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Premier Inn London Heathrow Airport Terminal 5 Hotel

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Premier Inn London Heathrow Airport Terminal 5 Hotel
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1,749 Reviews from our TripAdvisor Community

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There are newer reviews for Premier Inn London Heathrow Airport Terminal 5 Hotel
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Showing 1,698: English reviews
Saltash, England
Reviewed May 31, 2013

I stayed here for one night on my way to catch an early holiday flight. I was travelling alone. This must be one of the most modern and recent Premier Inn hotels. Everything was new and spotless. Staff friendly and very helpful without making you feel embarrased. There is a full-sized Costa Coffee in the hotel and in the restaurant...

Thank SnaxMuppet
Reviewed May 30, 2013

Very convenient for Heathrow Airport Terminal 5 with a great deal offering 1 night stay with 15 days parking. The hotel itself was clean and inviting with a room up to usual Premier standards and despite being next to the airport was very quiet. Staff very friendly and helpful, even sorting filght check in. ( Thankyou Yashica). Restaurant and bar...

Thank Phil R
Bangor, Maine, Usa
Reviewed May 29, 2013

We needed a place close to the airport, and we were very very satisfied with this hotel. We were able to check in early after a long day. Very useful. The room was very comfortable, and the staff was pleasant and helpful.

Thank Richard J
Vancouver, Canada
Reviewed May 29, 2013

I stayed here one night during a Terminal 5 stopover. I can only really echo the general tenor of many of the existing reviews. My experience of the hotel and the restaurant downstairs was very good overall. I did not personally like the automated check-in kiosk, and the system seemed rather redundant inasmuch as the room key was still issued...

1Thank enzo64
Reviewed May 28, 2013

Stayed 2 adults and 2 children Even with the planes taking off and landing, we did not hear a single plane, the room was well insulated! Checkin was a breeze with the automated Machines Room was spacious Costa and restaurant available Budget price, quality hotel

Thank TMF_UK
Wellingborough, United Kingdom
Reviewed May 28, 2013

Stayed here for the night with hubby last weekend for a party in nearby Ashford. We got the last parking space. The room was a good size and spotless. Wifi was fine. We didn't eat but the restaurant and bar looked good. Vending machines held everything from toothpaste to chocolate. Check in and out was painless. Taxi from hotel to...

Thank HeatherSaunders
Norwich, United Kingdom
Reviewed May 28, 2013

The hotel was busy, as you would expect being 2 minutes from terminal 5, but the queues was small and moved quickly. The checkin was no problem. The room was nice and clean as was the rest of the hotel. The receptionist the next morning was very pleasant and new the best ways to get into London. The restaurant had...

Thank Paul B
Glasgow, United Kingdom
Reviewed May 28, 2013

I stayed at the above property on 8th May as I had an 9 am check-in the following morning and thought it would be more convenient than catching the first flight from Glasgow to make the connection. At 0530 there was a fire alarm which of course is disturbing so I quickly came to and proceeded to evacuate the property...

2Thank lmcharg186534
WhitbreadHotels, Online Customer Service at Premier Inn London Heathrow Airport Terminal 5 Hotel, responded to this review

Thank you for your review. I was most concerned to learn of your recent experience with Premier Inn. Please be assured we take the security of our guests very seriously and we would like to investigate this matter with the Management Team, please can you email details to talktous@premierinn.com and we will be in contact directly. Thank you.

Tel Aviv, Israel
Reviewed May 28, 2013

Rooms are very clean, modern and comfortable. Free wifi 30mins. Staff very friendly and helpful. The price is very good and also availability Breakfast two choices, continental of british, with good selection. Nice coffee

Thank CHABRI60
Reviewed May 28, 2013

We stayed just one night before flying from T5, staff were very welcoming and friendly in spite of it being very busy. Amazed by how quiet the rooms were, clean and fresh. Good that there is a coffee shop on site as well as restaurant. We got a reasonable room rate booking on line ( no sign of a £29...

Thank BentravelUttoxeter
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Near Premier Inn London Heathrow Airport Terminal 5 Hotel

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  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Free Internet
  • Paid Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
Official Description (provided by the hotel)
Creating a new dining experience in a relaxing environment, the Thyme restaurant and bar provide a range of ‘tasty’ dishes serving both lunch and dinner options. Along with a COSTA coffee store open from 06:30 to 10:30 and our welcoming hotel bar area you will never be short of food and drink options. Not to mention our ‘All You Can Eat’ Full English Buffet Breakfast at only £8.25 per person. At Premier Inn we pride ourselves on comfort and quality. That's why each of our 400 bedrooms has a king sized bed, en-suite bathroom, safety deposit box, tea/coffee making facilities, hairdryer, freeview TV and wifi (at an additional cost). An ideal choice for a business stay, our hotel is conveniently located with great transport links to Heathrow Airport and Central London. For leisure guests, we are ideally located for Heathrow Airport with limited car parking onsite (£12 per night). We also offer a range of park and fly options. We are serviced by the Hoppa to the Terminals, operating from 0425 until 2325 (Terminals 1 and 3) and 0415 to 2345 (Terminal 5) at a cost of £4.50 per person or £8 return. Furthermore we are just 15 miles from both Windsor Castle and Legoland Windsor. Central London is easily accessible by the London Underground stations and the Heathrow Express. With Children (up to the age of 15) eating a free breakfast when accompanied by a full paying adult and no additional charges for family rooms, we are the top choice for families. ... more   less 

Additional Information about Premier Inn London Heathrow Airport Terminal 5 Hotel

Address: Premier Inn London Heathrow Airport Terminal 420 Bath Road | Heathrow Airport Terminal 5, Longford, West Drayton UB7 0EF, England
Location: United Kingdom > England > Greater London > West Drayton
Price Range: $93 - $141 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn London Heathrow Airport Terminal 5 Hotel 3*
Number of rooms: 400
Reservation Options:
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Also Known As:
Premier Inn London Heathrow Airport Terminal 5 Hotel West Drayton, Greater London
Hotel Style:
#1 Business Hotel in West Drayton
#1 Family Hotel in West Drayton
#1 Best Value Hotel in West Drayton
#1 Romantic Hotel in West Drayton
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Questions & Answers

Here's what travelers have asked, with answers from Premier Inn London Heathrow Airport Terminal 5 Hotel staff and other travelers.
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Questions? Get answers from Premier Inn London Heathrow Airport Terminal 5 Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for a room overlooking the runway!”
 of 5 bubbles Arran_Ambassador, 4 weeks ago | Read review
“Ask for a room that allows you to watch aircraft coming and going”
 of 5 bubbles 274MarkL, Jan 31, 2017 | Read review
“Request an airport view room - they are stunning”
 of 5 bubbles Lu1987xx, Jan 2, 2017 | Read review
“Ask for Lee in the restaurant .... great sense of humour !”
 of 5 bubbles johnlJ4031SB, Dec 11, 2016 | Read review
“Airport view rooms great, well soundproofed. Plenty of others facing the quadrangle if you've had enough of airports!”
 of 5 bubbles janej976, Nov 1, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question