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Richmond Hill Hotel

144-150 Richmond Hill, Richmond-upon-Thames TW10 6RW, England
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1,185 Reviews from our TripAdvisor Community

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Showing 1,156: English reviews
Bristol, United Kingdom
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

Having been to many 4 & 5 star hotels for corporate functions over the years, RH Hotel didn't disappoint by comparison. The room was cool, comfortable and quiet. The food for both lunches was excellent and the hot plate service was excellent. For the non-corporate guest, breakfast was superb. Again, a hot plate, buffet style service the range was excellent... More 

Helpful?
1 Thank Andy4-77AAC-ACC
London, United Kingdom
Level Contributor
3 reviews
3 of 5 stars Reviewed 2 days ago NEW via mobile

Met with friends for dinner last night. Food was delicious. We arrived but no one at the desk to meet us after deciding to just sit at the one of the empty tables set for two the waiter came to us. The waiter was helpful and set another table we moved to. I found it annoying to keep hearing the... More 

Helpful?
Thank Collykins
Petham, United Kingdom
Level Contributor
64 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

Clean rooms, well appointed. The rooms aren't the largest but they are very nicely appointed and clean. The bathroom arrangement is a little odd but I suppose works. The welcome wasn't overly warm from one receptionist, but the other spotted and soon intervened to recover the situation. I would return as it works in the locality for me well, but... More 

Helpful?
Thank Stephen B
St. Albans, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We had been looking forward to staying but we were disappointed with the room we were allocated. The ones on the web site looked lovely. Ours had a bath as was requested , but it was chipped and obviously had seen better days, the toilet was VERY stained!!! We were on the 4th floor and the ceiling was low and... More 

Helpful?
1 Thank Garry Pauline S
Diane T, General Manager at Richmond Hill Hotel, responded to this review

Dear Garry, Thank you for your feedback I am sorry that the room allocated did not meet your expectation, it is one of the traditional, original Georgian bedrooms in the Hotel. In true Georgian style the ceilings do get lower the further up you go, although the views are the best! I will review your comments regarding the bathroom with... More 

London
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Some good some bad. The good was the pool and the spa. The guy in the spa was really helpful and my lunch there really nice. The hotel is very close to Richmond Park. The breakfast was a good choice and really tasty and the waitresses lovely. They let us book in early so we could get ready for a... More 

Helpful?
1 Thank DondonsLondon
Diane T, General Manager at Richmond Hill Hotel, responded to this review

Dear Guest, I am dispointed you left feeling a bit miffed following your stay with us. In particularly as the majority of your concerns are regarding additional charges, car parking is charged for an overnight stay at £8, which is a competitive price for a Hotel in our location, we advertise this charge on our website and via on line... More 

sidcup
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Excellent hotel , only stayed for one night in a superior room which was excellent and very well appointed great decor and very comfortable indeed, great glass walk in shower too.Breakfast and evening bar was very good. Everything was to a very high standard . 10/10

Helpful?
Thank mark j
Diane T, General Manager at Richmond Hill Hotel, responded to this review

Dear Mark, Thank you for such a brief but positive review, we are delighted you had a 10/10 experience with us. We look forward to welcoming you back. kind regards, Diane Tapner-evans General manager More 

Swindon, United Kingdom
Level Contributor
169 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 stars Reviewed 1 week ago

Had a great night staying here with a great dinner included in the "bed, breakfast & dinner" package which included a good breakfast delivered as order to the room. The staff were excellent and even my one small gripe (our dinner order was overlooked until we reminded the staff) was dealt with very effectively and with much apologies. I'd stay... More 

Helpful?
Thank Jay H
Diane T, General Manager at Richmond Hill Hotel, responded to this review

Dear Jay, Thank you for such a super review. I am delighted you enjoyed your package stay with us. The team look forward to welcoming you back again, Kind regards Diane Tapner-Evans General manager More 

Warwick, United Kingdom
Level Contributor
77 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for a night and did enjoy it. This is a nice hotel and we had a lovely suite. A few things the hotel could improve - make sure the rooms are checked properly as ours had a shower that didn't drain, I am sure the cleaners knew this. Breakfast was very nice but a bit chaotic. Seems I... More 

Helpful?
Thank Paul007_12
Diane T, General Manager at Richmond Hill Hotel, responded to this review

Dear Paul, Thank you so much for your post I am delighted that you had in the main an enjoyable stay with us. the new win suites are great rooms and the beds are super comfy. I appreciate your comments regarding breakfast and dinner service, we are working on extra training and support to improve what is a great food... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago via mobile

The hotel staff are very helpful. Harry and the reception team are very good and the restaurant team are just brilliant. So accomodating with all our needs. The only down side is when you put money down against room and you come to check out they don't take the extras off the money you have put down. They charge you... More 

Helpful?
Thank Scott W
Diane T, General Manager at Richmond Hill Hotel, responded to this review

Dear Scott, Thank you for your comments, I am delighted that you enjoyed many aspects of your stay. With regards the team should have used your deposit to settle your extras, I will raise this with the Front of house manager to ensure all staff are aware of procedure. I can assure you that holding money for interest is not... More 

Eastbourne, United Kingdom
Level Contributor
55 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 1 week ago

The Hotel ins in a lovely part of Richmond, a short walk to beautiful views over the Thames. The building is listed, but the room we had was very contemporary. The bed was comfortable, the rooms clean. The staff were very helpful and friendly. The breakfast menu was very varied and the buffet was well presented and tasty. We had... More 

Helpful?
1 Thank dickthed0c
Diane T, General Manager at Richmond Hill Hotel, responded to this review

Dear Guest, Thank you for posting your review following your recent stay with us at Richmond Hill hotel. I am delighted the showers stopped enough for your to fully enjoy our unique location, it is quite beautiful. i am pleased you enjoyed the food and service delivered by the team, they do care about the custonmers experience and are always... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located in the charming town of Richmond, Surrey, and only seven miles from Central London, London’s West End and Heathrow Airport, Richmond Hill Hotel is a 4 star hotel that features accommodation, restaurant, meeting and event rooms and a fabulous leisure centre. The hotel is near Richmond Station which is on the District line and only 7 miles from Heathrow airport ... more   less 

Additional Information about Richmond Hill Hotel

Address: 144-150 Richmond Hill, Richmond-upon-Thames TW10 6RW, England
Location: United Kingdom > England > Greater London > Richmond-upon-Thames
Price Range: $115 - $244 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Richmond Hill Hotel 4*
Number of rooms: 149
Reservation Options:
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Also Known As:
Richmond Hill Hotel Richmond
Hotel Style:
#4 Family Hotel in Richmond-upon-Thames
#6 Business Hotel in Richmond-upon-Thames
#6 Romantic Hotel in Richmond-upon-Thames
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