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Villa Orselina - Boutique Panorama Retreat

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Via Santuario 10, Orselina 6644 Switzerland
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Traveler (286)
Room & Suite (141)
Dining (56)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

About

#1 of 2 hotels in Orselina
Location
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Service
Value
Travelers' Choice
Located in a privileged position above Locarno with breathtaking views over Lake Maggiore, the boutique hotel Villa Orselina offers unique suites and rooms with a view, a fine restaurant with Mediterranean cuisine and fantastic terrace as well as a panorama lounge and bar, and a wellness oasis “La Spa”. Peace, discretion & Mediterranean flair. Villa Orselina, the world of relaxation.
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Property amenities
Parking garage
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Bicycle rental
Golf course
Highchairs available
Wifi
Pool / beach towels
Pool with view
Outdoor pool
Heated pool
Yoga classes
Yoga room
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary tea
Complimentary welcome drink
Kids' meals
Outdoor dining area
Special diet menus
Wine / champagne
Swimup bar
Poolside bar
Mini golf
Squash
Tennis court
Bicycle tours
Entertainment staff
Squash offsite
Tennis court offsite
Walking tours
Board games / puzzles
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Shuttle bus service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Makeup services
Manicure
Massage
Neck massage
Open-air bath
Pedicure
Steam room
Waxing services
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Sun terrace
Sun umbrellas
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Fireplace
Coffee / tea maker
Flatscreen TV
Bath / shower
Bathrobes
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Sofa
Telephone
Wardrobe / closet
Bottled water
Clothes rack
Private bathrooms
Wake-up service / alarm clock
Kitchenette
Minibar
Refrigerator
Radio
Hair dryer
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Room types
Mountain view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Business
Languages Spoken
English, French, German, Italian
283Reviews2Q+A23Room tips
Traveler rating
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Popular mentions
HenrySchw wrote a review May 2021
Meilen, Switzerland119 contributions84 helpful votes
We have stayed in a Corner Suite at Villa Orselina for 4 nights. All in all, it was a very good stay. Positive: - Warm Welcome - Very Friendly Staff - Fantastic view - lots of space in the suite - very good food in the evening (we had half board) - Relaxing atmosphere What not worked perfectly/was not perfect: - Service at Pool Restaurant is often inexistent (often nobody around, ring service botton not working and when going to the front desk, staff tried to convince us having lunch in another restaurant; what we denied) Some dishes (e.g. eggs benedict) need to be paid extra even though breakfast is included in room rate (we have paid CHF 4700 for 4 nights incl. halfboard); this is not good, in a five star hotel I expect also some special dishes are included - sleeping area (bed, cupboard) need to be renewed soon. It looks quite dark and very much 80s/90s-style which looks odd comparing to the nice rest of the suite I recommend Villa Orselina, but some minor things need to be fixed, otherwise, it may quickly be outpriced (and including egg benedict should not be a big deal :-) Thanks for the pleasant stay!
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Date of stay: May 2021
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Michael H wrote a review May 2021
Rome, Italy3 contributions
After a short time, my path led me to the hotel Villa Orselina. I was very touched by the warm welcome I received from the director Daniel Schälli and his team. It is my duty to thank you for the wonderful room and the great service, but especially for the perfectly organised dinner in the evening. The arrival of my business partners was considerably delayed. Nevertheless, we were treated to a wonderful evening at a very late hour with the greatest kindness and attention. In the morning we enjoyed a hearty breakfast on the terrace in the most beautiful sunshine. Thanks also for the discreet but nevertheless effective Corona protection measures. We will be very happy to see you again soon.
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Date of stay: May 2021
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Trip type: Traveled on business
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JBtravel900 wrote a review May 2021
Zurich, Switzerland104 contributions45 helpful votes
Villa Orselina was exactly what we were looking for! A relaxing and wonderful retreat at Lago Maggiore! The location was just perfect and the view unbeatable. We also want to point out the pool area and spa where we enjoyed countless hours relaxing and taking the sun. However, what we enjoyed most was the personalized service and attention to detail we experienced from the entire team at Villa Orselina. Every single staff member went out of their way to make us feel special. Thank you to the team of Villa Orselina for a truly special stay. We really cannot wait to return soon!
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Date of stay: May 2021
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Response from Villa Orselina, Geschäftsführer at Villa Orselina - Boutique Panorama Retreat
Responded Jun 3, 2021
Dear Guest, thank you ever so much for your kind feedback. We are glad to read that you enjoyed our boutique hotel and that you had a relaxing stay. We appreciate the compliments for our service and pass them on to our staff members. We hope to have the pleasure to welcoming you again at Villa Orselina and send you best regards from sunny south, Daniel Schälli, General Manager and the team of Villa Orselina
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mcharbonnel wrote a review May 2021
Lausanne21 contributions20 helpful votes
