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IHG Army Hotels on Fort Carson Colorado Inn

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IHG Army Hotels on Fort Carson Colorado Inn
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29 Reviews from our TripAdvisor Community

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Showing 29: English reviews
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Mason, Michigan, United States
Reviewed 1 week ago via mobile

This property is so outdated and shabby!!!! I actually looked for bed bugs. The room smelled, they don't come in to your room to do anything on the weekend. Free breakfast, but it's just continental. Didn't have a problem with the wifi, so that was good. The military should be ashamed to have this on their installation. The only thing...

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Helpful?
Thank LeAnn F
Stephanie C, General Manager at IHG Army Hotels on Fort Carson Colorado Inn, responded to this review

LeAnn, Thank you for providing feedback on your stay with us. I apologize that our property did not meet your expectations. IHG along with our owners, are working diligently to improve, as we near commencement of replacing the Army's Lodging facilities with a new build Candlewood Suites. Your feedback helps us to improve and achieve our goal of 'Great Hotels...

Reviewed February 13, 2017

The property is older but the price is half the cost of the normal Colorado Springs Hotel and Free Breakfast, free wireless, use of internet computers and printing, nice playground for the kids and I love the Tub instead of a shower. Best of all we earned holiday inn points toward a free stay in the future. The best feature...

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1Thank L B
Huntsville
Reviewed January 29, 2017

First off, this is owned by a private company, not the Army. Therefore, you aren't obligated to stay in this hotel. The only perks for this are: 1) free laundry 2) free continental breakfast 3) free wifi that doesn't work most of the time 4) being on base 5) cheap, around $61. Second, this place was built like half a...

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Helpful?
Thank damiandagger
Stephanie C, General Manager at IHG Army Hotels on Fort Carson Colorado Inn, responded to this review

Good day damiandagger, Thank you for your honest input. We are grateful of course for your positive notes, as well as your candor regarding the areas within our power to improve. Our groundbreaking for a new build Candlewood Suites is expected early Spring of 2017. Our inherited Army infrastructure challenges will then be eliminated once the new Candlewood construction is...

Reviewed January 18, 2017

I can't really even give this place one star. We stayed for 3 nights over the Christmas holidays. The first night, the pillow cases had clearly not been washed after the previous occupant, and the thermostat didn't work; stayed in the high 70s all night. Worst of all, the next morning when I went to shower, turned on the water...

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Thank Derlene W
Stephanie C, General Manager at IHG Army Hotels on Fort Carson Colorado Inn, responded to this review

Good Day Derlene, I am very disappointed we did not meet your expectations. My team makes every effort to provide a stellar guest service for each and every guest. Thank you for the employee kudo's, I look forward to recognizing Heather, one of our amazing Front Desk team members for providing a positive and memorable experience as she worked to...

Appleton, Wisconsin
Reviewed October 25, 2016 via mobile

This wasn't the worst hotel I've ever stayed in. It wasn't very clean at all, and this was not housekeepings problem. Everything where we stayed was severely outdated and worn. However, they had playground equipment readily accessible, and continental breakfast!

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1Thank Clarissa P
Stephanie C, General Manager at IHG Army Hotels on Fort Carson Colorado Inn, responded to this review

Greetings Clarissa, Thank you for your feedback and positive reflection of our playgrounds and continental breakfast. Our Housekeeping Team gives 110%, making every effort to exceed expectations. We are aware of the age of our infrastructure and its impact to the perception of our overall cleanliness. The positive news, is that we are soon to start the ground breaking for...

Lebanon, New Hampshire
Reviewed September 17, 2016

Checked in - easy, quick, and friendly. really felt appreciated and welcome. Stayed in the Evergreen building. A little dated but comfortable. nice size room, queen size bed. mini-fridge and 2 microwaves(?). bath was small but great water pressure and full size tub. laundry (free) on premises. parking is plentiful. free continental breakfast with fresh fruit, bagels, etc. across the...

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1Thank oscar g
Toledo Ohio
Reviewed September 15, 2016 via mobile

The staff were excellent. Cleanliness excellent. The room and buildings need condemned. I am retired military traveling with a family member who had never stayed on a miliary base before. I was so embarrassed. Had the price been 40 bucks, then fine, but it was 65 dollars per night. I would not go back. Room was very small, furniture old,...

