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Thistle London Heathrow Hotel

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Thistle London Heathrow Hotel
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2,062 Reviews from our TripAdvisor Community

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Showing 2,007: English reviews
Exmouth, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed yesterday NEW

Arrived at Heathrow main bus station Sunday 31/07/16 & 10 - 15 mins later caught a free bus (441) to terminal 5 walked 2 stands to stand 6 & 10 mins later caught the free 423 bus to the hotel. It only took about 30 mins or so to get to the hotel. First impressions at check-in was that the... More 

Helpful?
Thank Pedro919
1 review
2 of 5 stars Reviewed yesterday NEW

This hotel looks horribly dated, inside and out. It has the drab, decaying look of "The Office" TV programme. For all that, it is not too bad, given the price. The Pod is fun and handy and I would use the hotel again as a one night stop before a trip into or out of LHR.

Helpful?
Thank Tim O
Nottingham
Level Contributor
68 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
3 of 5 stars Reviewed yesterday NEW

On the positive side, this hotel is in a fantastic location with direct pod access to terminal 5. The hotel itself is dated and in need of refurbishment but is adequate for a low cost hotel with parking fir a stopover before flying out. Food was okay and the service in the restaurant was good. On the negatives, the postcode... More 

Helpful?
Thank philbertNottingham
London, United Kingdom
Level Contributor
51 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

The location seems close to the terminal 5, but if you don't have a car you still need to take a POD or shuttle bus (which cost 5 pound), or wait for a free bus (which is very infrequent). The room is a bit dated and small, but couldn't complain for the cheap price.

Helpful?
1 Thank Sisi031
London, United Kingdom
Level Contributor
22 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

Stayed here recently for a 2 night break.yes the hotel is a bit dated and rooms small but we booked online and got a deal direct.it was £126 and that included 2 days parking and free breakfast for both days.....however my only gripe was when I checked in they didn't have breakfast down as free but it should have been.they... More 

Helpful?
1 Thank fitpostie
1 review
3 of 5 stars Reviewed 4 days ago NEW via mobile

Initial impressions hotel needs a refurbishment areas are looking very tired.. 1st the good, price location parking excellent then the not so good rooms pretty small.. and as mentioned above looking dated.. Food was excellent so was the service.. Finally the point of the review we stayed prior to flight to be fresh and ready for the journey ahead.. on... More 

Helpful?
Thank Paul C
lindafarley, General Manager at Thistle London Heathrow Hotel, responded to this review

Thank you for your review, I am glad the hotel worked well as a stopover for you and you found the POD a convenient addition to our facilities. A recent guest timed their journey at 12 minutes from the hotel reception to departures. Next time you are considering staying the area, please look at the thistle website direct and take... More 

Level Contributor
28 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

convenient for Terminal 5 Heathrow via the POD (which is magic) - unless it's raining and you have loads of luggage, because there is a reasonable outside walk from the POD station to the hotel. BUT it was clean, comfortable and inexpensive (in comparison to everything else near T5). The Boiler room next to my room was noisy for a... More 

Helpful?
Thank Sue L
lindafarley, General Manager at Thistle London Heathrow Hotel, responded to this review

Many thanks for your recent comments, I am pleased you found the hotel represented value for money, being able to demonstrate integrity in our pricing model is important to us and thank you for your feedback about the POD. Check the thistle website directly to take advantage of our best available rates guarantee and online check in. I look forward... More 

Northwold, United Kingdom
Level Contributor
67 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed one night before flying from Terminal 5 the next day.From the outside the hotel looks a bit like a very large pre- fab as its only a couple of storeys high and not very attractive.But its fine on the inside if a little dated.Our room was small but clean and with the usual little extras and with really comfortabe... More 

Helpful?
1 Thank mike503734
lindafarley, General Manager at Thistle London Heathrow Hotel, responded to this review

Thanks for the great review, I am really pleased you enjoyed the POD and your stay. A guest recently timed their transfer from the hotel reception to T5 departures at just 12 minutes. Next time I hope you have the opportunity to watch the planes landing on the northern runway at breakfast; this is one of the hotels best features.... More 

Bangkok, Thailand
Level Contributor
26 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Stayed twice during my recent UK visit,a total of 4 nights. The hotel still has major issues with no lifts at all and whilst there are only two floors I would expect a Conceirge service would not be beyond being put in place to compensate and to help the older guests but as with my last visit two years ago... More 

Helpful?
Thank timbanks150
lindafarley, General Manager at Thistle London Heathrow Hotel, responded to this review

Many thanks for your review, I am pleased that you felt the hotel worked well for your stay. We do try and ensure there is always a staff member on had to assist with luggage. I will try to ensure that this is little more proactive. We have recently upgraded our free wifi so it’s now superfast and accessible with... More 

Clontarf, Queensland
Level Contributor
252 reviews
90 hotel reviews
common_n_hotel_reviews_1bd8 199 helpful votes
3 of 5 stars Reviewed 1 week ago

This is a difficult place to review because it is very bland and functional. The position, close to Heathrow and accessible by the Heathrow Hopper Bus, makes it popular and busy. The dowdy appearance and claustrophobic rooms accessed by long narrow passageways make it ok for a room for the night, but not for a longer stay. The hopper bus... More 

Helpful?
1 Thank Steve P
lindafarley, General Manager at Thistle London Heathrow Hotel, responded to this review

Thank you for the review, I am glad the hotel worked well as a stopover for you. The POD has been an amazing facility to start working with the hotel. If you are flying out of T5 a recent guest timed their journey at 12 minutes from the hotel reception to departures. Next time you are considering staying the area,... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
Official Description (provided by the hotel)
Located close to all terminals, with direct access to Terminal 5 via the eco friendly Ultra POD network in 7 minutes. As well as boasting spectacular views of the northern runway and architectural splendor of terminal 5 from the hotel restaurant, terrace and bar. The Thistle London Heathrow is the ideal place to unwind whether you are flying off early or arriving late at night. Also because we're close to central London Thistle London Heathrow is a perfect venue for business meetings and other events. ... more   less 

Additional Information about Thistle London Heathrow Hotel

Address: Bath Road, West Drayton UB7 0EQ, England
Location: United Kingdom > England > Greater London > West Drayton
Price Range: $69 - $120 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Thistle London Heathrow Hotel 3.5*
Number of rooms: 310
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Also Known As:
Thistle London Heathrow West Drayton
Thistle Heathrow
Thistle London Heathrow Hotel West Drayton, Greater London
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