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The new York House

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50 Reviews from our TripAdvisor Community

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Showing 48: English reviews
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

You know you read a few reviews and then make your mind up well I hope this helps as I always say it as I see it. Hotel is clean and tidy, room was the same. Crisp clean sheets, comfortable bed and TV too. Tea and coffee making facilities were more than adequate. The hotel staff were very friendly and... More 

Helpful?
2 Thank Alan B
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

A nice clean and tidy place with friendly staff, really good quality food and all right next to town centre. This place is Quality! I have stayed in hotels all over the country and wish that they could all have been like this one. am not one for ever bothering to write reviews but this one is actually deserved. would... More 

Helpful?
Thank Radford D
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

Visiting family so stayed here for two nights and thoroughly enjoyed it! Wonderful staff, very welcoming who were available and helpful always. Immaculate room both clean and tidy, and great breakfasts! Comfortable throughout, not far from local shops / takeaways. Will be back again!

Helpful?
1 Thank Jo A
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

York house , is a clean , friendly , hotel ! Worth every penny of the price 👍the Italian restaurant attached is also very good ! The manager of which is a great bloke 👍parking is easy after 6pm , until then it's only an hour unless you have a permit ... If you stay here you won't be disappointed... More 

Helpful?
1 Thank David H
Bath, United Kingdom
1 review
4 of 5 stars Reviewed June 16, 2016

Had a great stay overall, went for the cheapest room available. Showers were shared, but at all times the room was clean and the bathroom clean as well. The only complaints I had were minor ones - My room had a funky smell, which I found to have emanated from the floor (smelled a bit pissy?), and I would've preferred... More 

Helpful?
Thank Nikovalino
Glossop, United Kingdom
Level Contributor
45 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed June 3, 2016

The staff were keen to have everything done to please the customers. The two Italian gentlemen - the manager and chef - were instantly friendly and funny, which helps after a long day and when you are far from home. The rooms and decor are SPOTLESS and a pleasure to be in. There's something of European wine expertise which was... More 

Helpful?
Thank RachGloss S
The-new-York-House, Manager at The new York House, responded to this review

Many thanks for your lovely review, we hope to see you again in the future More 

Birmingham, United Kingdom
Level Contributor
36 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
2 of 5 stars Reviewed May 31, 2016 via mobile

I booked a superior double room. The room looked lovely. However there were a couple issues. The room door didn't lock properly. It needed to be slammed three times before it locked. I wasn't overly bothered about this once it locked. The problem started when I wanted to take a shower. It was after 10 in the evening so too... More 

Helpful?
Thank sunbunz
The-new-York-House, Manager at The new York House, responded to this review

Many thanks for your review, we really do appreciate all reviews and use them to improve our service to customers. I have looked into the problems you have mentioned regarding the door and shower and both have now been repaired. I apologise if you feel your stay wasn't as expected. More 

Doncaster, United Kingdom
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed May 27, 2016 via mobile

Good size room clean big comfortable bed room was quiet. Breakfast was served with a smile and friendly banter thought milk and juice in mini fridge was good idea fresh fruit ,cereal bars ,cereal and yoghurt as well as full English.

Helpful?
1 Thank Alex B
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 15, 2016 via mobile

Stayed here with my son for a few days. The place is bright and light. Our room was on the front overlooking the road and was a good size and clean with a comfy bed. The staff were great especially the two girls Bev & Bev who were great and could not do enough for you. If your ever in... More 

Helpful?
1 Thank Paul V
Exeter, United Kingdom
Level Contributor
3 reviews
4 of 5 stars Reviewed May 13, 2016

This is my second stay at the York House as a lone travelling business woman. I have found it to be a great place to stay in Hartlepool. I have stayed in 2 of the Executive Doubles and the rooms are clean, beautifully decorated, with all the mod cons. I can even make fresh coffee in my room! What a... More 

Helpful?
Thank TOPGIRL1976
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
Official Description (provided by the hotel)
The 'new' York House is based in the centre of Hartlepool town, we are a warm and welcoming guest house ideally situated for the many attractions the North East has to offer. Only a 10 minute drive to the A19 and a ten minute walk from Hartlepool train station. Our high standards of comfort and cleanliness in bed and breakfast guest accommodation are a top priority. Add a good, fresh home cooked evening meal and you have the perfect combination to make your stay at our guest house a memorable one. With 14 en-suite bedrooms all recently modernised and comfortably furnished, We offer full english breakfasts served from 7.00 am to 9.00 am daily. We also offer Free Wi-Fi and Free on street Parking for all guests. Secure storage for bikes and motorcycles is also available. Lusso, our in house Italian Restaurant, currently ranking highly on TripAdvisor in Hartlepool is based on the ground floor. Open Tuesday to Sunday for authentic Italian dining. You can now book to dine in the restaurant when you book your room, just choose the 'extra's' tab. If you would like to eat at a specific time please let us know when booking. Hartlepool boasts a spectacular Marina development, where you will find some wonderful restaurants and wine bars and if history is your thing then you can visit the Hartlepool Maritime Experience and Historic Quay, which tells the story of life at sea during the 18th century at the time of Nelson, Napoleon and the Battle of Trafalgar. You can also board, the fully restored, HMS Trincomalee, Britain's oldest warship afloat. ... more   less 

Additional Information about The new York House

Address: 185-187 York Rd, Hartlepool TS26 9EE, England (Formerly York Hotel)
Location: United Kingdom > England > County Durham > Hartlepool
Price Range: $63 - $91 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The new York House 4*
Number of rooms: 14
Reservation Options:
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Also Known As:
The New York House Hartlepool, England
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