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BEST WESTERN PLUS Wine Country Hotel & Suites

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BEST WESTERN PLUS Wine Country Hotel & Suites
BEST WESTERN PLUS Wine Country Hotel & Suites
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628 Reviews from our TripAdvisor Community

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Showing 616: English reviews
Reviewed October 29, 2016 via mobile

We had a great stay at the Best Western Plus Wine Country Hotel. Clean bed linen and bathroom. The wifi was excellent. Breakfast was included. The hotel price was reasonable. The location of the hotel is really convenient for visiting Mission Hill and Quail's Gate Wineries. Furthermore, service was good. You may find their beds are a bit soft, but...

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Helpful?
Thank penguinmo
BWWK, General Manager at BEST WESTERN PLUS Wine Country Hotel & Suites, responded to this review

Dear Penguinmo, You certainly described our hotel and area very well! Many thanks for taking the time to do that. We all enjoy reading the reviews, especially our Breakfast people, they are totally into guest service. I hope you had a room with view, it certainly is worth the money as you see the lake and Mission Hill Wineries. We...

Vancouver, Canada
Reviewed October 21, 2016

We stayed here recently for the second time. The hotel is clean with friendly, helpful staff. It is located right off the highway and there are several restaurants and places to shop nearby. It is conveniently located for a quick drive into Kelowna, but in the quieter area on the western shore. The free breakfast has lots of choices, and...

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Helpful?
Thank ADW_11
BWWK, General Manager at BEST WESTERN PLUS Wine Country Hotel & Suites, responded to this review

Hello ADW, we all have enjoyed reading your review, many thanks for taking the time to write it. You are describing our area very well, easy access to all attractions, around here and to Kelowna as well. Did you know that you paid less taxes here- 3% less- as we have no tourism tax in West Kelowna. if I every...

Reviewed October 6, 2016

A very nice hotel in a good location near the main north-south highway and close to a number of good restaurants. What impressed me most was the soundproofing resulting in restful, undisturbed sleep. The hotel was spotless. The shower had great pressure and there was a refrigerator and microwave in each room. The balcony was nice and we were able...

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Helpful?
1Thank Paul L
BWWK, General Manager at BEST WESTERN PLUS Wine Country Hotel & Suites, responded to this review

Hello Paul, Thank you so much for the review which is appreciated by all. You are absolutely correct about the variety of restaurants in our area. This is due to the Wineries and Golf Courses as most of them now do have a Restaurant attached. Glad that the weather agreed with you as well, I certainly will let Sydney know...

Reviewed October 5, 2016

My husband and I stayed here for a surprise birthday weekend. It has a great location as it's close to travel to either Kelowna proper or Penticton. The room was very clean and udpated and the staff were terrific. The complimentary breakfast was very good - lots of hot fresh food and again, the staff were terrific!

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Helpful?
Thank shark1765
BWWK, Front Office Manager at BEST WESTERN PLUS Wine Country Hotel & Suites, responded to this review

Hello Shark, Thank you so much for the review which is appreciated by all. Glad that you enjoyed our location as it still is not that well known. it is so nice for you to send the review as we all appreciate positive comments. Glad you liked our breakfast, we try to have a variety in order to please most...

Winnipeg, Canada
Reviewed October 5, 2016

Stayed here for 2 nights while doing wine tours/tastings. Location is excellent as it is right on Hwy97 and access to either the north or south is easy. Rooms are spacious, beds are very comfortable, and we faced the golf course behind the hotel so had a nice view. There is even a small(very small) balcony so we were able...

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Helpful?
Thank Karen K
BWWK, General Manager at BEST WESTERN PLUS Wine Country Hotel & Suites, responded to this review

Hello Karen, Many thanks for the review which has been appreciated by all of us. glad you did some wine tasting, we do have so many wineries in our vicinity as well as restaurants. I apologize that your room was not cleaned by 4 pm, yes, we have had a full house and stays do get cleaned last unless you...

Reviewed October 3, 2016 via mobile

Room 328. Just over 600.00 cad including tax for a 3 day stay for one person, 1 king bed. Nicely finished room. Appears to be high quality finishing. I like the colors, materials etc. Nice pool and slide if you are travelling with children. Close to five eating choices that you can walk to in less than two minutes. A...

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Helpful?
Thank Barry T
BWWK, General Manager at BEST WESTERN PLUS Wine Country Hotel & Suites, responded to this review

Hello Barry, Thank you for taking the time to review your recent stay at our hotel. I certainly was impressed with the details that you mentioned. I am disappointed we failed to give you the fine accommodations and consideration we strive for with all our guests – the type of service in which we pride ourselves. Please know that your...

Pitt Meadows, Canada
Reviewed October 3, 2016

Great property. Staff is super friendly and very good. Rooms are very clean. location is very good - right across and next to shopping. Parking is plentiful and right outside the front door. Will fore sure come again.

