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Premier Inn London Heathrow Airport Terminal 5 Hotel

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420 Bath Road | Heathrow Airport Terminal 5, Longford, West Drayton UB7 0RF, England
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1,615 Reviews from our TripAdvisor Community

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Showing 1,564: English reviews
Wilts.
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

It is always good to stay here, very good quality at good prices especially compared to there in the Heathrow area. Top marks go to the restaurant staff who served milkshakes a couple of days out of date, they were genuinely upset when we pointed it out and the mistake was realised, they could not have been apologetic enough, and... More 

Helpful?
Thank Wilts_Monkey
Stanley, United Kingdom
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Stayed at the hotel on Saturday 9th July before an early morning flight to New York. Second time we have stayed and to be honest wouldn't stay anywhere else. Got to hotel slightly before 2pm check in but was not a problem as room ready straight away. Requested an airport view which we got and was fab and no noise... More 

Helpful?
Thank mouse1622
2 reviews
5 of 5 stars Reviewed 4 days ago NEW via mobile

We came here and from the moment we were greeted by the receptionist to being given gifts from the hotel manager overhearing us and our trip to Rome we were treated so well. Our waitress was lovely at dinner and I really feel they make a big effort. Well done staff!!

Helpful?
Thank Miallhardwick
Melbourne, Australia
1 review
2 of 5 stars Reviewed 6 days ago NEW

This hotel is hard to find if you are driving. The parking area for guests booking in is non existent. It is necessary to Enter the actual car park and walk back. The staff at reception spoke poor English and the evening meal was dry and tasteless. Choose another hotel!

Helpful?
Thank anitaben99
WhitbreadHotels, Online Customer Service at Premier Inn London Heathrow Airport Terminal 5 Hotel, responded to this review

Hi anitaben99 Thank you for taking the time to review your stay at our hotel. At Premier Inn it is our aim is to make our guests feel brilliant through a great night’s sleep, and I apologise that on this occasion your stay was less than relaxing and for the difficulty you had in locating the hotel. Your experience was... More 

Weymouth, United Kingdom
Level Contributor
75 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We landed at 10pm so to be able to sleep it off at a nearby hotel (with a free night of parking!) was very welcome. We used Sleep, Park, Fly...or Park, Fly, Sleep in our case! Really easy check in and straight to a comfortable bed. Breakfast was good and the staff were friendly and engaging. Make sure you head... More 

Helpful?
Thank Laura G
Ely, United Kingdom
Level Contributor
28 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Stayed here the night before I flew out. Really liked the kiosk check inn. And the rooms are what you would expect from a premier in. The food at the hotel was over priced and parking charges were a bit steep and limited, but all in all I was happy with my stay and would stay here again.

Helpful?
Thank Jeff P
Newcastle upon Tyne, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

The food at this particular premier inn is beautiful, the chef (Andréi) is brilliant and loves to connect with the customers, he is even willing to discuss the menu and other things with you which is refreshing. Kirsty the waitress is wonderful,caring and also tries her hardest to connect with you through humour or general conversation which is wonderful to... More 

Helpful?
Thank Billy G
Level Contributor
4 reviews
3 hotel reviews
3 of 5 stars Reviewed 1 week ago via mobile

Hotel very clean and quiet. Was given a disabled room - but it was very clean and well appointed. The outside of the front door was dirty with a lot of cigarette butts on the pavement but otherwise all OK. Only minor issue was with the Hotel Hoppa and the timetable being completely wrong - but guess that isn't fault... More 

Helpful?
Thank Tom S
Northamptonshire, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

Easy and to book on line. The images online fully reflect the hotel layout and location. Great location close to the motorway. Easy and safe parking. Very comfortable beds and the standard of the rooms is always consistent and you know what you are going to get. Although right next to the airport and the motorway, it is very quiet.... More 

Review collected in partnership with premierinn.com

Helpful?
Thank tpGoldwell
Cardiff
Level Contributor
29 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed 1 week ago

Living in Wales we use this hotel whenever we have to catch a morning BA flight from Heathrow Terminal 5 and we did so again a week ago. Not only does the hotel provide the full range of Premier Inn benefits (especially the comfortable bed and ample inexpensive breakfast), but the cost of an 8 night stay and fly deal... More 

Helpful?
Thank CardiffRobin
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Airport Transportation
  • Shuttle Bus Service
Official Description (provided by the hotel)
Creating a new dining experience in a relaxing environment, the Thyme restaurant and bar provide a range of ‘tasty’ dishes serving both lunch and dinner options. Along with a COSTA coffee store open from 06:30 to 10:30 and our welcoming hotel bar area you will never be short of food and drink options. Not to mention our ‘All You Can Eat’ Full English Buffet Breakfast at only £8.25 per person. At Premier Inn we pride ourselves on comfort and quality. That's why each of our 400 bedrooms has a king sized bed, en-suite bathroom, safety deposit box, tea/coffee making facilities, hairdryer, freeview TV and wifi (at an additional cost). An ideal choice for a business stay, our hotel is conveniently located with great transport links to Heathrow Airport and Central London. For leisure guests, we are ideally located for Heathrow Airport with limited car parking onsite (£12 per night). We also offer a range of park and fly options. We are serviced by the Hoppa to the Terminals, operating from 0425 until 2325 (Terminals 1 and 3) and 0415 to 2345 (Terminal 5) at a cost of £4.50 per person or £8 return. Furthermore we are just 15 miles from both Windsor Castle and Legoland Windsor. Central London is easily accessible by the London Underground stations and the Heathrow Express. With Children (up to the age of 15) eating a free breakfast when accompanied by a full paying adult and no additional charges for family rooms, we are the top choice for families. ... more   less 

Additional Information about Premier Inn London Heathrow Airport Terminal 5 Hotel

Address: 420 Bath Road | Heathrow Airport Terminal 5, Longford, West Drayton UB7 0RF, England
Location: United Kingdom > England > Greater London > West Drayton
Price Range: $116 - $163 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn London Heathrow Airport Terminal 5 Hotel 3*
Number of rooms: 400
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Odigeo and Premier Inn so you can book your Premier Inn London Heathrow Airport Terminal 5 Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Premier Inn London Heathrow Airport Terminal 5 Hotel West Drayton, Greater London
Hotel Style:
#1 Family Hotel in West Drayton
#1 Business Hotel in West Drayton
#1 Romantic Hotel in West Drayton
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