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Sierra Lago Resort & Spa

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Sierra Lago Resort & Spa
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119 Reviews from our TripAdvisor Community

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Showing 21: English reviews
San Diego, California
1 review
3 of 5 stars Reviewed July 22, 2016 via mobile

Massive potential but falls very short on service, food & amenities. 1. Service: upon arrival we were asked to pay 'up front' - odd, but basically she requested even before we sat down? The receptionist was not overly welcoming & I had to drill her on what was available, etc. most questions were answered with a no. No room service,... More 

Helpful?
Thank Erin S
A TripAdvisor Member
5 of 5 stars Reviewed April 13, 2016 via mobile

What a beautiful place to visit! Peaceful and relaxing! We stayed in Sierra Lago for one night in April. The weather was perfect! We didn't do all inclusive. Dinner was fantastic - spent about MX $1000 for four people ( steak, two chicken dinners and fish staffed with seafood!) Breakfast was OK. Bikes and paddle boats are included, and we... More 

Helpful?
Thank A TripAdvisor Member
Mexico
Level Contributor
23 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed February 18, 2016

I live in Puerto Vallarta and this is the exact location a beach worshiper needs to getaway from it all. The cabins are stunning, the lake is gorgeous and all the activities are so much fun and add to the ambiance of being in the mountains. The staff are incredible, the food delicious and the views are breathtaking. I thank... More 

Helpful?
1 Thank Mexican_Fanatic100
Level Contributor
83 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
5 of 5 stars Reviewed December 11, 2015

We live in Puerto Vallarta. We were given a one night stay at Sierra Lago resort as a gift. We are lucky, we have really nice friends that happen to be GREAT gift givers. We were clueless about this part of Mexico. We'd been to San Sebastian, and, although it was pretty and a pleasant change of scene from PV,... More 

Helpful?
1 Thank Robert B
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed December 5, 2015 via mobile

The resort is beautiful but you must really want to walk a lot depending on which cabin they put you in. I mean really really really want to walk a lot. We came to celebrate my girlfriends birthday and drove in from Puerto Vallarta. Be prepared for a 3.5 hour drive across some of the most pothole filled highway I... More 

Helpful?
2 Thank Greg C
Oahu, Hawaii
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed June 20, 2015

Wow. We were basically day tripping from Sayulita and saw the signs for this place and were headed there for a meal (Mascota? not so much to recommend it). That was some drive out there on a cobblestone road. Did it in a two wheel drive economy (but don't tell Thrifty -was a bit tetchy at times). So we roll... More 

Helpful?
2 Thank IslandDiversHawaii
ROSY S, Director de Recepción at Sierra Lago Resort & Spa, responded to this review
Google Translation

Distinguido Huésped: muchas gracias por sus comentarios que nos dan la oportunidad de crecer y creer en lo que estamos... More 

New York
Level Contributor
42 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed June 17, 2015

We were visiting Puerto Vallarta and decided to take a trip to Mascota. The hotel is actually about 14km from downtown Mascota. Be preperad for treacherous road...one lane all the way to the top. It is recommended a 4X4. However, any car can get there. It takes about 40 minutes drive to cover the 15/17 kms. The grounds of the... More 

Helpful?
2 Thank criticadvisor
ROSY S, Director de Recepción at Sierra Lago Resort & Spa, responded to this review
Google Translation

Distinguido Huésped: agradecemos la atención de su comentario y esperamos nos vuelva a dar la maravillosa oportunidad en atenderles. Gracias... More 

San Diego, California
Level Contributor
25 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed April 10, 2015

This resort on a high mountain lake is naturally beautiful and the way it has been developed and maintained only adds to its attractiveness. There are water sports, horse back riding, hiking, fishing, swimming, and pampering. . . but the best part is the quiet serenity of the entire area. Getting there on the one-lane cobblestone "road" is not for... More 

Helpful?
Thank Camp_DW
ROSY S, Director de Recepción at Sierra Lago Resort & Spa, responded to this review

thank you for your recent visit and comments on this site, we hope to have the opportunity to serve you again and exceed your expectations in every respect. Was a pleasure !! More 

Level Contributor
80 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed March 30, 2015 via mobile

If you love nature, Sierra Lago is for you! You won't be hearing any traffic or noise here. In fact, the only thing you'll be listening is to birds chirping, because up here is all nature! The cabins are rustic and cozy, the food is very good and lots of activities to do such as paddle boating, kayaking, tennis, horse... More 

Helpful?
Thank Sophiita
ROSY S, Director de Recepción at Sierra Lago Resort & Spa, responded to this review
Google Translation

Distinguido Huésped: Agradecemos infinitamente el tiempo prestado para exponer su vivencia al estar en Sierra Lago. Nos complace saber que... More 

Puerto Vallarta, Mexico
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed January 6, 2015

I called the hotel and they told me that the discounted rate for wedding guests were 8,800 pesos (US$600) for 2 nights and the room will be guaranteed on full payment into the hotel's bank account. I told the hotel that other guests got a rate of $392 for the same 2 nights the hotel employee, Rosy Sanchez said that... More 

Helpful?
Thank 3ADL3
ROSY S, Director de Recepción at Sierra Lago Resort & Spa, responded to this review
Google Translation

Estimado Sr. Lamentamos mucho el que nos de una opinión equívoca. Como bien le expliqué via telefónica, cuando tenemos eventos... More 

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Amenities

Highlights
  • Restaurant
  • Pool
  • Free Parking
  • Bar/Lounge
  • Spa
  • Room Service
  • Free High Speed Internet ( WiFi )
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Room Service
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Can you imagine a place still existing in this world, where you are so close to the sky that you really do believe you can reach out and touch the clouds and feel them softly enveloping you? There lies such a place, set in the great and verdant Mexican Sierra Madre, where it seems that time has totally stood still, just waiting for you to come and share in its eternal beauty and peace. ... more   less 

Additional Information about Sierra Lago Resort & Spa

Address: Lago de Juanacatlan, Mascota 46900, Mexico
Location: Mexico > Jalisco > Mascota
Price Range: $105 - $270 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sierra Lago Resort & Spa 4*
Number of rooms: 25
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Also Known As:
Sierra Lago Resort And Spa
Sierra Lago Hotel Juanacatlan
Sierra Lago Resort & Spa Mascota, Mexico - Jalisco
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