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Gatwick Cambridge Hotel

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Gatwick Cambridge Hotel
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1,166 Reviews from our TripAdvisor Community

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Showing 1,163: English reviews
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Ryde, United Kingdom
Reviewed yesterday NEW

The hotel was good value & ideally situated for Gatwick Airport. The room was very good. The parking however was a bit hit & miss. They certainly packed the cars into the grounds. I can see why a few vehicles get damaged. The minibus to the airport was very punctual, which was very much appreciated at one o'clock in the...

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Helpful?
Thank Alan S
Chesham, United Kingdom
Reviewed 5 days ago NEW

We stayed here in January on our way to Gatwick. The room was clean and comfortable , if unmemorable,everything worked and the bed was comfortable but a bit on the small side.That was remedied by my sleeping on the lower bunk.We had our meals in the restaurant,the evening meal was really quite good and reasonably priced and I would recommend...

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Helpful?
Thank kerry r
Erfan U, Guest Relations Manager at Gatwick Cambridge Hotel, responded to this review

Dear kerry r, I am sorry to hear that the return transfer took longer then expected. This really upsets me, especially when I hear that the rest of your stay was good. We have had an influx of return customers and we are trying to collect as many customers as we can and this has slowed us down from timt...

Clacton-on-Sea, United Kingdom
Reviewed 6 days ago NEW

Hotel fine, on arrival home went to pick up car and it couldn't be found, numerous phone calls from a staff member who was very stressed. Finally located car had been locked in compound but no key to open. Finally after a hour somebody came and moved various cars to get to ours. When looking at key fob somebody had...

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Helpful?
Thank thomas211007
Erfan U, Guest Relations Manager at Gatwick Cambridge Hotel, responded to this review

Dear thomas211007, I believe this matter has been dealt with. We are incredibly sorry for the inconvenience. The staff member who made the error is no longer with us. Sincerely yours Erfan

Reviewed 1 week ago

This was our second hotel and car parking stay whilst flying out on holiday from Gatwick. Perfect location. Lovely room, very clean, quiet location. Efficient service, no delays or problems at all. Will definitely use again.

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Helpful?
Thank catherine g
Erfan U, Guest Relations Manager at Gatwick Cambridge Hotel, responded to this review

Dear catherine g, Thank you for your kind review. I'll be sure to pass on your words. If and when you are planning to return to the Gatwick area please contact me directly on 01293 783 990, and we will arrange your stay and parking for you. Kindest regards Erfan

Essex, United Kingdom
Reviewed 1 week ago via mobile

Me and my boyfriend stayed here the Saturday night before our very early flight at 5am Sunday morning. This was a nice hotel. Not offensive. Nothing exquisite but cute. Bedroom was clean and spacious and a lovely big bath. We were below level and the room was hot but we were torn between being warm and opening the windows to...

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Helpful?
Thank nicsa246
Erfan U, Guest Relations Manager at Gatwick Cambridge Hotel, responded to this review

Dear nicsa246, I am pleased to learn that you enjoyed your stay here at the Gatwick Cambridge Hotel. I will be sure to pass on your compliments to our team. Our devoted team of housekeepers do their very best in maintaining the cleanliness of our rooms, we appreciate your thoughtful words. I am glad that you enjoyed your meal at...

Essex
Reviewed 1 week ago via mobile

Stayed here before we flew the next day, Room was clean, beds comfy, minor niggle was the room was very warm, but apart from that all was good, I had a meal on arrival which was ok. The transfer to and from the airport was fine, we would recommend straying here it's so much less stressful than driving before you...

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Helpful?
Thank Mark P
Erfan U, Guest Relations Manager at Gatwick Cambridge Hotel, responded to this review

Dear Mark P, I am so sorry that the room was too warm. With the weather being temper mental we have left the heating on over night lately, and with the unexpected switch in temperatures we are learning to control the thermostats accordingly. I'm sorry if this caused you any inconvenience. I am glad that you enjoyed your meal at...

Hemel Hempstead
Reviewed 1 week ago

Booked this on the park and fly scheme through Thomson and I was extremely disappointed, pre booked the 3 course meal, rubbish choice, had the soup (ok) but then ordered the garlic lamb which was supposed to come with potatoes and veg, it arrived and was a stew type dish with rice & broccoli ? Room was In the annexe...

