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Sierra Lago Resort & Spa

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Laguna de Juanacatlan, Mascota 46900 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (278)
Room & Suite (51)
Pool & Beach (25)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
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Updated 06/17/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Sierra Lago Resort & Spa
Updated 06/17/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 3 hotels in Mascota
Location
Cleanliness
Service
Value
Can you imagine a place still existing in this world, where you are so close to the sky that you really do believe you can reach out and touch the clouds and feel them softly enveloping you? There lies such a place, set in the great and verdant Mexican Sierra Madre, where it seems that time has totally stood still, just waiting for you to come and share in its eternal beauty and peace.
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Full view
Property amenities
Free parking
Wifi
Pool
Sauna
Bar / lounge
Bicycle rental
Canoeing
Children Activities (Kid / Family Friendly)
Parking
Paid wifi
Hot tub
Outdoor pool
Plunge pool
Restaurant
Breakfast available
Horseback riding
Tennis court
Billiards
Entertainment staff
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
Gift shop
Non-smoking hotel
Sun terrace
24-hour front desk
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Room features
Housekeeping
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
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Good to know
HOTEL CLASS

Location

Full view
Contact
Laguna de Juanacatlan, Mascota 46900 Mexico
Name/address in local language
Getting there
Miguel Hidal Airport92 miSee all flights
Ordaz34 miSee all flights
See all nearby hotels
212Reviews11Q+A10Room tips
Traveler rating
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  • 45
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  • 13
  • 14
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Popular mentions
mexpro wrote a review Dec 2020
Puerto Vallarta, Mexico156 contributions78 helpful votes
+1
Three of us visited and booked a standard cabin (misleading - it’s really a standard hotel room). Cost $9,000 pesos per night for two small matrimonial beds in a room that was not clean, dated with run down furniture, and the satellite TV wasn’t working. There was so much dust and cobwebs on the ceiling that it activated my asthma and I couldn’t sleep since I wasn’t able to breathe. Thank goodness for my mask for the pandemic, it helped as a dust filter. The bathroom is spacious but freezing cold with no heat making it into the room. Overall this was not worth the price paid and almost not even worth staying (in that room) at any price.
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Date of stay: December 2020Trip type: Traveled with friends
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Tania G wrote a review Jul 2020
San Diego, California8 contributions3 helpful votes
We had the chance to go as a family, It was an amazing vacation... kids loved horse back riding, the pool is so gorgeous. The lake, to paddle and kayak its so peaceful and beautiful. Really feels magical. We stayed at Casa Lago; it has a private jacuzzi, kitchen, fire-pit. The master bedroom has a steam shower. The kids where having a blast, nature walks are a must.
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Date of stay: July 2020
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MexEng72 wrote a review Dec 2019
Puerto Vallarta, Mexico218 contributions47 helpful votes
Firstly as previous reviewers have mentioned the road up there is terrible especially in a small car, it is one lane up the mountain with sheer drops to one side and frequent logging trucks coming round the corner at you makes this a scary trip up and no cel service in case you need assistance. The "all inclusive" is not as advertised I would call this full board because the food is only available between certain times of the day - breakfast 8 to 11, lunch 2.30 to 5 and dinner 8 to 11pm and no drinks until 2.30pm??? Really? We arrived at 1pm and had not eaten all day but had to wait until 2.30 to eat finally we bought snacks from the gift shop. No bar opens until 5pm and for the prices they charge that is crazy! Cabins are ok not as luxurious as we were expecting, wifi so so and damp in the walls. The fire is switched off in the morning although you need the heat on all day. The shower was great by the way. Chairs in the room are very uncomfortable. Overall I wouldn't go back unless the price was halved because as it is I don't feel that I received value for money actually I felt ripped off.
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Date of stay: December 2019
Location
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1 Helpful vote
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Response from ednazepeta, Gerente at Sierra Lago Resort & Spa
Responded Dec 25, 2019
