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Holiday Inn West Kelowna

Expedia.com$102*
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06/04/2017 06/05/2017
1 room 2 adults 0 children
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Holiday Inn West Kelowna
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214 Reviews from our TripAdvisor Community

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Showing 212: English reviews
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Calgary, Canada
Reviewed 1 week ago

My reservation confirmation was one rate for my room per night but I was charged a higher rate. I pointed this out upon check-in. I was assured it would be taken care of. I was then overcharged....I think...for 2 cocktails I had billed to my room from a function I had attended. I believe this may have been an honest...

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Helpful?
Thank snugs1999
Orlando B, Guest Relations Manager at Holiday Inn West Kelowna, responded to this review

Hello, Thank you for your review. I had looked up the rate that was charged to you and it was a negotiated rate that was honoured for you and your group. I am sorry that your third drink never made it to you and I apologize for that. We look forward to your next visit. Warm regards, Orlando Batitis Operations...

Okanagan Valley, Canada
HOTEL’S FAVORITE REVIEW
Reviewed February 16, 2017 via mobile

We attended a Birthday Party in one of the banquet rooms. There where some apps and you could purchase a cocktail or beer. There where small kids at the Birthday and the way the room was set up was wonderful. The kids all under five ran around and had so much fun, mean while the adults never really noticed they...

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Helpful?
Thank Judie J
About Hotel's Favorite Review
Orlando B, Guest Relations Manager at Holiday Inn West Kelowna, responded to this review

Hello Judie, Thank you so much for your review. I am pleased to hear that your overall experience was exceptional! I will definitely pass on your comments to our Chef. Warm regards, Orlando Batitis Operations Manager Book Direct, Big Savings

Reviewed 1 week ago via mobile

Stayed as part of a sports team. 12 or so rooms. Nice property. Large rooms with two beds. Outdoor pool. Close to amenities. In house restaurant. Large banquet room. We preordered pasta and salad dinner for 50. Good service and food. Only issue was checkin. Wasn't smooth and some confusion about rooms. I've had much better group check in at...

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Helpful?
Thank Neil F
Orlando B, Guest Relations Manager at Holiday Inn West Kelowna, responded to this review

Hello Neil, Thank you for your review. I am pleased to hear that you had a good stay with us and enjoyed the food and service. I am sorry to hear that you found the check-in process not as smooth as it should have been and confusing. We wanted to ensure that the correct number of rooms were being billed...

Vancouver, Canada
Reviewed April 15, 2017

This Holiday Inn was clean and comfortable. It's what you would expect from a Holiday Inn - essential amenities at a good price. Pros: - Free parking - Restaurants next door (Boston Pizza, Dairy Queen, and Gate Keepers) - 10 minute drive from West Kelowna wineries - Free wifi Cons: - Hotel is a little dated but everything works -...

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Helpful?
Thank fromVancouverCanada
Orlando B, Guest Relations Manager at Holiday Inn West Kelowna, responded to this review

Hello fromVancouverCanada, Thank you kindly for your review. I am pleased to hear that you found our hotel clean, comfortable with all the essential amenities and good value. We look forward to your next visit. Warm regards, Orlando Batitis Operations Manager Book Direct, Big Savings

Edmonton
Reviewed April 10, 2017

Our visit to this hotel was ok...its nothing special ...no breakfast included. Hotels in the Okanagan are always way over priced at all times of the year, so when we got this for 106 a night we grabbed it. Its comfortable , and clean . Most staff are polite and helpful. We would probably stay there again ..IF we got...

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Helpful?
Thank dixiebelle
Orlando B, Guest Relations Manager at Holiday Inn West Kelowna, responded to this review

Hello dixiebelle, Thank you very much for your review of our hotel. I am pleased that you found our hotel clean as well as affordable. Please let us know if you would like to have your breakfast included in the rate. It is not complimentary as we are a full service hotel with a restaurant attached. A $20 Breakfast coupon...

Grande Prairie, Canada
Reviewed March 21, 2017

We booked a 2 night getaway here as a couple, Rm #421. Reservation request was quiet room away from the elevator. Hotels often have problems, but most you can work thru. Within minutes of arriving, I saw our toilet seat was broken so I called for it to be fixed. I just had a full hip replacement surgery, so a...

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Helpful?
Thank Louise N
Orlando B, Guest Relations Manager at Holiday Inn West Kelowna, responded to this review

Hello Louise N., I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I have had discussions with our staff members in regard to...

Exeter, United Kingdom
Reviewed March 18, 2017

Another great stay in this hotel very clean comfortable and quiet, the bedroom was very spacious and such comfortable beds,lovely bathroom and shower, friendly staff, plus nice swimming pool, will definitely stay again.

