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Thistle London Heathrow Hotel

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Thistle London Heathrow Hotel
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2,117 Reviews from our TripAdvisor Community

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Showing 2,061: English reviews
Bristol, United Kingdom
Level Contributor
116 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Booked because of the Pod, Excellent service to T5. However very to find a parking place despite having booked parking for 7 days. Room fine but ate at a local pub. They do have a fantastic terrace to sit on and have a drink watching the planes landing. Will use again for T5 as the pod service is brilliant

Helpful?
Thank slc-pbc
Nottingham, United Kingdom
Level Contributor
78 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Pleasantly surprised after reading some of the reviews. We found this hotel perfectly adequate and clean. Food was tasty, but quite expensive. The view from the bar and travelling via the pod were great.. But it's hard to find the pod back in the airport on returning. Only slight issue was parking, despite having booked as there was a wedding... More 

Helpful?
Thank snowboardgirl2015
lindafarley, General Manager at Thistle London Heathrow Hotel, responded to this review

Thank you for the review, I am glad the hotel worked well as a stopover for you and you found the POD a convenient addition to our facilities. A recent guest timed their journey at 12 minutes from the hotel reception to departures. Next time you are considering staying the area, please look at the thistle website direct and take... More 

Adelaide, Australia
Level Contributor
30 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Airport hotels are the makings of disasters. The Thistle is not one of those. The rooms are clean and functional. The service is excellent particularly reception and bar staff. The breakfast is standard but offers good variety and is satisfactory. The dinner menu is small and looks uninteresting but the pork chop with mushrooms was cooked to perfection and the... More 

Helpful?
Thank Hughright
lindafarley, General Manager at Thistle London Heathrow Hotel, responded to this review

Thanks for your review. I am pleased you found the hotel represented value for money, being able to demonstrate integrity in our pricing model is important to us and thank you for your feedback about the restaurant. Next time you are considering staying the area, please look at the thistle website direct and take advantage of our best rate guarantee... More 

Chester
Level Contributor
24 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

If a hotel was just about staff alone, the Thistle Heathrow would get five stars. The terrace with views over the runway at Heathrow are also a big draw for anybody who appreciates the full majesty of air travel. What a shame, therefore, that Thistle Hotels have decided not to invest more in the building. Even if you ignore the... More 

Helpful?
1 Thank RobCG380
lindafarley, General Manager at Thistle London Heathrow Hotel, responded to this review

Thanks you for your review, I am pleased that the hotels location and the terrace you found useful additions to our facilities. The hotel is working towards a number of improvements to its products to ensure continued guest satisfaction. We have recently upgraded our free wifi so it’s now superfast and accessible with just one click anywhere in the hotel.... More 

Columbus, Ohio
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

This place is like walking into 1974, which is kind of cool. What's really strange, though, is how this place is laid out. It's a big, very, very long 2 story building. My room was about a minute walk to reception. That doesn't sound like long, but it seemed so long, I timed it. It was a 2 minute walk... More 

Helpful?
Thank mmanser614
lindafarley, General Manager at Thistle London Heathrow Hotel, responded to this review

Thank you for the review, I am glad the hotel worked well as a stopover for you and you found the POD a convenient addition to our facilities. A recent guest timed their journey at 12 minutes from the hotel reception to departures. Next time you are considering staying the area, please look at the thistle website direct and take... More 

Warragul, Victoria, Australia
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW

We stayed here for one night prior to an early flight from Heathrow Terminal 5. It is just an airport hotel, huge and quite impersonal but I guess most people are only there for 1 or 2 nights. The rooms are clean and comfortable, quite small but OK, the soundproofing however is exceptional, planes are taking off and landing constantly... More 

Helpful?
Thank Helen M
lindafarley, General Manager at Thistle London Heathrow Hotel, responded to this review

Many thanks for the review. I am glad the hotel worked well as a stopover for you and I am pleased you found the rooms clean and comfortable. I hope your noticed the view of the Northern Runway at Heathrow from the dining room, when the planes are landing its really quite spectacular. We have recently upgraded our free wifi... More 

East Grinstead, United Kingdom
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 5 days ago NEW via mobile

Over crowded parking, not a good place if you travel with family but cheap and nearest to airport,was out dated and smelled old. everything can improve from the first look to accommodation as I believe they will be making a lot of money with a very busy air port!

Helpful?
1 Thank Anne J
lindafarley, General Manager at Thistle London Heathrow Hotel, responded to this review

Thank you for you recent comments. I'm pleased that you felt the location and the value for money was a benefit of the hotel. But sorry you were not impressed with the rest of your stay. I hope you will consider trying the hotel again when I am sure you will have a more successful stay. Kind Regards, More 

Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Chosen for the connection to the POD network to Heathrow terminal 5. The hotel was sufficiently furnished for a short stay. Mini toiletries, tea and coffee making facilities, clean fluffy towels and a large TV in the room. The bar was poorly staffed and waiting to get served was annoying in the overheated room. Great terrace overlooking the runway.

Helpful?
Thank Nicky T
lindafarley, General Manager at Thistle London Heathrow Hotel, responded to this review

Many thanks for the great review. I am glad the hotel worked well as a stopover for you and I am pleased you found the room well appointed. I will ensure your feedback is passed to the Food and Beverage Manager for his attention. We have recently upgraded our free wifi so it’s now superfast and accessible with just one... More 

kent
Level Contributor
240 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This hotel is great. We parked and stayed for one night. The parking is right next door to the Pod. The rooms are good and are insulated for the plane noise. The shower is good. The food is adequate and you can sit on the balcony and watch the planes landing and taking off. Ideal!

Helpful?
Thank adobeKent
lindafarley, General Manager at Thistle London Heathrow Hotel, responded to this review

Thank you for the review, I am glad the hotel worked well as a stopover for you and you found the POD a convenient addition to our facilities. A recent guest timed their journey at 12 minutes from the hotel reception to departures. Next time you are considering staying the area, please look at the thistle website direct and take... More 

1 review
1 of 5 stars Reviewed 1 week ago NEW via mobile

I really don't know where to start but I will never stay again, I stayed 2 nights and on the second night was bitten by something while I slept, around 10 bites in total mainly legs. I reported it to reception on check out who called duty manager who said he would investigate and get back to me I'm still... More 

Helpful?
Thank Liz J
lindafarley, General Manager at Thistle London Heathrow Hotel, responded to this review

Thank you for taking the time to speak to me on the phone following your recent stay at Thistle London Heathrow hotel. I am saddened to hear of your skin condition and hope that you feel better soon. When we received your email the chief engineer and the head housekeeper searched the room for any sign of infestation. Further to... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
Official Description (provided by the hotel)
Located close to all terminals, with direct access to Terminal 5 via the eco friendly Ultra POD network in 7 minutes. As well as boasting spectacular views of the northern runway and architectural splendor of terminal 5 from the hotel restaurant, terrace and bar. The Thistle London Heathrow is the ideal place to unwind whether you are flying off early or arriving late at night. Also because we're close to central London Thistle London Heathrow is a perfect venue for business meetings and other events. ... more   less 

Additional Information about Thistle London Heathrow Hotel

Address: Bath Road, West Drayton UB7 0EQ, England
Location: United Kingdom > England > Greater London > West Drayton
Price Range: $80 - $143 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Thistle London Heathrow Hotel 3.5*
Number of rooms: 310
Reservation Options:
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Also Known As:
Thistle London Heathrow West Drayton
Thistle Heathrow
Thistle London Heathrow Hotel West Drayton, Greater London
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