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BEST WESTERN Gatwick Skylane Hotel

34 Bonehurst Road, Horley RH6 8QF, England
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813 Reviews from our TripAdvisor Community

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Showing 801: English reviews
Ellenton, Florida
Level Contributor
238 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

Due to its location we decided to stay here. On getting into the room we had the biggest problem. So hot and with curtains wide open it was like an oven. Tried to turn Air Con on but nothing happened. Went to reception and was told some one would be up to look at the fault. However 20 hours later... More 

Review collected in partnership with Best Western GB

Helpful?
Thank Neil-KAG
Bury St. Edmunds, United Kingdom
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

Stayed as had an early flight. The hotel on arrival had no parking, absolutely heaving even though rang ahead to check. Cars double and triple parked. The hotel is clean and bed comfortable but absolutely boiling hot with air con that doesn't work. When I went down to ask they sent me back saying it took 15 mins....it Doesn't work... More 

Helpful?
Thank papamaria2013
Harrow, England, United Kingdom
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

I booked this hotel because I was very particular about area as I had to often visit work on short notice during the night. When I arrived to check in they said they were over booked and they suggested me to go to a hotel which is 10 miles away! When asked why they did not inform me they lied... More 

Helpful?
Thank Saketh C
Kent England
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

WE arrived and managed to find a parking space and checked in. When we tried to enter our room the key wouldnt work, only for somebody to open the door as they were already in that room. Back to the desk, very little in the way of apology and given another room, got in OK. The room was basic but... More 

Helpful?
Thank susieh109
MANSFIED, NOTTS UK
Level Contributor
28 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 1 week ago

this hotel was like a railway station platform. Packed with travellers ingoing and outgoing to/from Gatwick. Staff that could not cope on reception. Car park was chaos at 1600 hrs. Hardly a place to park. The room was ok but being on the front had continuous car noise. They have a separate restaurant that offered evening meals. Limited menu and... More 

Helpful?
Thank GREGGY57
Newport, United Kingdom
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 1 week ago

We stayed here in July left our new car with the hotel for compound parking whilst we went on our holiday. Upon our return we found our car had rear end damage reported to manager only to suffer a torrent of abuse from him. We had to call police. Police from Surret arrived and asked the manager to give us... More 

Helpful?
3 Thank _j_jmrr
North Vancouver
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago

Basic but clean. Shuttle was on time and friendly. Good value for hotel close to airport. Bathroom was reasonably updated. Internet was a bit spotty. 15 minute walk into Horley with lots of pubs and eateries, etc

Helpful?
Thank NSCowboy3
England
Level Contributor
28 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed 1 week ago

We stayed here as a room/parking for our holiday. We stayed here after Thomsons (Holiday Extras) showed us the Best Western webpage. Sounded good with a choice of restaurants & food (my Wife needs Gluten Free). 1 Indian, 1 fine dinning or table d'hote or the Watershed bar with bar food. The descriptions found on the Best Western website advertising... More 

Helpful?
Thank Elvisthecockatiel
A TripAdvisor Member
2 of 5 stars Reviewed 1 week ago via mobile

Booked this hotel as our over night stay before our flight to Aruba the next day. Having stayed here before about 8 years ago I thought it can only have improved. Room is okay, can't complain about anything as all working fine and seems clean. However the free WIFI doesn't work. We questioned whether to drive and find a local... More 

Helpful?
Thank A TripAdvisor Member
York, United Kingdom
Level Contributor
58 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
2 of 5 stars Reviewed 1 week ago

My wife and I booked the Skylane through Holiday Extras as part of a package deal with car parking. We left our car with the hotel and actually stayed their on our return. We found the hotel easily enough and squeezed into one of the last remaining parking spaces (they do cram in as many cars as they can!) Arrival... More 

Helpful?
Thank Sam B
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Free Parking
  • Restaurant
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Airport Transportation
  • Meeting Rooms
Official Description (provided by the hotel)
The BEST WESTERN Gatwick Skylane Hotel, the shortest of short-hauls away from London Gatwick Airport, is ideal for overnight stays en route to foreign destinations and just the ticket for short breaks close to London too. The hotel is as affordable as it is affable, combining great value with friendly service and warm Best Western personality. And as you would expect from a conveniently located London Gatwick Airport hotel, we offer parking and transfers to make your journeys a joy. Situated in the south east of England, the BEST WESTERN Gatwick Skylane Hotel also puts you within touching distance of Central London, with a 45 minute train ride making departures to London Gatwick Airport equally hassle free. From our bar to our breakout areas and our restaurant to our rooms, the hotel has everything you might need for functions, conferences, meetings, weddings, private parties and great nights sleeps! ... more   less 

Additional Information about BEST WESTERN Gatwick Skylane Hotel

Address: 34 Bonehurst Road, Horley RH6 8QF, England
Location: United Kingdom > England > Surrey > Horley
Price Range: $67 - $124 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Gatwick Skylane Hotel 3*
Number of rooms: 74
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