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Thistle London Heathrow Hotel

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Thistle London Heathrow Hotel
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2,123 Reviews from our TripAdvisor Community

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Showing 2,067: English reviews
Suffolk
Level Contributor
259 reviews
147 hotel reviews
common_n_hotel_reviews_1bd8 351 helpful votes
3 of 5 stars Reviewed yesterday NEW

Very nice people, especially in the restaurant. The location is great, so easy to get the pod transport direct into T5 - the hotel itself is big, pretty old and very much 3 star. Room was very small, no armchair, very little space around the bed, but the restaurant was good, nice rib eye steak and very friendly staff team.... More 

Helpful?
Thank tryanythingonce
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

We drove from Wales to Heathrow for a flight the next day so to relieve the stress we booked a night at the Thistle Hotel near Terminal 5 where our plane was departing from. Easy to find and very pleasant staff to check you in once you had parked your car. The double room for the night included breakfast (very... More 

Helpful?
Thank judiandgareth
Mooloolaba, Australia
Level Contributor
81 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 stars Reviewed yesterday NEW

Stayed here whilst attending a conference at Heathrow terminal 5. Reception pleasant and professional. Room very tired, from the noisy aircon, paint crumbling off the ceiling in the bathroom. Carpet showing wear and tear. This is a budget hotel at best, but not at a budget price. There are others that are showing quality that know how to treat the... More 

Helpful?
Thank clark b
Oxford, United Kingdom
Level Contributor
45 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed yesterday NEW

Stayed here overnight before flying out from T5 also booked parking. Didn't have any trouble finding a parking place but we were just out of main tourist season and the places some cars were parked (double yellow lines, lawns, turning spaces) did suggest that they may overbook parking sometimes! Rooms clean, bathroom a little tired but had all you could... More 

Helpful?
Thank DBUR14
Southampton, United Kingdom
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Very relaxed atmosphere, good rooms, value for money in the restaurant and on site parking.Staff were all pleasant, food was served very efficiently and hot. Easy to get to any terminal and if there are four in the party it is cheaper by taxi than by the airport bus.

Helpful?
Thank mmg671
lindafarley, General Manager at Thistle London Heathrow Hotel, responded to this review

Thanks for your review. I am pleased you found the hotel represented value for money, being able to demonstrate integrity in our pricing model is important to us and thank you for your feedback about the restaurant. Next time you are considering staying the area, please look at the thistle website direct and take advantage of our best rate guarantee... More 

Eastleigh, United Kingdom
Level Contributor
131 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We booked a night's stay and 10 day's parking while travelling to Europe with BA from T5. We also booked the POD to and from T5 which worked out very well. You cannot get much closer to T5 than this as the hotel carpark is right next to POS parking B and takes you right into T5 in 5 minutes.... More 

Helpful?
Thank seawisedave
lindafarley, General Manager at Thistle London Heathrow Hotel, responded to this review

Many thanks for the great review, I am glad the hotel worked well as a stopover for you and you found the POD a convenient addition to our facilities. A recent guest timed their journey at 12 minutes from the hotel reception to departures. Next time you are considering staying the area, please look at the thistle website direct and... More 

Bristol, United Kingdom
Level Contributor
116 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Booked because of the Pod, Excellent service to T5. However very to find a parking place despite having booked parking for 7 days. Room fine but ate at a local pub. They do have a fantastic terrace to sit on and have a drink watching the planes landing. Will use again for T5 as the pod service is brilliant

Helpful?
Thank slc-pbc
lindafarley, General Manager at Thistle London Heathrow Hotel, responded to this review

Thank you for the review, I am really pleased you enjoyed the view of the runway from the terrace and you found the POD a convenient addition to our facilities. A recent guest timed their journey at 12 minutes from the hotel reception to departures. Next time you are considering staying the area, please look at the thistle website direct... More 

Nottingham, United Kingdom
Level Contributor
77 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Pleasantly surprised after reading some of the reviews. We found this hotel perfectly adequate and clean. Food was tasty, but quite expensive. The view from the bar and travelling via the pod were great.. But it's hard to find the pod back in the airport on returning. Only slight issue was parking, despite having booked as there was a wedding... More 

Helpful?
Thank snowboardgirl2015
lindafarley, General Manager at Thistle London Heathrow Hotel, responded to this review

Thank you for the review, I am glad the hotel worked well as a stopover for you and you found the POD a convenient addition to our facilities. A recent guest timed their journey at 12 minutes from the hotel reception to departures. Next time you are considering staying the area, please look at the thistle website direct and take... More 

Adelaide, Australia
Level Contributor
29 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Airport hotels are the makings of disasters. The Thistle is not one of those. The rooms are clean and functional. The service is excellent particularly reception and bar staff. The breakfast is standard but offers good variety and is satisfactory. The dinner menu is small and looks uninteresting but the pork chop with mushrooms was cooked to perfection and the... More 

Helpful?
Thank Hughright
lindafarley, General Manager at Thistle London Heathrow Hotel, responded to this review

Thanks for your review. I am pleased you found the hotel represented value for money, being able to demonstrate integrity in our pricing model is important to us and thank you for your feedback about the restaurant. Next time you are considering staying the area, please look at the thistle website direct and take advantage of our best rate guarantee... More 

Chester
Level Contributor
24 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

If a hotel was just about staff alone, the Thistle Heathrow would get five stars. The terrace with views over the runway at Heathrow are also a big draw for anybody who appreciates the full majesty of air travel. What a shame, therefore, that Thistle Hotels have decided not to invest more in the building. Even if you ignore the... More 

Helpful?
2 Thank RobCG380
lindafarley, General Manager at Thistle London Heathrow Hotel, responded to this review

Thanks you for your review, I am pleased that the hotels location and the terrace you found useful additions to our facilities. The hotel is working towards a number of improvements to its products to ensure continued guest satisfaction. We have recently upgraded our free wifi so it’s now superfast and accessible with just one click anywhere in the hotel.... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
Official Description (provided by the hotel)
Located close to all terminals, with direct access to Terminal 5 via the eco friendly Ultra POD network in 7 minutes. As well as boasting spectacular views of the northern runway and architectural splendor of terminal 5 from the hotel restaurant, terrace and bar. The Thistle London Heathrow is the ideal place to unwind whether you are flying off early or arriving late at night. Also because we're close to central London Thistle London Heathrow is a perfect venue for business meetings and other events. ... more   less 

Additional Information about Thistle London Heathrow Hotel

Address: Bath Road, West Drayton UB7 0EQ, England
Location: United Kingdom > England > Greater London > West Drayton
Price Range: $80 - $141 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Thistle London Heathrow Hotel 3.5*
Number of rooms: 310
Reservation Options:
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Also Known As:
Thistle London Heathrow West Drayton
Thistle Heathrow
Thistle London Heathrow Hotel West Drayton, Greater London
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