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Thank bkngoh
IHGService, Guest Relations Manager at IHG Army Hotels on Fort Carson Colorado Inn, responded to this review

Dear bkngoh, Thank you very much for taking the time to share your comments online. We are very pleased to know you liked the friendliness of our staff and the cleanliness of our property. However, we are sorry you were not satisfied with the condition of our hotel and the room you received. We take our guest comments very seriously...

Richmond, Virginia
Reviewed August 26, 2016 via mobile

A big improvement from old BOQ and lodging however for a privatized set up I would hope the coffee stayed full in the lounge and it's a shame the soda dispenser was broken the whole time. Safe, Clean and COURTEOUS Compared to the hades hole Colorado Springs has become this is a gem.

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Thank NUCC93
Stephanie C, General Manager at IHG Army Hotels on Fort Carson Colorado Inn, responded to this review

NUCC93, Thank you for your feedback. We look forward to your next visit to Colorado Springs and Fort Carson, Colorado. Safe Travels. Stephanie Camp

A TripAdvisor Member
Belton, Texas
Level Contributor
9 reviews
7 helpful votes
Reviewed July 23, 2016 via mobile

It's not the Hyatt, but given the age of the building, it wasn't bad. The carpets and the furniture were old and had a couple of stains, but given the fact that they are getting a brand new building soon, I wouldn't sink much money in to what they have now. The bed was comfortable, and the staff was nothing...

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Thank A TripAdvisor Member
Fort Drum, New York
Reviewed July 11, 2016

If you are PCSing or coming here for TDY, do yourself a favor and avoid this hotel. The rooms are dirty, internet is basically inaccessible and it takes forever to get things fixed in the rooms. They claim that this hotel won "awards" but I've seen motels ran better than this. Waste of my money.

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1Thank ahufana
Stephanie C, General Manager at IHG Army Hotels on Fort Carson Colorado Inn, responded to this review

Ahufana, Thank you for your feedback. I apologize that our hotel did not meet your expectations. Our team strives to exceed guest service and cleanliness expectations. We have inherited from the Army infrastructure that is in need of replacement to meet IHG Army Hotel standards. Our Fort Carson IHG Army Hotel's Team makes every attempt to go above and beyond,...

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Amenities

Highlights
  • Free Internet
  • Free Parking
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
Services
  • Free Parking
Official Description (provided by the hotel)
Our on-post accommodations are convenient, located nearby Evans Army Hospital, The Elkhorn Conference Center, state of the art DFMWR Iron Horse Fitness Facilities, Shoppettes and the Commissary. Complimentary Daily Grab & Go Continental Breakfast & Weekly Wednesday Evening Socials, High Speed Internet, Complimentary Guest Laundry, courtesy on-post shuttle and outdoor playground. Bldg 7301, 7302, 7304 and 7305 ... more   less 

Additional Information about IHG Army Hotels on Fort Carson Colorado Inn

Address: Building 7301 Woodfill Road, Fort Carson, CO 80913
Location: United States > Colorado > El Paso County > Fort Carson
Price Range: $66 - $87 (Based on Average Rates for a Standard Room)
Number of rooms: 177
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Questions & Answers

Here's what travelers have asked, with answers from IHG Army Hotels on Fort Carson Colorado Inn staff and other travelers.
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Questions? Get answers from IHG Army Hotels on Fort Carson Colorado Inn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Horrible hotel”
 of 5 bubbles ahufana, Jul 11, 2016 | Read review
“Ask for a newly renovated room or go elsewhere.”
 of 5 bubbles 395cheryll, Jun 18, 2016 | Read review
“the Colorado inn has an elevator the rest don't”
 of 5 bubbles stormyNewHampshire, Jun 9, 2016 | Read review
“Reserve early and ask for a room in the main building.”
 of 5 bubbles 463hansm, Oct 1, 2015 | Read review
“Try to get a floor level room if you have heavy luggage. No elevators are available.”
 of 5 bubbles viajarlejos12, Sep 2, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question