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Park Inn Hotel & Conference Center London Heathrow

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Park Inn Hotel & Conference Center London Heathrow
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2,247 Reviews from our TripAdvisor Community

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Showing 2,131: English reviews
Phoenix, Arizona
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This has now become our go to hotel at Heathrow, given the service and location to the airport. All staff in the hotel are very couretous and helpful - a special mention here for Sarah in guest services who was very helpful - and they made the stay more comfortable. And for me, the buffet breakfast is one of the... More 

Helpful?
Thank SouthendSteve
Dudley, United Kingdom
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Stayed for 1 night only a nice clean room had a good sleep an excellent shower in the bathroom excellent evening meal and a brilliant breakfast the staff were helpful and friendly couldn't ask for more

Helpful?
Thank bennythebus
Peterborough, United Kingdom
Level Contributor
345 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We received a great welcome and had a brilliant nights sleep here before our flight. It's a huge hotel but the service and breakfast were great. Really recommended. We also purchased parking for our holiday within the package.

Helpful?
Thank Karen C
Neil M, Front Office Manager at Park Inn Hotel & Conference Center London Heathrow, responded to this review

Thank you for taking the time to post a review of the Park Inn by Radisson, Heathrow I was really pleased to read that you had an enjoyable stay and would recommend the Hotel for an overnight stay prior to a flight the next day. We look forward to welcoming you back to the Hotel when you are next flying... More 

London, United Kingdom
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

- very long wait for check in - room was average size with a uncomfortable mattress - shower guard was half the size of shower therefore water continued to spill - no complementary water inside room which had to be requested - swimming pool small and filled up with kids, jacuzzi small and hogged up with people for a long... More 

Helpful?
Thank GSP007
Neil M, General Manager at Park Inn Hotel & Conference Center London Heathrow, responded to this review

Thank you for taking the time to post a review of the Park Inn by Radisson, Heathrow I am so sorry that you had a disappointing stay. The points you raise are unacceptable and certainly not reflective of the normal standards of service offered at the Hotel. I have sent a note to your TA Accounts to find out details... More 

Ireland
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

Got upgraded due to my Club Carlsson membership to a nice room. Reception was nice and friendly. Tried to order some room service at 9pm and got told to either pay cash or go down to reception to "open a tab" on my account. Never experienced something like this and didnt order room service after this. Will not go back.

Helpful?
Thank L33tg33k
Neil M, General Manager at Park Inn Hotel & Conference Center London Heathrow, responded to this review

Thank you very much for posting a review of the Park Inn by Radisson, Heathrow. Although I was pleased to read that overall you had an enjoyable stay I am sorry for the treatment your received by Room Service. We do require credit facilities to allow us to charge orders to a room however the matter should have been handled... More 

Saffron Walden, United Kingdom
Level Contributor
62 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

This was advertised as having a fast convenient shuttle to the airport. On arriving at Heathrow I was shocked to discover it was £5 each way or £9 return, effectively adding £18 to the cost of our hoteL room. I was arriving via Heathrow Express and had phoned in advance to ask where to get the bus - the information... More 

Helpful?
Thank Curlykats64
Neil M, General Manager at Park Inn Hotel & Conference Center London Heathrow, responded to this review

Thank you very much for taking the time to post a review of the Park Inn by Radisson, Heathrow I was pleased to read that you had an enjoyable stay and apologise for the service your received from the Hoppa Bus service. I will certainly forward your comments to National Express who operate it. For future reference there is free... More 

Mississauga, Canada
Level Contributor
10 reviews
5 hotel reviews
1 of 5 stars Reviewed 6 days ago NEW

Our check in time was 2:00 pm and did not get our rooms till 8:30 pm. We had booked 4 rooms and were allotted rooms in different corners of the 842 room hotel.We were given free parking, but when we asked to have our rooms closer to each other, the hotel charged us for the parking. We called room service... More 

Helpful?
Thank ag6120
CarlsonRezidor, Customer Care at Park Inn Hotel & Conference Center London Heathrow, responded to this review

Thank you for writing your review. We regret to hear about the disappointing service you received throughout your stay, including at check in and when requesting glasses for your room. We appreciate you bringing this to our attention and have shared your comments with hotel management to improve our guest experience. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Conveniently situated at London's Heathrow airport- The worlds busiest International airport -and adjacent to London's major motorway networks M4/M25, Park Inn Heathrow is also close to all the excitement of central London, which is just 15 minute train ride away on the Heathrow Express. Park Inn Heathrow is ideally located near Stockley Park Business Centre, Bedfont lakes, Windsor and Maidenhead. ... more   less 

Additional Information about Park Inn Hotel & Conference Center London Heathrow

Address: Inn Hotel & Conference Center London Heathrow Bath Road | London Borough of Hillingdon, West Drayton UB7 0DU, England
Location: United Kingdom > England > Greater London > West Drayton
Price Range: $80 - $191 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Park Inn Hotel & Conference Center London Heathrow 4*
Number of rooms: 895
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Also Known As:
Park Inn London Heathrow Hotel West Drayton
Park Inn West Drayton
Heathrow Park Inn
Park Inn Heathrow
Heathrow Le Meridien
Park Inn Hotel & Conference Center London Heathrow West Drayton, Greater London
Hotel Style:
#6 Luxury Hotel in West Drayton
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