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Premier Inn London Heathrow Airport Terminal 5 Hotel

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Premier Inn London Heathrow Airport Terminal 5 Hotel
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1,731 Reviews from our TripAdvisor Community

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Showing 1,680: English reviews
London, United Kingdom
Reviewed yesterday NEW

We chose this hotel as we had an early start and it was about the same price as a taxi. Our expectations were not high but we were very impressed by every aspect of our stay. From the appearance of the hotel and service we received by every single member off staff. We dined in the bar/restaurant which only added...

Review collected in partnership with premierinn.com
Thank Paul B
Reviewed yesterday NEW

We like the Premier Inn hotel chain when we travel in England because we know what to expect - a good restaurant on the premises and basic rooms that are clean, comfortable, ample room - all at an affordable price. The Heathrow Premier Inn met our expectations and travel needs very well. We used the Hoppa airport shuttle bus run...

Thank retireeVancouver
Isle of Arran
Reviewed 2 days ago NEW

Convenient for the airport, with all that you expect from this chain: very comfortable bed, pristine facilities and cheery staff. At reception Mandy made us laugh, Chelsea and Beata left a welcome note in our room and Eddy and his colleagues took good care of us in the restaurant. Great value for money - especially in London! We did not...

Thank Arran_Ambassador
Exmouth, United Kingdom
Reviewed 3 days ago NEW

Had an excellent stay here the night before our holiday to Malta.We had te purple park and greet package.The facilities at the hotel are very good.We had a good meal in the restaurant and a good nights sleep .Rooms are very spacious and pleasant.The next morning we just had to drive our car to the terminal hand over the keys...

Thank Jennifer L
Reviewed 4 days ago NEWvia mobile

We have an over night stay on route to NZ. This is with out doubt one of The best budget hotel I have ever stayed in! Food was amazing ! You get the 423 bus at stop number 6 outside T5 it's a 5min ride for free ! Get off at thistle hotel 2nd stop staff are super friendly and...

Thank kate055
Newcastle upon Tyne
Reviewed 6 days ago NEW

About a 10 minute cab drive from T5. Very easy check in. Nice friendly team at front of house arranged a taxi for me for the following morning. Room as expected. The restaurant for dinner and early breakfast was excellent. Would definitely stay again.

1Thank Liampc67
Wellington, Devon
Reviewed 1 week ago

Staff very friendly and helpful, nothing seemed too much trouble. I am gluten free and the staff did everything to see that I had a lovely meal. The beds are super comfortable! Very happy and comfortable night.

Review collected in partnership with premierinn.com
1Thank Lesa M
Reviewed 1 week ago

Great service, good rooms and tasty homely food. I would definitely recommend this hotel to as if offered great value for money. The Heathrow Hotel Hoppa bus also runs every thirty minutes and offers a hassle free of getting to the Airport.

Review collected in partnership with premierinn.com
1Thank Catherine E
Reviewed 1 week ago via mobile

We had a very pleasant night, It was my wife's birthday and the check in staff gave her a bottle of Cava and a birthday card (Mandy). Being a Premier Inn you what you are going to get, it more than meet our expectations. We eat in the restaurant and food it a reasonable price and good quality food.

1Thank Nigel G
Rustington, United Kingdom
Reviewed 1 week ago via mobile

I write to let you know how unhappy I was with the food I order on the evening of the 08/02/17. My friend and I decided to try the restaurant this time as usually we try to go out somewhere else. After having a good look at the menu , we decided to take the chicken curry , the chicken...

1Thank NakedChef900
WhitbreadHotels, Premier Inn Team at Premier Inn London Heathrow Airport Terminal 5 Hotel, responded to this review

Hi there, Thanks for your review of our Premier Inn, London Heathrow Airport Terminal 5. I am terribly sorry to read of the issues you had faced during your dining experience with us and that when you had raised your complaint, this was not resolved to your satisfaction. I would like to assure you that we take all feedback very...

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Near Premier Inn London Heathrow Airport Terminal 5 Hotel

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  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
  • Public Wifi
  • Paid Wifi
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
Official Description (provided by the hotel)
Creating a new dining experience in a relaxing environment, the Thyme restaurant and bar provide a range of ‘tasty’ dishes serving both lunch and dinner options. Along with a COSTA coffee store open from 06:30 to 10:30 and our welcoming hotel bar area you will never be short of food and drink options. Not to mention our ‘All You Can Eat’ Full English Buffet Breakfast at only £8.25 per person. At Premier Inn we pride ourselves on comfort and quality. That's why each of our 400 bedrooms has a king sized bed, en-suite bathroom, safety deposit box, tea/coffee making facilities, hairdryer, freeview TV and wifi (at an additional cost). An ideal choice for a business stay, our hotel is conveniently located with great transport links to Heathrow Airport and Central London. For leisure guests, we are ideally located for Heathrow Airport with limited car parking onsite (£12 per night). We also offer a range of park and fly options. We are serviced by the Hoppa to the Terminals, operating from 0425 until 2325 (Terminals 1 and 3) and 0415 to 2345 (Terminal 5) at a cost of £4.50 per person or £8 return. Furthermore we are just 15 miles from both Windsor Castle and Legoland Windsor. Central London is easily accessible by the London Underground stations and the Heathrow Express. With Children (up to the age of 15) eating a free breakfast when accompanied by a full paying adult and no additional charges for family rooms, we are the top choice for families. ... more   less 

Additional Information about Premier Inn London Heathrow Airport Terminal 5 Hotel

Address: Premier Inn London Heathrow Airport Terminal 420 Bath Road | Heathrow Airport Terminal 5, Longford, West Drayton UB7 0EF, England
Location: United Kingdom > England > Greater London > West Drayton
Price Range: $94 - $160 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn London Heathrow Airport Terminal 5 Hotel 3*
Number of rooms: 400
Reservation Options:
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Also Known As:
Premier Inn London Heathrow Airport Terminal 5 Hotel West Drayton, Greater London
Hotel Style:
#1 Business Hotel in West Drayton
#1 Romantic Hotel in West Drayton
#1 Family Hotel in West Drayton
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Questions & Answers

Here's what travelers have asked, with answers from Premier Inn London Heathrow Airport Terminal 5 Hotel staff and other travelers.
34 questions
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Questions? Get answers from Premier Inn London Heathrow Airport Terminal 5 Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for a room overlooking the runway!”
 of 5 bubbles Arran_Ambassador, 2 days ago | Read review
“Ask for a room that allows you to watch aircraft coming and going”
 of 5 bubbles 274MarkL, 2 weeks ago | Read review
“Request an airport view room - they are stunning”
 of 5 bubbles Lu1987xx, Jan 2, 2017 | Read review
“Ask for Lee in the restaurant .... great sense of humour !”
 of 5 bubbles johnlJ4031SB, Dec 11, 2016 | Read review
“Airport view rooms great, well soundproofed. Plenty of others facing the quadrangle if you've had enough of airports!”
 of 5 bubbles janej976, Nov 1, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question