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Hilton Moorea Lagoon Resort & Spa

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Bp 1005, Papetoai 98728 French Polynesia
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (6026)
Room & Suite (1684)
Pool & Beach (937)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
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Updated 02/18/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hilton Moorea Lagoon Resort & Spa
Updated 02/18/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 2 hotels in Papetoai
Location
Cleanliness
Service
Value
Travelers' Choice
Nestled between two bays on the heart-shaped island of Moorea and set against a beautiful mountain backdrop which melts into a crystal clear lagoon, Hilton Moorea Lagoon Resort & Spa is the perfect setting for a relaxing vacation. The resort's white sandy beach is perfect for a spot of sunbathing or sports with family and friends, while the scenic lagoon is teeming with friendly tropical fish and a gentle water playground for guests. Facing north, the resort offers views of both sunrise and sunset, hence sunshine all day long... Cap off another day in paradise during the 3-hour happy hour at Eimeo Bar daily and enjoy delicious crêpes at the unique overwater crêperie Toatea. Looking for cultural experiences ? Join the twice-weekly buffet evenings along with Polynesian dance shows. Stay fit thanks to the 24/7 fitness center and tennis courts are available to guests at no charge. For relaxation, stop at the beach front Moorea Lagoon Spa recently renovated and indulge in a Polynesian massage... The resort was voted #1 in Moorea by Condé Nast Traveller 2019 Reader's Choice Award.
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Room & Suite (1,684)1,684
Full view
Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Bicycle rental
Babysitting
Parking
Wifi
Pool / beach towels
Outdoor pool
Private pool
Yoga classes
Yoga room
Fitness / spa locker rooms
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary welcome drink
Happy hour
Kids' meals
Outdoor dining area
Wine / champagne
Poolside bar
Canoeing
Diving
Snorkeling
Tennis court
Children's television networks
Highchairs available
Airport transportation
Car hire
Taxi service
Business Center with Internet Access
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Manicure
Massage
Pedicure
Waxing services
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Outdoor furniture
Shops
Sun loungers / beach chairs
Sun umbrellas
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Bath / shower
Bathrobes
Interconnected rooms available
Private balcony
Room service
Safe
Sofa
Telephone
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Flatscreen TV
Radio
iPod docking station
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Languages Spoken
English, French
4,361Reviews239Q+A100Room tips
Traveler rating
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  • 73
Time of year
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Popular mentions
Mihai Alexandru Opriscan wrote a review Today
Targu Mures, Romania870 contributions117 helpful votes
Absolutely wonderful property in Paradise! Worth it, I think the pictures speak for themselves. The hotel grounds are even more beautiful in reality than what you can see online. Everyone was very nice, they remembered our names everywhere and accomodate us with everything we needed for the kids. The water was super clear and perfect for snorkeling. Thank you Hilton Moorea for everything!
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Date of stay: November 2020
Cleanliness
Service
Sleep Quality
Room Tip: overwater if you only stay in Moorea, otherwise the other rooms will just add more to the experience
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Christopher S wrote a review Sep 2020
Mountain Lakes, New Jersey112 contributions128 helpful votes
Hotel's Favorite
My wife son and I stayed for 4 nights at the end of August. The property is small, but pristine. The bungalows are gorgeous, well kept and as noted by others have good air conditioning. Depending on their orientation you either get awesome sunrise or sunset views. The coral around the bungalows is interesting and worth exploring. The crepe restaurant in between all the bungalows is just awesome. More importantly, the service at the hotel was excellent. As we were checking out I heard on the the front agents tell another guest who was checking out that the 11am ferry we were planning on using to get back to Papeete was not accepting passengers. I explained to the front agent helping me (Daniel) that we had to be on that ferry so we could make our flight to Bora Bora. He immediately called the owner of the ferry line and arranged special permission for us to ride that ferry. This was a make or break moment for our trip and Daniel saved it for us. We would go back to the Hilton Moorea in a heartbeat and we will certainly do so.
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Date of stay: August 2020
Location
Service
Sleep Quality
Room Tip: The overwater bungalows are worth it - decide whether you like sunrise or sunset and ask for a...
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2 Helpful votes
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Response from Rose RICHMOND, Directeur général at Hilton Moorea Lagoon Resort & Spa
Responded Sep 16, 2020
Dear Christopher S, First of all thank you for choosing the Hilton Moorea Lagoon Resort & Spa for your stay. I am happy to be able to read you but especially to read such a good comment and that you appreciated our Hotel and its service. I hope to see you again at the Hilton soon and that your return flight went well Warm regards,
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ayam wrote a review Feb 2021
Boston, Massachusetts19 contributions16 helpful votes
We had a wonderful five-night stay at Hilton Moorea in January. Our booking was for a beachfront bungalow for the first two nights, then an overwater panoramic view bungalow for the remaining three nights, but when we checked in, they upgraded us for premiums panoramic view overwater bungalow for the whole time. We LOVED IT! Thank you, Hilton Moorea! The staff were so friendly and remembered our name as soon as we checked in. The Overwater bungalow was so much fun! We were able to jump right into beautiful clear water and snorkel. There was a stingray without a tail that kept patrolling under our bungalow that we named Roomba. The only thing that was not perfect was that it was really windy, and the current was powerful while we were there, so we had to drive to a beach near Sofitel to snorkel on many days. Of course, it is not the hotel's fault, but you might want to keep in mind that wind and current can be strong in January. Despite that, we thoroughly enjoyed our stay in paradise!
