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Mercure Telford Madeley Court Hotel

1,059 reviews
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Traveler (385)
Room & Suite (65)
Dining (22)
Overview
  • Excellent40%
  • Very good32%
  • Average15%
  • Poor7%
  • Terrible6%
Travelers talk about
Free Wifi
Free Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Bar/Lounge
3.0 Star Hotel
All hotel details
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Rooms
Jan 28Jan 29
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,059)Write a Review
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All reviewsall inclusive dealhistoric roomspiral staircasemain buildingcentury manorbeautiful hoteleast wingold buildingoverlooking the lakemanor houseironbridge gorgesat navfour poster bediron bridgelots of characterexcellent value for moneya ground floor room
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1 - 5 of 1,048 reviews
Reviewed 2 days ago

This place could be turned into a very nice 4 star hotel, very typical, old manor with superb surroundings. Instead it is a real bad experience and very, very disappointing. So many things are not ok for even a 3 star hotel. When the hangers...More

Review collected in partnership with Accorhotels.com
Thank Bertrand_Mekeirel
Reviewed 3 days ago

Just back from a two night stay at Madeley Court. On the plus side, the old building is impressive, we were greeted well and looked after and the evening meals and breakfast were excellent. The whole thing is let down by a) the drive is...More

Thank Richard H
Response from General M, General Manager at Mercure Telford Madeley Court HotelResponded yesterday

Many thanks for taking the time to post your review on trip advisor, please accept my apologies for the maintenance issues that you have described this is something that we are currently working on improving. I am pleased however that you did enjoy your stay...More

Reviewed 3 days ago

Don’t understand why this Hotels reception is not answering the phone on a Sunday afternoon..?.!!!, tried several times , I needed to make contact in order to book an afternoon tea with a couple of friends .More

Thank Deborah Z
Response from General M, General Manager at Mercure Telford Madeley Court HotelResponded yesterday

Thank you for your review, please accept my apologies for the lack of a response on Sunday this is not our usual standard of service. We did have a wedding fayre on Sunday which was extremely busy and may have resulted in a delay in...More

Reviewed 2 weeks ago

Madeley Court was the first venue myself and my husband looked at shortly after getting engaged and I instantly loved it. It is a unique and full character and the exclusivity of the Mill building was a massive appeal along with the 24/7 bar for...More

Thank Ali B
Reviewed 2 weeks ago

Went to here for Boxing Day , and have done for a few years now as it isn’t over expensive, and a nice break after Christmas Day. So what was different this year? Well , we arrived and it took over 20 minutes to find...More

Thank AlanHP
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About
Amenities
Top amenities
Restaurant
Room Service
Free Parking
Bar/Lounge
Free High Speed Internet ( WiFi )
Hotel Amenities
Room Service
Free Parking
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Dry Cleaning
Things to do
Restaurant
Bar/Lounge
Details
Price range
$75 - $120 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
$75 - $120 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Add Photo Photos
Traveler (385)
Room & Suite (65)
Dining (22)
Pool & Beach (2)
Hotel & Grounds (299)
Bathroom (15)
Business Center & Event Rooms (3)
Questions & Answers
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alhenryuk
September 17, 2017|
AnswerShow all 3 answers
Response from Dinah52 | Reviewed this property |
We had a room in the main hotel. Our guests all had rooms in the annexe but don't know if they are interconnecting. I don't know what you need but they do have a family room
0
Votes
Verity G
February 27, 2017|
AnswerShow all 6 answers
Response from DaphneWestMidlands | Reviewed this property |
I don't know I'm afraid sorry .
0
Votes
Irishjohns
December 13, 2016|
AnswerShow all 5 answers
Response from giggsAlvechurch | Reviewed this property |
Hotel is fine , food good , rooms tired
0
Votes
Room Tips
"Don’t bother trying to phone the reception, they may not answer."
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"Not in the main building"
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"We had 44."
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"Ask for a top floor room away from the office and take your own torch for a walk around the grounds."
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