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BEST WESTERN PLUS Wine Country Hotel & Suites

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BEST WESTERN PLUS Wine Country Hotel & Suites
BEST WESTERN PLUS Wine Country Hotel & Suites
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607 Reviews from our TripAdvisor Community

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Showing 596: English reviews
Creston
4 of 5 stars Reviewed 2 days ago NEW

The rooms and staff at the Best Western Wine Country are very friendly helpful. The location is close to shopping and restaurants. We have stayed at this hotel in the past and would stay at it again if we are travelling in the area.

Review collected in partnership with Best Western

Helpful?
Thank Vern R
Edmonton, Canada
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW via mobile

We stayed at this hotel as the last hotel on our western road trip and couldn't be happier we did. It was in west Kelowna which was perfect because we had reservations for a wine tour at Mission Hill Winery. It was an eight minute taxi ride up to the winery. It's a further commute to downtown but we knew... More 

Helpful?
Thank KatieKenn55
BWWK, General Manager at BEST WESTERN PLUS Wine Country Hotel & Suites, responded to this review

Hello KatieKen, We appreciate hearing your thoughts and your suggestions with respect to our hotel and your stay. This will assist us when evaluating our guest’s needs and expectations. It was a pleasure to see that you enjoyed your stay and did take the opportunity to see some of our Wineries- Mission Hill is always spectacular with it's view. I... More 

Ontario, Canada
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We had problems finding this hotel since our GPS couldn't find the address and even the CAA tour guide just brought us to the vicinity. We finally phoned and found we were nearby. The problem is that Carrington Road runs BEHIND the hotel and neither my husband nor I noticed the sign near the hotel roof. Suggest a sign at... More 

Helpful?
Thank LeeTes
BWWK, General Manager at BEST WESTERN PLUS Wine Country Hotel & Suites, responded to this review

Hello LeeTes, many thanks for the extensive review which was greatly appreciated. Yes, Google needs to improve the map, we do have problems there, glad that you called the hotel for direction. We are changing our bathroom lighting this year, already in the process of changing the ceiling lights. I do hope that you had the opportunity to see some... More 

Toronto, Canada
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

My husband and I recently stayed at this new hotel and were very satisfied with the accommodations. We had a 2 Queen Room with Mountain View and Balcony overlooking a golf course. We were extremely happy with the location, just 10 minutes from the waterfront in downtown Kelowna, across the bridge. West Kelowna offered many hiking trails and wineries too.... More 

Helpful?
Thank Eleanor654
BWWK, General Manager at BEST WESTERN PLUS Wine Country Hotel & Suites, responded to this review

Hello Eleanor, We appreciate hearing your thoughts and your suggestions with respect to our hotel. As per your review, you certainly had checked out our area and offerings. We always want to hear from you, our guests, as this will assist us when evaluating our guest’s needs and expectations. I hope you will come back provide you with outstanding service... More 

Level Contributor
40 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel was clean, modern, friendly, good location, great water slide and hot tub. The breakfast was good and the internet was great. The staff were friendly and helpful. No complaints about the hotel, I would stay here again. The Best Western Group seem to offer great hotels. I just wish they all had dog friendly rooms as this pone... More 

Review collected in partnership with Best Western

Helpful?
Thank Trace2367
BWWK, General Manager at BEST WESTERN PLUS Wine Country Hotel & Suites, responded to this review

Hello Trace, many thanks for the great review, always happy to hear that our guests are satisfied with their stay and had a great time. Offering a Pet friendly hotel was important to us as we see how many people travel with their pets today. i hope you had some time to enjoy the Okanagan area and will experience again... More 

Cowtown, Canada
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

The service was very friendly and efficient. The room was a good size and clean. The bed was comfortable, although I wish there were some flatter pillows; to be fair, I didn’t ask the front desk if any were available. I was able to sign onto the wi-fi without any problems, but my devices defaulted to Shaw Open, so that... More 

Helpful?
Thank MaraJade-3
BWWK, General Manager at BEST WESTERN PLUS Wine Country Hotel & Suites, responded to this review

Hello MaraJade, many thanks for taking the time to write this review which is very much appreciated. To your question- yes, we do have pillows at the Front Desk as we do know some people do have special requests and that is what we are here for. I do hope that you had the opportunity to experience our beautiful area... More 

Acton, Canada
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

The rooms were good, location was good with market and a nice choice of walkable restaurants. The staff were friendly and helpful; in particular the ladies who run the breakfast and other areas - big shout out to Sydney who kept track of everyone, their preferences, destinations and personal needs. That is what makes an ordinary hotel extraordinary.