Just spent 5 nights in this hotel located on the heights of Locarno. I won’t write a long review since I don’t want to waste more time than I already did by staying there. First, the good points (exhaustive) : the location, the view, the room’s balcony (even though there was only one deckchair, in a double room...) Then, the issues (not exhaustive) : 1. The quality of service : some waiters speak so loud that it’s embarrassing, the cleaning lady enters your room at 9:00am without knocking, you’ll never find a clean towel at the swimming pool, nobody will ever come if you call someone at the pool to get a drink, the gardeners will wake you up with a start while you are sleeping by the pool at 11:00am, you’ll be asked to go and get your car by yourself at the garage because the parking valet is not available (at 6:00pm, and in spite of the 35 CHF parking’s fee), you’ll get a complimentary jug of tap water on your bedside table, ... 2. The breakfast is not even worthy of a 3* hotel : the buffet is really small (no viennoiserie except some dry factory-made croissants, ...), the quality of the food is very low (butter in plastic trays, ...), the scrambled eggs are served with a ladle in an empty plate, ... 3. The pool and the spa are largely overrated : there was a terrific smell of sweat in the hammam and nobody seemed to care, the furniture is old and basic, a duck stayed in the swimming pool for almost 1 hour (in the middle of the afternoon), ... 4. The hotel atmosphere is correct, but far from what you expect for this hotel category : the lift looks like a service elevator, the hairdryer in the bathroom is hanging on the wall with a nail, the carpets in the corridors are full of stains, ... When you pay 800 CHF per night, you clearly expect a unique , mind-blowing experience. And, instead of that, I have the feeling that I stayed in an old 4-star hotel, which could offer exactly the same kind of service for one third of that price. Since I’m not used to keep that kind of bad feeling for myself, I took the time to talk with a manager 2 days before leaving the hotel. We had a nice discussion, then I had the pleasure to find a bottle of champagne in my room the day after. Is this enough to compensate the bad experience I had at Villa Orselina ? Clearly not. I would even say that it’s petty. Needless to say that I’ll never come back, and that I don’t recommend this hotel to anybody.
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Date of stay: May 2021
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Response from Villa Orselina Orselina, General Manager at Villa Orselina - Boutique Panorama Retreat
Responded Jun 1, 2021
Thank you for your feedback , we appreciate you taking the time to share your experience. We are sorry to hear that your stay with us was not satisfactory. It is very important for us to receive feedback from our guests in order to improve our services constantly. Please rest assured that your remarks will be taken into consideration. We would be glad to host you again at the Villa Orselina. Warm regards Daniel Schälli, General Manager
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A.L. wrote a review Jan 2021
2 contributions
We stayed there in July 2020 with our three children (6 years and twins of 3 years). The location is gorgeous, as are the rooms. The hotel is beautiful and also constructed in a comfortable way. Whether it is on one of the several terraces overlooking Lago Maggiore, at the pool, or in the restaurant - the staff will always pay utmost attention to you, and even more so to the youngest ones in the family.
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Date of stay: July 2020
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Response from Daniel Schälli, General Manager at Villa Orselina - Boutique Panorama Retreat
Responded Feb 1, 2021
Dear Andreas We are delighted that you enjoyed your family vacation at Villa Orselina last year and we thank you for your positiv review. We hope to see your family again this year and wish you all the best until then. With Kind regards Daniel Schälli General Manager with the Villa Orselina Team
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PRICE RANGE
$353 - $815 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Villa Orselina
LOCATION
SwitzerlandSwiss AlpsCanton of TicinoLake MaggioreOrselina
NUMBER OF ROOMS
28
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Frequently Asked Questions about Villa Orselina - Boutique Panorama Retreat
Which popular attractions are close to Villa Orselina - Boutique Panorama Retreat?
Nearby attractions include Cardada (0.1 miles), Sacromonte e Santuario Madonna del Sasso (0.4 miles), and Piazza Grande (0.5 miles).
What are some of the property amenities at Villa Orselina - Boutique Panorama Retreat?
Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast.
Which room amenities are available at Villa Orselina - Boutique Panorama Retreat?
Top room amenities include a kitchenette, a minibar, and air conditioning.
What food & drink options are available at Villa Orselina - Boutique Panorama Retreat?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Villa Orselina - Boutique Panorama Retreat?
Yes, a parking garage, secured parking, and street parking are available to guests.
What are some restaurants close to Villa Orselina - Boutique Panorama Retreat?
Conveniently located restaurants include L'Archetto Take Away, Locanda Locarnese, and Ristorante Bottega del Vino.
Are there opportunities to exercise at Villa Orselina - Boutique Panorama Retreat?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Villa Orselina - Boutique Panorama Retreat have an airport shuttle?
Yes, Villa Orselina - Boutique Panorama Retreat offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Villa Orselina - Boutique Panorama Retreat located near the city center?
Yes, it is 0.3 miles away from the center of Orselina.
Are any cleaning services offered at Villa Orselina - Boutique Panorama Retreat?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Villa Orselina - Boutique Panorama Retreat?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.