Buenas tardes estimado Sr. Esperando que tenga un día lleno de salud y éxitos . Agradecemos el tiempo tomado para sus comentarios mismos que han sido tomados en cuenta y ya se les está dando seguimiento. Nos esforzamos por dar fiel seguimiento a todos los comentarios para poder llegar a un óptimo en servicio y han sido muy útiles los suyos. Nuestro propósito es cumplir con el mayor de las expectativas de nuestros huéspedes y nos esforzamos cada día para ello. Gracias por darnos la oportunidad de atenderles y esperamos vernos favorecidos nuevamente con el favor de su preferencia. Quedamos a sus órdenes. Saludos cordiales Leticia Garcia: Gerente General Patricia Perez
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Kate H wrote a review Dec 2019
Colorado67 contributions14 helpful votes
We had an excellent weekend at Sierra Lago! The staff were all very helpful and friendly, the beds were comfortable, and the amenities were great. We enjoyed bike rides around the lake, checking out the horses, swimming, hot tubbing, hikes, walks, kayaks, games, and just generally enjoyed the quiet too! This is a wonderful place if you want to slow down and be taken care of. As a family with young children, our only adjustment was really trying to make it to bed time with that late of a lunch and dinner. We knew ahead of time, though, and made the most of it. The food was excellent a couple meals and "just good" the others. I think the small menu would get boring if you stay more than 2-3 nights, and the "kids menu" is bland without really any fruit or vegetable options. It was a bit tricky to get enough potable water in our cabin, but, again, you can just plan ahead. Those were the negatives we experienced. Like everyone says, the drive is slow and rough for the last 8km, with the 10km before that slow but not as bumpy or turny. But it's an adventure! And it feels really nice to know you are actually "getting away." Again, just know ahead of time and make the most of it. We saw plenty of low-clearance vehicles in the parking lot but were happy to be driving our small SUV. We would highly recommend staying here a few days and nights either as a family or as a couple, hey, alone would be very lovely too.
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Date of stay: December 2019
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Response from ednazepeta, Gerente at Sierra Lago Resort & Spa
Responded Dec 25, 2019
Estimado Sr. Kate .buenas tardes Esperando que tenga un maravilloso día lleno éxitos. Gracias por darnos la oportunidad de recibirle en Sierra Lago Resort & Spa y por tomarse el tiempo de compartir su experiencia con nosotros. Me complace saber que ha tenido una experiencia inolvidable y que nuestro equipo ha hecho un gran trabajo cuidando cada detalle de su estancia. sus comentarios nos inspiran a seguir haciendo posible la satisfacción de nuestros huéspedes. Sera un honor para el equipo de Sierra Lago volver a atenderle en su próxima visita con la hospitalidad y calidez que nos caracteriza. Saludos cordiales. Leticia Garcia. Patricia Perez Sierra Lago Resort & Spa
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Igor S wrote a review Aug 2018
12 contributions20 helpful votes
Great place to spend some quite time. Beautiful nature, good food , horse back ridding, lake. Cabañas are nicely equiped. Bathtub is great. Little bit hard to get there but worth it. Will definitely come back.
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Date of stay: August 2018Trip type: Traveled with family
2 Helpful votes
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Response from ednazepeta, Gerente at Sierra Lago Resort & Spa
Responded Aug 21, 2018
Estimado Sr. Igor. , buenas tardes. esperando se encuentre muy bien.. Gracias por darnos la oportunidad de recibirle en Sierra Lago Resorts &Spa y por tomarse su tiempo de compartir su experiencia con nosotros. Me complace saber que han tenido una experiencia inolvidable y que nuestro equipo ha echo un gran trabajo cuidando cada detalle de su estancia.Sus comentarios nos inspiran a seguir haciendo posible la satisfacción de nuestros huéspedes. De la misma forma tomaremos en cuenta cada uno de sus comentarios para brindarles un servicio de calidad. Sera un honor para el equipo de Sierra Lago volver a atenderles en su próxima visita con la hospitalidad y calidez que nos caracteriza. saludos cordiales. Leticia Garcia. Patricia Perez.
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PRICE RANGE
$227 - $380 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sierra lago resort and spa, sierra lago hotel juanacatlan
LOCATION
MexicoJaliscoMascota
NUMBER OF ROOMS
27
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Frequently Asked Questions about Sierra Lago Resort & Spa
What are some of the property amenities at Sierra Lago Resort & Spa?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
What food & drink options are available at Sierra Lago Resort & Spa?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Sierra Lago Resort & Spa?
Yes, free parking is available to guests.
Are there opportunities to exercise at Sierra Lago Resort & Spa?
Yes, guests have access to a pool and a sauna during their stay.
Does Sierra Lago Resort & Spa offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Are there any historical sites close to Sierra Lago Resort & Spa?
Many travelers enjoy visiting Unfinished Temple de la Preciosa Sangre (7.8 miles).
Does Sierra Lago Resort & Spa have any great views?
Yes, guests often enjoy the mountain view available here.