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Airport Inn Gatwick

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Traveler (212)
Room & Suite (83)
Dining (25)
Overview
  • Excellent15%
  • Very good37%
  • Average27%
  • Poor11%
  • Terrible10%
Travelers talk about
“multi storey”(19 reviews)
“under cover”(13 reviews)
“the bus”(94 reviews)
Wifi
Breakfast Buffet
Non-Smoking Rooms
Restaurant
Airport Transportation
Room Service
Bar/Lounge
3 Star Hotel
All hotel details
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Reviews (1,347)
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1,275 results
Traveler rating
201
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331
147
140
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LanguageEnglish
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201
456
331
147
140
Show reviews that mention
All reviewsmulti storeyunder coverthe busan early flightpounds per personmeal dealsouth terminalbunk bedswould stay againshort stayroom was clean and comfortablewake up callwhat it says on the tinbar and restaurantstayed for one nightshuttle servicenight's sleep
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11 - 15 of 1,275 reviews
Reviewed 3 weeks ago

Terrible hotel with an argumentative man on reception. After managing to finding entrance and car park we went to reception. Asking about the car park we were informed it was £7 for the night. We mentioned the website is not clear about the cost and...More

Thank Michael S
Response from Jack C, Manager at Airport Inn GatwickResponded 2 weeks ago

Dear Michael S Thank you for taking time to review your recent stay at the Airport Inn Gatwick. To deal with your concerns and problems effectively could you please message me few details listed below please: - date of arrival - booking confirmation / reference...More

Reviewed 3 weeks ago via mobile

Stayed here for the first part of my cabin crew training and the hotel makes an ideal base as it’s very close to everything and is really easy to get to. The staff were very friendly and keen to help you. Overall I feel like...More

Thank Charlie H
Reviewed 3 weeks ago via mobile

I just had a horrific experience at Airport Inn Gatwick. After terrible customer service at check in, I found stains in the toilet of my room and on the side of the bed. Disgusting. Staff members claimed that I must have left the stains (!!!)...More

Thank Laura D
Reviewed 3 weeks ago

We spent a couple of hours there before taking our flight. Fine room with good beds and friendly staff at the front desk. The Hotel is within walking distance - but difficult to find even with the help of Google. No footpath or sidewalk. There...More

Thank Nielsjespersen
Reviewed 4 weeks ago via mobile

Since this lost best western status this hotel has gone down hill we booked a double room which had an extra bed in it this meant no place for suitcases room very cramped very warm and uncomfortable spoke to staff who basically said don't like...More

Thank trainbob
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About
Amenities
Top amenities
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Room Service
Meeting Rooms
Shuttle Bus Service
Airport Transportation
Multilingual Staff
Conference Facilities
Things to do
Restaurant
Bar/Lounge
Details
Price range
$62 - $127 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
$62 - $127 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveler (212)
Room & Suite (83)
Dining (25)
Business Center & Event Rooms (1)
Questions & Answers
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kazphillips2000
October 7, 2017|
AnswerShow all 2 answers
Response from LynnCruiser | Reviewed this property |
It is multi leveled, and I am sorry, but I did not notice parking as I did not have a car.
-1
Votes
Ian W
September 28, 2017|
Answer
Response from LynnCruiser | Reviewed this property |
I ate there and had a salad. I asked for no croutons and they gave me extra. There are very few options for people with a gluten free diet.
1
Vote
Rebecca F
September 3, 2017|
AnswerShow all 2 answers
Response from EmpireRadio | Reviewed this property |
There is a local bus that serves the hotel. Can't recall the number, but it runs from just outside the terminal and costs around £2. Journey time less than 10 minutes.
0
Votes
Room Tips
"Stay far from this place !"
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"Pick another hotel"
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"ask not to be transferred to any other hotel"
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"Choose a different hotel."
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