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The new York House

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64 Reviews from our TripAdvisor Community

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Showing 62: English reviews
London, United Kingdom
Reviewed October 24, 2016

Our room was freezing as there was no heating on when we arrived. We requested for the heating to be switched on before we left for dinner at 7, and when we arrived back at 11, this had not been done. The room was freezing cold throughout the nigh. Toilet didn't flush in our bathroom, and the bathroom was extremely...

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Thank mounaksonpaper
Luton, United Kingdom
Reviewed October 6, 2016

I found the hotel with an Italian restaurant clean and comfortable. The bedroom was good. I found the bed comfortable while the tv plus tea/coffee facilities were fine. Good room to stay over in. A different very friendly team in the morning for breakfast which was about the right size and very well cooked. Now the parking. Led to believe...

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Thank shark939
Leicester, United Kingdom
Reviewed September 26, 2016

Arriving on Friday evening we were late due to traffic , The hotel management were very flexible and ensured we were booked in smoothly , the rooms were well appointed and clean . Very comfortable bed and nice clean ensuite bathroom Breakfast was very reasonable and the morning team of Bev and Bew were very friendly and attentive providing excellent...

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Thank Francis E
kent
Reviewed September 20, 2016

This large three-floor hotel is located on the busy York Road, but near most amenities and is smart and tidy and the staff are pleasant. The decor inside the hotel is pleasant on the eye and not in any way gawdy. There is also free car-parking in the small road behind. My room was tidy and had a t.v. and...

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1Thank sabatinitennis
County Durham, United Kingdom
Reviewed September 16, 2016

Went here on a lunch time, I have never enjoyed an Itallan meal so much, It was absolutely scrumptious . Could not of faulted any part of it. The portions are more than generous. The presentation is excellent and the service was superb!

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Thank Patricia G
Nottingham, United Kingdom
Reviewed August 29, 2016

The room we stopped in had a constant drone from the chiller compressors from the take away next door. The sink was cracked and the shower had seen better days, There was a bottle of tap water with the tea making facilities that tasted like it had just been filled from the local swimming pool. Very poor breakfast. Cheap beans...

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Thank Malc D
Ramsgate, United Kingdom
Reviewed August 20, 2016

Information about local buses would have been helpful. Room and facilities good but I sat in dining room for five minutes in morning before anyone noticed I had come down for breakfast. Sardinian restaurant downstairs offers discounts for guests. Food excellent and very good value.

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Thank Adventurousoldie
Reviewed August 16, 2016 via mobile

Took me 15mins to walk to train station (Hartlepool taxis are pretty cheap) and about 5min walk home from 'top end' night life. Hotel is clean, and very reasonably priced for the 2 days I stayed. They were also kind enough to upgrade me. Breakfast was included - full English to eggs on toast. Plus cereal, etc Would love filter...

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Thank James M
england
Reviewed August 13, 2016

Husband used this hotel while he was working in the area. He had a single room with a shared bathroom. Room was tidied every day and supplies for making tea and coffee were always topped up. Breakfast was fantastic and ingredients of a high standard. The staff he dealt with were friendly and approachable. His only regret that he didn't...

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Thank DoddsEngland
Reviewed August 8, 2016 via mobile

Stayed here for 5 nights. Rooms was clean and comfortable. However shower was broken - had 2 temp settings - freezing or boiling - the thermostat control was obviously not working! This was reported the next morning. Was told a plumber was visiting that day and would take a look - hadn't been touched when we returned. Asked for a...

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Helpful?
Thank Audrey T
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Breakfast Available
  • Free Breakfast
Official Description (provided by the hotel)
The 'new' York House is based in the centre of Hartlepool town, we are a warm and welcoming guest house ideally situated for the many attractions the North East has to offer. Only a 10 minute drive to the A19 and a ten minute walk from Hartlepool train station and Hartlepool Football Stadium. Our high standards of comfort and cleanliness in bed and breakfast guest accommodation are a top priority. Add a good, fresh home cooked breakfast and you have the perfect combination to make your stay at our guest house a memorable one. With 14 en-suite bedrooms all recently modernised and comfortably furnished, We offer FREE full english breakfasts served from 7.00 am to 9.00 am daily. We also offer Free Wi-Fi and Free on street Parking for all guests. Secure storage for bikes and motorcycles is also available. Hartlepool boasts a spectacular Marina development, where you will find some wonderful restaurants and wine bars and if history is your thing then you can visit the Hartlepool Maritime Experience and Historic Quay, which tells the story of life at sea during the 18th century at the time of Nelson, Napoleon and the Battle of Trafalgar. You can also board, the fully restored, HMS Trincomalee, Britain's oldest warship afloat. ... more   less 

Additional Information about The new York House

Address: 185-187 York Road, Hartlepool TS26 9EE, England (Formerly York Hotel)
Location: United Kingdom > England > County Durham > Hartlepool
Price Range: $58 - $84 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The new York House 4*
Number of rooms: 14
Reservation Options:
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Also Known As:
The New York House Hartlepool, England
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Questions & Answers

Questions? Get answers from The new York House staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for a room with heating”
 of 5 bubbles mounaksonpaper, Oct 24, 2016 | Read review
“Sometimes it doesn't matter as in this hotel. All rooms OK”
 of 5 bubbles shark939, Oct 6, 2016 | Read review
“Did not stay at hotel just visited the restaurant”
 of 5 bubbles R3127XMpatriciag, Sep 16, 2016 | Read review
“Not the one up stairs straight in front of you”
 of 5 bubbles 886malcd, Aug 29, 2016 | Read review
“No lift but carpeted stairs not too difficult”
 of 5 bubbles Adventurousoldie, Aug 20, 2016 | Read review
5 of 5
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