Helpful?
Thank Maddison L
BWWK, General Manager at BEST WESTERN PLUS Wine Country Hotel & Suites, responded to this review

Hello Maddison, many thanks for writing the review on Tripadvisor. I have told Sydney about your comments which made her very happy as she loves to please people. Yes, we do have quite a few good restaurants around here within walking distance. i hope you had the opportunity to experience some of our Wineries as they are quite unique. We... More 

Abbotsford, Canada
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

When we extended our stay for a third night, we were charged $82.00 over and above the price we paid for the first two nights. We were not pleased! The WIFI was terrible, didn't always work. We were not able to use our IPADs.

Review collected in partnership with Best Western

Helpful?
Thank RedHatCarol
BWWK, Front Office Manager at BEST WESTERN PLUS Wine Country Hotel & Suites, responded to this review

Thank you for taking the time to review your recent stay at our hotel. I am disappointed we failed to give you the fine accommodations and consideration we strive for with all our guests – the type of service in which we pride ourselves. Please know that your comments have been reviewed in detail and steps are being taken to... More 

Saskatchewan
Level Contributor
24 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

This property is very new and up to date. The rooms are comfortable with fresh furnishings. The location is great because it's off the main highway and it backs a golf course, making it very quiet. It's also close to shopping. The front desk was friendly and made us feel welcome, as did the ladies running the morning breakfast area.... More 

Helpful?
Thank bobbiesuegirl
BWWK, General Manager at BEST WESTERN PLUS Wine Country Hotel & Suites, responded to this review

Hello bobbysues, Many thanks for taking the time to write this review which is greatly appreciated. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Sincerely Elfriede More 

West Vancouver, Canada
Level Contributor
105 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I would never stay here again horrible service do not stay on the first floor and the supervisor is a ruse person who lies I want all my $$$ back they put me next to the laundry room and the supervisor could not care less

Review collected in partnership with Best Western

Helpful?
Thank Chris M
BWWK, Front Office Manager at BEST WESTERN PLUS Wine Country Hotel & Suites, responded to this review

Thank you for taking the time to review your recent stay at Best Western PLUS Wine Country Hotel & Suites. I am disappointed we failed to give you the fine accommodations and consideration we strive for with all our guests – the type of service in which we pride ourselves. Please know that your comments have been reviewed in detail... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities (18)
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Double Queen Room (36)
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Executive Business Suite (46)
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Honeymoon Suite (47)
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Junior Suite with View (43)
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Experience a rare combination of luxury and hospitality when you stay at the BEST WESTERN PLUS Wine Country Hotel & Suites in West Kelowna, British Columbia. Situated at the head of British Columbia's stunning Okanagan Valley, Kelowna offers visitors the unique opportunity to enjoy both the great outdoors and a rich mix of culture and urban energy. Visitors flock to the Kelowna area all year long to enjoy its scenic natural beauty, majestic mountains, sparkling lakes, and bucolic vineyard vistas. ... more   less 

Additional Information about BEST WESTERN PLUS Wine Country Hotel & Suites

Address: Kelowna/West Kelowna 3460 Carrington Rd | Sw Quadrant Of Hwy 97 & Elk Rd, West Kelowna, British Columbia V4T 3C1, Canada
Location: Canada > British Columbia > Okanagan Valley > West Kelowna
Price Range: $95 - $163 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Wine Country Hotel & Suites 2.5*
Number of rooms: 99
Reservation Options:
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Also Known As:
BEST WESTERN PLUS Wine Country Hotel & Suites Kelowna/West Kelowna
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