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Hyatt Place London Heathrow Airport

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Hyatt Place London Heathrow Airport
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2,603 Reviews from our TripAdvisor Community

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Showing 2,471: English reviews
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Canterbury, United Kingdom
Reviewed 2 days ago NEW

We stayed one night in the hotel prior to taking an early flight. The room was good, clean and had the normal amenities. It overlooked the runway but we were not troubled by airport noise. The restaurant was good but the portion size for one meal was disappointing. The staff were very good and attentive. Although we were not troubled...

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Helpful?
Thank Eviebabe12
London
HOTEL’S FAVORITE REVIEW
Reviewed February 4, 2017

I stay in hotels over 100 nights a year and has been spoilt by great service in many locations: still, I was bowled over by the wonderful service at this property. Natalie, who works in Guest Relations, went out of her way to make me feel especially welcome - she really made me feel valued and it's clear that she...

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1Thank Vladiator
About Hotel's Favorite Review
Ingrid v, Manager at Hyatt Place London Heathrow Airport, responded to this review

Dear Vladiator, Thank you for taking the time to review Hyatt Place London Heathrow Airport (formerly known as Heathrow Hotel Bath Road). We are delighted to hear that you were pleased with your stay with us. We are glad we were able to provide you with everything you needed for your stay. We would also like to thank you for...

Barcelona, Spain
Reviewed 4 days ago NEW

Stayed one night for airport stop over and from service, to gym, to cleanliness, to comfort, was very impressed, especially for the price. Welcome drink on arrival too. I will now stay in this hotel every time I stay at heathrow.

Review collected in partnership with Hyatt Hotels
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Thank Adam D
Redditch, United Kingdom
Reviewed 4 days ago NEW

Firstly the score is based purely on the room and facilities as we didn't eat at the hotel. The room was modern, clean and I would definitely stay here again if in this area. The room has a mini fridge which was great and helped keep some of the eating out costs down, plus I could have tea with proper...

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Thank Jayne T
Australia
Reviewed 5 days ago NEW

Have stayed at this hotel before but the refurbishment had now finishe'd. The rooms were clean and comfortable with wonderful views over the runway but no noise food was lively we had room service and all the staff were very friendly couldn't do enough will definitely stay again

Review collected in partnership with Hyatt Hotels
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Thank Catherine D
MN
Reviewed 5 days ago NEW

We needed a hotel for an overnight before a mid-morning flight out of Heathrow. There were three of us and we were given a room with twin beds and a cot, making the room quite tight. Nevertheless, with a little re-arranging we were able to make room to move around without issue. The room was very quiet and had very...

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Thank MnDaisy
Reviewed 6 days ago NEW

My family and I stayed here on an overnight layover from LHR. When we arrived the front desk looked up the reservation and realized that there were 3 of us and the room, they informed us that they didn't have anymore double rooms available and simply gave us another room for free. We also had a quick bite in the...

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Thank aikisensei
Leicester, United Kingdom
Reviewed 1 week ago

This hotel has changed its name which, as a result, can make it really difficult to find. I had booked this via Virgin Atlantic but the confirmation called it only London Heathrow Hotel - there was no reference to Hyatt Place. The hotel is in an excellent position for Heathrow, on Bath Road. There is parking underneath, although not a...

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Thank HarperG50
Bedford, United Kingdom
Reviewed 1 week ago

It took us 40 mins from the M4 and 5 phone calls to wholly up knowledgable staff to find a place with one, practical invisible sign in the dark. Several other guests were complaining to very disinterested and indifferent staff when we finally arrived. Having arrived frustrated and tired, we were told our room had bern cancelled - another error!...

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Thank Sue W
HM_HeathrowAirport, Manager at Hyatt Place London Heathrow Airport, responded to this review

Dear Sue W, Thank you for taking the time to write your review. I was extremely sorry to see that you had such a negative first impression of our hotel. We have a prime position on the Bath Road, just minutes from the M4 and enviably close to the airport, but I am sorry that you had challenges finding us...

Allen, United States
Reviewed 1 week ago

Review collected in partnership with Hyatt Hotels
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Thank michaelvJ7939KM
Ingrid v, Manager at Hyatt Place London Heathrow Airport, responded to this review

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Situated in the heart of Heathrow, overlooking the North runway, Heathrow Hotel Bath Road (formerly Arora Hotel Heathrow) is only a stone's throw away from Heathrow Airport, with free transfers to terminal 1, 2, 3, terminal 4 as well as terminal 5 by public transport. The hotel is also served by the Hotel Hoppa. This 4 star hotel features 350 Superior and Premier accommodation bedrooms, meeting facilities for up to 100 delegates and an exclusive top floor boardroom, Smith's Grill and Bar, a 24-hour gym as well as on-site limited car park. ... more   less 

Additional Information about Hyatt Place London Heathrow Airport

Address: The Grove Bath Road | The Grove, West Drayton UB7 0DG, England (Formerly Heathrow Hotel Bath Road)
Location: United Kingdom > England > Greater London > West Drayton
Price Range: $81 - $210 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hyatt Place London Heathrow Airport 4*
Number of rooms: 349
Reservation Options:
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Also Known As:
Arora International Heathrow Harmondsworth
Arora International Heathrow Hotel Harmondsworth
Hyatt Place London Heathrow Airport West Drayton, Greater London
Hotel Style:
#1 Luxury Hotel in West Drayton
#2 Business Hotel in West Drayton
#2 Romantic Hotel in West Drayton
#2 Family Hotel in West Drayton
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Questions & Answers

Here's what travelers have asked, with answers from Hyatt Place London Heathrow Airport staff and other travelers.
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Questions? Get answers from Hyatt Place London Heathrow Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“We stayed on 3rd floor facing the road and runway. No complaints.”
 of 5 bubbles 983jaynet, 4 days ago | Read review
“Rooms at the rear are quiet.”
 of 5 bubbles HarperG50, 1 week ago | Read review
“Go to a different hotel!”
 of 5 bubbles 351SueW, 1 week ago | Read review
“Room 433/435/437 will have runway views. ”
 of 5 bubbles Tjbryan1966, 2 weeks ago | Read review
“Bring your own sherry.”
 of 5 bubbles KentMaynard, 4 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question