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Holiday Inn West Kelowna

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Holiday Inn West Kelowna
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203 Reviews from our TripAdvisor Community

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Showing 201: English reviews
Calgary, Canada
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

We only stayed at the hotel because of the pool and more importantly the Hot Tub. I brought my three kids down to the hot tub only to discover that the hot tub was not even 94 degrees(we know hot tub temperatures). I covered myself with a couple of towels made my we to the front desk and was told... More 

Helpful?
Thank Sandy B
Orlando B, Guest Relations Manager at Holiday Inn West Kelowna, responded to this review

Hello Sandy B, Thank you for your review of our hotel. I am sorry to hear that the hot tub was not at its normal temperature for you and your family to enjoy. We have since fixed the issue and the temperature is now back to where it should be. Please feel free to call myself at your convenience at... More 

Princeton BC
Level Contributor
111 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed 1 week ago

we stayed here for the Harvest Moon weekend, I think 90% of the people there were here for HM, the staff and the place were great. The beds were very comfortable, the room was very clean and it was in an area that was very quiet. I would stay there again.

Helpful?
Thank Donna649
Orlando B, Guest Relations Manager at Holiday Inn West Kelowna, responded to this review

Hello, Thank you for your review of our hotel. I am so pleased to hear that you had the most comfortable stay with us. We look forward to next year's Harvest Moon weekend. Kind regards, Orlando Batitis Operations Manager More 

Vancouver, Canada
Level Contributor
73 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Clean quiet property located at the southern end of West Kelowna. Ideal for venturing south towards Summerland and Penticton. Unusual room configuration with a large jacuzzi in the main room, bed in a separate room making a "suite" configuration, small bathroom with two sinks side by side. Lots of amenities nearby. A good, solid hotel choice.

Helpful?
Thank Beachgrover
Orlando B, Guest Relations Manager at Holiday Inn West Kelowna, responded to this review

Hello Beachgrover, Thank you very much for your review of our hotel. I am very pleased to hear that you found our hotel a good, solid choice for all your needs. We look forward to your next visit. Kind regards, Orlando Batitis Operations Manager More 

Port Coquitlam, Canada
Level Contributor
160 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
4 of 5 stars Reviewed August 21, 2016

Located on the south end of West Kelowna, it is comfortable and extremely quiet - remarkable given its proximity to the highway. Our room and hotel environment was clean and the staff friendly and helpful. It has a small fitness centre which is ideal for the limited use needed while on the road and the indoor/outdoor saltwater pool is different... More 

Helpful?
Thank cna001
Orlando B, Guest Relations Manager at Holiday Inn West Kelowna, responded to this review

Hello cna001, Thank you kindly for your review of the hotel. I am pleased to hear that you found your hotel room clean, the ovealll cleanliness of the environment and the friendliness of the staff. I am also glad that you enjoyed the gym and the indoor/outdoor salt water swimming pool. We hope to see you back soon. Warm regards,... More 

Calgary, Canada
1 review
5 of 5 stars Reviewed August 10, 2016 via mobile

Out stay here was wonderful! The manager, Orlando was so accommodating to my family and they always had good recommendations in where to go around. The gym is alright but I enjoyed the pool since its big enough for both adults and children. The staff made our first time visit in Kelowna all the more awesome!

Helpful?
Thank tineeway
Orlando B, Guest Relations Manager at Holiday Inn West Kelowna, responded to this review

Hello tineeway, Thank you so much for taking the time to review our property. I am very pleased that you had a wonderful stay with us. We hope that your first visit to West Kelowna will not be the last. Kindest regards, Orlando Batitis Operations Manager More 

Camrose, Canada
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed August 7, 2016

Booked this hotel at the last minute, while spontaneously planning a quick summer trip to the Okanagan. Staff were courteous and friendly. Room was clean and had all the amenities we were looking for (fridge, coffee maker,...and the all important air conditioning). Check in was quick, and we greatly appreciated the early check in time as we arrived ahead of... More 

Helpful?
Thank Suzanne W
Orlando B, Guest Relations Manager at Holiday Inn West Kelowna, responded to this review

Hello Suzanne W, Thank you very much for your review. I am very pleased to hear that you found the hotel clean and comfortable as well as the friendliness and courteousness of the staff. I am also happy to hear that we were able to accomodate your early check in request and the efficiency of the check in process. We... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed August 3, 2016 via mobile

Ended up being a last minute stay and the service was great. Thx Orlando for going the extra mile and listening to my wife's story about our tough day on the road. Even got a deal because he seemed to genuinely care. Pool was great, worth the stay.

