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The Waterfront Inn

434 reviews
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Traveler (118)
Room & Suite (35)
Pool & Beach (9)
Overview
  • Excellent56%
  • Very good24%
  • Average12%
  • Poor4%
  • Terrible4%
Travelers talk about
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.0 Star Hotel
All hotel details
Rooms
Feb 4Feb 5
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (434)Write a Review
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LanguageEnglish
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Show reviews that mention
All reviewslake sumterretirement communitybreakfast buffetnightly entertainmentlake viewsales managerrent a golf cartwithin walking distancebalcony roombeautiful hotelnice place to staynice sizebeds were very comfortableconvenient locationhotel restaurantcoffee makerchristie
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1 - 5 of 432 reviews
Reviewed 1 week ago

We travel a lot and have rarely had such a bad experience at a hotel. The manager, Felix, said he would need to charge us $75 more to get a room where we could get some outside air (which we only needed due to the...More

2  Thank JHCNYC
Response from Amelias52, General Manager at The Waterfront InnResponded 1 week ago

Dear Guest, I am so sorry for your unhappy experience with the hotel and with our associate. We did not realize that the upgrade request was due to any room issues. We normally do have a fee to upgrade to a water view or a...More

Reviewed 2 weeks ago

We stayed for one night while visiting family in The Villages. At the time a HS basketball was being held nearby and all the rooms in the area were either booked or way overpriced. I was afraid that we would be disturbed by the noise...More

Thank joaniz
Response from Amelias52, General Manager at The Waterfront InnResponded 1 week ago

Dear Guest, Thank you for choosing to stay with us during your visit to The Villages. I am pleased to hear that you enjoyed your room amenities and that it was a quiet stay for you. We strive to keep the breakfast buffet filled with...More

Reviewed 2 weeks ago

Have stayed here on previous visits and we were happy to be coming back. Our visit this time did present a couple of areas that were in need of attention. The good; rooms, hallway, bar area, pool and parking lot were spotless. We did not...More

Thank bdrd00
Response from Amelias52, General Manager at The Waterfront InnResponded 1 week ago

Dear Guest, Thank you for staying with us and providing a candid review. I am sorry that you experienced this ant issue and have been working with our pest control provider to make sure that there will be no ants in any of the rooms....More

Reviewed 3 weeks ago

Stayed over Xmas...Hotel is just in need of a overhaul. Outdated and the elevators are kind of scary to ride (slow and shaky). Kind of get dizzy walking down the halls. The rooms were fine and the service and people involved were very good. Did...More

Thank Bill S
Response from Amelias52, General Manager at The Waterfront InnResponded 1 week ago

Dear Bill, Thank you for sharing your experience and we are glad you enjoyed your Christmas Celebration at the hotel and that we provided great hospitality. We are planning many renovations in 2018 and into 2019. In addition, we have been working with our elevator...More

Reviewed 4 weeks ago via mobile

Our birthday party for a friend, was very disappointing. We were there for about 2 hours before we were served our dinner. Evidently, they had booked several parties that evening, and didn’t have enough help to serve everyone. The food finally arrived, luke warm. They...More

Thank Marita K
Response from Amelias52, General Manager at The Waterfront InnResponded 1 week ago

Dear Marita, I am so sorry to hear that your experience at our restaurant was unsatisfactory. I was extremely concerned to read about the issues you encountered. Please accept our apologies for inconveniences caused you. We strive daily to please all our guests and looks...More

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Free Parking
Free High Speed Internet ( WiFi )
Fitness Center with Gym / Workout Room
Room Service
Bar/Lounge
Hotel Amenities
Free Parking
Room Service
Business Center with Internet Access
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Dry Cleaning
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Outdoor pool
Details
Price range
$163 - $227 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
$163 - $227 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Add Photo Photos
Traveler (118)
Room & Suite (35)
Pool & Beach (9)
Dining (5)
Hotel & Grounds (73)
Bathroom (5)
Family and Play Areas (1)
Business Center & Event Rooms (1)
Questions & Answers
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Mel H
June 26, 2017|
AnswerShow all 3 answers
Response from KikiGinger | Reviewed this property |
I have never measured a hotel rooms square footage. I agree with Flora. You should contact the hotel directly.
0
Votes
Mel H
June 26, 2017|
Answer
Response from Flora P | Reviewed this property |
I was in a suite and a king. Both were large
0
Votes
Oregoniansatlarge
June 8, 2017|
AnswerShow all 5 answers
Response from Niferlou | Reviewed this property |
Call the hotel to verify but I believe they do as most villagers own dogs
0
Votes
Room Tips
"Get a lake view room"
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"We only went to the restauran....did not stay at the hotel."
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"Ask for lakeview and top floor to avoid noise"
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"Try and get a room with a Lake View, it is quite nice. Some rooms also have a small balcony."
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