetti and only 4 tagatellie as they wouldn't make it a main dish for me...... Apart from the unacceptable delay we found the restaurant so uncomfortable as it had NO AIR-CONDITIONING AT ALL ANYWHERE EXCEPT IN YOUR ROOM. even there it was pathetic, number 2 was high not number 3 and no one told us, I was so confused and found out on the 3rd day after calling reception as I thought the housekeeping kept turning it down but in fact they were turning it UP, from 3 to 2! The bed was a 3 star hotel mattress and the sheets were not up to a 5 star standard. I'd never return as, it was so hot in our room and all public areas. Maybe for winter or autumn. I cannot say or agree that this is a 5 star property, believe me it isn't. Small portions of food will Not get you a Michelin Star. Glamorous views are not enough for a 4 day's stay.
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Date of stay: August 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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R4148FSdavidk wrote a review Aug 2023
1 contribution
A beautifully kept Hotel in gorgeous grounds with spectacular views over Locarno, Lake Maggiore and the surrounding mountains. As a small luxury Hotel this means you are never crowded out of the amenities. We especially loved a long and lazy breakfast in the sun on the restaurant terrace. All of this is enhanced by the staff who make you feel entirely welcome, it is their pleasure to serve and treat you as though you are the only guest in the Hotel. This was my fourth stay along with different members of my family since 2013 and I cannot wait to return. My thanks to you.
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Date of stay: July 2023
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Janinem78 wrote a review Aug 2023
Zurich, Switzerland11 contributions4 helpful votes
Thank you Villa Orselina Team for that amazing stay. The Lifestyle Suite was just beautiful, the dinner fantastic, the view and pool great. Your staff is so kind and we felt the dolce far niente in every moment. Absolutely a must see
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Date of stay: August 2023
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Juliana R wrote a review Jul 2023
1 contribution
I had an amazing experience with all team of the hotel. They are all very polite, friendly, and helpful. A special thanks to Mrs. Bozena from the reception who helped me with my travel plans even before we arrived. It's a very peaceful place to relax and me and my mom had the best time ever! Looking forward to come back again.
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Date of stay: July 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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lovetotravel91 wrote a review Jul 2022
toronto canada35 contributions29 helpful votes
From the moment you enter this hotel , you are taken with the magnificent floral arrangements in the lobby .Our room was perfect with every amenity possible . The view was outstanding , and cleanliness was to perfection . Breakfast and dinner were superb . The grounds are beautiful and exquisitely maintained . The service was exceptional at all times and all staff aimed to please . A truly beautiful and very special property . We had a wonderful time . Only complaint is that we were not there long enough. Very highly recommended !!!!
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Date of stay: July 2022
Location
Service
Sleep Quality
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SPaulDev wrote a review Jun 2022
United States9 contributions2 helpful votes
My wife and I are frequent travelers to CH, and have stayed at many 5* hotels around the world. Our last stay in CH was five nights at the Splendide Royale in Lugano, summer 2019, after a trip through the vineyards of N. IT. Then COVID was declared a pandemic, and tourism stopped. For the spring of 2020, then 2021 and finally 2022, I made reservations for travel to CH, till all was clear and we could vacation again in May 2022. Due to fear of COVID, I had searched for 5* hotels with sunny, south-facing suites. Villa Orselina seemed like a great place : up on a hill in Locarno, with wide, sunny, south-facing balconies and views. The Lifestyle suite seemed like a great choice. On top of that, the hotel offered a 5-for-4 deal. Everything looked great. On paper. So I booked a five-night stay, from 13 to 18 of May, 2022. Checking in at Villa Orselina, we waited for about an hour for a 'welcome drink', that never came, and for bell-staff to take our luggage to our suite. Finally, we were led to our Lifestyle Suite : through the bar, past two small toilets, up a small, dingy elevator, to our "suite". We got the feeling that we were being taken into the servant quarters. Instead of a grand, sunny, panoramic vista over the lake advertised by Villa Orselina, especially for its Lifestyle Suites, our suite had a shady, partial-lake, partial-apartment-building view, overlooking a rain-drain / stairs that no one uses. Not even remotely what we expected. A waiter at the restaurant told us there were 14 Lifestyle suites, and he pointed to the suites on the top floor, with grand, sunny views over the lake. That is what we expected to get, but that was very different from what we got. I consider that to be dishonest marketing. When we asked the front desk about our suite, we were told by one person that the only thing available was the suite given to us, then told by a more senior person that all Lifestyle suites were in that small area. Clearly a lie. Fourteen Lifestyle suites cannot fit in a space for one, even if on four floors. And 'Lifestyle Suites' would not be in what appeared to be servant quarters. It seems we were baited by a 5-for-4 deal, then given a 'suite' that very few people would want. On top of that, we felt unwelcome in the restaurant that evening, and were served a half-burnt, half-raw entree. Decided to not have dinners at the restaurant. The experience at Villa Orselina completely spoiled our mood, and put us at perceived risk of COVID. It also wasted five precious days of our 17-night vacation, that we had waited for three years of the pandemic, and wasted five days of precious time off from work. Instead of a joyous vacation, we were given a sour experience. Villa Orselina is, in our experience, not consistent with Brand SLH and Brand CH. I wrote to their Director. Got a response that was consistent with my disappointing experience at Villa Orselina. Will not visit again.
