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Hilton Moorea Lagoon Resort & Spa

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Bp 1005, Papetoai 98728 French Polynesia
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Traveler (5796)
Room & Suite (1024)
Pool & Beach (848)
Certificate of Excellence

About

#1 of 3 hotels in Papetoai
Location
Cleanliness
Service
Value
Certificate of Excellence
Nestled between two bays on the heart-shaped island of Moorea and set against a beautiful mountain backdrop which melts into a crystal clear lagoon, Hilton Moorea Lagoon Resort & Spa is the perfect setting for a relaxing vacation. The resort's white sandy beach is perfect for a spot of sunbathing or sports with family and friends, while the scenic lagoon is teeming with friendly tropical fish and a gentle water playground for guests. Facing north, the resort offers views of both sunrise and sunset, hence sunshine all day long... Cap off another day in paradise during the 3-hour happy hour at Eimeo Bar daily and enjoy delicious crêpes at the unique overwater crêperie Toatea. Looking for cultural experiences ? Join the twice-weekly buffet evenings along with Polynesian dance shows. Stay fit thanks to the 24/7 fitness center and tennis courts are available to guests at no charge. For relaxation, stop at the beach front Moorea Lagoon Spa recently renovated and indulge in a Polynesian massage... The resort was voted #1 in Moorea by Condé Nast Traveller 2019 Reader's Choice Award.
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Property amenities
Free parking
Free internet
Fitness Center with Gym / Workout Room
Pool
Bar / lounge
Beach
Bicycle rental
Babysitting
Parking
Wifi
Public wifi
Internet
Yoga room
Fitness / spa locker rooms
Pool / beach towels
Outdoor pool
Private pool
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary welcome drink
Happy hour
Poolside bar
Snorkeling
Tennis court
Airport transportation
Car hire
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Manicure
Massage
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Umbrella
24-hour front desk
Dry cleaning
Laundry service
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Good to know
HOTEL CLASS
HOTEL STYLE
Lagoon View
Great View
Languages Spoken
English
Hotel links
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Hotel deals
4,263Reviews221Q+A100Room tips
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Popular mentions
I've been to Hawaii many times and love it. My experience in Moorea was second to none. There is no comparison to the natural reef and lagoons. The Hilton was under construction during our stay but was not inconvenient and they gave a us a $50 a day credit. I will return.
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Review collected in partnership with Hilton Hotels & Resorts
Response from Rose R, Directeur général at Hilton Moorea Lagoon Resort & Spa
Responded 3 days ago
Dear Daydream597368, Ia Ora Na, We are really delighted to read that you thoroughly enjoyed your stay at the Hilton Moorea Lagoon Resort & Spa and wish to thank you immensely for your gracious comment about your overall experience in our Resort. We are glad that your preference goes for our natural reef and its lagoon. Once again thank you for choosing our hospitality and for taking the time to share your observations on this platform and for the recommendation. We look forward to welcoming you back at the Hilton Moorea in the near future. With best regards, Rose R.
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+1
Hotel's Favorite
We spent 7 days at the Hilton at the beginning of our Honeymoon. We stayed in a garden villa and was apprehensive due to some bad reviews. But I guess that’s the nature of Tripadvisor! We got to the hotel early and check-in isn’t until 2pm but snacks and drinks were put on for us. When we headed to our room, we noted it was a little worn but still luxurious nonetheless! The room was huge, the bed was super comfy and there were nice touches like a free mini bar (beer, water, Coca Cola and Diet Coke - replenished daily). If you are expecting the same kind of 5 star that you get in London or NY, you may be a little disappointed. But if you bear in mind this is a gorgeous little island in the middle of the Ocean, then the hotel is perfect. We had a leaking shower but we ignored it - it didn’t detract from the beautiful location and wasn’t really an issue for us. We stayed in a similar room in the Maldives a couple of years ago (although 4 star, not 5), and the one in Moorea was nicer. The grounds are superbly maintained, the staff are helpful, the buffet breakfast was delicious (amazing cheese omelettes and French toast), the water is so clear and shallow that you don’t need to go far at all to snorkel - just step in and the fish are there, and there’s a generous 3 hour happy hour! I felt the creperie was a tad overpriced. But most restaurants in the area do free pick up and return, and concierge are happy to arrange. Dinners are approx £100 for 2 people for 3 courses and an alcoholic beverage each. Standard prices if you are from a big city - and the fish here is super fresh/I assume a lot of the other things are imported so prices will be on the higher side. We went to Rudys, Le Mahogany, Mayflower and Holy Steak House. Le Mahogany was the best in our opinion, but the fish everywhere is good! The steak at Holy Steak House was very good. We did a couple of tours - the Miti Lagoon tour was great! We swam with sharks and rays and had lunch on an island - tasting fresh coconut (water, milk and grated) and had the best poisson cru that we helped make. It is difficult to predict the weather - do not look at the forecasts! They are always wrong! And when it did rain, it cleared as quickly as it came. We did the same route as most people and went to Bora Bora after Moorea. Bora Bora has the wow factor but everything has a very high price there. In Moorea there seemed to be no agenda of charging through the roof for everything and it was a great, relaxing place to chill and have fun.
