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Best Western Grand Hotel

Traveler (33)
Room & Suite (11)
Dining (3)


#4 of 9 hotels in Hartlepool
Everyone needs a place to lay their weary head. For travelers visiting Hartlepool, Best Western Grand Hotel is an excellent choice for rest and rejuvenation. Well-known for its family-friendly environment and proximity to great restaurants and attractions, Best Western Grand Hotel makes it easy to enjoy the best of Hartlepool. Best Western Grand Hotel offers guests an array of room amenities including a flat screen TV, and getting online is possible, as free wifi is available. The hotel offers a 24 hour front desk, room service, and newspaper, to make your visit even more pleasant. The property also features a lounge. Guests arriving by vehicle have access to free parking. While staying at Best Western Grand Hotel, visitors can check out Saint Hilda's Church (1.4 mi) and Heugh Battery Museum (1.6 mi), some of Hartlepool's top attractions. While visiting Hartlepool, you may want to try some fish and chips at one of the nearby restaurants, such as Glady's Vintage Tea Room, Golden Lion, or Raby Arms. If you’re looking for things to do, you can check out National Museum of the Royal Navy Hartlepool (0.4 mi), HMS Trincomalee (0.8 mi), or Museum of Hartlepool (0.4 mi), which are popular attractions amongst tourists, and they are all within walking distance. Whether you’re traveling for business, pleasure or both, Best Western Grand Hotel is sure to make your visit to Hartlepool one worth remembering.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Room service
Banquet Room
Conference Facilities
Meeting rooms
Multilingual Staff
Non-smoking hotel
Public Wifi
Wheelchair access
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Room features
Non-smoking rooms
Good to know
Centrally Located


Full view
93Great for walkers
Grade: 93 out of 100
47Restaurantswithin 0.3 miles
13Attractionswithin 0.3 miles
100Room tips
Traveler rating
  • 204
  • 166
  • 106
  • 49
  • 42
Time of year
Traveler type
Selected filters
  • Filter
  • English
Popular mentions
The receptionists were great. I guess for £39 you shouldn’t complain but the net curtain in the room definitely needed replacing, the shower was dangerously scalding hot and unadjustable and the smell of cigarette smoke on the 2nd floor was unsavoury (I hope they caught the
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Debs was very nice and gave us such a warm welcome, she also gave us a beautiful room that had lots of space and a big bathroom to accommodate me and my friend. Debs also gave us all the information that she thought we would find useful! She also let us buy just eat! Thank you
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Response from Paul R, General Manager at Best Western Grand Hotel
Responded 2 weeks ago
Thank you for your review - I am delighted Debs assisted you so well and she will be thrilled that you took the time thank her for it! We look forward to seeing you again soon!
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Came here for my best friends wedding 11th may. Everything from start to finish was amazing. We stayed in the executive suite and it was brilliant bed was so comfy would definitely return. Sports bar was cheap at 2.50 a pint
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Review collected in partnership with Best Western
Response from Paul R, General Manager at Best Western Grand Hotel
Responded 4 weeks ago
Thank you for your kind review, we are glad you enjoyed your stay and it was a pleasure to be a part of the day!
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We had a lovely welcome from Deborah Preston on arrival, so friendly and helpful. The room was lovely, good size and clean. Eddie the Night Porter is also very helpful and polite. We are very much looking forward to our next stay in Hartlepool.
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Response from Paul R, General Manager at Best Western Grand Hotel
Responded 5 weeks ago
Thank you for your kind review. It is great to hear that you enjoyed your stay and our staff love to receive such feedback!
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This hotel has become my preferred place to stay when I am working in Hartlepool. Great value especially as l am a member of the Best Western Rewards. Rooms and bathrooms are very clean and comfortable and a good variety room types is available to cater for peoples different
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Response from Paul R, General Manager at Best Western Grand Hotel
Responded 5 weeks ago
Thank you for your kind review! We look forward to your next stay with us
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$57 - $117 (Based on Average Rates for a Standard Room)
United KingdomEnglandHartlepool
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