Review collected in partnership with Best Western
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Helpful?
Thank Eric E
BWWK, General Manager at BEST WESTERN PLUS Wine Country Hotel & Suites, responded to this review

Hello Eric, we certainly are appreciative that you took the time to write a review on Tripadvisor, many thanks for that. Our staff always appreciates praises as they want our guests to be satisfied with their service. As you know, we are right in Wine country which allows our guests to experience in what we have to offer. We look...

Saskatoon, Canada
Reviewed October 2, 2016

Staff were very helpful, the room was completely clean and everything was very good except the water was running in the toilet and it kept flushing every few minutes. We told the staff at the desk so they could have someone fix it while we went out for dinner, however they offered to move us to another room, and we...

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Helpful?
Thank Albert W
BWWK, General Manager at BEST WESTERN PLUS Wine Country Hotel & Suites, responded to this review

Good day Albert, Thank you for taking the time to review your recent visit to our establishment. We appreciate hearing your thoughts and your suggestions with respect to the issue with the toilet that you experienced. It certainly will assist us when evaluating our guest’s needs and expectations. I hope you will come back and give us another chance to...

Okotoks, Canada
Reviewed September 29, 2016

Good location to travel Okanagan hotel quiet and very comfortable. Good breakfast close to eating places.have stayed at this hotel when in the area and will continue to do so when visiting Kelowna rather than stay in the downtown area.

Review collected in partnership with Best Western
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Helpful?
Thank Alan R
BWWK, General Manager at BEST WESTERN PLUS Wine Country Hotel & Suites, responded to this review

Hello Alan, many thanks for your review on Tripadvisor. We always appreciate feedback as we do want to know what our guest's impressions are when staying with us. I do hope that you had a great time in the Okanagan and had the opportunity to visit some of our Wineries. We are looking forward to greeting you again in the...

Alberta, Canada
Reviewed September 28, 2016

Called ahead to advise of late check in. when we arrived we pulled the bed back from the wall and found fingernails and enough hair to make a moustache. we returned to the lobby to ask for another room. The girl said no cleaning staff was available and no other rooms available but she would try and clean for us....

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Helpful?
Thank toizzz
BWWK, Front Office Manager at BEST WESTERN PLUS Wine Country Hotel & Suites, responded to this review

Thank you for taking the time to review your recent stay at our hotel. I am disappointed you feel we failed to give you the fine accommodations and consideration we strive for with all our guests – the type of service in which we pride ourselves. Please know that your comments have been reviewed in detail and steps are being...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Parking
  • Breakfast included
  • Conference Facilities
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Experience a rare combination of luxury and hospitality when you stay at the BEST WESTERN PLUS Wine Country Hotel & Suites in West Kelowna, British Columbia. Situated at the head of British Columbia's stunning Okanagan Valley, Kelowna offers visitors the unique opportunity to enjoy both the great outdoors and a rich mix of culture and urban energy. Visitors flock to the Kelowna area all year long to enjoy its scenic natural beauty, majestic mountains, sparkling lakes, and bucolic vineyard vistas. ... more   less 

Additional Information about BEST WESTERN PLUS Wine Country Hotel & Suites

Address: Kelowna/West Kelowna 3460 Carrington Rd | Sw Quadrant Of Hwy 97 & Elk Rd, West Kelowna, British Columbia V4T 3C1, Canada
Location: Canada > British Columbia > Okanagan Valley > West Kelowna
Price Range: $91 - $154 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Wine Country Hotel & Suites 2.5*
Number of rooms: 99
Reservation Options:
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Also Known As:
BEST WESTERN PLUS Wine Country Hotel & Suites Kelowna/West Kelowna
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Questions & Answers

Here's what travelers have asked, with answers from BEST WESTERN PLUS Wine Country Hotel & Suites staff and other travelers.
2 questions
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Kelowna, Canada
Seattle
over a year ago

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Questions? Get answers from BEST WESTERN PLUS Wine Country Hotel & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“get a room on the 3rd or 4th floor overlooking the parking lot so you can see your car and the stores in the plaza!!”
 of 5 bubbles almcnerney, 2 weeks ago | Read review
“pay the upgrade fee for the view side, well worth it. You get a balcony.”
 of 5 bubbles 2stephanied, Nov 28, 2016 | Read review
“We had a suite which was very nice, modern and spacious.”
 of 5 bubbles silverstang, Nov 6, 2016 | Read review
“Ask for a room on the back of the hotel as it is quieter”
 of 5 bubbles gnome19, Nov 1, 2016 | Read review
“East facing rooms provide morning sunshine on the balcony and a view over the golf course of the lake”
 of 5 bubbles 901PaulL, Oct 6, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question