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Set at the beginning of the famous and beautiful Rhondda Fawr and Fach Valleys and only a few miles from the town centre of Pontypridd, our Hotel is an ideal base, whether it be Business or Pleasure we are centrally located. The local Train Station Trehafod will provide links to Cardiff and Swansea whilst by car we are only 20 minutes from The Brecon Beacons National Park. We offer all of our guests Free WIFI, Free Car parking and Free use of our Pulse Fitness Centre, with a Pool, Steam-room and Gym, Lounge Bar offering Beers, Wines & Spirits. The Loft Restaurant serves Breakfast, Lunch and Dinner or for a more casual meal try our "Home from Home" dishes in our Lounge Bar. Our Management team who, together with the staff, constantly strive to ensure that guests are made to feel comfortable during their visit.
Myself and my husband stayed for 2 nights. Johnathan was on reception we checked in with no problems. He was very helpful and polite. The room was nicely decorated and clean. The bathroom could do with being a little bigger. There was only a small...More
If we'd had the time we would have enjoyed another couple of nights at the Heritage Park Hotel. The staff were welcoming, the room very comfortable and the food excellent.
We had room 213 which was clean, spacious and had all the amenities you would...More
It’s currently 5 days until my scheduled stay. Four days ago I phoned to cancel my booking due to a family crisis. This was within two hours of the booking.
Today I have been told I have to pay the full amount as this is...More
Response from Heritage P, Front Office Manager at Heritage Park HotelResponded 2 weeks ago
Thank you for taking the time to write the Heritage Park Hotel a review
As explained, you had booked an Advance Purchase rate through a 3rd party website, and not direct. As explained upon the time of booking online the rate is 'Non-refundable...More
We stayed here on the Friday and Saturday night as we were down for my brother-in-law's birthday. A warm and friendly welcome the room was clean and the shower excellent lovely and hot. We had a family meal on the Saturday night and the food...More
We have stayed at this hotel many times, and enjoyed the improvements made over the years. However, although we asked for a quiet room on our last stay, the bedroom window looked old and wouldn't close properly and we had to listen to traffic noise....More