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Sheraton Heathrow Hotel

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Traveler (56)
Room & Suite (129)
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Overview
  • Excellent24%
  • Very good39%
  • Average22%
  • Poor7%
  • Terrible8%
Travelers talk about
“spg platinum”(2 reviews)
“stayed here”(13 reviews)
AMENITIES
Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
4 Star Hotel
All hotel details
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Reviews (93)
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All reviewsspg platinumbusiness or pleasurestayed herehotel serviceclub loungefollowing morningroom was cleannice staybritish airwaysfree shuttlenight stayother guestson arrivalclose to the airporthoppa buscar parkinggood size
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1 - 5 of 87 reviews
Reviewed 3 days ago via mobile

We decided to stay close to the airport a couple days before heading back home on long flight. I will say the beds were very comfy, shower nice as well as tub for long soaking after last day trekking among London’s streets. The staff where...More

Thank Starfish229
Response from Sheraton_Heathrow, Manager at Sheraton Heathrow HotelResponded 2 days ago

Thank you for your review. We are glad you enjoyed your stay and hope you choose the Sheraton Heathrow Hotel on your next trip to London. James

Hotel's Favorite
Reviewed December 19, 2017 via mobile

I stayed at this hotel in nov and december 2017 and i would like to share the following comments: Staff are very responsive and well groomed. Sometimes there is a long queue to check in so it would be a good idea to have a...More

2  Thank Guillaume S
Response from Sheraton_Heathrow, Manager at Sheraton Heathrow HotelResponded December 21, 2017

Thank you for your comments which are very much appreciated. I am pleased you liked our refurbished rooms and also our food and beverage outlets. Looking forward to welcoming you back soon. James

Reviewed 1 week ago via mobile

Nice convenient airport hotel in Heathrow. Rooms don't have beautiful views but they are comfortable. Food is nice and staff is friendly. Good choice if you are passing by Heathrow on a business trip as it's just 15min. by bus

Thank tiomattelviajero
Response from Sheraton_Heathrow, Manager at Sheraton Heathrow HotelResponded 1 week ago

Thank you for your complimentary feedback. We hope to welcome you back soon. James

Reviewed 1 week ago via mobile

Shuttle bus from T5 is 5£. Check in a bit slow. Lovely art expo in the corridor leading to the rooms - enjoyed that. Room is basic and clean - nothing to praise nothing to complain about. Well worth the 129£ i guess for a...More

Thank Mikakorh
Response from Sheraton_Heathrow, Manager at Sheraton Heathrow HotelResponded 1 week ago

Thank you for commenting. We would be happy to allocate your room preference in a particular area of your choice at the hotel next time. Please just request this upon check in. We hope to welcome you back soon. James

Reviewed 1 week ago

So its an airport hotel, its ok for what it is but service is lacking in some areas. When I checked in I was told that as a SPG Platinum member I would receive vouchers in place of a Club Lounge that was under refurbishment....More

Thank Benwill79
Response from Sheraton_Heathrow, Manager at Sheraton Heathrow HotelResponded 1 week ago

Thank you for your valuable comments. I can only apologise for the confusion caused by our staff. The guidelines of the vouchers/Club Lounge should have been explained to you upon check in. There is no reason why your vouchers should not have been accepted 10...More

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About
Amenities
Top amenities
Room Service
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Business Center with Internet Access
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Details
Price range
$90 - $281 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Luxury Hotel in West Drayton
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
$90 - $281 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Luxury Hotel in West Drayton
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveler (56)
Room & Suite (129)
Dining (62)
Amenities (50)
Business Center & Event Rooms (23)
Questions & Answers
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Yugant K
April 2, 2018|
AnswerShow all 4 answers
Response from StephenMGBruce | Reviewed this property |
No kitchens in the rooms
0
Votes
Phillipa N
December 21, 2017|
AnswerShow all 4 answers
Response from William D | Reviewed this property |
I think it's simply "because they can" and there is no competition on that basis.
1
Vote
Room Tips
"Believe I stayed in room 3042. Very nice room."
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"Opt for the Club rooms and enjoy the happy hour service too"
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"From the hotel to terminals 2-3-4 via the shuttle is 30-40 mins, be advised."
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"The Club Floor is just a bit more innrate but very nice like all the rooms"
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