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Response from Rose R, Directeur général at Hilton Moorea Lagoon Resort & Spa
Responded Jul 2, 2019
Dear MandyB4585, Ia Orana, Thank you for taking the time to leave your opinion on this platform. I am sorry to read, at the beginning of your comment, that some critics have made you doubt about your choice to stay at the Resort but so delighted to read the following that demonstrates that you have to live your own experiences and trust yourself. Good times do not depend on others but on our choices. You have chosen to see the good side of things and have a good stay, unforgettable and that's what happened. Thank you for trusting the Hilton Moorea Lagoon Resort & Spa, thank you for continuing to trust in yourself. We look forward to welcoming you again and celebrating, why not, your wedding anniversary. Kind Regards, Rose R.
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Lower your expectations. The over water units are interesting for about one night. Food service was generally average...actually higher quality food off premise. Staff is clearly not empowered to solve problems or answer simple questions. This is a third world location.
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Review collected in partnership with Hilton Hotels & Resorts
Response from Rose R, Directeur général at Hilton Moorea Lagoon Resort & Spa
Responded 3 days ago
Dear garycb162, Ia Ora Na, Thank you for taking the time to share your opinion on your stay. I'm sorry to read, that your expectations have not been met. Thank you again for your comment. Best regards, Rose R.
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The staff here is just fantastic. They are so attentive to your every need. Barbara, the concierge, was hugely helpful when my husband needed medical help. She made sure the staff kept calling the hospital to get test results and she really went beyond to take care of us. The snorkeling here is better than some of the snorkeling tours that I’ve been on. It was just a dream vacation coming here.
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Response from Rose R, Directeur général at Hilton Moorea Lagoon Resort & Spa
Responded 5 days ago
Dear Transformed, Ia Ora Na, Thank you very much for your gracious comments about our employee's friendliness and peaceful atmosphere you experienced at the Hilton Moorea. Thank you for the special mention for Barbara our Front Office Manager. We are delighted to read that you had a very relaxing time during your stay. Once again, thank you for choosing our hospitality. We look forward to welcoming you back at the Hilton Moorea Lagoon Resort & Spa. Best Regards, Rose R.
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Very nice resort. Staff is friendly and helpful. Food was delicious. Only had a couple issues one being inconsistent turn down service. The mini fridge was not serviced one day. The crepe bar got really behind and it was 15 minutes before we were even given a menu and an hour before we were served. Other than that everything was great.
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Response from Rose R, Directeur général at Hilton Moorea Lagoon Resort & Spa
Responded 5 days ago
Dear tigreener, Ia Ora Na, Thank you very much for taking the time to share this great comment of your recent stay, on this platform. Indeed, the associates are genuinely friendly and I have always been convinced that they are our most important asset. Thank you for mentionning it. I have well noted your differents points which will be shared with the department concerned, thank you to continue to help us to improve. Once again thank you for choosing our hospitality, we do look forward to welcoming you back to the Hilton Moorea in a not too distant future. Best regards, Rose R.
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PRICE RANGE
$337 - $618 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton moorea lagoon hotel papetoai, hilton moorea lagoon resort and spa, sheraton moorea, moorea sheraton
FORMERLY KNOWN AS
Sheraton Moorea Lagoon Lagoon Resort and Spa
LOCATION
French PolynesiaSociety IslandsMooreaPapetoai
NUMBER OF ROOMS
106
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Frequently Asked Questions about Hilton Moorea Lagoon Resort & Spa
Which popular attractions are close to Hilton Moorea Lagoon Resort & Spa?
Nearby attractions include Ron Hall Pearls (1.8 miles), Eva Perles Pearl Buying (2.3 miles), and Have a Nice Pearl (2.7 miles).
What are some of the property amenities at Hilton Moorea Lagoon Resort & Spa?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Hilton Moorea Lagoon Resort & Spa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hilton Moorea Lagoon Resort & Spa?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Hilton Moorea Lagoon Resort & Spa?
Yes, free parking is available to guests.
What are some restaurants close to Hilton Moorea Lagoon Resort & Spa?
Conveniently located restaurants include A L’Heure du Sud, Allo Pizza, and Le Lezard Jaune Cafe.
Are there opportunities to exercise at Hilton Moorea Lagoon Resort & Spa?
Yes, guests have access to a pool, a fitness center, and locker rooms available in the fitness center during their stay.
Does Hilton Moorea Lagoon Resort & Spa have an airport shuttle?
Yes, Hilton Moorea Lagoon Resort & Spa offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hilton Moorea Lagoon Resort & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does Hilton Moorea Lagoon Resort & Spa offer any business services?
Yes, guests have access to meeting rooms and a banquet room during their stay.
Are there any historical sites close to Hilton Moorea Lagoon Resort & Spa?
Many travelers enjoy visiting Spirou THEBAUD (2.6 miles).