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Helpful?
Thank Pete52014
Orlando B, Guest Relations Manager at Holiday Inn West Kelowna, responded to this review

Hello Pete52014, I am so pleased to hear that your overall stay was overall very comfortable. I am glad that your were able to enjoy our indoor/outdoor salt water swimming pool. We look forward to your next visit. Kind regards, Orlando Batitis Operations Manager Book Direct, Big Savings

Reviewed February 7, 2017

Road trip through bc and was very impressed. Perhaps a bit dated, but the rooms are huge. Breakfast at the independently owned restaurant is delicious! Boston pizza is next door but it can be very busy at night. Outdoor pool is wicked, overlooks the lake! Staff are very knowledgeable. Elevator is so busy, you'll be waiting a while to get...

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Helpful?
Thank Jarrod H
Orlando B, Guest Relations Manager at Holiday Inn West Kelowna, responded to this review

Hello Jarrod H, Thank you very much for your review. I am pleased to hear that you enjoyed the hotel's facilities including our indoor/outdoor salt water swimming pool as well as the hotel run Gate Keeper Restaurant and Lounge. We look forward to your next visit. Warm regards, Orlando Batitis Operations Manager Book Direct, Big Savings

Osoyoos
Reviewed November 8, 2016

From check in to check out our stay was wonderful. Our room 322. Had jacuzzi in and separate bedroom with a king bed. The bed was the most comfortable bed we ever slept on in a hotel. Amazing. The room was very quiet. We were located at the back of building away from the highway.

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Helpful?
Thank Diane M
Orlando B, Guest Relations Manager at Holiday Inn West Kelowna, responded to this review

Hello Diane M, Thank you kindly for your review of our hotel. I am so very pleased that you found your stay wonderful and comfortable overall. We hope to see you on your next anniversary! Warm regards, Orlando Batitis Operations Manager

Kamloops, Canada
Reviewed November 5, 2016

The hotel is your typical holiday inn. Nice enough room, clean, all the basics. The inside/outside pool is cool but is starting to show its age. A little bit of paint and cleaning around could do some good there. The gym is pretty sad. Small room and equipement below average. Overall a good place to stay though.

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Helpful?
Thank JR_of_Kamloops
Orlando B, Guest Relations Manager at Holiday Inn West Kelowna, responded to this review

Hello JR_of_Kamloops, Thank you kindly for your review. I am pleased to hear that you found our rooms clean with the essential amenities. Our pool area is undertaking changes to the flooring very soon. Although our gym is small, it offers 2 treadmills, 1 eliptical, 1 stationary bicycle, 5-50 lbs free weights and bench as well as 2 flat screen...

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06/04/2017 06/05/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
GateKeeper
GateKeeper
Cuisines: Bar, Canadian, American
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Hot Tub
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the Holiday Inn West Kelowna Nestled in the heart of the Okanagan Valley in West Kelowna, this Holiday Inn hotel is a short drive from Okanagan attractions and BC's renowned wineries. Business travelers to our West Kelowna hotel enjoy the convenience of our flexible meeting facilities. Our four meeting rooms can be modified for multiple configurations, and our catering and helpful staff make Holiday Inn the perfect place for guests' meetings, seminars and celebrations. Recently renovated and re-opened, our ballroom is perfect for hosting a wedding reception or company event. Guests also benefit from close proximity to local businesses and attractions. While there is plenty to do in West Kelowna, outdoor activities are easily the most popular Okanagan attractions for visitors at our Holiday Inn hotel. For ski enthusiasts, Crystal Mountain is a scenic 30 minute drive away, and Big White Ski Resort has a shuttle that picks up guests at our door. Also within close proximity are several golf courses, Okanagan Lake and many shopping centres. Our suburban West Kelowna hotel's amenities include an indoor/outdoor saltwater swimming pool, outdoor whirlpool, fitness centre, complimentary high-speed wireless Internet access, and an on-site restaurant and lounge. Whether you are in town for the Wine Festival or business, our Holiday Inn West Kelowna hotel's friendly and helpful staff will take great care in ensuring you have a memorable stay. ... more   less 

Additional Information about Holiday Inn West Kelowna

Address: 2569 Dobbin Rd | Hwy 97, West Kelowna, British Columbia V4T 2J6, Canada
Location: Canada > British Columbia > Okanagan Valley > West Kelowna
Price Range: $99 - $199 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn West Kelowna 3*
Number of rooms: 77
Reservation Options:
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Also Known As:
Holiday Inn Kelowna Sw-Westbank Hotel West Kelowna
Holiday Inn Westbank
Westbank Holiday Inn
Holiday Inn West Kelowna
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Questions & Answers

Here's what travelers have asked, with answers from Holiday Inn West Kelowna staff and other travelers.
2 questions
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Questions? Get answers from Holiday Inn West Kelowna staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Towards the back of the hotel...however park near the front...area a bit sketchy.”
dixiebelle, Apr 10, 2017 | Read review
“we were in 215, 220, , 201 and 111.”
Donna649, Sep 19, 2016 | Read review
“All rooms are overlooking the mountains, and near restaurants.”
23Mylene2016, Jul 31, 2016 | Read review
“We got confused with the bedding choices, and accidentally chose a pet friendly room, with TWO beds, when one bed would've sufficed.”
530winn, Jul 26, 2016 | Read review
“Choose a room in another hotel”
Disappointed140, Jul 14, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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$102* /night
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