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City Express Tepotzotlan

Traveler (21)
Room & Suite (8)
Dining (2)

About

Location
Cleanliness
Service
Value
Property amenities
Free parking
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Room service
Banquet Room
Breakfast Available
Business Center with Internet Access
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Non-smoking hotel
Public Wifi
Shuttle Bus Service
Wheelchair access
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Room features
Air conditioning
Family Rooms
Non-smoking rooms
Good to know
HOTEL STYLE
Business
HOTEL CLASS
398Reviews
39Photos
3Q+A
1Room tip
Traveler rating
  • 113
  • 125
  • 102
  • 39
  • 19
Time of year
Traveler type
Language
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Popular mentions
If you go on business you need reliable internet; business center; a printer that works and you being able to order food. All of these things are either impossible or very difficult to achieve. Instead of resting and preparing it was a very wearing and taxing experience that
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+1
We were looking for a reasonably priced hotel near Tepotzotlán where we would feel comfortable and not be “surprised”. The Hotel City Express just outside Tepotzotlán fit that description and more. We were very pleasantly surprised, with service, room quality and overall
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Secure, Clean, Simple and Conveniently located. We enjoyed our 7 night stay. Delectable continental breakfast included. Non Smoking room-floors. An excellent value for the money. Polite staff. Efficient and friendly taxi service available 24/7 right out front. Pleasantly
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Fenced property. Full-time front door man. Decent continental breakfast. Complimentary bottled water in room with more available in vending machine. Comfortable rooms. Good housekeeping service. Only complaint is the faucet on the sinks have a fast, fine spray that can't be
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Stayed here for two nights on business. Breakfast was self serve with paper plates and plastic folks with options of eggs, toast or fruit. Rooms were dated and poorly maintained, I had a broken window and toilet. At night the hotel was noisy with a lot of traffic disturbance.
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Response from marlen c, Guest Relations Manager at City Express Tepotzotlan
Responded Jul 10, 2015
Dear Customer First I want to apologize for any inconvenience during your stay, relating to the incident with housekeeping, as this helps us identify our areas of opportunity and work on them. For this reason we have taken steps to our Housekeeper and maintenance, who will be working on better training and meet the quality standards Hotels City. I hope to give us the chance to have it again and find improvements
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Album Categories
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Photo provided by managementCity Express Tepotzotlan
CONTAMOS CON HABITACIONES SENCILLAS
Photo provided by managementCity Express Tepotzotlan
CONTAMOS CON HAB DOBLES
Photo provided by managementCity Express Tepotzotlan
CONTAMOS CON HAB SUITE
sucio
desgastado las apredes
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12
Numero telefónico para reservaciones
Hola buen día Le dejo la dirección y el teléfono. Lo esperamos Autopista México-Querétaro, Km 42.5 S/N, Col. Barrio Texcacoa, Tepotzotlán, C.P. 54600 01 555 899 3190
0 votes
Necesito el teléfono de City Express Tepotzotlán para hacer mi reservación.
Hola Silvia, El teléfono es: 01 55 5899 3190 Aunque hay veces que la reservación sale más económica si la haces en línea, verifica primero con despegar, bestday, hoteles. Si puedes solicita recámara que no de a la carretera, son mucho menos ruidosas. Saludos!
0 votes
"4th floor is a most."
PRICE RANGE
$47 - $68 (Based on Average Rates for a Standard Room)
LOCATION
MexicoCentral Mexico and Gulf CoastEstado de MexicoTepotzotlan
NUMBER OF ROOMS
109
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