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Date of stay: May 2022
Cleanliness
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Daniel Schälli, General Manager at Villa Orselina - Small Luxury Hotel
Responded Jun 29, 2022
Dear Mr. & Mrs. Paul Dev as I already expressed in our e-mail conversation I regret that I did not had the opportunity to meet you during your vacation and to discuss your experience with me personaly. A month after stay, a reaction is more difficult. After the long COVID time, which was more than sapping, the anticipation of a vacation is great and I regret all the most that you left us with such a disappointed impression and that we were unable to meet your expectations with neither the view of our lifestyle suite nor the service quality of our team. Our 14 lifestyle suites are in the same building. We prepared for your arrival one Lifestylesuite on the ground floor (Nr. 101, near to the pool area and garden). During the rooming you asked us for a suite on a higher floor and we offered you an alternative suite on the third floor (of four floors). Both are appreciated suites. We are sorry that both suites did not met your expectations. Our offer "stay 5 nights and pay 4" is valued by our guests as an attractive arrangement, so I am surprised by your impression of a tempting offer. As you wrote in your e-mail to me, you already visited hotels in Switzerland and Ticino in the past. So I took the liberty to invite you for an other night during your next stay in Europe, in order to change your mind about our service quality. I regret that you find our response disappointing. Daniel Schälli Direttore & the Villa Orselina Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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AlThani wrote a review Jun 2022
1 contribution
one of the most beutiful, cleanessed and the BEST OF THE BEST IN SERVICE. THE HOTEL DESERVE A 7 STAR FOR CUSTOMER SERVICE... They offer to clean more than a day, reception was very welcoming, helped me to book direct through the phone with a discount
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Date of stay: June 2022
Cleanliness
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Daniel Schälli, General Manager at Villa Orselina - Small Luxury Hotel
Responded Jun 26, 2022
Dear Mrs. Noora Thank you for booking directly with our reception team. Depending on hotel occupancy, we can sometimes offer a better offer or refer to offers that cannot be found online. We are delighted that you appreciated our costumer service and cleaning team so much. We hope to welcome you again, with best regards Daniel Schäli General Manager & the Villa Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Valeria Rogozina wrote a review Dec 2021
St. Petersburg, Russia13 contributions3 helpful votes
+1
Small luxury hotel with wonderful garden and stunning view over Lago Maggiore. For couples either for families with kids this place is highly recommended for super chill relaxing time whether it's day at the spa or evening with cocktails 🥂 looking forward to be back on that terrasse in summertime 😍
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Date of stay: August 2021Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Daniel Schälli, General Manager at Villa Orselina - Small Luxury Hotel
Responded Jun 26, 2022
Dear eleid Thank you for visiting Villa Orselina and for your review. We are pleased that you and your children felt completely comfortable and that we will be able to welcome you again. Sincerely Daniel Schälli General Manager with the Villa Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$395 - $605 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Villa Orselina
LOCATION
SwitzerlandSwiss AlpsCanton of TicinoLake MaggioreOrselina
NUMBER OF ROOMS
28
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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VILLA ORSELINA - SMALL LUXURY HOTEL - Prices & Reviews (Switzerland)

Frequently Asked Questions about Villa Orselina - Small Luxury Hotel
Which popular attractions are close to Villa Orselina - Small Luxury Hotel?
Nearby attractions include Sacromonte e Santuario Madonna del Sasso (0.4 miles), Piazza Grande (0.5 miles), and Ghisla Art Collection (0.6 miles).
What are some of the property amenities at Villa Orselina - Small Luxury Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Villa Orselina - Small Luxury Hotel?
Top room amenities include a kitchenette, a minibar, and air conditioning.
What food & drink options are available at Villa Orselina - Small Luxury Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Villa Orselina - Small Luxury Hotel?
Yes, a parking garage, secured parking, and street parking are available to guests.
What are some restaurants close to Villa Orselina - Small Luxury Hotel?
Conveniently located restaurants include Antica Osteria, L'Archetto Take Away, and Locanda Locarnese.
Are there opportunities to exercise at Villa Orselina - Small Luxury Hotel?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Villa Orselina - Small Luxury Hotel have airport transportation?
Yes, Villa Orselina - Small Luxury Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Villa Orselina - Small Luxury Hotel located near the city center?
Yes, it is 0.3 miles away from the center of Orselina.
Are any cleaning services offered at Villa Orselina - Small Luxury Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Villa Orselina - Small Luxury Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.