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Holiday Inn West Kelowna

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Guests1 room, 2 adults, 0 children
Traveler (40)
Room & Suite (28)
Dining (4)


#4 of 5 hotels in West Kelowna
Welcome to the Holiday Inn West Kelowna Nestled in the heart of the Okanagan Valley in West Kelowna, this Holiday Inn hotel is a short drive from Okanagan attractions and BC's renowned wineries. Business travelers to our West Kelowna hotel enjoy the convenience of our flexible meeting facilities. Our four meeting rooms can be modified for multiple configurations, and our catering and helpful staff make Holiday Inn the perfect place for guests' meetings, seminars and celebrations. Recently renovated and re-opened, our ballroom is perfect for hosting a wedding reception or company event. Guests also benefit from close proximity to local businesses and attractions. While there is plenty to do in West Kelowna, outdoor activities are easily the most popular Okanagan attractions for visitors at our Holiday Inn hotel. For ski enthusiasts, Crystal Mountain is a scenic 30 minute drive away, and Big White Ski Resort has a shuttle that picks up guests at our door. Also within close proximity are several golf courses, Okanagan Lake and many shopping centres. Our suburban West Kelowna hotel's amenities include an indoor/outdoor saltwater swimming pool, outdoor whirlpool, fitness centre, complimentary high-speed wireless Internet access, and an on-site restaurant and lounge. Whether you are in town for the Wine Festival or business, our Holiday Inn West Kelowna hotel's friendly and helpful staff will take great care in ensuring you have a memorable stay.
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Property amenities
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Room service
Free parking
Airport transportation
Banquet Room
Business Center with Internet Access
Conference Facilities
Dry Cleaning
Golf course
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Wheelchair access
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Room features
Air conditioning
Family Rooms
Non-smoking rooms
Good to know
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Traveler rating
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Popular mentions
The room was very nice. They have an indoor pool, heated outdoor pool and whirlpool though we did not use them. The room was very nice. It included air conditioning, fridge and microwave. There was no laundry facilities and no breakfast. Location was right off the main road.
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This is a nice hotel. The outdoor pool and hot tub area was very nice. This hotel is well-located as a base for wine tours. The staff were very helpful. My one suggestion for improvement would be that they provide a place to plug in a computer at the desk as well as a USB outlet there.
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Response from HIWK2569, Front Office Manager at Holiday Inn West Kelowna
Responded 4 weeks ago
Dear Shawn A, Thank you for taking the time to submit a review on your most recent stay at our property. I am very pleased to read you enjoyed some of the amenities we offer (outdoor/indoor pool, and outdoor hot tub) while enjoying some of the Okanagan wineries. I will definitely keep your suggestion for the desk plug in mind, as this is a very valid point for travelers who like to be connected at all times. Thank you again for staying with us and we hope to see you again soon! Sincerely, Julie Biesen Guest Services Manager
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Needs some additional TLC. Have grouted over the black mold on seams in bathtub walls but missed under the soap trays. Thinking you need to remove black mold not just silicon over it or risk it spreading behind the walls and spreading further. Very nice indoor/outdoor pool and outdoor hot tub.
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Response from HIWK2569, Front Office Manager at Holiday Inn West Kelowna
Responded Apr 22, 2019
Dear 480gordons, Thank you so much for your review of our hotel and thank you for bringing the above issues to my attention. We apologize for the inconvenience you experienced during your stay and are committed to making sure this situation does not repeat itself. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, Julie Biesen Guest Services Manager
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This hotel was a great place to stay with a couple great staff members! I loved the indoor/outdoor pool and the hot tub, although it could use a revamp. I also really enjoyed the view from my room, overlooking the mountains and part of the lake. But particularly one things stood out, and that was a man named Shawn. He worked maintenance (?) and was super helpful and kind. He helped me with my bags as I am disabled, and walked slow with me all the way to my car where he proceeded to put the heavy bags in my car for me. Huge points to him and I hope he gets to see this because he made my day, and he made me smile :)
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I was just there to catch some Zzzzz's on my ski trip. Slept ok, some hallway noise.. Service was below average, wont go back. The room lacked conveniences. a microwave would've been nice. The front desk staffers seemed bored and unhappy
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Response from Orlando B, Front Office Manager at Holiday Inn West Kelowna
Responded Jan 28, 2019
Hello B M, Thank you for taking the time to leave a review on your most recent stay. I am disappointed to hear the service you experiences was below average, which is something I will personally look into. Again, my apologies for not being able to live up to your expectations. We hope you come visit us again in the future. Kind regards, Julie Biesen Guest Services Manager Book Direct, Big Savings
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$112 - $246 (Based on Average Rates for a Standard Room)
holiday inn kelowna sw-westbank hotel west kelowna, holiday inn westbank, westbank holiday inn
CanadaBritish ColumbiaOkanagan ValleyWest Kelowna
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