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Premier Inn London Heathrow Airport Terminal 5 Hotel

Traveler (210)
Room & Suite (81)
Dining (22)
Certificate of Excellence
Overview
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
3 Star accommodation
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Reviews (2,278)
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2,215 results
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1,392
621
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LanguageEnglish
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1,392
621
111
45
46
Show reviews that mention
All reviews meal deal costa coffee thyme restaurant free bus purple parking second stop next morning bath road hoppa bus an early flight night's sleep good nights sleep excellent stay stayed here for one night family room overnight stop quiet room
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1 - 5 of 2,215 reviews
Reviewed yesterday

Perfect hotel if you’re leaving from Terminal 5. The staff were outstanding - so friendly and helpful! Great dinner and drinks options and you can’t beat the location (5 minutes to the terminal by a free bus that stops across the road every 15 minutes)....More

Review collected in partnership with premierinn.com
Date of stay: January 2019
Thank Voyage537956
Reviewed yesterday

More

Review collected in partnership with premierinn.com
Date of stay: January 2019
Response from Management_PIT5, Guest Relations Manager at Premier Inn London Heathrow Airport Terminal 5 HotelResponded yesterday

More

Reviewed 2 days ago via mobile

Brilliant location for LHR. Buses run every 20 mins. 10 minute journey time. Very welcoming staff, met with a genuine smile and hello at reception. Managers also on hand in reception to deal with queries. Very good atmosphere. Costa in reception. Bar area and restaurant...More

Date of stay: September 2018
1  Thank Jane H
Response from Management_PIT5, Guest Relations Manager at Premier Inn London Heathrow Airport Terminal 5 HotelResponded 2 days ago

Dear Jane H, Thanks very much for the favourable review of your experiences during your recent stay and your positive advice to other guests about our hotel. Your valuable feedback serves as an inspiration & motivation for our team who are specially trained to stay...More

Reviewed 3 days ago via mobile

Hotels a basic place to sleep really, you get what you pay for. Bedding poor quality appalling thin nylon pillows, dirty carpet with thick dust around the skirting board ,dubious brown and white stains on what i believe is the extra bed in the corner...More

Date of stay: January 2019
Thank airUk
Reviewed 3 days ago

More

Review collected in partnership with premierinn.com
Date of stay: January 2019
Response from Management_PIT5, Guest Relations Manager at Premier Inn London Heathrow Airport Terminal 5 HotelResponded 3 days ago

More

View more reviews
About
Description
Creating a new dining experience in a relaxing environment, the Thyme restaurant and bar provide a range of ‘tasty’ dishes serving both lunch and dinner options. Along with a COSTA coffee store open from More 06:30 to 10:30 and our welcoming hotel bar area you will never be short of food and drink options. Not to mention our ‘All You Can Eat’ Full English Buffet Breakfast at only £8.25 per person. At Premier Inn we pride ourselves on comfort and quality. That's why each of our 400 bedrooms has a king sized bed, en-suite bathroom, safety deposit box, tea/coffee making facilities, hairdryer, freeview TV and wifi (at an additional cost). An ideal choice for a business stay, our hotel is conveniently located with great transport links to Heathrow Airport and Central London. For leisure guests, we are ideally located for Heathrow Airport with limited car parking onsite (£12 per night). We also offer a range of park and fly options. We are serviced by the Hoppa to the Terminals, operating from 0425 until 2325 (Terminals 1 and 3) and 0415 to 2345 (Terminal 5) at a cost of £4.50 per person or £8 return. Furthermore we are just 15 miles from both Windsor Castle and Legoland Windsor. Central London is easily accessible by the London Underground stations and the Heathrow Express. With Children (up to the age of 15) eating a free breakfast when accompanied by a full paying adult and no additional charges for family rooms, we are the top choice for families. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Air Conditioning
Airport Transportation
Business Center with Internet Access
Meeting Rooms
Non-Smoking Hotel
Shuttle Bus Service
Wheelchair access
Pool
Beachfront
Room Service
Free Parking
Spa
Breakfast included
Fitness Center with Gym / Workout Room
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Family
,
Business
,
Romantic
Room types
Non-Smoking Rooms, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Family
,
Business
,
Romantic
Room types
Non-Smoking Rooms, Accessible rooms
Number of rooms
400
Price range
$68 - $116 (Based on Average Rates for a Standard Room)
Also Known As
Premier Inn London Heathrow Airport Terminal 5 Hotel West Drayton, Greater London
Location
United Kingdom > England > Greater London > West Drayton
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Family
,
Business
,
Romantic
Room types
Non-Smoking Rooms, Accessible rooms
Number of rooms
400
Price range
$68 - $116 (Based on Average Rates for a Standard Room)
Also Known As
Premier Inn London Heathrow Airport Terminal 5 Hotel West Drayton, Greater London
Location
United Kingdom > England > Greater London > West Drayton
Photos
Traveler (210)
Room & Suite (81)
Dining (22)
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Questions & Answers
Ask a question
Bnosivad
November 27, 2018|
AnswerShow all 5 answers
Response from 574leeh | Reviewed this property |
It was a really short bus ride. No more than 10 minutes. I remember that it only took me 30 minutes from the hotel to the other side of security (I had the fast track security option).
1
Vote
Annabelle20
October 15, 2018|
AnswerShow all 3 answers
Response from Michael K | Reviewed this property |
Book a taxi, costs under £20 and takes about 10 minutes door to door.
0
Votes
Sue G
Good morning. I have read your review of the Premier Inn at terminal 5 at Heathrow airport.. I usually fly from terminal 3. I was looking for someone who used the shuttle. I have been getting conflicting information because the Hoppa service has recently been taken over. I will be flying to the US in September from terminal 5, having stayed at the Premier Inn there before so chose to stay there again. On my previous visit I drove to the airport, this time I'm not.. I will be travelling on National Express coach to terminal 5 they have operated the transport to various hotels. However it's now operated by Harlow, National Express say the service is no longer available to the Premier Inn. Harlow say it is. In your review you talk of the free hotel service. Of course that's first choice but also if it goes direct to the airport instead of picking up/dropping off at other hotels. So can you please clarify for me that there is a shuttle bus from that hotel, which one and is it just the one stop. Thanks for your help.
August 9, 2018|
AnswerShow all 10 answers
Response from Nessie1950 | Reviewed this property |
There is a shuttle bus. Number 56 I think. But don’t know if it just did one stop. Didn’t use FROM the airport as 30 minutes wait. Get an Uber or per-order local taxi. About £5.00.
0
Votes
Room Tips
"all seem fine"
ScotlandWeelass
2 weeks ago
Read review
"Refuse if you are offered a disabled room"
JohnV248
Nov 4, 2018
Read review
"All rooms are as good as each other"
anth0nyj107
Oct 29, 2018
Read review
"Take the free 423 from Term 5 or 7 bus from 2 & 3. Drop you right in front of the hotel and the buses..."
honeymix22
Oct 4, 2018
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