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Thistle London Heathrow Hotel

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Thistle London Heathrow Hotel
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2,223 Reviews from our TripAdvisor Community

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Showing 2,164: English reviews
Nottingham, United Kingdom
Reviewed 3 days ago NEWvia mobile

Booked to stay here for the night before our week holiday to New York. When we first pulled up I'm not going to lie and say I was a little disappointed with the exterior as it looked really old and a bit worn but as soon as I stepped inside reception I needn't have worried. Great service when it came...

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Helpful?
Thank chiara2312
lindafarley, General Manager at Thistle London Heathrow Hotel, responded to this review

Thank you for the review, I am glad the hotel worked well as a stopover for you and you found the POD a convenient addition to our facilities. A recent guest timed their journey at 12 minutes from the hotel reception to departures. Next time you are considering staying the area, please look at the thistle website direct and take...

Solihull, United Kingdom
Reviewed 3 days ago NEWvia mobile

Quiet hotel and good comfortable sleep. Parking here means that you don't have to risk leaving your car and keys in the hands of potential boy racers.... There is a useful pod directly to T5. They were offering free breakfast when I booked. Plenty of fresh fruit and choice of cooked

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Helpful?
Thank Carol L
lindafarley, General Manager at Thistle London Heathrow Hotel, responded to this review

Many thanks for the review. I am glad the hotel worked well as a stopover for you and I am pleased you found the car parking worked well and free breakfast an advantage. There are no plans to discontinue this promotion at the moment so the free breakfast should be available the next time you book. We have recently upgraded...

Leeds, United Kingdom
Reviewed 3 days ago NEW

Stayed here for one night and got a great rate for one night including breakfast, car park for 7 days and shuttle to T5 which is brilliant. The Hotel is nothing flashy but is perfect, clean rooms and lovely bedding and towels and a bath which my wife was delighted about. The girl on reception was great, she assessed we...

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Helpful?
Thank Happysnapper50
lindafarley, General Manager at Thistle London Heathrow Hotel, responded to this review

Thanks for your review. I am pleased you found the hotel represented value for money, being able to demonstrate integrity in our pricing model is important to us and thank you for your feedback about the restaurant. I have scheduled some time this afternoon to spend with the guest relations management team and I assure you they will be left...

Newcastle upon Tyne, United Kingdom
Reviewed 4 days ago NEW

Great check in and out very friendly service. Room was not the biggest but very clean and tidy. Breakfast was good plenty of choice with good service. Used the POD to T5 it's was great easy and quick. Will use again prior to flying out of Heathrow would highly recommend using the hotel and the POD to T5 hassle and...

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Helpful?
Thank Neil f
lindafarley, General Manager at Thistle London Heathrow Hotel, responded to this review

Thank you for the review, I am glad the hotel worked well as a stopover for you and you found the POD a convenient addition to our facilities. A recent guest timed their journey at 12 minutes from the hotel reception to departures. Next time you are considering staying the area, please look at the thistle website direct and take...

Plymouth, United Kingdom
Reviewed 5 days ago NEW

We did the normal overnight stop here before an early flight and there are good points, the staff were positive and friendly and the restaurant food was good, reasonably priced and served efficiently. But the rooms and corridors are very tired. They are clean but it's a little depressing to be in such an environment at the start of your...

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Helpful?
Thank GRLUK
lindafarley, General Manager at Thistle London Heathrow Hotel, responded to this review

Many thanks for the review. I am glad the hotel worked as a stopover for you and I am pleased you found the food value for money and the reception team friendly. We always try to invest in the hotel product and this continues this month with a large number of beds, carpets and curtains being replaced. We have recently...

Geneva, Switzerland
Reviewed 5 days ago NEWvia mobile

I booked this hotel since Amex offers was giving 50 quid back if I spent 100. After reading all the negative reviews I was a little worried at how my stay would be. All I can say is that the stay was excellent. Sure the hotel looks dated from outside and there is no lift but none of this was...

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Helpful?
Thank HullPhil
lindafarley, General Manager at Thistle London Heathrow Hotel, responded to this review

Thanks for your review. I am pleased you found the hotel represented value for money, being able to demonstrate integrity in our pricing model is important to us and thank you for your feedback about your room. Next time you are considering staying the area, please look at the thistle website direct and take advantage of our best rate guarantee...

