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Airport Inn Gatwick

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Airport Inn Gatwick
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968 Reviews from our TripAdvisor Community

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Showing 921: English reviews
Peterborough, United Kingdom
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

The reception is deceiving because it is actually quite modern and makes you believe that actually the hotel will follow suit but as soon as you leave reception the décor is old and shabby. The noise was unbelievable they really should invest in some soundproof windows. Plaster falling off walls, bad mattress, dark and dingey room. It has a shower... More 

Helpful?
1 Thank MichelleMichelle77
Daisy Hill, Australia
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Great hotel right by Gatwick Airport which offers a shuttle bus from hotel to airport for a nominal fee. Reception staff very friendly and knowledgable about local area and airport. Booked on line so got a better price than walk in. Double room was fine, basic but clean with little aircraft noise considering proximity to airport.

Helpful?
1 Thank Maria G
Devon, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW via mobile

Stayed here for one night before my flight which was the next day. It was a basic room with not a lot of space (we had 3 adults in one room and could only just walk around the beds) Not particularly clean in the bathroom. But it did the job for one night and wasn't too expensive.

Helpful?
1 Thank LauraLouise42
Pontypridd, United Kingdom
Level Contributor
42 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Used the airport hotel for overnight stay before going on holiday,and we where not disappointed the staff polite and the room was nice and comfortable we had a meal in harriets restaurant which was really good

Helpful?
1 Thank Philtonteg
Ottawa, Canada
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

Upon checking in, the desk clerk gave me a card in a holder where she wrote down the room number 313. My companion and I tried both passes neither worked so she went to the desk. The girl rekeyed the cards and we got into the room. Unfortunately, this room was already occupied. We vacated the room immediately and my... More 

Helpful?
Thank Mary R
Aintree, United Kingdom
Level Contributor
22 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed 1 week ago

We arrived for an overnight stay , first impressions were of a hotel that needed a bit of updating , however we were given room 219 , decent size , bed comfortable if a little spongy plumbing good, adequate drawer and hanger space for clothes .We did suffer crashing and banging from other floors , presumably from ( very )... More 

Helpful?
1 Thank Terry R
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

This is in need of redecorating as it looks out dated and tired. I think it is over priced. We ate in the restaurant and the meals to very poor for the money as it was quite pricey. The only good thing was that it was a short ride to the airport. I wouldn't stay again and I would recommend... More 

Helpful?
1 Thank Jane S
Southampton, United Kingdom
Level Contributor
65 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed here for one night before early flight, would not like to stay longer as the hotel is very tired looking, and in need of a good re decoration, it is very basic, but on the bright side it is close to the North terminal, with a shuttle bus service. The hotel is very clean, with large rooms, and we... More 

Helpful?
1 Thank saintsboy12
Jack C, Manager at Airport Inn Gatwick, responded to this review

Dear Saintsboy12 Thank you for taking time to review your recent stay at the Airport Inn Gatwick. I am happy to read you enjoyed your stay. I am going to forward your kind comments to my team and I am looking forward to welcome you to our hotel soon. Kind regards More 

Level Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

This is fine for a night if you have a late or early flight. Short way from the airport (they wouldnt even give us a taxi at the airport, showed us to the shuttle bus). Shower was difficult to figure out but it worked. Beds were okay and breakfast good.

Helpful?
2 Thank Christina N
Jack C, Manager at Airport Inn Gatwick, responded to this review

Dear Christina N Thank you for taking time to review your recent stay at the Airport Inn Gatwick. I am happy to read you enjoyed your stay. I am going to forward your kind comments to my team and I am looking forward to welcome you to our hotel soon. Kind regards More 

Izmir, Izmir, Turkey
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Incredibly dated and basic facilities. Wifi non existent and couldn't even receive BBC channels on the TV!! Mentioned these to staff and seemed pretty disinterested. Only saving graces-close to the airport, cheap and regular £3 shuttle to terminals. Won't be returning.

Helpful?
Thank Tommy P
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Shuttle Bus Service
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Located less than a mile from Gatwick Airport and train station, the hotel has had a complete refurbishment and transformation in 2006 and in 2013 the public area was refurbished. Offering 125 non-smoking, air-conditioned bedrooms, all with wireless internet access. The hotel also benefits from having a new range of family bedrooms sleeping between two and seven guests. A shuttle service to the airport is available 24-hours. ... more   less 

Additional Information about Airport Inn Gatwick

Address: Longbridge Roundabout | Gatwick, Horley RH6 0AB, England (Formerly Gatwick Moat House)
Location: United Kingdom > England > Surrey > Horley
Price Range: $60 - $110 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Airport Inn Gatwick 3*
Number of rooms: 125
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Also Known As:
Best Western Gatwick Moat House Hotel Horley
Best Western Horley
Horley Best Western
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