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Premier Inn London Heathrow Airport Terminal 5 Hotel

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Traveler (200)
Room & Suite (81)
Dining (22)
Overview
  • Excellent64%
  • Very good28%
  • Average5%
  • Poor1%
  • Terrible2%
Travelers talk about
“meal deal”(77 reviews)
“costa coffee”(99 reviews)
“thyme restaurant”(46 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
3 Star accommodation
All hotel details
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Reviews (2,193)
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2,131 results
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1,342
597
106
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44
Show reviews that mention
All reviewsmeal dealcosta coffeethyme restaurantfree buspurple parkingnext morningsecond stopbudget hotelbath roadhoppa busan early flightnight's sleepgood nights sleepexcellent staystayed here for one nightfamily roomovernight stop
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1 - 5 of 2,131 reviews
Reviewed 2 days ago via mobile

10 minutes from T5. Checkin was quick and very easy. Room was clean. Dinner was great had a meal deal good choice but would have been better if a separate menu was there. Breakfast started at 530 which is brilliant for early starters. 3 staff...More

Thank lopzann
Reviewed 3 days ago via mobile

Perfect stopover for an early flight from terminal 5. The room was clean and comfortable. I was concerned that it may be noisy being so close to Heathrow but it was extremely quiet. I had dinner is Thyme restaurant which was also very good quality.

Thank haeyley
Reviewed 3 days ago

Stayed at this hotel for 1 night with my husband and 2 kids (aged 6 and 4). Flew from Edinburgh into Heathrow and found the free shuttle bus from T5 which drops you off right outside the hotel front door (excellent service). Check in was...More

Thank Stephy_Baby_87
Reviewed 1 week ago

Great hotel, so close to T5 with a free bus service to the airport from directly outside. Rooms fine. Nice comfortable beds. Eat in the restaurant. The food service staff couldn’t do enough for you. I received better service than I’ve experienced in 5*hotels. My...More

Thank Richpol110
Reviewed 1 week ago via mobile

A wonderful stay at this LHR airport hotel. Very clean and modern room, literally overlooking the flight path and terminal 5, however amazing sound control so no airline noise inside the room. Dinner in the restaurant was prompt and delicious.

Thank HLNSJN
View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Shuttle Bus Service
Wheelchair access
Airport Transportation
Meeting Rooms
Business Center with Internet Access
Non-Smoking Hotel
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Details
Price range
$73 - $110 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in West Drayton
#2 Quiet Hotel in West Drayton
#4 Business Hotel in West Drayton
#3 Budget Hotel in West Drayton
#10 Mid-range Hotel in West Drayton
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
$73 - $110 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in West Drayton
#2 Quiet Hotel in West Drayton
#4 Business Hotel in West Drayton
#3 Budget Hotel in West Drayton
#10 Mid-range Hotel in West Drayton
Room types
Non-Smoking Rooms, Accessible rooms
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Traveler (200)
Room & Suite (81)
Dining (22)
Questions & Answers
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Sue G
Good morning. I have read your review of the Premier Inn at terminal 5 at Heathrow airport.. I usually fly from terminal 3. I was looking for someone who used the shuttle. I have been getting conflicting information because the Hoppa service has recently been taken over. I will be flying to the US in September from terminal 5, having stayed at the Premier Inn there before so chose to stay there again. On my previous visit I drove to the airport, this time I'm not.. I will be travelling on National Express coach to terminal 5 they have operated the transport to various hotels. However it's now operated by Harlow, National Express say the service is no longer available to the Premier Inn. Harlow say it is. In your review you talk of the free hotel service. Of course that's first choice but also if it goes direct to the airport instead of picking up/dropping off at other hotels. So can you please clarify for me that there is a shuttle bus from that hotel, which one and is it just the one stop. Thanks for your help.
August 9, 2018|
AnswerShow all 9 answers
Response from Kelly P | Reviewed this property |
I was there in May and we caught the shuttle bus from the hotel opposite which I think cost £5. We waited for the bus in the bus stop opposite which they told us about in the Premier Inn but it didn’t show up hence the bus... More
0
Votes
macC9446TR
July 4, 2018|
AnswerShow all 6 answers
Response from Will F | Reviewed this property |
There is a free bus every 20 mins or so from directly outside the hotel (opposite side of road). This will take you directly to the terminal. The receptionists have timetables printed out and ready to give out if requested... More
2
Votes
Michael L
July 4, 2018|
AnswerShow all 6 answers
Response from jrdentzer | Reviewed this property |
Yes bus #423. Very easy. 2nd stop. In the morning you cross the street and take it back to Heathrow They have a timetable at the hotel.
0
Votes
Room Tips
"All the rooms are quiet. Not sure how they manage this so close to a busy airport"
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"Top floor runway view rooms great if you like watching planes."
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"Prices can vary"
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"Ours overlooked the runway which made it quite fun!"
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