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Richmond Hill Hotel

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Richmond Hill Hotel
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1,298 Reviews from our TripAdvisor Community

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Showing 1,267: English reviews
Brighton
Level Contributor
168 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 185 helpful votes
Reviewed 2 days ago NEW

We had a very pleasant stay in a newly refurbished Hill Collection Suite. It was a great deal including dinner, bed and breakfast. Staff on arrival were very good and we were swiftly allocated a room even though we were early. The hotel looks freshly decorated and everything was immaculately clean. It's a Georgian building but sympathetically modernised and is... More 

Helpful?
Thank ChesterLeStreet
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 4 days ago NEW via mobile

Richmond is said to be a very very posh area..rich people and all around..Was an overall good stay. Rooms are newly renovated i guess. They just hv one bar and restaurant, but staff is extremely helpful..Thomas ensured he made me feel warm and comfy....

Helpful?
Thank Veena S
Leeds, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 1 week ago via mobile

We stayed in this hotel as part of a special weekend away to watch the rugby. On arrival there was a mix up with the booking, to make it extra special we had booked two suites. Despite having a confirmation email of this the hotel insisted these rooms had been cancelled and offered executive rooms instead. We were also told... More 

Helpful?
Thank annie18082015
maidstone kent
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 1 week ago via mobile

Would highly recommend this hotel. Renovated rooms lovely and modern. Food excellent and staff very friendly and efficient. Special mention to lovely staff in restaurant ! Excellent position too. We will return

Helpful?
Thank cherylberyl
Driffield, United Kingdom
2 reviews
Reviewed 1 week ago

The hotel is great the staff are great but the food served in the bar is an absolute rip off price wise. The portions were so small I was embarrassed when they were presented. Three scoops of ice cream for £7 and each scoop was no bigger than a table tennis ball. The quality of the ingredients used both in... More 

Helpful?
Thank deanandsamsmith
NE England
Level Contributor
108 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 150 helpful votes
Reviewed 1 week ago via mobile

The hotel we booked was closed so we ended up here. The rooms are very well designed to maximise the very small space, there's no bath and a very modern sliding door arrangement shower /WC which I wasn't keen on felt almost caravan like. The menu was extremely limited and the 'special' menu not to our taste. Food was very... More 

Helpful?
Thank lourhys
Ashwell, United Kingdom
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 week ago via mobile

Booked on a deal for Sunday & Monday evening dinner bed and breakfast. Arrived and checked into a newly refurbished room as expected. After being in the room 45 minutes we realised the heating was not working. A quick call to reception failed to fix it and they confirmed the fault. We were then offered an alternative room which turned... More 

Helpful?
Thank Woodfordehaven
Level Contributor
113 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed 2 weeks ago via mobile

I stayed in a suite (room 117), well worth the money. Upon arrival Chiara checked us in with a friendly, warm, happy welcome, and a big smile. I had a query which she easily resolved for me. The suite was very large and comfortable, as you would expect, exceptionally clean (well done housekeeping), with all the amenities you could wish... More 

Helpful?
1 Thank Nickie B
Johannesburg, South Africa
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 weeks ago

Having stayed here previously, we were very disappointed with a subsequent visit. Reception staff were not very welcoming. Confusion arose with breakfast voucher system, and we were made to feel uncomfortable with such. The heating in the room didn't work, and there was a major issue with the toilet too - and bathroom supplies were not sufficiently replenished.

Helpful?
Thank ladyjl0
Ennis, Ireland
Level Contributor
45 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 3 weeks ago

Steps, bloody steps everywhere...... if your wheelchair bound or have difficulties with steps maybe this hotel is not for you. The management do have a ramp to aid access but as its a old building its not very effective at catering for people with mobility issues. We ate in the restaurant and were pleasently surprised by the good quality of... More 

Helpful?
2 Thank Michael M
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located in the charming town of Richmond, Surrey, and only seven miles from Central London, London’s West End and Heathrow Airport, Richmond Hill Hotel is a 4 star hotel that features accommodation, restaurant, meeting and event rooms and a fabulous leisure centre. The hotel is near Richmond Station which is on the District line and only 7 miles from Heathrow airport ... more   less 

Additional Information about Richmond Hill Hotel

Address: 144-150 Richmond Hill, Richmond-upon-Thames TW10 6RW, England
Location: United Kingdom > England > Greater London > Richmond-upon-Thames
Price Range: $117 - $216 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Richmond Hill Hotel 4*
Number of rooms: 149
Reservation Options:
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Also Known As:
Richmond Hill Hotel Richmond
Hotel Style:
#4 Family Hotel in Richmond-upon-Thames
#6 Romantic Hotel in Richmond-upon-Thames
#6 Business Hotel in Richmond-upon-Thames
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Questions & Answers

Here's what travelers have asked, with answers from Richmond Hill Hotel staff and other travelers.
6 questions
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Questions? Get answers from Richmond Hill Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“We were in a quiet rear room on the 4th floor”
 of 5 bubbles ChesterLeStreet, 2 days ago | Read review
“The ground floor rooms are noisy”
 of 5 bubbles deanandsamsmith, 1 week ago | Read review
“Rear rooms are quieter, street facing with incredible views over the city”
 of 5 bubbles 398michaelm398, 3 weeks ago | Read review
“room 210 very quiet and modern”
 of 5 bubbles Springer114, 3 weeks ago | Read review
“Newly refurbished rooms bathroom in room with glass surrounds . I prefer more privacy more space in the room to relax .”
 of 5 bubbles gillosco, 3 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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