Helpful?
Thank bryan s
Orlando B, Guest Relations Manager at Holiday Inn West Kelowna, responded to this review

Hello bryan s, Thank you for your review of our hotel. I am so pleased to hear that you had a wonderful stay with us after a tough day on the road. I am also happy that you took advantage of our pool area. We hope to see you back soon. Kind regards, Orlando Batitis Operations Manager More 

1 review
5 of 5 stars Reviewed August 1, 2016 via mobile

We had booked a pet friendly room, but no longer needed it due to our dog passing. They graciously moved us up to an upper level room with better view for same price. Nice clean room with fun indoor/outdoor pool area. Very convenient restaurant next door where kids 12& under receive one free meal per day. Close to lots of... More 

Helpful?
Thank Zach H
Calgary, Canada
1 review
5 of 5 stars Reviewed July 31, 2016

Amazing weekend stay with 5 star customer service most especially Orlando, Luke and Amanda. While waiting in line, they recognized my presence as well as other customers. I would recommend this hotel.

Helpful?
Thank 23Mylene2016
Orlando B, Guest Relations Manager at Holiday Inn West Kelowna, responded to this review

Hello 23Mylene2016, Thank you kindly for your review. I am so pleased to hear that you received a 5 star customer service from us. We look forward to your next visit with us. Kind regards, Orlando Batitis Operations Manager More 

Calgary, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 28, 2016

Stayed here on brief trip through BC and it was great. Really fast check in, and good customer service. The room was spotless and huge! The beds were super comfy. The hotel was quickly accessible from the main hi-way. Would definitely stay here again.

Helpful?
Thank Jacquelyn R
Orlando B, Manager at Holiday Inn West Kelowna, responded to this review

Hello Jacquelyn R, Thank you kindly for your review of the hotel. I am so pleased that you found our check in process quick and the good customer service. I am also happy to hear that you had a comfortable stay and found the room clean and spotless. We look forward to your next visit. Kindest regards, Orlando Batitis Operations... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Room Service
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
GateKeeper
GateKeeper
Cuisines: American, Canadian
Things to do
  • Pool
  • Restaurant
  • Hot Tub
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Welcome to the Holiday Inn West Kelowna Nestled in the heart of the Okanagan Valley in West Kelowna, this Holiday Inn hotel is a short drive from Okanagan attractions and BC's renowned wineries. Business travelers to our West Kelowna hotel enjoy the convenience of our flexible meeting facilities. Our four meeting rooms can be modified for multiple configurations, and our catering and helpful staff make Holiday Inn the perfect place for guests' meetings, seminars and celebrations. Recently renovated and re-opened, our ballroom is perfect for hosting a wedding reception or company event. Guests also benefit from close proximity to local businesses and attractions. While there is plenty to do in West Kelowna, outdoor activities are easily the most popular Okanagan attractions for visitors at our Holiday Inn hotel. For ski enthusiasts, Crystal Mountain is a scenic 30 minute drive away, and Big White Ski Resort has a shuttle that picks up guests at our door. Also within close proximity are several golf courses, Okanagan Lake and many shopping centres. Our suburban West Kelowna hotel's amenities include an indoor/outdoor saltwater swimming pool, outdoor whirlpool, fitness centre, complimentary high-speed wireless Internet access, and an on-site restaurant and lounge. Whether you are in town for the Wine Festival or business, our Holiday Inn West Kelowna hotel's friendly and helpful staff will take great care in ensuring you have a memorable stay. ... more   less 

Additional Information about Holiday Inn West Kelowna

Address: 2569 Dobbin Rd | Hwy 97, West Kelowna, British Columbia V4T 2J6, Canada
Location: Canada > British Columbia > Okanagan Valley > West Kelowna
Price Range: $90 - $163 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn West Kelowna 3*
Number of rooms: 77
Reservation Options:
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Also Known As:
Holiday Inn Kelowna Sw-Westbank Hotel West Kelowna
Holiday Inn Westbank
Westbank Holiday Inn
Holiday Inn West Kelowna
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