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Thistle London Heathrow Hotel

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Thistle London Heathrow Hotel
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2,066 Reviews from our TripAdvisor Community

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Showing 2,011: English reviews
1 review
5 of 5 stars Reviewed yesterday NEW

We stayed at the Thistle Hotel Heathrow recently because of a layover resulting from a late evening arrival and a next morning departure. The hotel is conveniently located near Heathrow. We chose our hotel room by viewing 360 degree videos of six rooms from which we could choose. The room was clean. It appeared as if it had recently been... More 

Helpful?
Thank alan t
England
Level Contributor
61 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed yesterday NEW

Stayed here night before travel and as I say, it serves a purpose. The hotel is reasonably priced and easily accessible from T5 though nothing luxurious. The rooftop bar is nice and we spent an hour or so in the sunshine. Staff really nice, check in and out quick and hassle free. My only gripe is that we paid our... More 

Helpful?
Thank Kerzy
Swadlincote, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 2 days ago NEW via mobile

I recently stayed for a weekend at this hotel the hotel itself is very drab it's like stepping back in time corridors smell and the rooms are dated and dusty I don't think in 3 days a single member of staff smiled or was polite not very friendly at all

Helpful?
Thank C8461YJphiliph
lindafarley, General Manager at Thistle London Heathrow Hotel, responded to this review

Thank you for you recent comments. I was very sorry to read you were not impressed with your stay and for the problems you encountered. I will certainly look into the issues you describe. I hope you will consider trying the hotel again when I am sure you will have a more successful stay. Kind Regards, More 

Sydney, Australia
Level Contributor
92 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

Stayed only 1 night, rooms are clean but small, OK for one night though. Even though there was a carp ark outside our window there was no noise. The hotel interior is very dated with all rooms off a common hall and miles to walk if you don't have one near the front. Breakfast is nice, the large restaurant overlooks... More 

Helpful?
Thank Sandra T
lindafarley, General Manager at Thistle London Heathrow Hotel, responded to this review

Many thanks for the great review. I am glad the hotel worked well as a stopover for you and I am pleased you found the reception team friendly. The breakfast we have put a lot of work into getting right recently and increased the product offered quite considerably, I am pleased you liked everything. We have recently upgraded our free... More 

Exmouth, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Arrived at Heathrow main bus station Sunday 31/07/16 & 10 - 15 mins later caught a free bus (441) to terminal 5 walked 2 stands to stand 6 & 10 mins later caught the free 423 bus to the hotel. It only took about 30 mins or so to get to the hotel. First impressions at check-in was that the... More 

Helpful?
Thank Pedro919
lindafarley, General Manager at Thistle London Heathrow Hotel, responded to this review

Many thanks for the great review. I am glad the hotel worked well as a stopover for you and I am pleased you found the reception team friendly. We have recently upgraded our free wifi so it’s now superfast and accessible with just one click anywhere in the hotel. Kind Regards More 

1 review
2 of 5 stars Reviewed 5 days ago NEW

This hotel looks horribly dated, inside and out. It has the drab, decaying look of "The Office" TV programme. For all that, it is not too bad, given the price. The Pod is fun and handy and I would use the hotel again as a one night stop before a trip into or out of LHR.

Helpful?
Thank Tim O
lindafarley, General Manager at Thistle London Heathrow Hotel, responded to this review

Thanks for your review, I am pleased you found the location of the hotel suited your requirements. A recent guest timed their journey from the hotel reception to T5 departures on the POD at just 12 minutes. Kind Regards, More 

Nottingham
Level Contributor
68 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

On the positive side, this hotel is in a fantastic location with direct pod access to terminal 5. The hotel itself is dated and in need of refurbishment but is adequate for a low cost hotel with parking fir a stopover before flying out. Food was okay and the service in the restaurant was good. On the negatives, the postcode... More 

Helpful?
Thank philbertNottingham
lindafarley, General Manager at Thistle London Heathrow Hotel, responded to this review

Thanks for your review. I am pleased you found the hotel represented value for money, being able to demonstrate integrity in our pricing model is important to us and thank you for your feedback about the POD. Next time you are considering staying the area, please look at the thistle website direct and take advantage of our best rate guarantee... More 

London, United Kingdom
Level Contributor
51 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

The location seems close to the terminal 5, but if you don't have a car you still need to take a POD or shuttle bus (which cost 5 pound), or wait for a free bus (which is very infrequent). The room is a bit dated and small, but couldn't complain for the cheap price.

Helpful?
1 Thank Sisi031
lindafarley, General Manager at Thistle London Heathrow Hotel, responded to this review

Thank you for the review, I am glad the hotel worked well as a stopover for you and you found the POD a convenient addition to our facilities. A recent guest timed their journey at 12 minutes from the hotel reception to departures. Next time you are considering staying the area, please look at the thistle website direct and take... More 

London, United Kingdom
Level Contributor
22 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

Stayed here recently for a 2 night break.yes the hotel is a bit dated and rooms small but we booked online and got a deal direct.it was £126 and that included 2 days parking and free breakfast for both days.....however my only gripe was when I checked in they didn't have breakfast down as free but it should have been.they... More 

Helpful?
1 Thank fitpostie
lindafarley, General Manager at Thistle London Heathrow Hotel, responded to this review

Thanks for your recent review, I am pleased you found the hotel suited you for your two night break. I will look into the breakfast comments you mentioned. I look forward to welcoming you back soon. Kind Regards, More 

1 review
3 of 5 stars Reviewed 1 week ago via mobile

Initial impressions hotel needs a refurbishment areas are looking very tired.. 1st the good, price location parking excellent then the not so good rooms pretty small.. and as mentioned above looking dated.. Food was excellent so was the service.. Finally the point of the review we stayed prior to flight to be fresh and ready for the journey ahead.. on... More 

Helpful?
Thank Paul C
lindafarley, General Manager at Thistle London Heathrow Hotel, responded to this review

Thank you for your review, I am glad the hotel worked well as a stopover for you and you found the POD a convenient addition to our facilities. A recent guest timed their journey at 12 minutes from the hotel reception to departures. Next time you are considering staying the area, please look at the thistle website direct and take... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
Official Description (provided by the hotel)
Located close to all terminals, with direct access to Terminal 5 via the eco friendly Ultra POD network in 7 minutes. As well as boasting spectacular views of the northern runway and architectural splendor of terminal 5 from the hotel restaurant, terrace and bar. The Thistle London Heathrow is the ideal place to unwind whether you are flying off early or arriving late at night. Also because we're close to central London Thistle London Heathrow is a perfect venue for business meetings and other events. ... more   less 

Additional Information about Thistle London Heathrow Hotel

Address: Bath Road, West Drayton UB7 0EQ, England
Location: United Kingdom > England > Greater London > West Drayton
Price Range: $71 - $120 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Thistle London Heathrow Hotel 3.5*
Number of rooms: 310
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Also Known As:
Thistle London Heathrow West Drayton
Thistle Heathrow
Thistle London Heathrow Hotel West Drayton, Greater London
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