Isle of Wight, United Kingdom
Reviewed 6 days ago NEWvia mobile

Very convenient for T5, used the pod to get there which stopped directly at the hotel so it was really easy. Generally the whole building is in need of renovation, it looks tired. I'd book there again but only for the right price, less than £100.

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Helpful?
Thank Dippa7887
lindafarley, General Manager at Thistle London Heathrow Hotel, responded to this review

Thank you for the review, I am glad the hotel worked well as a stopover for you and you found the POD a convenient addition to our facilities. A recent guest timed their journey at 12 minutes from the hotel reception to departures. Next time you are considering staying the area, please look at the thistle website direct and take...

A TripAdvisor Member
1 review
Reviewed 1 week ago via mobile

Firstly, there is no lift so you will need to be able to carry your bags up stairs if you are given a first floor room. Secondly, when you get to the corridor approaching your room, be prepared to be hit with the smell of damp. Thirdly, upon entering your room, this smell remains present and pungent and the bed...

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Helpful?
Thank A TripAdvisor Member
london
Reviewed 1 week ago via mobile

This was my second visit to this hotel and I got it for a good rate. I travelled by tube to T5 and took the pod to the hotel - 5 minutes! You want B station. When you get to the gate to the hotel they buzz it open for you and you pay them at reception £5 per person...

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Helpful?
Thank sueblue5
lindafarley, General Manager at Thistle London Heathrow Hotel, responded to this review

Thanks for your review. I am pleased you found the hotel represented value for money, being able to demonstrate integrity in our pricing model is important to us and thank you for your feedback about the pod. Next time you are considering staying the area, please look at the thistle website direct and take advantage of our best rate guarantee...

Oxford
Reviewed 1 week ago via mobile

Stayed here for one night before a early morning flight. Parked car for 4 nights. Hotel is ok nothing special. Just about a 3star. Check in was long. They can't deal with more then 5 people at the check in desk. The girl charged us for a "view upgraded room". Room was awful. Doesn't look like anyone cleans it. Beds...

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Helpful?
Thank MyaR123
lindafarley, General Manager at Thistle London Heathrow Hotel, responded to this review

Thank you for you recent comments. I was very sorry to read you were not impressed with your stay and for the problems you encountered. I will certainly look into the issues you describe. I hope you will consider trying the hotel again when I am sure you will have a more successful stay. Kind Regards,

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
Official Description (provided by the hotel)
Located close to all terminals, with direct access to Terminal 5 via the eco friendly Ultra POD network in 7 minutes. As well as boasting spectacular views of the northern runway and architectural splendor of terminal 5 from the hotel restaurant, terrace and bar. The Thistle London Heathrow is the ideal place to unwind whether you are flying off early or arriving late at night. Also because we're close to central London Thistle London Heathrow is a perfect venue for business meetings and other events. ... more   less 

Additional Information about Thistle London Heathrow Hotel

Address: Bath Road, West Drayton UB7 0EQ, England
Location: United Kingdom > England > Greater London > West Drayton
Price Range: $63 - $117 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Thistle London Heathrow Hotel 3.5*
Number of rooms: 310
Reservation Options:
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Also Known As:
Thistle London Heathrow West Drayton
Thistle Heathrow
Thistle London Heathrow Hotel West Drayton, Greater London
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Questions & Answers

Here's what travelers have asked, with answers from Thistle London Heathrow Hotel staff and other travelers.
32 questions
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Questions? Get answers from Thistle London Heathrow Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Consider upgrading your room if you need more space.”
 of 5 bubbles RichardDArcy, 1 week ago | Read review
“It's a 2 floor hotel which I don't think has a lift. So the ground floor would be a good bet.”
 of 5 bubbles LJMLondon, 2 weeks ago | Read review
“We did pay the 13 pound extra for a delux room after reading some standard roon were shabby.”
 of 5 bubbles P4765FElindam, 3 weeks ago | Read review
“Find out if any have opening windows”
 of 5 bubbles Linda Hotham, 3 weeks ago | Read review
“one not near the staircase”
 of 5 bubbles pickrollpackandtote, 3 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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