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Date of stay: January 2021
Cleanliness
Service
Sleep Quality
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Response from Rose RICHMOND, Directeur général at Hilton Moorea Lagoon Resort & Spa
Responded Feb 8, 2021
Dear Sir or Madam, We would like to thank you for choosing the Hilton Moorea Lagoon Resort & Spa for your stay and for taking the time to share your experience with us. We are extremely happy that you enjoyed your stay with us. You are welcome anytime and we look forward to having you back. Please, Madam, Sir, accept our sincere greetings.
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Ted C wrote a review Feb 2021
San Carlos, California11 contributions15 helpful votes
We stayed in January 2021 for part of our honeymoon just before the nee covid restrictions were put in place to French Polynesia. My husband’s wallet was stolen from our room by someone with housekeeping, fradulent charges were attempted, and then the wallet was magically “found” in the room after we left. Management assured me this would be looked into and the wallet would be returned. Well - now they are asking me to get a shipping quote from Moorea to the United States. Yes really! How am I supposed to arrange this from the United States. This is the not the level of service and honest I expect from what is designated in the lobby as a 5-star hotel or the Hilton brand
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Date of stay: January 2021Trip type: Traveled as a couple
4 Helpful votes
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Response from Rose RICHMOND, Directeur général at Hilton Moorea Lagoon Resort & Spa
Responded Feb 4, 2021
Dear Mr Crum, Thank you for informing us of the incident, after contacting us by email our front office team do their best to return your wallet to you as quickly as possible, but you should know that before doing anything we have procedures to follow ... We must prove that your wallet has been stolen or not, recover the traces which prove that your card was used, by whom, when and on what site so that on our side we take the necessary measures with regard to our employees and steps to follow for sending your wallet. You force us to take care of the sending, yes and with certainty we will take care of it if we are wrong, for the moment we do not have concrete proof yet. Mr Crum, we take this kind of issue very seriously so please have patience, we totally understand that you would like to get your wallet back and we are working on that. We hope you will understand, and we thank you for your great patience and understanding. Our team remains in contact with you in order to close this file in the best possible conditions. Sincerely,
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Suzanne M wrote a review Jan 2021
San Luis Obispo, California13 contributions8 helpful votes
The snorkeling off of the dock in the over water bungalows is off the charts. Mornings are great, less or no wind and the sting rays are out sometimes. Breakfast was amazing with all the fresh tropical fruit and so much more! The staff was super friendly and I felt safe and I had no problem with the test while you are at the hotel and no problem getting the return test in Papeete. The portions at the restaurant were generous. We loved getting room service too, it was speedy service. I hope I can go back someday.
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Date of stay: January 2021Trip type: Traveled as a couple
1 Helpful vote
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Response from Rose RICHMOND, Directeur général at Hilton Moorea Lagoon Resort & Spa
Responded Feb 4, 2021
Dear 156suzannem, Thank you so much for choosing the Hilton Moorea Lagoon Resort & Spa for your stay. It is a real pleasure to read you and to know that your stay went very well and that you loved most of what we are offering in these covid times. You are welcome anytime for a new and wonderful experience. Our pleasure to welcome and serve you. Truly,
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PRICE RANGE
$373 - $699 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton moorea lagoon hotel papetoai, hilton moorea lagoon resort and spa, sheraton moorea, moorea sheraton
FORMERLY KNOWN AS
Sheraton Moorea Lagoon Lagoon Resort and Spa
LOCATION
French PolynesiaSociety IslandsMooreaPapetoai
NUMBER OF ROOMS
106
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Frequently Asked Questions about Hilton Moorea Lagoon Resort & Spa
Which popular attractions are close to Hilton Moorea Lagoon Resort & Spa?
Nearby attractions include Ron Hall Pearls (1.8 miles), P.originals Pearls Moorea (4.6 miles), and Eva Perles Pearl Buying (2.3 miles).
What are some of the property amenities at Hilton Moorea Lagoon Resort & Spa?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Hilton Moorea Lagoon Resort & Spa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hilton Moorea Lagoon Resort & Spa?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Hilton Moorea Lagoon Resort & Spa?
Yes, free parking is available to guests.
What are some restaurants close to Hilton Moorea Lagoon Resort & Spa?
Conveniently located restaurants include Le Lezard Jaune Cafe, A L’Heure du Sud, and Fare La Canadienne.
Are there opportunities to exercise at Hilton Moorea Lagoon Resort & Spa?
Yes, guests have access to a pool, a fitness center, and locker rooms available in the fitness center during their stay.
Does Hilton Moorea Lagoon Resort & Spa have an airport shuttle?
Yes, Hilton Moorea Lagoon Resort & Spa offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hilton Moorea Lagoon Resort & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does Hilton Moorea Lagoon Resort & Spa offer any business services?
Yes, guests have access to meeting rooms and a banquet room during their stay.
Which languages are spoken by the staff at Hilton Moorea Lagoon Resort & Spa?
The staff speaks multiple languages, including English and French.