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Gatwick Cambridge Hotel

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Gatwick Cambridge Hotel
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976 Reviews from our TripAdvisor Community

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Showing 973: English reviews
1 review
4 of 5 stars Reviewed yesterday NEW via mobile

Me and my other half stayed here for one night before heading on holiday! Everyone was very helpful when we arrived, no trouble what so ever! We had a early flight and went Down at 4am, the transfers to and from the hotel were on time, which is great when you're tired! Ok the parking is pretty tight but they... More 

Helpful?
Thank Maccaroo19
Warminster, England, United Kingdom
Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed 5 days ago NEW via mobile

My partner and I used the hotel and parking service before flying out to Greece. The room was OK, clean etc but the check in staff were slow and really uninterested in us. Basically gave us a key, garbled the instructions for the airport transfer at us and that was it. We had an early flight so tried to get... More 

Helpful?
1 Thank Nicky B
Erfan U, Guest Relations Manager at Gatwick Cambridge Hotel, responded to this review

Dear Nicky B I am saddened to hear that you will not be returning to the hotel. I will have a meeting with the staff and pass on your criticism. Please give us another chance the next time you are in the Gatwick area. Please contact me personally on 01293 783 990 and I will do my very best to... More 

Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 6 days ago NEW via mobile

We stayed here for one night before heading off to Spain on holiday. Had a very early flight so was only there for few hours and didn't eat here. Used their parking service and shuttle bus too. Room was in modern part of hotel at the back. The room was clean and functional and the shower was hot and powerful.... More 

Helpful?
Thank Winks P
Erfan U, Guest Relations Manager at Gatwick Cambridge Hotel, responded to this review

Dear Winks P I am pleased to learn that you enjoyed your stay here at the Gatwick Cambridge Hotel. Our devoted team of housekeepers do their very best in maintaining the cleanliness of our rooms, we appreciate your thoughtful words. I am sorry to hear that the reception staff seemed disinterested. I appreciate your feedback, and I will use your... More 

Ellenton, Florida
Level Contributor
239 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We were passing by and decided to pop in for a meal in the hotel. This turned out to be a fantastic decision. First class food served in very quiet surroundings. Staff all very helpful and professional. As we were not staying in hotel cannot comment on this but for a great meal them pop in here.

Helpful?
Thank Neil-KAG
Erfan U, Guest Relations Manager at Gatwick Cambridge Hotel, responded to this review

Dear Neil-KAG I am glad that you enjoyed your meal at the Kemal Restaurant. Our chefs are enthusiastic about making the freshest meals, and I will be sure to pass on your kind words. Kindest regards Erfan More 

Cambridgeshire, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

Room was very small, bathroom ok. Transfer to Gatwick ok 12 noon fine but when arrived back week later at 23.30 had to wait 30 mins (feeling shattered) Single room had skylight that someone had left open( did not know how to close) , so every plane that came/went I heard (4 hrs sleep max) then had 3 hrs drive... More 

Helpful?
Thank AS2pe
Peterborough, United Kingdom
Level Contributor
269 reviews
158 hotel reviews
common_n_hotel_reviews_1bd8 166 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed in one of the rooms in the annex at the back of the hotel and was very comfortable. Not a huge room but light and airy with a comfortable bed. The down side was the curtains are a little too small and don't quite meet in the middle. Fortunately I had an early start so it didn't bother me.... More 

Helpful?
Thank awayagainBen
Erfan U, Guest Relations Manager at Gatwick Cambridge Hotel, responded to this review

Dear awayagainBen Thank you for your review. We are working at improving all of our rooms and customers feedback is very important in helping us better our site. We will have a look at the curtains in the room and will replace accordingly. In regards tot he wifi, we are currently in the middle of changing our wifi provider, and... More 

Wolverhampton
Level Contributor
60 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

My husband and I visited here after booking through Holiday Extras and boy, did we regret it from the first minute we arrived. We walked into reception and were met by Victoria and a female trainee. Victoria tried to facilitate us paying the airport transfer fee and the trainee asked us to complete a form regarding us leaving the car... More 

Helpful?
4 Thank starri2186
Portsmouth
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 2 weeks ago

If you're reading this and have yet to book - simple - DON'T. If the above title doesn't set alarm bells ringing nothing will. This really is the Basil Falty of Airport Hotels. A total lack of organisation from the booking process, Car Park arrival and diabolical upon our return - AVOID!

Helpful?
Thank Woodser70
Essex
Level Contributor
58 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here overnight to park our car ready for 17 day holiday. Evening meal satisfactory and so was room. Wifi did not work in the room. I am very protective of my new car and when I collected it it was as i left it. So well done the Cambridge! Well organised procedure and cheap transfers to airport £3 per... More 

Helpful?
Thank EssexAviator
Erfan U, Guest Relations Manager at Gatwick Cambridge Hotel, responded to this review

Dear EssexAviator Thank you for your kind review. I’m happy to know that you found your car in the same state in which you left it. Our dedicated driving team do their very best in insuring that all vehicles are securely parked in our onsite compound, and returned safely to the front of the building. I am sorry about the... More 

eastbourne
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

We parked and stayed overnight and prepaid transfers to and from gatwick on 28th june. Requested 5am transfer for early flight, only available transport was 3.15am! Would have driven up and saved the cost of the room if we had known. On return, spent weary 40 mins waiting for someone to answer the phone and pick us up, along with... More 

Helpful?
2 Thank reedies
Erfan U, Guest Relations Manager at Gatwick Cambridge Hotel, responded to this review

Dear reedies I'm really upset to learn that you were treated so badly by one of our team. Please email me directly at info@gatwickcambridgehotel.co.uk with more detail about the staff member you dealt with. Sincerely Yours Erfan More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
Food & drink at the hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Shuttle Bus Service
  • Airport Transportation
  • Free Parking
  • Dry Cleaning
Official Description (provided by the hotel)
Gatwick Cambridge Hotel is a Grade II listed characteristic hotel located near Gatwick Airport, built in 1858 By grand Prince George, with many Victorian features beautifully restored. We also offer bed and breakfast facilities with on-site Gatwick Airport parking at an excellent value. The hotel offers 24-hour transfers to and from Gatwick Airport the return cost is £2.50 per person. The hotel hosts highly acclaimed Kemal at the Cambridge Restaurant, which serves some of the finest Continental and Mediterranean cuisine at its best. Bookings are now being taken for the 2012 OLYMPICS. ... more   less 

Additional Information about Gatwick Cambridge Hotel

Address: 19 Bonehurst Road, Horley RH6 8PP, England
Location: United Kingdom > England > Surrey > Horley
Price Range: $62 - $91 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Gatwick Cambridge Hotel 3*
Number of rooms: 33
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Also Known As:
Gatwick Cambridge Horley
Hotel Gatwick Cambridge
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