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Santa Elena Hotel Boutique

Hidalgo 155, Zona Centro, Mascota 49300 Mexico
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (86)
Room & Suite (41)
Dining (6)


#2 of 7 B&Bs / Inns in Mascota
Romantic, romantic, romantic is what Meson de Santa Elena is all about. It's hard to believe you are in a bed and breakfast hotel instead of a private guest at a 18th century hacienda. The owners of this beautiful inn are the family Robles Sahagun who love this home almost as much as Chayito, the mother of the family, loves receiving her guests with a warmth of hospitality that is reflected in every corner. Breakfast is included in the sunny patio or in your room.
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Property amenities
Free private parking nearby
Free High Speed Internet (WiFi)
Free breakfast
Bicycle rental
Business Center with Internet Access
Baggage storage
Parking garage
Breakfast available
Wine / champagne
Currency exchange
Gift shop
Non-smoking hotel
Sun terrace
24-hour front desk
Private check-in / check-out
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Room features
Bottled water
Coffee / tea maker
iPod docking station
Bath / shower
Complimentary toiletries
Wake-up service / alarm clock
Hair dryer
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Room types
Bridal suite
Non-smoking rooms
Family rooms
Good to know
Languages Spoken
English, Spanish
75Reviews2Q+A14Room tips
Traveler rating
  • 42
  • 21
  • 6
  • 0
  • 6
Time of year
Traveler type
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  • English
Popular mentions
Markinship wrote a review Mar 2021
Denver, Colorado21 contributions27 helpful votes
The place seemed quaint enough but has a central courtyard and the sound from both the street and courtyard is awful and echo loudly. There were several barely supervised children directly outside my door screaming at the top of their lungs at from 7-8 pm. I asked to change rooms and the owner said it was possible and would send her employee to guide me my room. A half hour later, kids still screaming, I went back out to see what happened and the owner was socializing with a friend. I told her I’d just prefer to leave and asked for my money back. She said she didn’t have any cash but would send it to me. Then her rude gorda friend started yelling at me because I had interrupted their conversation so I left. As I was leaving, one of the employees and what appeared to this woman’s husband came and apologized and promised to secure the refund. Despite repeated attempts to contact them, they ghosted me. Charming looking in photos—which bare little resemblance to reality—but bigger issue is the shoddy management. Honestly never seen anything quite like it in Mexico or anywhere for that matter. Better more economical options in town. This place is wildly overpriced.
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Date of stay: March 2021Trip type: Traveled solo
bobbrecken wrote a review Mar 2019
Thunder Bay158 contributions92 helpful votes
The looks like a very old building with a classic open couryard with trees, plants and birds. Large quiet rooms on the courtyard. A very good breakfast in the covered side of the open area. It was very quiet sitting in the morning having coffee.
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Date of stay: March 2019
Sleep Quality
Trip type: Traveled with friends
LittleOasis wrote a review Mar 2019
Mexico City, Mexico105 contributions69 helpful votes
The hotel is situated in the heart of mascota, next to la plaza central which is very convenient. At least 3 decent restaurants around the block including coffee shops, bakery’s, drug stores. Also 4 minutes away from El Templo Inconcluso which I might say is the main attraction there. The hotel is an old Mexican hacienda with not the warmest layout, the breakfast is good, the service is alright and the night-guard great at his service. The room floor constantly plagued by cockroaches even one fell off the ceiling into the bed, we didn’t have a great night sleep and feeling towards the room.
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Date of stay: March 2019Trip type: Traveled with family
Michael K wrote a review Feb 2019
Guadalajara, Mexico28 contributions24 helpful votes
I don’t like writing this kind of review but what happened was deflating and dishonest. We have stayed here before and enjoyed this hotel. The first time we traveled to Mascota we walked into this hotel and asked if a room was available. We were quoted $1,300 MXN for our room and we gladly accepted at $2,600 total cost for two nights. This second trip we booked ahead and my spouse called to make the reservation. We were quoted a price for two rooms since my mother was traveling with. We were told that an email would soon follow. No email. Spouse called again and asked for email. Still no email but we were reassured the rate and reservation. I arrived and was given a very different price way above the quoted rate. My spouse was not with us and I had him call since he’s Mexican and Spanish is his language. Basically what we believe happened was a discrimination towards a foreign tourist. The lady who checked us in was caught off guard when my husband called to inquire why I was charged a much higher rate. She tried to make an excuse but was found to be lying and I felt robbed and very deflated at this point. So... foreign traveler be aware. I paid in pesos to get a better rate and still was taken advantage of. I did receive the difference only after my husband made the call and said he would be glad to drive the 2.5 hours to the hotel to demand to speak to the owner. I don’t know who the owner is but this owner should find out what was done unless of course this proprietor condones such dishonest behavior.
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Date of stay: January 2019Trip type: Traveled with family
1 Helpful vote
kersplotch wrote a review Nov 2018
Leadville, Colorado24 contributions5 helpful votes
Just stayed here last week during a motorcycle tour. The rooms were much nicer than I expected. The staff was very welcoming. They provided secure parking for us. Breakfast was great. This was a nice little town to explore and I would stay here again in a heartbeat.
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Date of stay: November 2018
Trip type: Traveled with friends
$77 - $138 (Based on Average Rates for a Standard Room)
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Frequently Asked Questions about Santa Elena Hotel Boutique
Which popular attractions are close to Santa Elena Hotel Boutique?
Nearby attractions include Unfinished Temple de la Preciosa Sangre (0.2 miles), Plaza Principal (0.2 miles), and Museo Arqueológico (0.2 miles).
What are some of the property amenities at Santa Elena Hotel Boutique?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
What food & drink options are available at Santa Elena Hotel Boutique?
Guests can enjoy free breakfast and an on-site restaurant during their stay.
Is parking available at Santa Elena Hotel Boutique?
Yes, free private parking nearby, a parking garage, and street parking are available to guests.
What are some restaurants close to Santa Elena Hotel Boutique?
Conveniently located restaurants include Cafe Napoles, La Casa de mi Abuelita, and La Calle Ancha Pizza & Beer.
Is Santa Elena Hotel Boutique located near the city center?
Yes, it is 0.2 miles away from the center of Mascota.
Which languages are spoken by the staff at Santa Elena Hotel Boutique?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Santa Elena Hotel Boutique?
Many travelers enjoy visiting Unfinished Temple de la Preciosa Sangre (0.2 miles).