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Helpful?
Thank Boxmoorbabe
Erfan U, Guest Relations Manager at Gatwick Cambridge Hotel, responded to this review

Dear Boxmoorbabe, First of all, did you take the time to inform the waiter or waitress that you would prefer Potatoes and Vegetables with your meal rather than Rice and Broccoli? Rooms in the annex are new, they literally can not be out dated and tatty. I’m happy to know that you found your car in the same state in...

Romsey, United Kingdom
Reviewed 1 week ago

This hotel is perfect to stay at overnight before (or after) your flight at Gatwick. I stayed here Christmas eve and parked my car there until 12th January at a cost of only £85!!! It was double that just for parking at the airport. My room was comfortable, clean and warm. The staff were very friendly and helpful. The restaurant...

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Helpful?
Thank littleandi2013
Erfan U, Guest Relations Manager at Gatwick Cambridge Hotel, responded to this review

Dear littleandi2013. I am pleased to learn that you enjoyed your stay here at the Gatwick Cambridge Hotel. I will be sure to pass on your compliments to our team. I'm glad that you found our prices to be value for money. Our devoted team of housekeepers do their very best in maintaining the cleanliness of our rooms, we appreciate...

Kingswinford
Reviewed 2 weeks ago via mobile

We booked this hotel as a mystery hotel with hotel parking. I had experienced problems with leaving my keys on a previous break so I was very concerned when I read the previous reviews. My travel agent emailed the hotel who said I could take my keys with me as long as I didn't block anyone else in. On arrival,...

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Helpful?
Thank sjw44
Erfan U, Guest Relations Manager at Gatwick Cambridge Hotel, responded to this review

Dear sjw44, Unfortunately, the travel agent who you dealt with your request made you promise they are not entitled to make. We have a very busy car park which needs to be cleared every day, and to have a car simply left alone in the car park is not ideal. You are more then welcome to leave your car towards...

Reviewed 2 weeks ago

A nice Victorian main building with friendly, helpful staff. Rooms in the annex were a little small but had a good shower, nice bed and a TV. Couldn't speak highly enough of the service from the staff - friendly and professional. The bar was nice and the bar staff were friendly. Transfer to airport was easy and return was quick...

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Helpful?
Thank David C
Erfan U, Guest Relations Manager at Gatwick Cambridge Hotel, responded to this review

Dear David C, Thank you for your feedback. All of our rooms are different shapes and sizes, and I am sorry that you found your room to be too small. Please come and stay with us again and we can allocate your one of our large double rooms. I am pleased to learn that you enjoyed your stay here at...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Shuttle Bus Service
  • Airport Transportation
Official Description (provided by the hotel)
The Gatwick Cambridge Hotel is a Grade II listed characteristic hotel located near Gatwick Airport, built in 1858 by Grand Prince George, with many Victorian features beautifully restored. We offer bed and breakfast facilities with on-site Gatwick Airport parking at an excellent value. The hotel offers 24-hour transfers to and from Gatwick Airport at a cost of £3.00 per person each way. The hotel hosts the highly acclaimed Kemal Restaurant, which serves the finest Continental and Mediterranean cuisine at its best. ... more   less 

Additional Information about Gatwick Cambridge Hotel

Address: 19 Bonehurst Road, Horley RH6 8PP, England
Location: United Kingdom > England > Surrey > Horley
Price Range: $58 - $78 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Gatwick Cambridge Hotel 4*
Number of rooms: 69
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Also Known As:
Gatwick Cambridge Horley
Hotel Gatwick Cambridge
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Questions & Answers

Here's what travelers have asked, with answers from Gatwick Cambridge Hotel staff and other travelers.
17 questions
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Plymouth
over a year ago

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Questions? Get answers from Gatwick Cambridge Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“our ground floor room was very quiet (apart from the alarm)”
 of 5 bubbles kerryr544, 5 days ago | Read review
“No lift in main Hotel building so mention your needs when booking”
 of 5 bubbles G12Rose, 2 weeks ago | Read review
“we have had all different rooms, and not had a problem with any.”
 of 5 bubbles LincolnshireGulliver, 3 weeks ago | Read review
“Absolutely fine for a single business person needing an overnight stopover hotel.”
 of 5 bubbles Markericsson, 3 weeks ago | Read review
“Any, all looked superb”
 of 5 bubbles TheBookFamily, 3 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question